Alina Homecare in Essex | 4 Home Care Providers

Review of
Alina Homecare Epping & Loughton
from S T (Husband of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience

The carers are always punctual for their arrival time.
They are most friendly to talk to and very caring in al ways to my wife's needs.
Never hesitate to ask if anything else needs doing.
Fully recommend them

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & Loughton

Thank you so much for your feed back. All the team love seeing you both. I will pass your feed back to them all

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Review of
Alina Homecare Epping & Loughton
from L C (Daughter of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience

Mum has been receiving twice daily visits from Alina care staff. The care provided has been excellent and there has been helpful and timely communication of any concerns or issues found. The manager has also been very accommodating with regards to mum's ever changing needs and has reorganised visits

and tasks whenever necessary. I am very grateful for the high standard of care provided and would definitely recommend to others.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & Loughton

Thank you for your lovely feed back. I know they ladies enjoy visiting mum.

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Review of
Alina Homecare Maldon & Chelmsford
from A B (Client) assisted by family/friend published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

On the whole very good.

Reply from Danielle ODonnell, Regional Manager at Alina Homecare Maldon & Chelmsford

Thank you for your very kind review. We'll make sure to share with all our staff.

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Review of
Alina Homecare Maldon & Chelmsford
from Pauline P (Friend of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Very Happy with the care my friend gets from all of the team. They really try to engage my friend, encouraging him to be the independent self he was a few months ago. Everyone is cheerful, happy and helpful. We would definitely recommend Alina to friends, family and neighbours. Thank you

Reply from Danielle ODonnell, Operations Manager at Alina Homecare Maldon & Chelmsford

Thank you for such lovely feedback, I will pass this on to the team. It has been a pleasure to look after your friend and support him where needed.

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Review of
Alina Homecare Maldon & Chelmsford
from S H (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

We are very pleased with Alina home care in Maldon. We now have a regular team to look after my father, they are all very professional and certainly make all of our life's much easier, not sure how we would manage without them. We have had a few minor problems, but they have been ironed out very quickly.

Would definitely recommend Alina and already have.

Reply from Danielle ODonnell, Operations Manager at Alina Homecare Maldon & Chelmsford

Thank you for your lovely review. We are so pleased you are now finding the care works so well for you. We will share your review with our carers and pass on your kind words.

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Review of
Alina Homecare Brentwood
from Derek C (Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

I have to say that I was very apprehensive to start, as the shower was personal, but my carer was very discreet and empathetic, I would recommend her and have to praise her work. She is very helpful as well I have trouble putting my socks on but she puts them on me every time now. Just a small thing

to some people but a real help. Many thanks.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you for your lovely review and kind words. We are so pleased you are now finding our care works so well for you. We will share your review with our carers.

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Review of
Alina Homecare Colchester
from Sallyann W (Daughter of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

It would not have been possible for my dad to have spent his final 8 months in the comfort of his own home without the exceptional care from all the carers from Alina Homecare who looked after him with unwavering dignity, kindness and patience. They also supported my mum with gentle compassion during

a very difficult time. The manager and staff in the office were always there for us and were happy to answer any questions we had. If things got tough they would reassure and support us.

Reply from Michelle Gray, Branch Manager at Alina Homecare Colchester

Thank you for your kind words, it really was such a pleasure to care for your dad and support you all through some difficult times, we have some happy memories of spending time with Mum and Dad.

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Review of
Alina Homecare Colchester
from Clara D (Daughter of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My 87-year-old mother fell and broke her shoulder just over a month ago. She lives alone and is very used to her independence, but suddenly she was unable to cope physically and mentally went downhill. I knew that since I work and also look after grandchildren I could not devote as much time and energy

to her care as she needed, so researched local care providers.
I chose Alina because of the excellent reviews and am so glad I made the right choice - right from the initial assessment to the individual carers and the reassurance of being able to access the app and know that there would always be someone at the end of the phone if needed. Mum is now almost able to look after herself, but she has insisted on keeping on with the visits because she likes chatting with the carers so much and appreciates the reassurance they provide! I have been struck by their professionalism, sympathetic and understanding attitude and their kindness. Thank you: what a wonderful team!

