Home Care Providers Owned by Audley Care Ltd in Kent

  • Home Care Providers Owned by Audley Care Ltd in Kent

Only the locations & reviews in Kent for Audley Care Ltd are showing below.

View the details of all 17 locations (with 336 reviews) owned by Audley Care Ltd

Audley Care Ltd Locations in Kent (2)

 

2 Home Care Providers owned by Audley Care Ltd in Kent

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Audley Care Mote House

Mote House, Mote Park, Maidstone ME15 8NQ 

9.5 55 reviews
"It is so comforting to know that my friend is receiving all the care she needs in the comfort of her own home. All the care office staff…"   Read all 55 reviews

Audley Care Mote House is a home care branch in Mote Park, Bearsted and offers domiciliary care services tailored to your needs and based around the highest level of care. The team's ethos is based upon exceptional customer care and service, prioritising… Read more about Audley Care Mote House

  • Care Provided
  • Older Person Care
  • Dementia
Audley Care Willicombe Park

Audley Care Tunbridge Wells, Willicombe House, Willicombe Park, Tunbridge Wells TN2 3UU 

8.5 25 reviews
"The carers have always been helpful, caring and friendly. Since Mum came out of hospital at the end of February with lots of medical…"   Read all 25 reviews

Audley Willicombe Management Ltd (Audley Care Willicombe Park) offers a domiciliary (home care) service based around the values of providing independence, dignity and respect. The team's ethos is based upon exceptional customer care and service, prioritising… Read more about Audley Care Willicombe Park

  • Care Provided
  • Older Person Care
  • Dementia

Audley Care Ltd Reviews in Kent (80)

Reviews Posted for members of Audley Care Ltd

Overall Experience

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Review of

Audley Care Mote House

from T T (Friend of Client) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so comforting to know that my friend is receiving all the care she needs in the comfort of her own home. All the care office staff and all the carers who visit are extremely good at what they do. Thank you Audley Care Mote House for always providing such a caring and loving service.

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Review of

Audley Care Mote House

from S T (Stepdaughter of Client) published on 12 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Audley has been going in to do home visits for a year now, they have looked after my stepfather with meal preparation and general care. They have all been amazing with him, always cheerful, on time and take time to listen and engage with him and even taking him supermarket shopping when needed.
Communication
with Audley has been easy and they have always been responsive to any questions and help that is needed and supported us as a family too.
They have even highlighted to us some issues that we had not been aware of and acted promptly, always taking into consideration my stepfather's requirements.
The care and support from the whole team we have received has been exemplary and I feel we could not have chosen a better care provider.

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Review of

Audley Care Mote House

from F F (Daughter of Client) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The ladies helping Mum are cheerful and attentive to her needs. Obviously, some of the carers have a greater awareness of individual needs and some certainly go the extra mile.

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Review of

Audley Care Mote House

from T H (Daughter of Client) published on 18 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of Mum's carers seem to genuinely care for her and have built a good rapport with her over time. They have always tried to make her comfortable and treat her well. They also communicate with us, her family when they need to and are proactive in making sure that her needs are met.

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Review of

Audley Care Mote House

from A B (Client) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cleaner was very punctual and accomplished all that I asked her to do, and was very chatty and pleasant.

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Review of

Audley Care Mote House

from C B (Client) assisted by family/friend published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the service and experience of the carers very good and willing. Overall help extremely helpful.

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Review of

Audley Care Mote House

from M P (Client) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is very well set up and you can be confident to see them.
They respond quickly to an emergency.
The staff are reliable and respond to the service using requests and guidance.
I would fully recommend them.

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Review of

Audley Care Mote House

from B H (Client) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently my optician told me that I needed an operation on both my eyes. I made arrangements to have these done at a nearby hospital. I then turned to Audley Care to see if they could provide transport for me to and from the hospital and a chaperon to be with me in the hospital. This they agreed to
do. On the days in question all went according to plan and the companionship meant my mind did not dwell on what was to come! I would not hesitate to contact them again if a similar situation arose.

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Review of

Audley Care Mote House

from Margaret H (Daughter of Client) published on 21 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care from cheerful, respectful and affectionate carers. I could not fault the attention they gave to her physical and emotional needs. They were an enormous support to both my mother and I. All the carers we met were wonderful but I would like to give particular thanks to two
members of staff in particular who we met most.

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Review of

Audley Care Willicombe Park

from Jane A (Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been a client of Audley Care for 5 years. The service I've received has been great. I'm always put at ease when I call the office to check when staff are on their way or if I've had to report something. I've always informed the office for when I will be away on holiday if I'm due support for that
week, I feel I've always shown understanding if support cannot come due to an emergency or for any other reason why my support won't happen. The staff have always helped me with housekeeping and always listen to me if I feel I need to express concerns or to share what's on my mind.

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Review of

Audley Care Mote House

from Antony G (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all my carers who are thorough and pleasant to deal with.

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Review of

Audley Care Mote House

from E W (Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very helpful and friendly carers.

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Review of

Audley Care Mote House

from J B (Client) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and helpful. I enjoy the events at Mote House. I'm very happy when my carer comes to pick me up or bring me back home.

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Review of

Audley Care Mote House

from C C (Wife of Client) published on 1 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good calibre of staff, always pleasant, friendly and helpful.
Standard of work is good.
Communication is occasionally difficult, at weekends when numbers of staff/management are restricted.

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Review of

Audley Care Mote House

from J C (Son of Client) published on 21 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the level of care and commitment.
Struggled in the early days to know who to talk to regarding specific requirements, resolved latterly.
Thank you!

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Review of

Audley Care Willicombe Park

from C J (Client) assisted by family/friend published on 24 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with all the carers and staff. All problems are promptly dealt with. I feel comfortable and very well supported. Overall a very kind and professional service.

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Review of

Audley Care Willicombe Park

from Sam P (Daughter of Client) published on 24 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have always been helpful, caring and friendly. Since Mum came out of hospital at the end of February with lots of medical issues, all the staff have been amazing with help, care and advice. We are very grateful to them all and the office/management staff too for helping us sort things out
for her.

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Review of

Audley Care Willicombe Park

from MIchael W (Client) published on 1 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Audley Care for more than 3 years. During this time I have found the carers to be very professional and caring. My dignity has always been respected.

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Review of

Audley Care Willicombe Park

from Jacqueline J (Daughter of Client) published on 1 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all for the wonderful care and support you are providing for my father (aged nearly 90). To quote my father he says to me every day you are brilliant. I think his comment says it all.

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Review of

Audley Care Mote House

from Jane L (Daughter of Client) published on 10 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are extremely well-mannered and professional in the way they support and care for my mother. They are always cheerful and engage with her sense of humour. They have helped her both at home and in attending appointments and shopping for her.

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Awards / Recognitions (4)

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