Audley Care Ltd in London | 1 Home Care Provider

Review of
Audley Care Nightingale
from Elizabeth C (Daughter of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mother, who is aged 95 and has dementia, attends the Audley Care Nightingale village three mornings a week and has a one-to-one carer assigned to her. Every aspect of her time there is carefully considered by the team so as to ensure that she gets the most from her visits. From the moment she walks

through the door she is welcomed like a family member. The rota is organised to ensure continuity of personnel (so important for someone with dementia). Much thought goes into the activities in which she engages, having regard to her physical and cognitive impairments. Recently we were sent a video of our mother engaging in a game of table tennis! She was so obviously loving it and it was the perfect illustration of the determined efforts of the care team to continue to engage her in suitable activities in circumstances where many others would simply leave her sitting in a chair. As a family we would unhesitatingly recommend them to anyone looking for care for an older relative.

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Review of
Audley Care Nightingale
from Jennifer M (Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

Following hip surgery, I required some care with showering etc in the large disabled shower room in the basement. In the beginning, they delivered my evening meals to me in my apartment, dead on time. The rotas were kept on time always. Most of the carers were cheerful, efficient and helpful to me whilst

I required some help. One lady was very good with sorting out the rotas. They were all very helpful for me to get back on my feet as normal!

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Review of
Audley Care Nightingale
from R F (Nephew of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience

After feeling concerned about whether my aunt was receiving sufficient care last year, we have worked with the team to review the situation over the last couple of months. The Audley care team have really stepped up, in particular in supporting my aunt and us when she went into hospital recently. It

was a lifeline to have them oversee her return home and to ensure continuation of care and we are really grateful for this and for continuing to oversee her needs.

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Review of
Audley Care Nightingale
from D C (Son of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience

When my mum needed urgent support following the development of a nasty ulcer on her leg, Audley was very quick to get a care plan in place. This included regular visits during the day to ensure she was keeping her leg elevated and to ensure medication was being taken. They also arranged for her medication

to be provided in blister packs which made dealing with her memory problems resulting from Alzheimer's easier.
The carers were very helpful and caring.

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Review of
Audley Care Nightingale
from J R (Stepdaughter of Client) published on 18 October 2024

Submitted via Website • Report

Overall Experience

The team at Audley Nightingale have always provided my stepmother with professional and considerate personal care whenever she has needed it, whilst respecting her dignity and independence. They have also been proactive in helping to identify areas of need and suggesting solutions before problems arise.

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Review of
Audley Care Nightingale
from D C (Client) published on 16 September 2024

Submitted via Website • Report

Overall Experience

The Audley carers looked after me following surgery for a total hip replacement. As I live alone their care and attention were invaluable. I could not have coped without them. They prepared meals and took care of the housekeeping.

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Review of
Audley Care Nightingale
from P V (Wife of Client) published on 16 September 2024

Submitted via Website • Report

Overall Experience

We have only been living at Nightingale Place for a little over a month but so far it has proved to be the supportive environment we were seeking, as my husband has Parkinson's Disease and Dementia with Lewy body.
The Care Manager has been very responsive to my husband's needs and has worked with me

to identify members of her team who best match his personality and support him most effectively, which can be quite challenging given the significant fluctuations in his condition.
Staff have been calmly competent in delivering both personal and companionship care while getting to know him and encouraging him to do as much as he can.
There were a few early communication issues that were rapidly resolved and as a carer, I too now feel well supported by the Audley Team.

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Review of
Audley Care Nightingale
from A D (Wife of Client) published on 28 June 2024

Submitted via Website • Report

Overall Experience

My husband is a resident and suffers from Parkinson's disease and dementia. He has been very well cared for. Most of the staff are very kind, helpful and efficient. I would like to have named one particular carer who has been quite outstanding but as I am not allowed to mention names in this review,

I can't do this.

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Review of
Audley Care Nightingale
from Alice D (Sister of Client) published on 24 June 2024

Submitted via Website • Report

Overall Experience

The care team have been very proactive in supporting my brother, who has a rare form of Parkinsonism. His needs have been closely monitored by the care manager and her team and his care plan adapted as necessary. There is easy and full communication with the care manager and team. For family members

and close friends it's a huge relief to know that he is in a safe environment with caring and friendly staff on hand 24/7.

