Home Care Provider Owned by Alina Homecare in Bath & North East Somerset

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Alina Homecare in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for Alina Homecare are showing below.

View the details of all 44 locations (with 1036 reviews) owned by Alina Homecare

Alina Homecare Locations in Bath & North East Somerset (1)

 

1 Home Care Provider owned by Alina Homecare in Bath & North East Somerset

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Alina Homecare Bath

Office 1, Bellotts House, Bellotts Road, Twerton, Bath BA2 3RT 

9.8 9 reviews
"The manager is very good at his job, he is dedicated and warm and friendly and has experience from the ground up so is really efficient and…"   Read all 9 reviews

Alina Homecare Bath provides professional home care services in the comfort of people's own homes, helping them to stay independent for longer. Areas covered by the branch team are: Bath, Corston, Englishcombe, Kelston, Keynsham, Midsomer Norton,… Read more about Alina Homecare Bath

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Alina Homecare Reviews in Bath & North East Somerset (9)

9.5
Alina Homecare has a Group Review Score of 9.5 (9.529) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.

Overall Experience

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Review of

Alina Homecare Bath

from Nicki S (Daughter of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is very good at his job, he is dedicated and warm and friendly and has experience from the ground up so is really efficient and when he says something is going to be done, it is, unlike another care company I was using. Everything got sorted really quickly so my dad could receive care almost
straight away which was a relief for me. The staff were experienced and very professional and we were never let down which was what had happened with another company plus Alina seemed to be able to keep their staff so that says something too and I will recommend them to my friends.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for such a lovely review. It really was a pleasure to support Dad for the duration to keep him at home for as long as possible. Your kind words really mean so much to me and the team.


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Review of

Alina Homecare Bath

from M S (Niece of Client) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina carers have been visiting my aunt daily for a year now, and we are extremely happy with the service. She has mild dementia and is still living mostly independently. Knowing that someone from Alina is there every day, making her breakfast and ensuring she takes her meds is very reassuring. My aunt
has been much less anxious since her "lovely ladies" have been coming. I have been particularly impressed by how much the Alina team really care - they often go above and beyond to ensure my aunt is happy and ready for the day. They always have a chat and a laugh, and little extras are no problem. Love the app too as it means I can always check in. Thanks Alina!

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your fantastic review. It is such a pleasure to support your aunty to remain independent at home. Thank you also for your feedback regarding the app, it's a great tool for families, especially for those living further away to keep up to date on their loved ones' wellbeing. I will feedback to the team your lovely review.


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Review of

Alina Homecare Bath

from Winifred H (Client) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm pleased with the service I get from my companions from Alina. It has changed my life. I am now back to my old self and every person notices it. Thank you, Alina!
I would recommend Alina to anyone living on their own.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

What a lovely review! To hear you feel we have changed your life is wonderful. So great to see how our carers have made such a positive impact on your life. I will share this with all the team.


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Review of

Alina Homecare Bath

from Michael H (Son of Client) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that Alina Homecare Bath have been utterly amazing and have really changed my mum's life for the better. She is a new person since Alina started caring for her. My mum has recently been diagnosed with Dementia and Alzheimer's and my sister and I were getting concerned about her well-being.
She was very anxious in the mornings and then lonely during the day even though she has quite an active social life. But it was the mornings, especially first thing that we were worried about. My sister works full time and I live some distance away so we struggled to be there when mum needed us most; also struggled getting her to increase the number of appointments. So Alina has started coming in each day and they are absolutely amazing! All the people we've met are a credit not only to Alina but also to the wider care profession. They make sure she is safe and happy and her mood is completely different to a few weeks ago. Would thoroughly recommend it without hesitation.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your fantastic review. It's been so lovely to see the change in your mum since being with Alina Homecare and getting out and about in the community doing the things she loves. I know you find our App really helpful too, so you always know how your Mum is and what's happening from the live reports. The Team will be so pleased to read this review - thank you once again for your very kind comments.


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Review of

Alina Homecare Bath

from Chris P (Daughter of Client) published on 28 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are punctual and carry out their agreed tasks whilst also ensuring they chat and have a coffee with Mum whilst dinner is cooking, she calls them her 'dinner ladies'! They are all very friendly and always leave the kitchen tidy and also offer to do extra tasks if time permits. It is good to know
that someone was visiting her on the days I was not there. The manager is excellent and communication easy, the app is great. I am notified in advance of the rota which is great as I can let Mum know who to expect.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for the wonderful review. It has been a real pleasure supporting mum and its so nice to hear it gave you peace of mind with us visiting mum. I will pass on your lovely words to the 'dinner ladies'.


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Review of

Alina Homecare Bath

from David H (Father of Client) published on 13 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been receiving personal care from Alina since October 2023. Her needs are quite complicated as she is in a wheelchair and unable to use her hands to do anything for herself. Alina carers have been very professional, treating her with dignity and kindness. They are very reliable and arrive
promptly. I would recommend their services to anyone who needs them.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your lovely review. I am happy to hear that you feel your daughter is being so well cared for and you feel our carers are so professional. I will share your positive feedback with the team.


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Review of

Alina Homecare Bath

from Susan B (Daughter of Client) published on 26 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy with the service Alina provides as she has been very reluctant to accept help in the past. The staff are very friendly and efficient and it gives my sister and I peace of mind that someone is visiting her on a daily basis. Communication is excellent and keeps us updated via phone,
email and on the app. The manager is particularly helpful and very friendly and I would definitely recommend the services of Alina to anyone seeking help for themselves or a loved one.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you for your kind words. It's really lovely to hear that this gives yourself and your family peace of mind when the carers are visiting Mum each day. I will share your lovely review with the team.


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Review of

Alina Homecare Bath

from Linda B (Daughter of Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina have been visiting Mum daily since October 2023. We are very happy with the care and support provided by the staff and management. Mum looks forward to their visits every day and also happy with the care provided. Communication from the office is very good and we are kept updated with any changes
with the rota and the care package. Would recommend Alina Homecare.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for the lovely review. I am really pleased to hear that mum is enjoying the support provided and has such a great rapport with the carers. I will share your positive feedback with the team.


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Review of

Alina Homecare Bath

from V D (Son of Client) published on 6 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care provided to be of the best service, my father has gone from “I don’t need any help” to enjoying both the support and visit. As I am not living close by, the app is brilliant as I can check on how the visit has gone. Though the communication with the manager and his team has been
brilliant, I am called whenever they have a question concerning Dad, this is especially welcome as due to his condition he can easily get confused.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you for this lovely review, we are so delighted your father enjoys our support and visits. It is great you find the app so useful. We are also pleased you feel that the manager and team communication is so strong. I will share your kind words with the team.


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Awards / Recognitions (2)

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