How many Agencies does The Orders of St John Care Trust own?

The Orders of St John Care Trust own 8 Agencies.

Which The Orders of St John Care Trust Agencies have the highest review score?

OSJCT Florence Court , OSJCT Moorside Place & OSJCT Oxlip House have the highest review score.

The Orders of St John Care Trust | 8 Home Care Providers

Review of
OSJCT Centurion House
from Jean T (Client) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy here and get on well with everyone. It is a wonderful place.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you so much for leaving us such a lovely review, we really appreciate it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Florence Court
from Christine S (Client) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

I have lived here for over 6 years and could not have been happier. The flats are well designed and the care staff could not be faulted. I would recommend it to anyone.

Reply from Helen Dearing, On behalf of the team at OSJCT Florence Court

Thank you so much for leaving us such a lovely review. It's been great getting to know you over the last 6 years. Thank you for recommending Florence Court, we are very grateful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Moorside Place
from S F (Client) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

While undergoing rehab in the local hospital after bilateral amputation. I was informed about temporarily housing me in a social services-organised flat, surrounded perhaps with all the usual suspects. Happy to say it was in a very pleasant and peaceful location with amenities provided like laundry

room, cafe and gardens. All the staff were very helpful in assisting me in my situation, to the point I felt like a lord in full repose. If I were in a position to buy the flat, it would be an easy decision to make.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for your lovely review, we really appreciate it. The staff will be so grateful to read your comments about our care and services. Do come and see us, you're always welcome.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Orchard Meadows
from Trevor S (Brother of Client) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

Orchard Meadows was chosen for its location, midway between myself and my brother. It is a well-kept complex but we found that my sister was not independent enough to make the most of the facilities. her care package was just adequate but as her health deteriorated she needed more help with companionship.

She still spent too much time on her own and this has contributed to her health decline. We are now relieved that she is in residential care and still with OSJCT.

Reply from Helen Dearing, On behalf of the team at OSJCT Orchard Meadows

Thank you for your review and the update on your sister. We are glad to read that she is now in residential care with us and her companionship needs are met. If there is anything else we can do for your sister, please let us know and we will be happy to help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Moorside Place
from Lana M (Granddaughter of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience

My gramp has been living at Moorside Place for a few years now and after my Nan passing away I was really worried about the effects this would have on his mental health in the long term. Of course it has massively affected him, however the care and friendships from the staff at Moorside Place has most

definitely reduced this struggle for him, he has friends who he can rely on as friends and also as caregivers. The staff are strong communicators and really do treat their clients like family, the sense of community within the building itself is reassuring.

Reply from Helen Dearing, Regional Marketing Manager - Central at OSJCT Moorside Place

Thank you so much for your lovely review of Moorside. It's so nice to read how well your gramp has settled in and has made friends with both staff and fellow residents. Our staff will be so pleased to hear how highly you rate them through their care and friendliness. Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Moorside Place
from Jill H (Client) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience

My experience is very good. Carers all nice and helpful, also very much on time and excellent.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for leaving us a review, we are so pleased to read how happy you are with the care team. Do let us know if we can be of further assistance.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Florence Court
from Ann J (Client) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very very special and lovely. The garden is lovely, it is lovely and very quiet.

Reply from Helen Dearing, On behalf of the team at OSJCT Florence Court

Thank you for your lovely review. We are so pleased to hear how lovely you think our staff are also your home and garden. I must say the garden is particularly special, especially in the sun.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Isis Court
from Henry A (Client) assisted by family/friend published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

I have been a resident for 17 years and have been given an exemplary amount of care and support. Has been a pleasure to live here. Thank you.

Reply from Helen Dearing, On behalf of the team at OSJCT Isis Court

Thank you so much for leaving us a great review. Our staff will be thrilled to read how highly you rate the care and support provided by our team. The pleasure is all ours.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Mayott House
from D F (Client) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

Overall very good. As normal things could be better.

Reply from Helen Dearing, On behalf of the team at OSJCT Mayott House

Thank you for your review - we're pleased to hear you are happy at Mayott House. If you have any feedback for us to improve, we are all ears. Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Oxlip House
from Christine J (Niece of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience

My uncle has been living here for over 16 months now and as a gentleman in his 90s, he needs support to meet his care needs which have increased.
All the lovely staff have been so kind and compassionate to him. They are always so helpful and supportive.
Oxlip House is a lovely environment, very well

maintained, bright and has lots of facilities for the residents to enjoy.
It is also very secure so you know your loved ones are safe.
I would highly recommend this supported living accommodation.
A big thanks to the care manager and the general manager for their help and support in liaising with the family to keep them updated as required.

Reply from Helen Dearing, On behalf of the team at OSJCT Oxlip House

Thank you for writing such a fantastic review, it's greatly appreciated. The staff will be so pleased to hear how highly you rate the care and facilities your uncle receives. It is a pleasure having him at Oxlip House. Do come and say hello next time you come and visit. Many thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Florence Court
from A C (Daughter of Client) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

Kind and helpful.