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Review of
Audley Care Nightingale
from Alan L (Partner of Client) published on 24 June 2024

Submitted via Website • Report

Overall Experience

The last few months have been challenging to say the least as, in addition to my partner being seriously ill, I have also had serious health problems. What is very clear, however, is that moving to an Audley Village was the right decision.
When I was rushed into hospital the transition to full-time

care for my partner was seamless and I had no concerns about his welfare. The care team are wholly supportive and work together to provide for all of his needs and that was extended to me on my discharge from hospital.
The alternative would have been a nursing home, absolutely soulless not like being in your own home.

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Review of
Audley Care Nightingale
from D F (Client) published on 24 June 2024

Submitted via Website • Report

Overall Experience

I have a carer coming twice a day, once in the morning and again in the evening - for 15 minutes both times. This works well for me for the moment. I have Type 2 diabetes and the carers make sure I have tested my blood sugar and taken my medication.

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Review of
Audley Care Nightingale
from L D (Client) published on 20 March 2024

Submitted via Website • Report

Overall Experience

I can't fault anything that was done to help me on that, or the following days. The only thing that might have been additionally helpful would have been the payment of the taxi fare when I arrived back at Audley from the hospital. I wouldn't have had to fumble about for my cards, and this fare could

then have been added to my monthly account.

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Review of
Audley Care Nightingale
from Eleanor F (Client) published on 11 March 2024

Submitted via Website • Report

Overall Experience

Returning from many years abroad I felt insecure about managing to live on my own with a neuro-degenerative disease. Nightingale Court has provided the perfect combination of independence and peace of mind, both for myself and for my family and friends. This was put to the test my very first weekend

when I knocked myself out in a lift; duty staff were on hand within minutes and checked every couple of hours for signs of concussion. The Care Manager keeps an eye on both the physical and the psychological well-being of flat owners. In my case, a brief, late evening visit by a member of the Care Team has been instrumental in helping me adjust and adapt, providing laughter and marking a full stop to the day.

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Review of
Audley Care Nightingale
from Miranda L (Client) published on 6 March 2024

Submitted via Website • Report

Overall Experience

Nightingale Place is such a warm and friendly place to live and so convenient. It is near supermarkets, a post office, a chemist and a flower seller. There are buses and a tube station and there is (even) a wine shop!

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Review of
Audley Care Nightingale
from Alice L (Sister of Client) published on 23 January 2024

Submitted via Website • Report

Overall Experience

When my sister hurt her back, the care team manager immediately put together a comprehensive care plan with calm and kind efficiency to make sure she was properly looked after around the clock. Most striking was how the whole team went the extra mile to make sure she was exceptionally well looked after

and their gentle good humour and friendly approach meant her spirits were kept high during a difficult period. The team kept in constant touch with both my mother and me throughout the period which was very comforting and meant we could put our minds at rest that she was happy and well cared for in her own home.

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Review of
Audley Care Nightingale
from Andrew H (Partner of Client) published on 22 September 2023

Submitted via Postal Card • Report

Overall Experience

My partner has an incomplete spinal injury at C4, a hepatic brain injury, type 2 diabetes and sleep apnea. We live in a retirement village with on-site care. The village care manager has first-class skills in recruiting and training staff. We are very satisfied.

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Review of
Audley Care Nightingale
from James T (Client) published on 15 September 2023

Submitted via Postal Card • Report

Overall Experience

High standard of care continously. Well-managed by supervisors. Very good attitude of carers.

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Review of
Audley Care Nightingale
from Jan W (Client) published on 15 September 2023

Submitted via Postal Card • Report

Overall Experience

All my dealings with the care staff have been a nice experience.

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Review of
Audley Care Nightingale
from Charlie W (Daughter of Client) published on 23 August 2023

Submitted via Website • Report

Overall Experience

Having previously tried and been let down by three different agencies, I can safely say that Audley Care are fantastic. The team (management and carers alike) are incredibly efficient, diligent and extremely nice. I'm kept informed all the way along and feel fully confident that Mum is in the best hands

and that I also am being supported. I'm so grateful and recommend them to everyone.

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Review of
Audley Care Nightingale
from A B (Client) published on 27 October 2022

Submitted via Postal Card • Report

Overall Experience

Very happy with my apartment and the village is friendly and clean. Very good swimming pool.

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Home Care Provider Owned by Audley Care Ltd in London

Audley Care Ltd Locations in London (1)

Audley Care Ltd Reviews in London (25)

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