Home Care Provider Owned by Audley Care Ltd in Derbyshire

  • Home Care Provider Owned by Audley Care Ltd in Derbyshire

Only the locations & reviews in Derbyshire for Audley Care Ltd are showing below.

View the details of all 17 locations (with 336 reviews) owned by Audley Care Ltd

Audley Care Ltd Locations in Derbyshire (1)

 

1 Home Care Provider owned by Audley Care Ltd in Derbyshire

Sort by:
View on Map
Audley Care St Elphin's Park

Dale Road South, Darley Dale, Matlock, Matlock DE4 2RH 

9.6 26 reviews
"At the suggestion of the care manager, I have been having housekeeping care for 1 hour twice a week. Specifically to help deal with my…"   Read all 26 reviews

Audley Care St Elphin's Park provides personal care assistants who are highly skilled at the delivery of domestic or specialist care to the highest standards. Their care assistants can help with getting in and out of bed, dressing, bathing, preparing… Read more about Audley Care St Elphin's Park

  • Care Provided
  • Older Person Care
  • Dementia

Audley Care Ltd Reviews in Derbyshire (26)

Reviews Posted for members of Audley Care Ltd

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

26
1
1
6
20
Review of

Audley Care St Elphin's Park

from S C (Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the suggestion of the care manager, I have been having housekeeping care for 1 hour twice a week. Specifically to help deal with my laundry and help with my decluttering.
The carers have always been on time, they are clean and tidy and have been very pleasant and helpful, making some useful suggestions.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from R B (Client) published on 24 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have in the past few weeks commenced receiving health care services from Audley St Elphins and cannot speak too highly of the services I have received from all the carers who visit me. They are very friendly and professional and they pay attention to every detail and nothing is too much trouble. They
arrive on time and in the unlikely event of a delay the office staff will inform me in advance. I am very happy and contented with the services I receive.
The management team are also very professional and well organised and provide me with a weekly schedule of carers and times of visits in advance. So far, I have not had occasion to contact the office staff over any concerns but should such an occasion arise I am sure they will do all they can to sort out any problems.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Lawrence D (Son of Client) published on 22 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley Care St Elphin's Park support my mother who has early-onset Alzheimer's. The support work they provide is excellent. They often go above and beyond their role. They are friendly, conscious, and truly care about helping my mother. They provide me with regular honest updates about how things are
going and they are well-organised and cooperative. They try their best and I am very appreciative of their efforts.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from C E (Daughter of Client) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives care from Audley Care as did my father. I have nothing but praise for the ladies who help to look after Mum and this was the same for Dad. Nothing is too much trouble, every visit is carried out with professionalism and kindness. The carers here really do care and they always go above
and beyond. I know that Mum (as was the same for Dad) is very well looked after when family are unable to visit. We appreciate everything the ladies do. Management is brilliant, the care managers are always helpful, well organised and listen t any concerns.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from J C (Client) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Support and care are excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from S T (Son of Client) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley Care's support to my parents (both in their 90's) has been fantastic. On the management side, they have offered so much responsiveness and flexibility which has been particularly helpful when my parents have returned home from lengthy stays in hospital. The care team are all very professional,
patient and kind. We are very lucky to have their support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Ann T (Daughter of Client) published on 22 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Audley Care since about 2018 for respite care. It is so reassuring that the team now know my mother and treat her with kindness and respect, despite her increasing needs. They turn their hand to whatever is necessary. I am confident that mum will feel cared for while we are away.
I can discuss our needs with the Branch Manager and her Deputy and they happily adapt the care plans accordingly. Thank you so much to the whole team for being there for us. You are the best!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Trevor S (Husband of Client) published on 28 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Audley care workers are capable, friendly, and very caring of their charges. I feel very fortunate to have such a professional and efficient service looking after my wife.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from John J (Client) published on 24 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My plan covers 2 homecare visits daily for meals and visits fortnightly for apartment cleaning and to shops for special foodstuffs. Carers are asked to get into conversation with me and to assist with taking my dog out each time. Personal care is very seldom required, though this month I was taken to
the local hospital for urgent treatment. A watching brief is kept on security (falls etc). All carers are cheerful and cooperative if help is needed. I have said that "I don't know" against Value for Money, as this is irrelevant if you get the care you need in the village here.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Geoff H (Husband of Client) published on 23 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been receiving care from Audley Darley Dale for a number of years and I can honestly say that the care has been very good throughout. The care team has changed over the years but the care received has been acceptable and hopefully will continue. There is always someone available to speak
to if you have any concerns at any time. Would recommend Audley Care without a doubt.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from D H (Godson of Client) published on 14 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Audley Care St Elphin's Park highly enough. The care, support and time given to us has been exceptional. The staff are kind, caring, and endlessly supportive. Their care has changed both our lives as I have cared for my godmother on my own for nearly 3 years. I can not thank them
enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Edwin S (Husband of Client) published on 15 December 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always on time.
They are cheerful and pleasant.
They are all willing to do anything we need.
They are gentle in handling my very delicate wife.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from F H (Client) published on 26 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a client of Audley Care for the last 3 months and I have received nothing but kindness, care, helpfulness and encouragement. I am very grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from L A (Client) published on 18 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Audley carers to be efficient, caring and friendly and go out of their way to help with any problems I may have relating to my wellbeing. Their timekeeping is excellent too. The staff are friendly, efficient and eager to help, should I need it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Monica S (Client) assisted by family/friend published on 2 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It would be better if the time was the same every day so you had a routine.
The carers are lovely, friendly and good at the job they do which can sometimes be very difficult. They go out of their way to offer help and advice which I appreciate and thank them for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Grace W (Client) published on 31 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been with Audley for about five years and never had any problems. I get on well with all the carers. I'm treated with respect. Office staff are very pleasant.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Phyllis B (Client) published on 20 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with all the help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Patricia J (Client) published on 10 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers here are really good and considerate. The billing has not been good for the past five years. I hope it improves. I do not actually have "care" at the moment just as housekeepers. They "care" for me well. They are not trained as housekeepers, unfortunately.

