Helping Hands Home Care in West Yorkshire | 6 Home Care Providers

Review of
Helping Hands Home Care (Rothwell)
from Jon W (Son of Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Generally ok.

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Review of
Helping Hands Home Care (Rothwell)
from T S (Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

I have had a good experience with Helping Hands, their team is professional, compassionate and always willing to go the extra mile to ensure quality care. The carers are friendly, well-trained and genuinely care about their clients wellbeing. Communication has been smooth, and any concerns are addressed

promptly.
There is always room for improvements, but overall the service has been reliable and supportive. I would highly recommend Helping Hands to anyone in need of quality care.

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Review of
Helping Hands Home Care (Rothwell)
from B F (Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Generally the teams of carers are good. Efficient, friendly and punctual, there are exceptional carers within the group. For the most part most of the carers carry out the procedures as requested but the first timers struggle and take some time to get into the swing of things. On the whole good/excellent

service and reasonable price.

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Review of
Helping Hands Home Care (Halifax)
from Gary H (Nephew of Client) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

Helping hands have provided an excellent care package service for my auntie. The senior staff have responded to any tasks or changes, especially at short notice. The care staff who have looked after the care needs of my aunt have been a great support and good company for my aunt. They have responded

to any emergencies that have happened.

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Review of
Helping Hands Home Care (Halifax)
from Sheila B (Client) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience

The care I have received has been excellent.
All the carers are lovely, they will do anything for you. I have had some good chats about all sorts with them. So happy I had them. Thank you.

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Review of
Helping Hands Home Care (Rothwell)
from June F (Daughter of Client) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

I was struggling to cope on my own and desperate for helping to keep Mum well cared for in her own environment. I came across Helping Hands and they were a real lifeline for both me and Mum. Mum and I were apprehensive about getting help but we had no need to be, as soon as we were introduced to the

staff we felt we were in good hands. The ladies who take care of Mum are very kind and considerate. They do an amazing job and we are very grateful for the help and support.

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Review of
Helping Hands Home Care (Halifax)
from Susan K (Client) published on 5 July 2024

Submitted via Website • Report

Overall Experience

I am very disabled, requiring hoisting to get in and out of bed etc. Helping Hands have dealt with my situation brilliantly. The carers do everything to preserve my dignity with a happy, friendly but professional demeanour even on the few occasions when I've had a high temperature with an infection.

I feel that I was very fortunate when I joined this company.

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Review of
Helping Hands Home Care (Halifax)
from B A (Client) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience

Management and staff good experience, care, support good and I have always been treated with dignity. So far, the care is from one or two people now familiar to me. I would not like different people continuously. I have difficulty paying as I am housebound, old and alone, know nothing about information

technology. Credit control is poor at answering the phone. I was a satisfactory nurse and midwife.

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Review of
Helping Hands Home Care (Halifax)
from L B (Daughter-in-law of Client) published on 5 June 2024

Submitted via Website • Report

Overall Experience

We used Helping Hands Home Care for over a year whilst my mother-in-law was still able to live independently at home. The care and friendship that was given to her were so valuable to us because we live over a 5-hour drive away. Whenever there was an issue, either a practical one with her home or something

concerning about her behaviour, one of the carers would contact us so that we could get further help. They were always proactive and the regular reviews were very comforting. The staff obviously knew her well and were able to monitor her behaviour and health as the months went by. My mother-in-law has now moved into full-time care but we would recommend Helping Hands to anyone needing a care package. Thank you.

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Review of
Helping Hands Home Care (Halifax)
from J C (Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

Great service. Everyone is friendly and professional. I have been with them since mid-last year and they have been faultless. Highly recommend.

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Review of
Helping Hands Home Care (Shipley)
from Sonia O (Client) published on 14 July 2023

Submitted via Postal Card • Report

Overall Experience

One of the hardest things to share is your personal care with a stranger.
In their introduction Helping Hands Home Care (Shipley) felt professional and a plan was easily made. My care was 99% perfect and the 1% was sorted without fuss.
I have recommended your services to my peers.
Many thanks.

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Review of
Helping Hands Home Care (Shipley)
from J B (Cousin of Client) published on 12 July 2023

Submitted via Postal Card • Report

Overall Experience

Although needing some support, my cousin was reticent to have strangers in her home “telling her what to do”. Keen to exercise, I organised a Helping Hands Home Care (Shipley) carer to take her for a little walk and make her lunch. This quickly became the highlight of the day. The carriers were increased

slowly to four times and they became trusted friends who knew her well and she knew them. They acted professionally, efficiently and were very thoughtful and caring often going the extra mile and recommending things to ease my cousin's life and ways of doing them thank. Thank you to the carers at Helping Hands Home Care (Shipley) for brightening her very quiet and what could have been isolated life.