Reply from Michelle Gray, Branch Manager at Alina Homecare Colchester

Thank you so much for this lovely review, I am pleased we have been able to aid her recovery and are happy we can continue to support her.

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Review of
Alina Homecare Epping & Loughton
from I G (Client) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

I have received first-class care and attention continuously. Always on time, friendly carers. Could not wish for more.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & Loughton

Thank you so much for your lovely feed back. I will pass this on to the team.

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Review of
Alina Homecare Epping & Loughton
from Robert E (Son of Client) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

We are very pleased with the care given to our 96-year-old father. Dad has received exceptional care, both physically and mentally. All the carers are very personable and friendly and Dad always feels stimulated and uplifted during and after their visits. Also, all staff and managers at Alina are very

helpful giving advice and support on other forms of support, appropriate equipment etc.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & Loughton

Thank you for the lovely feedback, we all enjoy coming in and visiting Dad. It's always such a pleasure to come and see Dad and yourself. I will pass your lovely feedback to everyone in the team.

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Review of
Alina Homecare Brentwood
from Emma D (Client) published on 17 October 2024

Submitted via Website • Report

Overall Experience

I have received an amazing service from my carer who has been patient, caring, supportive and reassuring. She has assisted me in regard to community visits which can become extremely overwhelming and distressing.
The overall team have gone over and beyond with completing training in regard to my illness

to ensure that they offer the best support.
They remained in touch whilst I was recently admitted to hospital for 10 days. It is a shame that the 2 week notice period still applies to emergency hospital admissions because I could only inform in the day before and give notice for the following week but was still charged.
There does need to be more advice and support around hospital visits and changing/cancelling dates with notice as I haven't found this to be the easiest and this includes the Christmas period as I have a young family.
Nonetheless, I truly am thrilled with the service I am being provided and cannot praise my personal carer enough.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you so much for taking the time to leave this review. We are pleased you are happy with the high standard of care and training provided and also that you feel that the team have been in close contact with you. We always try to be as flexible as possible regarding changes to visits to accommodate people's needs, alongside the need to maintain continuity of your care team. We will continue to work closely with you regarding this. I will pass this on to the team and once again, thank you for the lovely review.

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Review of
Alina Homecare Brentwood
from Wendy H (Power of Attorney of Client) published on 2 October 2024

Submitted via Website • Report

Overall Experience

The service user, is my cousin and I have POA.
She finds the Carers most helpful, good company, happy to take her out any time, and happy to listen to her telling stories about her past. She trusts them and relies on their daily companionship. They are able to cope with problems in the house (such

as lost keys, over-stocked fridge, unwanted phone calls etc) and are understanding and sympathetic to her mental health difficulties.
I would definitely recommend Alina Care Agency.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you for your lovely review. We're so pleased you are happy with the quality of the care we provide for your cousin. I will inform the carers of the lovely feedback you have given. It is lovely to have the pleasure of looking after your Cousin.

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Review of
Alina Homecare Brentwood
from Sara G (Daughter-in-law of Client) published on 1 October 2024

Submitted via Website • Report

Overall Experience

We have been receiving 24-hour care for our parents, both of whom have various stages of Alzheimer's disease. The care has overall been to a high standard with the odd hiccup every now and then with different personalities. Any concerns have been dealt with quickly and efficiently and resolved with

care and respect.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you so much for taking the time to leave this review. We are pleased you are happy with the high standard of care provided and also that you feel that any questions and concerns have been promptly dealt with, as you say, with care and respect. Once again, thank you.

