Home Care Providers Owned by Helping Hands Home Care in West Midlands

8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in West Midlands

Only the locations & reviews in West Midlands for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1144 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in West Midlands (6)

 

6 Home Care Providers owned by Helping Hands Home Care in West Midlands

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Helping Hands Home Care (Sutton Coldfield)

57 Birmingham Road, Sutton Coldfield B72 1QF 

8.5 5 reviews
"We had this company looking after my mom who has dementia and is bed-bound. The company was so supportive we can't express our gratitude…"   Read all 5 reviews

Helping Hands Home Care (Sutton Coldfield) offers a home care service to people living in the Sutton Coldfield area of Birmingham. Their team of dedicated and skilled care staff, provide care that can be tailored to each individual's needs. In… Read more about Helping Hands Home Care (Sutton Coldfield)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Solihull)

121 Stratford Road, Shirley, Solihull B90 3ND 

8.2 3 reviews
"The care I receive from my carer is second to none, she is kind and thoughtful and nothing is too much trouble for her. She has made my…"   Read all 3 reviews

Helping Hands (Solihull) provides care and support that is tailored and completely unique to you, your requirements and wishes. Whether you'd like regular visits throughout the week to help you to keep on top of social commitments and household chores,… Read more about Helping Hands Home Care (Solihull)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Coventry)

167-169 Albany Road, Coventry CV5 6NE 

7.5 2 reviews
"Excellent home care for my mum. The carers are all professional, kind and flexible in meeting her needs. Helping Hands are extremely…"   Read all 2 reviews

Helping Hands Home Care (Coventry) offers care in your own home in Allesley, Baginton, Bedworth, Binley, Bubbenhall, Bulkington, Coventry, Fillongley, Finham, Hinckley, Nuneaton, Ryton-on-Dunsmore, Walsgrave-on-Sowe, Wolston and the surrounding areas. The… Read more about Helping Hands Home Care (Coventry)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Walsall)

60 Bridge Street, Walsall WS1 1JG 

3.0 1 review

Helping Hands Home Care delivers home care services across Bloxwich, Dudley, Walsall, Wednesbury, West Bromwich, and the surrounding areas. With over 30 years experience, the team are dedicated to providing the highest quality of care. They work hard… Read more about Helping Hands Home Care (Walsall)

  • Care Provided
  • Live in Care
  • Older Person Care
Helping Hands Home Care (Stourbridge)

143 High Street, Stourbridge DY8 1DW 

3 reviews
"Helping Hands have provided twice daily support through home care visits to my Mum since January 2021. Their carers are friendly,…"   Read all 3 reviews

Helping Hands's Stourbridge branch provides award-winning, individualy tailored support that is fully tailored to each individual and their needs. The friendly and compassionate team of carers can provide everything from regular hourly visits to more… Read more about Helping Hands Home Care (Stourbridge)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Helping Hands Home Care (Birmingham)

170 High Street, Harborne, Birmingham B17 9PP 

1 review
"I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of…"   Read review

With over 30 years' experience, Helping Hands Birmingham is well equipped to care for all your needs, whether you need visiting care to help with meals, overnight care or live-in care. Helping Hands' carers undergo thorough training, ensuring they… Read more about Helping Hands Home Care (Birmingham)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Helping Hands Home Care Reviews in West Midlands (15)

8.5
Helping Hands Home Care has a Group Review Score of 8.5 (8.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Sutton Coldfield)

from Teresa L (Daughter of Client) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had this company looking after my mom who has dementia and is bed-bound. The company was so supportive we can't express our gratitude towards the two amazing ladies who looked after mom. I would 100% recommend this company.
Thank you all for your support.

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Review of

Helping Hands Home Care (Coventry)

from E B (Client) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found your staff extremly obliging and friendly in all areas of Helping Hands. No matter what I required them to do, it was done with a cheerful disposition. Fornituly, I am now well enough to cope by myself. I am waiting for a back operation. When I come from hospital, I will definitely require the
assistance of Helping Hands again.

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Review of

Helping Hands Home Care (Sutton Coldfield)

from Arron J (Son of Client) published on 22 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly amazing staff and organisation!
My father has Alzheimer's and Dementia and requires frequent daily home care visits. There are also added complications but everything is dealt fantastically by three staff who truly are a credit to this company and themselves. Complications and curve balls were
expertly handled by professional staff who genuinely care and aren't just going through the motions.
The biggest compliment I can give the staff involved with my father's case is that if I ever suffer a declining health situation I end up with care staff as professional and caring as the staff who deal with my father.
I cannot recommend this branch and its staff enough.

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Review of

Helping Hands Home Care (Solihull)

from E F (Client) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I receive from my carer is second to none, she is kind and thoughtful and nothing is too much trouble for her.
She has made my life much easier and helped me to start gaining confidence in myself again.

