Helping Hands Home Care in Surrey | 4 Home Care Providers

Review of
Helping Hands Home Care (Epsom)
from L S (Daughter of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience

Helping Hands cared for my mum for 10 months last year. They were professional and efficient in their organisation, and the carers who came to the house really did care. They were kind and helpful, chatted to mum, and tried their best to do things in the way she wanted. They definitely went above and

beyond, and were lovely to deal with.
In her last couple of weeks they were very flexible with arrangements.

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Review of
Helping Hands Home Care (Epsom)
from Jill D (Daughter of Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Everyone working at Helping Hands is professional, compassionate, caring and kind. They are always there to help and support us, even for unexpected and unplanned call-outs when mother is in need and often in distress. I cannot rate them highly enough. It is so reassuring to know they can be relied

on to assist. The carers have a personal yet professional attitude to their job and are friendly and positive in their approach to the tasks in hand. This is greatly appreciated. Their services are highly recommended.

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Review of
Helping Hands Home Care (Horley)
from Alison K (Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

I have been receiving home care morning and evening, to get up and showered, by a lovely lady, in the morning, and dressed and breakfast.
It's so lovely having the help, and in the evening helped into my nightdress, and put to bed.
Helping Hands are so perfect, the staff are second to none.
Thank

you for everything you do, a very Happy customer indeed!

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Review of
Helping Hands Home Care (Horley)
from Paul H (Son of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Great staff, great management, and overall great experience.
The quality of care given by the team at Helping Hands Home Care Horley is excellent. Dad has looks forward to their visits and they raise his spirits no end.
I cannot speak more highly of the whole team!

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Review of
Helping Hands Home Care (Epsom)
from Louise P (Niece of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

My Uncle lives alone and having Helping Hands visit him daily is a big relief. His carers are very calm in all situations and knowing they are visiting and their response to various situations make me sleep better at night. Super responsive, helpful and unflappable.

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Review of
Helping Hands Home Care (Epsom)
from Joanna P (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The carers who attend my mother are very professional and friendly and provide the required care. My mum is very pleased. Also, the office is very efficient and friendly and any requests are met efficiently.

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Review of
Helping Hands Home Care (Epsom)
from Roz A (Wife of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Helping hands have been looking after my husband for about 2 years now. He has multiple needs including the inability to speak and is very immobile. They have been absolutely wonderful! My husband's carers are very kind and he really looks forward to seeing them and the office staff are super efficient

and easy to talk to. I would highly recommend this company.

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Review of
Helping Hands Home Care (Godalming)
from L B (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

My mother was in hospital desperate to come home, we were recommended 3 companies, the first one didn't answer the phone, the second didn't phone back, then we called Helping Hands and spoke to the branch manager, who must have heard the desperation in my voice, she came to the hospital that afternoon

to do an assessment and then came to the house. Mum was home the next day. She listened to mums wishes and she paired her with some wonderful carers, they brighten up mum's day and she loves telling us all about it when we visit. As a family, we cannot tell what a difference it's made to mum and to us.

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Review of
Helping Hands Home Care (Camberley)
from Lynn O (Client) published on 11 November 2024

Submitted via Website • Report

Overall Experience

I have been very impressed by the service I have received from carers at this branch. My husband and I recently celebrated our 30th wedding anniversary and my carers gave us a card and flowers to mark the occasion. They also gave me a card to celebrate the fact that I have been out of hospital for a

year.
All the carers are always very professional but also very kind and caring. I am very pleased that I chose Helping Hands to provide care for me.

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Review of
Helping Hands Home Care (Camberley)
from M M (Client) assisted by family/friend published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience

All of the carers especially one of them have been brilliant, they have helped me to achieve my goals and I look forward to my care visits.
Everyone at Helping Hands has been helpful and friendly, we are very happy with the service.

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Review of
Helping Hands Home Care (Camberley)
from Chris S (Son of Client) published on 15 March 2024

Submitted via Website • Report

Overall Experience

The Helping Hands Camberley team look after my mum every evening, giving her a meal and getting her ready for bed. All the carers are very professional and always kind and considerate. Mum loves them and it's a great comfort to know that they are there to look after Mum.

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Review of
Helping Hands Home Care (Godalming)
from Daphne N (Client) published on 16 January 2024

Submitted via Postal Card • Report

Overall Experience

I am extremely happy with the carers and service I receive. The carers do lots of little things they don't need to.

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Review of
Helping Hands Home Care (Godalming)
from L S (Daughter of Client) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience

Great quality carers have looked after my dad, working hard to support his needs and make sure his day-to-day care is sorted.

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Review of
Helping Hands Home Care (Horley)
from N C (Son of Client) published on 26 May 2023

Submitted via Website • Report

Overall Experience

I cannot speak more highly of both the service provided by the carers and the management team (in particular Hayley). A very caring and well managed company. When my Mother was admitted to hospital they sent her a beautiful bunch of flowers. Very highly recommended.

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Review of
Helping Hands Home Care (Epsom)
from L J (Client) published on 18 May 2023

Submitted via Postal Card • Report

Overall Experience

Services requested carried out satisfactorily with pleasantries. Changes of times (due to appointments, doctors) accommodated.

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Review of
Helping Hands Home Care (Epsom)
from S T (Client) published on 12 May 2023

Submitted via Postal Card • Report

Overall Experience

Delighted with the care are carers give me.
All very cheerful, willing to help in any way.
Thank you for all the help over the last ten months so pleased to have found you. I would recommend Helping Hands Home Care (Epsom) any time.

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Review of
Helping Hands Home Care (Epsom)
from J S (Daughter of Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

I have always been pleased with the care and attention that my mother has received in your care. The carers are delightful and cheerful with my mum, simulating her with conversation. Her showers are always done with care, efficiency and with attention to modesty. It is lovely that she has the same carer(s)

to keep continuity.

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Review of
Helping Hands Home Care (Epsom)
from Neil W (Husband of Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

Generally, the support and care my wife receives is of an excellent standard. Most carers have build up a good relationship and although she doesn't remember the names of the carers, there is immediate recognition when the carer arrives. All the carers do show a professional approach to support and

care for my wife and, if necessary, calm the situation. Overall, I have no issues.

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Review of
Helping Hands Home Care (Epsom)
from S B (Daughter of Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

The daily carers are lovely and look after my mother excellently. They do all that is required and will sit and have a chat with her if time allows. There are some issues when visit times are changed, and we are not informed. If we are arranging things around the rota, this is very inconvenient. This

is not the fault of the carers, but the admin/managers. I also find them expensive compared to other providers.

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Review of
Helping Hands Home Care (Epsom)
from S O (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

I have been very impressed by the service provided by Helping Hands. I have valued the professional approach, kindness and competence of all the carers who have visited me. A strength of the service has been to have a named, main carer. It was therefore possible for her to quickly become familiar with

my needs, likes and dislikes. She was always cheerful and I looked forward to her visits. I was, however, disappointed that she was allocated to another client on my last day and I was not informed of this change in advance by management. I'm now regaining my independence and am grateful for the care I've received.

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Home Care Providers Owned by Helping Hands Home Care in Surrey

Helping Hands Home Care Locations in Surrey (4)

Helping Hands Home Care Reviews in Surrey (42)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Horley)

Helping Hands Home Care (Horley)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Godalming)

Helping Hands Home Care (Camberley)

Helping Hands Home Care (Camberley)

Helping Hands Home Care (Camberley)

Helping Hands Home Care (Godalming)

Helping Hands Home Care (Godalming)

Helping Hands Home Care (Horley)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

Helping Hands Home Care (Epsom)

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