Reply from Helen Dearing, On behalf of the team at OSJCT Florence Court

Thank you for reviewing Florence Court, we really appreciate it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Florence Court
from Reid G (Client) published on 4 April 2024

Submitted via Website • Report

Overall Experience

Great staff and a lovely facility. I teach here every other week and have done so for well over 6 months. I always feel welcomed by both the staff and management. I always enjoy the classes and interacting with the residents.

Reply from Helen Dearing, On behalf of the team at OSJCT Florence Court

Thank you for your review, we are so grateful for your support over scheme.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Mayott House
from S W (Client) published on 19 February 2024

Submitted via Website • Report

Overall Experience

Upon initial viewing of a flat, I would have happily moved in that day! Sadly after just after 6/7 months of living here I sadly felt Mayott House in my opinion ‘lost its sense of warmth' and appeal in feeling safe and secure: with certain residents trying to ‘take over’ certain seats in the restaurant/communal

lounge as well as disabled parking spaces for which there was only 2 for 40 flats and were on a ‘first come first served’ basis! Whilst I’m no angel by far I however felt with this as well as a ‘late’ night door bell ringer (other reasons did also contribute to my decision to leave I was sadly glad to see the exit door in Jan this year. However, I did meet some lovely people both staff and residents during my short time here of whom I will miss.

Reply from Helen Dearing, On behalf of the team at OSJCT Mayott House

We're sorry your expectations at Mayott House haven't been met. We will notify the Housing Association which manages the scheme about your comments. Many thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Centurion House
from E P (Client) published on 8 February 2024

Submitted via Website • Report

Overall Experience

As my wife and I are both mentally and physically able to take care of ourselves we don't use the care offered at Centurion House but we have always found staff to be helpful and polite.
We do however have an issue with the charge for 'Core Care'. This was explained to be a charge for the Emergency

Pull cords/pendants. The charge for October was 5 x £62.79 a total of £313.95 and this seems excessive for a service we are not likely to need as of now and have never made use of yet.
Similar services are on offer in the market for less than £50.00.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you for your review, we appreciate it. I have submitted your feedback to the care office and a member of our team will be in touch shortly. Many thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Mayott House
from S A (Sister of Client) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience

My brother has found it difficult getting used to new staff. He is very happy living here. He feels safe here. Sometimes it is too hot in the flat. He likes living on the corner of the building and he likes staying indoors in his flat. If he leaves his flat, it is only if he is with his support worker,

daughter or sister. He loves his flat. He appreciates seeing the staff and all that they do for him.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Many thanks for providing such lovely feedback. We will share this with the care team!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Florence Court
from E S (Client) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience

I feel at home and am very happy here - I moved in about 6 weeks ago.

Reply from Helen Dearing, On behalf of the team at OSJCT Florence Court

Many thanks for your review. Congratulations on moving into your new home, we hope you are very happy at Florence Court. If there is anything you need, please let us know and we will be happy to help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Mayott House
from C B (Client) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience

I've been living here for years and I really like living here. Staff are very friendly and supportive. I feel safe living here and don't feel afraid to ask for help. Staff help with everything that I need.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Many thanks for taking the time to leave such great feedback. I will share it with the team!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Mayott House
from V O (Daughter of Client) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience

My mother is well cared for and encouraged to maintain her independence. Staff will support if they see she requires help or if she asks. She has an excellent, warm relationship with most staff. They appear to enjoy the 'banter'. She likes her personal surroundings to be tidy and she welcomes time spent

on her food and her visits to chat.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Thank you for taking the time to leave us such lovely feedback, we will share it with the team!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Moorside Place
from D W (Client) published on 23 January 2024

Submitted via Postal Card • Report

Overall Experience

I find all the carers are pleasant and willing and helpful and they get to know your little habits or what you need help with. They just get on with it.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Many thanks for your review, we're thrilled to read how pleasant you find our carers and that they get to know their customers. Do let us know if there is anything else we can do for you. Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
OSJCT Moorside Place
from A O (Daughter of Client) published on 18 January 2024

Submitted via Website • Report

Overall Experience

The warm welcoming staff are always very kind and helpful. Their company and attendance are compassionate and caring. The accommodation is spacious, comfortable and clean. There is a real community within the complex that is welcoming to all. The cafe serves delicious food and the hairdresser on site

is friendly and does a great job. Overall, very pleased and happy that my mother lives in such a great environment.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for your lovely review, we really appreciate it. We're so pleased to hear how happy your mum is at Moorside. We pride our team on delivering kind and compassionate care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations (8)

The Orders of St John Care Trust Reviews (41)

OSJCT Centurion House

OSJCT Florence Court

OSJCT Moorside Place

OSJCT Orchard Meadows

OSJCT Moorside Place

OSJCT Moorside Place

OSJCT Florence Court

OSJCT Isis Court

OSJCT Mayott House

OSJCT Oxlip House

OSJCT Florence Court

OSJCT Florence Court

OSJCT Mayott House

OSJCT Centurion House

OSJCT Mayott House

OSJCT Florence Court

OSJCT Mayott House

OSJCT Mayott House

OSJCT Moorside Place

OSJCT Moorside Place

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Frequently Asked Questions about The Orders of St John Care Trust

How many Agencies does The Orders of St John Care Trust own?

Which The Orders of St John Care Trust Agencies have the highest review score?

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers