Home Care Providers Owned by Avante Care and Support

8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Avante Care and Support
Avante Care & Support provides quality domiciliary care to help people to remain living in their own homes in Kent and the South East of London.

Avante Care & Support offer assistance with daily tasks enabling their clients to remain as independent lives as possible.

A team of professionally trained staff are able to meet a range of care requirements including 30 minute visits or live in, round the clock care. Care workers can help clients who are recovering from long or short term illness or those who need full time care for mobility or other health problems.

Care can be funded by local social services or be paid for privately.

Avante Care and Support Locations (2)

 

2 Home Care Providers owned by Avante Care and Support

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Avante Home Care and Support

De Gelsey House, 1 Jubilee Way, Faversham ME13 8GD 

9.5 36 reviews
"We are now in a routine after a rocky start. All the carers are very food and give an excellent service. This is a great improvement on…"   Read all 36 reviews

Avante Care and Support provides care and well-being support in peoples’ homes’ across Kent and the London Borough of Bexley. Their home care assistance enables individuals to maintain independent and active lifestyles and be a part of their community.… Read more about Avante Home Care and Support

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Avante Home Care and Support

Unit A, 105 Woolwich Road, Bexleyheath DA7 4LP 

8.4 31 reviews
"My dad has double-handed care four times a day, with meds needed at specific times. As if Avante didn't have enough additional challenges…"   Read all 31 reviews

Avante Care & Support provides quality domiciliary care to help people to remain living in their own homes in Kent and the South East of London. Avante Care & Support offer assistance with daily tasks enabling their clients to remain as independent… Read more about Avante Home Care and Support

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Avante Care and Support Reviews (67)

8.9
Avante Care and Support has a Group Review Score of 8.9 (8.906) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avante Care and Support must have a Review Score.

Overall Experience

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Date Published

67
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37
Review of

Avante Home Care and Support

from C B (Daughter of Client) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been looked after extremely well since receiving care and support from Avante. She is very fond and trusting of her regular carer, and looks forward to the daily visits. Since settling on a regular time, it has provided greater stability.
I am very grateful for the service provided
by those in the office and very much appreciate receiving the weekly care rota. They have also been extremely helpful and supportive when contacting the district nurses.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the regular times and care worker are providing greater stability.


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Review of

Avante Home Care and Support

from Sharon A (Niece of Client) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is looked after really well for last few years by all who care for her and would not be able to remain in her own home if not for the carers.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.


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Review of

Avante Home Care and Support

from D W (Client) assisted by family/friend published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My carers are excellent.

Reply from Samantha Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.


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Review of

Avante Home Care and Support

from E B (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving care for many years, 4 helps daily. Avantre have proved so caring and helpful. I strongly recommend them.

Reply from Samantha Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.


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Review of

Avante Home Care and Support

from R H (Client) assisted by family/friend published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are now in a routine after a rocky start.
All the carers are very food and give an excellent service.
This is a great improvement on the previous care companies we have had.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for your feedback. We are happy to have worked with you to solve the initial challenges. It's great to know you are satisfied with our service, and we are pleased our caregivers are doing their jobs well.


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Review of

Avante Home Care and Support

from S P (Client) assisted by family/friend published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

99% of the time I have experienced at least twice a day an excellent visit from the carer. Each one arrives in a very cheerful way. The care I receive is faultless. 1% of the time the care has been inadequate by not washing all parts of my body. I very much appreciate receiving the care rota every week.

Reply from Sam Powell, Manager at Avante Home Care and Support

We appreciate your feedback and are delighted to learn of your satisfaction with the service provided. Regarding the 1% of the time, a member of our team will contact you to discuss how we can ensure this reaches 100%.


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Review of

Avante Home Care and Support

from M C (Client) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service I get from Avante is very good. Sometimes carers are a bit late getting here but I don't think enough time is given for them to travel between visits. When they are here they do whatever is required. Some are more thorough than others but I am happy with their work. Very cheerful ladies
and always have time for a chat. I wish the fees were less!

Reply from Samantha Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and the carers are doing a great job.


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Review of

Avante Home Care and Support

from B R (Client) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been treated very well.

Reply from Sam Powell, Manager at Avante Home Care and Support

We appreciate your review. We are pleased that you had a positive experience. Please do not hesitate to share any additional feedback or suggestions with us. We are committed to assisting you in anyway possible.


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Review of

Avante Home Care and Support

from T R (Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In most cases I have found the carers to be very good or excellent - always friendly and polite.
However, I do feel that the pay they get is most inadequate for the work they do and the often unsocial hours they work. I would be happy to pay more for such a service.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for your review. We are pleased to hear you are happy with the service.


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Review of

Avante Home Care and Support

from C F (Daughter of Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Arrival times later than I would like, but a good service when there.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for taking the time to review our service. A team member will reach out to you to arrange a modification of your visit times to your preferred slot or to the closest alternative that we can provide.


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Review of

Avante Home Care and Support

from Sabrina B (Client) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent - no complaints, no problems. Best care provider.

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Review of

Avante Home Care and Support

from John B (Husband of Client) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and understanding. They are often ready to offer extra time if/when required. They are very friendly and empathetic. They are quite professional, putting the needs of the patient at the fore.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and the carers are doing a great job.


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Review of

Avante Home Care and Support

from G L (Wife of Client) published on 1 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with the carers themselves but scheduling leaves a lot to be desired. Booked for 4:30-5 pm and they arrive at anytime but. Recently it has been 3:15 pm. The morning call should be 10:30-11 pm and this week she arrived at 11:10. She said we were scheduled for 11:20.
When carers first came they
always cleaned the shower afterwards. This isn’t done anymore.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for your review. A member of our team will contact you shortly to discuss the issues you have raised, and we will work to address them as soon as possible.


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Review of

Avante Home Care and Support

from L A (Mother of Client) published on 24 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We discussed my son's care program and made relevant changes. We discussed the transition from social care to NHS continuing healthcare.

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Review of

Avante Home Care and Support

from Kay P (Client) assisted by family/friend published on 22 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My carers are very good. They have to put up with a lot from management in my opinion.

Reply from Samantha Powell, Manager at Avante Home Care and Support

Thank you for your review, we are glad to hear that you are satisfied with the care workers.


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Review of

Avante Home Care and Support

from E J (Granddaughter of Client) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Avante Home Care and Support so far has been excellent. The staff are so caring and kind and have all the time for my nan in the 4 weeks of the care she has received so far. My nan has been treated with great dignity and the company has helped us as a family restore our trust in a
care company.

Reply from Sam Powell, Manager at Avante Home Care and Support

Thank you for your review. We are glad to hear that you are happy with the service provided to your nan. Please let us know if there is anything else we can assist you with.


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Review of

Avante Home Care and Support

from Raymond H (Husband of Client) published on 12 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the carers are very good, although some are very slow putting up my costs (going over the time allotted). Also the time they come varies on who is working and what their round it. Therefore I have to see who is coming as to whether I start my wife's care or not to keep the costs down! As for
recommending, I would but point out my experience.

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Review of

Avante Home Care and Support

from B C (Client) assisted by family/friend published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people who come in the morning are very kind and help me. They are excellent. They make sure I am clean and well dressed and have my medicine. Then they help me organise my breakfast. I like them chatting to me.

Reply from Michelle Lyndon, Deputy Manager at Avante Home Care and Support

Thank you for your review. We are pleased to hear you are happy with the service.


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Review of

Avante Home Care and Support

from E C (Client) published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with my carer, she is always bright and cheerful when she comes to me and helps me a lot with doing things with me that I find hard to do. We have a good chat and a laugh which is what I need as much as assistance for washing and dressing. I've only just returned to Avante since the pandemic
because I need more help now.

Reply from Michelle Lyndon, Deputy Manager at Avante Home Care and Support

Thank you for your review. We are pleased to hear you are happy with the service.


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Review of

Avante Home Care and Support

from Deborah T (Daughter of Client) published on 6 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the summer, a member of the Avante care staff supported my mother, who uses a wheelchair, to attend my daughter’s wedding.
She kindly supported my mother in being ready for the wedding, she then drove her to the venue, a journey of over an hour. Once at the wedding, she looked after my mother’s
needs, from fetching her food and drinks throughout the day, to positioning her so that she could chat to other guests and assisting her with her personal care as required. Towards the end of the day, when my mother was tired, she then drove my mother home and assisted her with her evening care ready for bed.
I can not speak more highly of the calm, dignified and attentive way in which she supported my mother so that she was able to attend an important family celebration. Without this support, it would not have been possible for my mother to be part of our wonderful day.

Reply from Michelle Lyndon, Deputy Manager at Avante Home Care and Support

Thank you for your review. It was a pleasure to arrange this support for you, and was an honour to be a part of such a special day.


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Awards / Recognitions (1)

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Frequently Asked Questions about Avante Care and Support

How many Agencies does Avante Care and Support own?

Avante Care and Support own 2 Agencies.

Which Avante Care and Support Agencies have the highest review score?

Avante Home Care and Support & Avante Home Care and Support have the highest review score.
Avante Care and Support in Kent Avante Care and Support in London

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