Helping Hands Home Care in Worcestershire | 3 Home Care Providers

Review of
Helping Hands Home Care (Evesham)
from I B (Husband of Client) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Helping Hands provided temporary home care to my wife every morning for about a month to support her recovery after she came home from hospital after a major operation.
Each Carer helped my wife to wash / shower, assisted in maintaining personal hygiene, put on the dreaded surgical stockings, helped

her to dress and generally got her ready to face the day ahead.
Without exception, each one of Helping Hands' staff were friendly, polite, compassionate, understanding, thoroughly professional and arrived on time. My wife also enjoyed the brief chat with them each morning and looked forward to their daily visits.
We were delighted with the service which met all our expectations.

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Review of
Helping Hands Home Care (Evesham)
from G T (Son of Client) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Myself and my brother employed Helping Hands as my mother was diagnosed with vascular Dementia and she wanted to remain in her own home for as long as possible. So we employed Helping Hands to provide an hours daily care for a lunchtime visit to cook her a meal and prepare her tea and a two hour visit

for a wash once a week as well. I found that this worked very well for us and covered all the bases once a care plan with the management was agreed. Once that was agreed it was very easy to hold Helping Hands to account with the daily objectives which were the same everyday with other objectives added depending on the day of the week, one day we would add cleaning the kitchen and the next day do mum's food shopping. The communication was very good if anything was required or any issues Helping Hands would always call me and we would agree a plan with them. But now unfortunately the dementia is getting worse and for her own safety she has had to go into long term care for her own safety.

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Review of
Helping Hands Home Care (Bromsgrove)
from Amanda F (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Helping Hands have been an excellent provider for my elderly mother with mixed dementia for about a year now, which includes day visits and nights sleepovers. The staff work hard and the continuity of staff help with building up positive relationships with my mother. When I've been present at the same

time as the carers it's encouraging to see her respond positively.
Recently I have been very impressed with the support provided by Management at the Redditch and Bromsgrove Branch to accommodate necessary last minute changes and wrap around care to support at a time when my mother's health went into a decline and again. Thank you all for what you do.

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Review of
Helping Hands Home Care (Evesham)
from Mitchell W (Client) assisted by family/friend published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience

Happy with the service and timekeeping.
Happy that management has been able to secure extra call time with social services.
Staff assist with extra requirements as and when needed.

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Review of
Helping Hands Home Care (Evesham)
from M C (Wife of Client) published on 26 December 2022

Submitted via Postal Card • Report

Overall Experience

My husband has been a client for five years approximately. We have been extremely satisfied with both the care and kindness he has received. The attention and approach are always cheerful and professional. He feels he always has a friend when the carers are here!

Reply from Hayley Hutton, Digital Marketing Executive at Helping Hands Home Care (Evesham)

Thank you so much for taking the time to leave such a wonderful review for us! It has been an absolute pleasure to support your husband and it is lovely to hear your kind words about our team - they will be delighted to learn of your praise for them. Always happy to help!
With very best wishes,

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Review of
Helping Hands Home Care (Bromsgrove)
from J H (Wife of Client) published on 18 January 2022

Submitted via Website • Report

Overall Experience

We have been using Helping Hands, Redditch and Bromsgrove to help care for my husband for most of 2021, unfortunately, I had to go into hospital in August and have had to have a lot of ongoing support for both of us, we could not have managed without Helping Hands, the staff who visit and care for us

are unfailingly professional, courteous, patient and above all kind. The Redditch and Bromsgrove branch have always managed to find somebody to come in overnight, very reassuring in these difficult times.

Reply from Miguel Camelo, Branch Care Manager at Helping Hands Home Care (Bromsgrove)

Hi Jane, it has been a pleasure to support you both and it is lovely to hear your kind words about our team. They will be delighted to learn of your praise for them - thank you so much.
Best wishes.

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Review of
Helping Hands Home Care (Bromsgrove)
from Heidi D (Daughter of Client) published on 23 December 2021

Submitted via Website • Report

Overall Experience

A fantastic home care company. The standard of the carers are excellent, they are extremely caring and complete all work to an excellent standard and always with a smile on their faces. My mother and father in law both have complex needs but these are met with ease and we really have full confidence

in the carer's abilities, which is a huge relief for all of our family. My mother and father in law consider them as part of the family as do we!

Reply from Miguel Camelo, Branch Care Manager at Helping Hands Home Care (Bromsgrove)

Hello Heidi,
Thank you so much for this wonderful review - we really can't thank you enough for your kind words. It's so lovely to know that you consider us part of the family; you've put a smile on all of our faces!
Best wishes.

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Review of
Helping Hands Home Care (Bromsgrove)
from Jayne T (Daughter of Client) published on 21 May 2021

Submitted via Website • Report

Overall Experience

I was recommended to Helping Hands by a friend. The remit was to care for my elderly parents. This was a challenging job for them as my parents had totally different care needs.
The care included both day and night care with a total of five carers.
Initially, the interview took place in our home and

I was immediately put at ease and reassured that my parents would be cared for in a caring, respectful and friendly manner.
The team delivered on all counts. Whilst my parents were sceptical they soon grew to look forward to the girls arriving and got to know them as friends.
Each and every one of the team worked with a caring and professional attitude.
Like anything, there was the odd hiccup but these were sorted out by the office to our satisfaction.
I would not hesitate to recommend the team at Helping Hands.

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Review of
Helping Hands Home Care (Bromsgrove)
from John I (Son of Client) published on 21 May 2021

Submitted via Website • Report

Overall Experience

My dad is 91 and lives with me, I was unsure about leaving him with someone else to care for him, but in Helping Hands we found that care and reassurance that he would be well looked after whilst we were away on a break. Thank you to all the carers for their hard work. We have now taken up daily care

for him, a big thank you to the hourly visiting carer he loves his chats with her, again thank you.

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Review of
Helping Hands Home Care (Bromsgrove)
from Anne-Marie C (Daughter of Client) published on 3 April 2021

Submitted via Website • Report

Overall Experience

Helping Hands Home Care (Redditch & Bromsgrove) are amazing. They have taken away so much of the worry we have had trying to care for my Mom at a distance. Professional is the key word I would use but they add so much empathy, its above and beyond what you might expect. Me and my family can't thank

them enough and my Mom is extremely happy with the care with a capital C, that they provide.

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Review of
Helping Hands Home Care (Bromsgrove)
from Karen B (Partner of Client) published on 28 March 2021

Submitted via Website • Report

Overall Experience

Since my partner came home from hospital after suffering with a stroke, the carers at Helping Hands Home Care (Redditch & Bromsgrove) have cared for him really well and have also offered me great support. My partners condition has improved over the past nineteen months and I believe that it is due to

the care that Helping Hands Home Care (Redditch & Bromsgrove) has provided. The regular carers that visit are excellent at their job and are always jolly and enjoying a laugh but also being professional at all times. The time that my partner has been ill has been really stressful for me and without the care and empathy received from the carers, I wouldn’t have coped. Thank you all so much. Looking forward, I want my partner to continue to improve and I believe that hopefully he will with continuing support from the manager and his team.

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Home Care Providers Owned by Helping Hands Home Care in Worcestershire

Helping Hands Home Care Locations in Worcestershire (3)

Helping Hands Home Care Reviews in Worcestershire (11)

Helping Hands Home Care (Evesham)

Helping Hands Home Care (Evesham)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Evesham)

Helping Hands Home Care (Evesham)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Bromsgrove)

Helping Hands Home Care (Bromsgrove)

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