Home Care Providers Owned by Helping Hands Home Care in Suffolk

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Suffolk

Only the locations & reviews in Suffolk for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1144 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Suffolk (2)

 

2 Home Care Providers owned by Helping Hands Home Care in Suffolk

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Helping Hands Home Care (Ipswich)

Unit 1 Friars Courtyard, Princes Street, Ipswich IP1 1RJ 

8.8 11 reviews
"For almost a year Helping Hands have been caring for my 95-year-old cousin at home. However recent circumstances have dictated that she now…"   Read all 11 reviews

One of the oldest towns in England is also home to one of Helping Hands' branches. The team in Ipswich offers personalised care and support to enable people to remain safe and independent at home. Whether a loved one needs regular visits throughout… Read more about Helping Hands Home Care (Ipswich)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Bury St Edmunds)

4 Kings Mews, Kings Road, Bury St Edmunds IP33 3DE 

8.0 1 review
"My husband and I are very pleased with the care. All staff are on time, kind and respectful of needs. When talking to office staff, they…"   Read review

Helping Hands Home Care (Bury St Edmunds) provides tailored support. Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding areas, the Bury Helping Hands team are here to support… Read more about Helping Hands Home Care (Bury St Edmunds)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in Suffolk (12)

8.5
Helping Hands Home Care has a Group Review Score of 8.5 (8.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Ipswich)

from Richard T (Cousin of Client) published on 16 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For almost a year Helping Hands have been caring for my 95-year-old cousin at home. However recent circumstances have dictated that she now needs 24-hour care and is now resident in a local nursing home. I am my cousin's next of kin and she has no family or even close friends in Ipswich where she lives.
Unfortunately, as I live in London I could only visit her every few weeks. So it was extremely important to me that I could trust any potential care provider. Helping Hands proved to be such a Care Organisation, the carers were kind, resourceful and empathetic looking after her really well despite a series of crisis points throughout 2023. I want to thank everyone at Helping Hands including the local Ipswich managers for the excellent care they provided.

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Review of

Helping Hands Home Care (Bury St Edmunds)

from Jane B (Daughter-in-law of Client) published on 25 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very pleased with the care. All staff are on time, kind and respectful of needs. When talking to office staff, they are also helpful and understanding. My mother-in-law is always happy to see the staff and enjoys their conversations.

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Review of

Helping Hands Home Care (Ipswich)

from Richard W (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The support we have had has been exemplary. Our only criticism has been that it takes a little time to set things up satisfactorily.

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Review of

Helping Hands Home Care (Ipswich)

from Evelyn B (Daughter of Client) published on 31 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been well looked after. The carers have helped improve his mood. He looks forward to seeing them. Enjoys their company and on occasion has a good laugh. He is treated with dignity and any problems are dealt with quickly and the office are always happy to help.

Reply from Danielle Sterne, Branch Care Manager at Helping Hands Home Care (Ipswich)

Hi Evelyn,
Thank you so much for leaving such a lovely review! I'm thrilled to hear that our carers have helped to improve your father's mood and that he enjoys their company! It is our absolute pleasure to provide care for him and we are so grateful for your feedback.
Best wishes.


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Review of

Helping Hands Home Care (Ipswich)

from Dave M (Husband of Client) published on 23 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class service. We had 24-hour coverage whilst I had a respite holiday. Excellent, they cooked tasty meals and left the house spotless, nothing was too much trouble for them. I can't thank you enough.

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Review of

Helping Hands Home Care (Ipswich)

from J B (Daughter of Client) published on 14 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping hands provide a first class reliable and caring service. We have used them for many years to look after our father and we are delighted with their kindness, efficiently and compassionate

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Review of

Helping Hands Home Care (Ipswich)

from M W (Client) published on 13 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with help given to me by the carers when I had a hip replacement. They were all very cheerful and willing to do the odd jobs that I couldn't do.

Reply from Danielle Sterne, Branch Care Manager at Helping Hands Home Care (Ipswich)

Thank you so much for leaving such a great review! I'm pleased to hear how happy you are with our carers and they were all so cheerful and helpful! We really appreciate your feedback.
Best wishes.


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Review of

Helping Hands Home Care (Ipswich)

from Arvin E (Friend of Client) published on 10 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has found this company to be very good at assisting her needs. At nearly 95 she was finding it difficult to get out of bed and get dressed and breakfast. Once mobile she finds she can deal with her day as it comes so they help get her started.

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Review of

Helping Hands Home Care (Ipswich)

from Katharine S (Daughter of Client) published on 10 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well supported by the Helping Hands Home Care (Ipswich). Mum has dementia and has been able to stay in her own home following Dad's death in December. She has live-in care from Helping Hands, and the Ipswich team provides relief care for the live-in carer's breaks. Mum is taken out to the
park and to cafes, and for walks, and appointments with health care professionals. They are very kind young women. I get regular feedback on how Mum is doing and they let me know of any concerns so I can follow up. Mum looks forward to their visits immensely. Their care for Dad before he died was exceptional.

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Review of

Helping Hands Home Care (Ipswich)

from Anita P (Daughter of Client) published on 14 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my mother has received excellent care from Helping Hands Home Care (Ipswich) she has had them for six years, I think. There are some exceptional carers who have gone above and beyond their duty from time to time.

Reply from Roxanna Dore, Branch Care Manager at Helping Hands Home Care (Ipswich)

Hello from the Ipswich Branch, as the new manager here at Helping Hands, it really has been a pleasure caring for your mum.
I hope you're all well and please stay in touch.
Best wishes


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Review of

Helping Hands Home Care (Ipswich)

from Ian H (Client) published on 9 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Helping Hands staff were extremely personable, cooperative, understanding of my needs and helpful to a fault around the house. They tailored their time and rota to my needs and provided everything that I could have wished.

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Review of

Helping Hands Home Care (Ipswich)

from J S (Client) published on 1 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are all pleasant young ladies, easy to talk to and very polite. Always do what you ask of them.

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Awards / Recognitions (0)

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