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Review of
Helping Hands Home Care (Shipley)
from Jean Katherine B (Client) published on 21 June 2023

Submitted via Website • Report

Overall Experience

Dear Helping Hands,
Your Shipley branch has been doing everything requested and all carers remain friendly and competent. About a week ago a young lady carer arrived when I was cross having failed to send an online order to Argos. She told me to try again while she watched, and halfway through the

process noticed I had ticked the wrong box. When the process was repeated without the box ticked the order went through and a new watch was delivered the next day. Today a male carer has reorganised table lamps needed for use at night, as well as noticed that a recently acquired bunch of flowers in a vase sitting in bright sunlight on my windowsill needed the water to be topped up which he promptly did. Important though apparently insignificant details like those make me grateful to your intelligent team of carers.

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Review of
Helping Hands Home Care (Wakefield)
from P F (Client) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience

Very good company.

Reply from Emma Moxon, Branch Care Manager at Helping Hands Home Care (Wakefield)

Hi Paul,
Thank you so much for leaving such a great review, we're so grateful!
Best wishes.

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Review of
Helping Hands Home Care (Wakefield)
from A S (Client) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience

Excellent service, reliable and caring staff.

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Review of
Helping Hands Home Care (Huddersfield)
from John G (Son of Client) published on 19 May 2023

Submitted via Postal Card • Report

Overall Experience

Helping Hands provided a really helpful service for my mother. As her mobility worsened, they provided increasing care. When my mother fell, I was informed by a neighbour. Since I lived away, I could not get to my mother for a few hours. I rang Helping Hands, who sent a carer straight away to stay with

her until I was able to get there and the ambulance arrived. This was a great relief. I would definitely recommend Helping Hands.

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Review of
Helping Hands Home Care (Wakefield)
from P B (Client) published on 19 May 2023

Submitted via Postal Card • Report

Overall Experience

The service I receive is what I have asked for, and at the moment is all that is required, should the situation chance then I will ask them for extra help.

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Review of
Helping Hands Home Care (Wakefield)
from Sylvia C (Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

I cannot recommend Helping Hands highly enough. Every single person is a star, and in my experience, goes over and above normal to look after me. They are always cheerful and efficient. They get me my meals and make me feel important. They never treat me as an old woman who is a nuisance.

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Review of
Helping Hands Home Care (Shipley)
from Claire M (Daughter of Client) published on 6 May 2023

Submitted via Website • Report

Overall Experience

We have been using Helping Hands Home Care now for nearly two years. First for my dad and now my mum. I can't recommend enough. The understanding and support given is just wonderful. And that is just for me! The respect and kindness that has been shown to both my parents is just wonderful and makes

me feel instantly reassured when I'm working and I know mum is going to be checked on and cared for.

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Review of
Helping Hands Home Care (Huddersfield)
from Heather B (Client) published on 26 April 2023

Submitted via Postal Card • Report

Overall Experience

I needed home care after suffering a slipped disc during a 9 week wait for surgery and for a few weeks post-op.
The assessment of needs was professional, warm and reassuring. A dear contact helped define what we agreed would be given and flexibility was also possible.
The carers who visited were

completely reliable, cheerful positive and carried out anything we agreed and more.
I would recommend this service without reservation.

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Home Care Providers Owned by Helping Hands Home Care in West Yorkshire

Helping Hands Home Care Locations in West Yorkshire (6)

Helping Hands Home Care Reviews in West Yorkshire (65)

Helping Hands Home Care (Rothwell)

Helping Hands Home Care (Rothwell)

Helping Hands Home Care (Rothwell)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Rothwell)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Halifax)

Helping Hands Home Care (Shipley)

Helping Hands Home Care (Shipley)

Helping Hands Home Care (Shipley)

Helping Hands Home Care (Wakefield)

Helping Hands Home Care (Wakefield)

Helping Hands Home Care (Huddersfield)

Helping Hands Home Care (Wakefield)

Helping Hands Home Care (Wakefield)

Helping Hands Home Care (Shipley)

Helping Hands Home Care (Huddersfield)

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