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Review of

Helping Hands Home Care (Solihull)

from Paul E (Husband of Client) published on 8 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to express my utmost gratitude for the exceptional care provided by Helping Hands Home Care. The carers at this organisation are truly amazing and compassionate individuals. They showed unwavering dedication and went above and beyond to understand and assist my family member who has a rare genetic
brain condition. Not only were the carers kind and understanding, but the management team also played a crucial role in ensuring the highest level of support for both clients and staff. They were always available and ready to address concerns, providing guidance and reassurance every step of the way. What truly sets Helping Hands Home Care apart is their willingness to learn about this specific condition. Their commitment to understanding the challenges faced daily was truly commendable. This enabled them to tailor the care my family member received to meet their unique needs effectively. I would be more than happy to recommend Helping Hands to anybody requiring care.

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Review of

Helping Hands Home Care (Walsall)

from J L (Client) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have a different cleaner every week and they do what I ask them to do for one hour. Thank you.

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Review of

Helping Hands Home Care (Sutton Coldfield)

from Jane M (Daughter of Client) published on 13 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is nearly 93 and has complex care needs, four times a day. She wants to stay in her own home and have caring, trustworthy, happy people around her. Who show excellent care and Helping Hands staff are perfect for the job. As a family our mum deserves the best and needs to be able to smile every
day and for us to know she is in safe hands from morning until bedtime. I can highly recommend Helping Hands to anyone looking for care. Thank you.

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Review of

Helping Hands Home Care (Coventry)

from H V (Daughter of Client) published on 26 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home care for my mum. The carers are all professional, kind and flexible in meeting her needs. Helping Hands are extremely reliable, responsive to changes in schedule and care needs and I highly recommend them.

Reply from Sharon Harris, Branch Care Manager at Helping Hands Home Care (Coventry)

Thank you so much for leaving such a lovely review and recommendation! It's wonderful to hear how happy you are with our service and that our carers have all been so professional, kind, and flexible. It is our absolute pleasure to provide support for your mum!
Best wishes.


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Review of

Helping Hands Home Care (Sutton Coldfield)

from Tom A (Husband of Client) published on 21 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and flexible people able to establish a strong bond with client very quickly.

Reply from Clare Johns, Branch Care Manager at Helping Hands Home Care (Sutton Coldfield)

Thank you for taking the time to leave this great review! I'm thrilled to hear how happy you are with our service and that our carers have been able to establish such a strong bond. Always happy to help!
Best wishes.


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Review of

Helping Hands Home Care (Sutton Coldfield)

from Anthony R (Daughter of Client) published on 7 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When your girls first came to look after my Mum we had the same girls and she got used to them, but just the last 10 days we have had lots of girls come to help with her and it's just not working. She makes it difficult for them and for me. The girls that comes to look after her on Wednesday and Friday,
we cannot fault her. She is wonderful with Mum and she likes her.

Reply from Clare Johns, Branch Care Manager at Helping Hands Home Care (Sutton Coldfield)

Hi Anthony,
Thank you so much for taking the time to leave us a review! I'm pleased to hear that your mum gets on with our carers and that she is happy with the care we provide. On some occasions, we aren't able to provide the same carer all the time, but if you'd like to discuss this further, then please don't hesitate to get in contact with me directly.
Best wishes.


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Review of

Helping Hands Home Care (Stourbridge)

from Eunice H (Client) published on 4 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are polite and friendlt and are willing to do things I ask them to do.

Reply from Martine Kahwa, Branch Care Manager at Helping Hands Home Care (Stourbridge)

Hi Eunice,
Thank you so much for leaving this great review! I'm pleased to hear that you're happy with our carers and that you consider them to be so polite and friendly. We're always happy to help!
Best wishes,


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Review of

Helping Hands Home Care (Stourbridge)

from Chris G (Son of Client) published on 3 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have provided twice daily support through home care visits to my Mum since January 2021. Their carers are friendly, conscientious, supportive and reliable. Requests for amended support have been quickly and effectively responded to through contact with the local office. I am very happy
with the care provided and would have no hesitation recommending Helping Hands to others seeking home care support for loved ones.

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Review of

Helping Hands Home Care (Birmingham)

from John A (Son of Client) published on 1 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of mine and my parents' concerns were addressed - it's like we've known the carers for years! I can safely say, this was the best decision and my mom and dad are in great
hands. I'd thoroughly recommend Helping Hands.

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Review of

Helping Hands Home Care (Stourbridge)

from Jenny N (Sister of Client) published on 27 May 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We engaged the help of Helping Hands in April to care for my brother who has MMD and his three children. The carer who was given this job has been amazing. She has been punctual and professional in everything she does but more importantly, she has engaged with the children immediately in a caring and
kind capacity.

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Review of

Helping Hands Home Care (Solihull)

from Sajda G (Daughter of Client) published on 5 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant service provided by Helping Hands care agency. They fully understand dementia from the branch manager through to the carers. At our first visit, the manager put together a care plan which was spot on. She advised us on how to reintroduce the care (the previous care agency we
used failed miserably and did not understand the needs to a dementia patient) and assigned an experienced carer who was perfect in every way. Our carer was very professional, polite, always offered sound advice and knew how to handle Dad in a respectable manner even when he was being abusive towards her. She really went above and beyond. Once dad settled with his carer visiting a second carer was introduced, she too handled the situation well. We are so grateful to the exceptional service the carers provided not only to my dad but to us as a family, always providing sound advice. Helping Hands in Solihull certainly get our recommendation, and we cannot thank them enough!

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Awards / Recognitions (0)

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