Home Care Providers Owned by Heritage Healthcare in London

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Heritage Healthcare in London

Heritage Healthcare Locations in London (3)

 

3 Home Care Providers owned by Heritage Healthcare in London

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Heritage Healthcare (Epsom)

41 The Broadway, Cheam, Sutton SM3 8BL 

9.8 44 reviews
"I found Heritage healthcare were excellent, they came for 30 minutes to wash and dress me - I had broke my right wrist on the 27/12/24 and…"   Read all 44 reviews

Heritage Healthcare (Epsom) provides personalised home care delivered from the heart. The team of professional staff is committed to promoting clients’ wellbeing, independence, choice and convenience, by offering a wide range of support services to maintain… Read more about Heritage Healthcare (Epsom)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Heritage Healthcare Wandsworth

Office No 27, Hideaway Workspace, 1 Empire Mews, Streatham, London SW16 2BF 

Heritage Healthcare Wandsworth is dedicated to providing exceptional, person-centred care to clients in Wandsworth and the surrounding areas. Bespoke care plans are tailored to meet the unique needs and preferences of each individual, enabling clients… Read more about Heritage Healthcare Wandsworth

  • Care Provided
  • Older Person Care
  • Dementia
Heritage Healthcare (Hounslow and Richmond)

Unit B Innovation House, 292 Worton Road, Isleworth TW7 6EL 

9.4 12 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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CHD Living Ltd
Alcedo Care Bury, Manchester
Alcedo Care

Heritage Healthcare Reviews in London (56)

9.4
Heritage Healthcare has a Group Review Score of 9.4 (9.421) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Healthcare must have a Review Score.

Overall Experience

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Review of

Heritage Healthcare (Epsom)

from M S (Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Heritage healthcare were excellent, they came for 30 minutes to wash and dress me - I had broke my right wrist on the 27/12/24 and in the evening to undress me. All the carers were very pleasant; all asked could they do to help me. I know who was coming and what time. I was given a weekly rosta
the office staff were very helpful as well. The treatment came under the NHS.

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Review of

Heritage Healthcare (Epsom)

from Christopher G (Son of Client) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend this fabulous service enough. Their office staff and on road health care staff is second to none. Their attention to care and understanding know no bounds. Professional, friendly, caring and helpful are just a few words to relate to how they treat their clients and family. All I
can add is a HUGE thank you for everything that you have done.

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Review of

Heritage Healthcare (Epsom)

from Marina C (Wife of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received care since October 2024. The carers are kind, thoughtful, efficient, positive.
The excellent management was willing to assist in a crisis even before the actual care started. We are both happy to have chosen Heritage Healthcare.

Reply from Song Lu, Director at Heritage Healthcare (Epsom)

Thank you for recognizing our work and for taking time to share your experience. Your kind words are the greatest encouragement for our care team, and we will continue to do our best.


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Review of

Heritage Healthcare (Epsom)

from Kenneth D (Son of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Heritage Healthcare, excellent carers and service. They have been looking after my mother for about two years now, twice a day. An extremely reliable and friendly service is provided with a high standard of care. I strongly recommend them.

Reply from Song Lu, Director at Heritage Healthcare (Epsom)

Thank you for your kind words and recommendation! We're delighted to hear that our carers and service have met your expectations. Providing reliable, high-quality care is our priority, and we're grateful for your trust. If you ever need anything, we're here for you!


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Review of

Heritage Healthcare (Epsom)

from J G (Daughter of Client) assisted by family/friend published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother really is very happy with your service, she is able to stay in her own home with your support.
One member of staff visits regularly and she is outstanding. Does all the jobs and still has time for a little chat before she leaves. Never a fault, such a wonderful, friendly and efficient lady
carer.
It's also really nice to call the office to see how things are going.

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Review of

Heritage Healthcare (Epsom)

from Andrew M (Client) assisted by family/friend published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I became a customer of the Epsom branch around April 2023. I always find the carers polite and efficient. My care needs are met with dignity.
If I contact the office with a request, I find them friendly and helpful.
I would not hesitate to recommend Heritage Healthcare.

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Review of

Heritage Healthcare (Epsom)

from M D (Client) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are thoughtful and kind, always on time and very efficient. I have great admiration for the girls who come from a foreign country to help us. I have learned a lot from them about their culture and enjoy their chats. They make my life more pleasant by doing simple things like arranging flowers
and caring for me. They are always willing to help.

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Review of

Heritage Healthcare (Epsom)

from V W (Wife of Client) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers very polite, friendly and efficient. We are both very happy with them. Very good management service who go above and beyond to help if difficult situations arise. We receive calls from them from time to time to check we are happy with the service.