Reply from Marie Kaye at Audley Care St Elphin's Park

Thank you for your review and for your comments and feedback. I will pass on your feedback to the Branch Manager who will be in contact will you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Joan C (Client) published on 3 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is straightforward. We find the carers are all very pleasant and helpful. Although visiting times cannot be always agreeable! We feel this is due mainly to staff shortages.

Reply from Marie Kaye at Audley Care St Elphin's Park

Thank you for your review we pride ourselves on giving good quality care. I will give your other comments to the branch manager who will be in touch with you. Thank you again for taking the time to review our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Audley Care St Elphin's Park

from Rebecca D (Daughter-in-law of Client) published on 28 September 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this agency. They have looked after my mother and sister-in-law for a couple of months now and have been marvellous. They have been able to increase visits at short notice after hospitalisation and are always pleasant and respectful. Thank you very much from a grateful family!

Reply from Marie Kaye at Audley Care St Elphin's Park

Thank you for your positive review, I will pass on your feedback to the team it is always so lovely to receive such good feedback our teams are committed to providing outstanding services to our customers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Audley Care Ltd in Berkshire Audley Care Ltd in Buckinghamshire Audley Care Ltd in Derbyshire Audley Care Ltd in Hampshire Audley Care Ltd in Kent Audley Care Ltd in London Audley Care Ltd in North Somerset Audley Care Ltd in Oxfordshire Audley Care Ltd in Surrey Audley Care Ltd in Warwickshire Audley Care Ltd in West Midlands Audley Care Ltd in West Yorkshire Audley Care Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Audley Care Ltd to verify any information. View our terms and conditions. Audley Care Ltd has an Enhanced Service – more info.