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Review of

Heritage Healthcare (Epsom)

from Diana P (Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving one hour am care from Heritage Epsom since April 2024. I have found all the carers that have been allocated to me
competent, willing to help to suit me, caring and most of all friendly.
I am especially delighted with the two main carers that attend me and I look forward each
morning to seeing them.
I try very hard to remain as independent as possible but they are always there watching to see that I am ok, especially in the shower.

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Review of

Heritage Healthcare (Hounslow and Richmond)

from S W (Client) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since engaging Heritage Healthcare I have been impressed by their responsiveness and reliability. No visits have been missed and if a carer has been delayed getting to me they let me know they are on their way. I always feel they want to do their best for me.

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Review of

Heritage Healthcare (Epsom)

from E C (Client) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased to have such good care with a relaxed, friendly way from the carers. All have been kind and willing to help.

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Review of

Heritage Healthcare (Hounslow and Richmond)

from F E (Client) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support we received were outstanding and I cannot overstate how grateful I am to all the staff. They were so kind, understanding and helpful and I couldn't have done without them. I am very grateful and would like to thank them all very much.

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Review of

Heritage Healthcare (Hounslow and Richmond)

from Jane J (Daughter of Client) published on 10 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the professional, caring and kind service provided by Heritage Healthcare. Services were provided as promised, with excellent two-way communications. I was always kept informed and really felt we were part of a team providing care for my mother.
The kindness shown over
both small and large things was completely consistent.
A highly professional and caring service.

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Review of

Heritage Healthcare (Hounslow and Richmond)

from E J (Client) published on 24 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was introduced to Heritage Healthcare (Hounslow and Richmond) by a very satisfied client and I continue to be very happy with my care. My husband shares the carers with me too. They are very obliging and nothing is too much trouble, we are always put first. I have been helped to get my confidence
back after coming out of hospital. They went shopping with me, we talk about families, we share recipes and they never failed to ask how we are and very especially they are good listeners. My husband and I have already recommended Heritage Healthcare to our friends.

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Review of

Heritage Healthcare (Hounslow and Richmond)

from Lauren R (Granddaughter of Client) published on 29 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Review from my nan “ they are simply the best, very efficient and kind, I’d be lost without them”
Personally, I know my nan is safe, happy and well looked after. At first, my nan was very resistant to having carers, they are now not only her support but her friends and she looks forward to seeing
them.

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Review of

Heritage Healthcare (Epsom)

from M C (Daughter of Client) published on 13 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just turned 94 and this is the first time we have used any home care services. I am happy to say that I'm very pleased with the staff and service Heritage Healthcare have provided. This has been a great relief. The staff are extremely caring and supportive of my mother and having help
for my mum has been wonderful.

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Review of

Heritage Healthcare (Epsom)

from Jill H (Daughter of Client) published on 28 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So I think it is easy to say that we feel very lucky to have such a good level of care provided to mum by both carers. They are both excellent in their roles and we've been lucky to have those two looking after her. In addition to looking after Mum they are good with all her visitors too, happily making
them cups of tea and always smiling. There was a small issue about change of bedding one week but this was quickly remedied. We are very grateful for the help we get on a day to day basis, so a big thank you to you all.

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Review of

Heritage Healthcare (Epsom)

from L D (Daughter of Client) published on 24 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Heritage Healthcare to assist my mum with her personal care and support for her independent living since her stroke in 2017. She has received excellent care from a friendly and caring team of lovely carers. They treat her with the utmost respect and encourage her to undertake her exercises
as part of her physiotherapy on days when family are not available. The management have always been swift to respond to any concerns or change in requirements. I do not hesitate to highly recommend this group for your care or that of your loved ones.

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Review of

Heritage Healthcare (Epsom)

from M K (Brother of Client) published on 24 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heritage Healthcare has proved itself to be reliable, trustworthy and kind. The carers have built up a good relationship with my brother and genuinely care for him and his well-being. They are very easy to contact and quick to react to any changes in care needed. The office and care staff are a pleasure
to deal with and we are very happy that they are a very important part of the care in place.
I have recommended them to friends.

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Review of

Heritage Healthcare (Epsom)

from Julia B (Daughter-in-law of Client) published on 18 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family member was so well looked after and was treated as if she was a member of the carers' family. Everything was done to make the final weeks as comfortable as possible. We couldn't be more grateful.

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Awards / Recognitions (1)

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Heritage Healthcare in Berkshire Heritage Healthcare in Buckinghamshire Heritage Healthcare in Cleveland & Teesside Heritage Healthcare in Essex Heritage Healthcare in Greater Manchester Heritage Healthcare in Leicestershire Heritage Healthcare in London Heritage Healthcare in North Yorkshire Heritage Healthcare in Northumberland Heritage Healthcare in South Gloucestershire Heritage Healthcare in West Midlands Heritage Healthcare in West Yorkshire Heritage Healthcare in Cardiff Heritage Healthcare in Swansea

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