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Review of
Alina Homecare Brentwood
from Andy L (Son of Client) published on 5 July 2024

Submitted via Website • Report

Overall Experience

The manager and the team have been fantastic in providing care for my mum and dad. Even at short notice, they have been able to pull out all the stops to provide care. This staff are all friendly and have treated my parents with dignity and respect. Can not fault them.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you for your lovely review. We're so pleased you are happy with the quality of the care we provide for your Parents and that we are able to put the care needed in place. I will inform the carers of the lovely feedback you have given. Thank you.

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Review of
Alina Homecare Brentwood
from Jacqueline H (Friend of Client) published on 1 July 2024

Submitted via Website • Report

Overall Experience

I have found Alina Home Care so professional, caring and polite. I have had dealings with a number of care companies as I was a ward sister, district nurse and practice nurse but Alina Home Care is far superior in all aspects. I would have no hesitation in recommending them to anyone that needs care.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you for your lovely review. We're so pleased you are happy with the quality of the care we provide for your friend. I will inform the carers of the lovely feedback you have given. Thank you

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Review of
Alina Homecare Epping & Loughton
from Cheryll G (Daughter of Client) published on 26 June 2024

Submitted via Website • Report

Overall Experience

The service our mother has received from Alina has been excellent. Despite us changing the care package on several occasions, and sometimes at short notice, nothing has been too much trouble, and we thank the manager for this.
Mother is not the easiest of people, and her carers have treated her with

the utmost care and compassion at all times, for which we are grateful.
We have worked our way through a number of care providers who, for one reason or another, have fallen by the wayside and can honestly say that Alina has proven to be a Godsend.
We would highly recommend them.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & Loughton

Thank you so much for your amazing feedback. We all built up a good rapport with your Mum. I will pass your feedback to all of the team.

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Review of
Alina Homecare Maldon & Chelmsford
from A C (Son of Client) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

Nothing much to say but excellent service, excellent care, excellent staff who really care and are very good at their job! I'm very grateful for how they look after and care for my father.

Reply from Danielle O'Donnell, Operations Manager at Alina Homecare Maldon & Chelmsford

Thank you for such lovely feedback, I will pass this on to the team. It is a pleasure to provide support for your father.

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Review of
Alina Homecare Maldon & Chelmsford
from P B (Client) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience

I have much appreciated the way that I have been looked after by the carers. I have found them all to be kind, considerate, efficient, cheerful (even first thing in the morning or after a long and demanding day), genuinely friendly and never patronising.
Each one of them has got a different but very

engaging sense of humour, which I appreciate very much. I feel I am very lucky to have found Alina and have already recommended the company to a friend for her mother.

Reply from Paula Bolden, Registered Manager at Alina Homecare Maldon & Chelmsford

Thank you for such lovely feedback. The whole team really enjoy coming to visit you and the rapport they have built up with you. Thank you so much for the recommendation.

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Review of
Alina Homecare Colchester
from H G (Daughter of Client) published on 15 May 2024

Submitted via Website • Report

Overall Experience

Alina Homecare offer an excellent service. The carers are all very caring and professional. Always on time too. If visit times are inconvenient they can always be changed.
The team are always there for me as well as Dad. They look after us both. Always there as a shoulder to cry on, or a sounding

board, or very good advice.
Don’t know where we would be without them.
Highly recommend. Worth every penny.

Reply from Michelle Gray, Branch Manager at Alina Homecare Colchester

Thank you so much for your kind words we are delighted to be able to support your dad and work alongside such a caring family.

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Review of
Alina Homecare Brentwood
from Robert S (Son of Client) published on 13 May 2024

Submitted via Website • Report

Overall Experience

I have found Alina Homecare very easy to deal with and they are very prompt to reply to queries. Also, they have proved reliable and try to be flexible wherever possible working around my mother's various medical and other appointments if they can. The carers have always been friendly and patient.

Reply from Joy Bradley, Branch Manager at Alina Homecare Brentwood

Thank you for your lovely review. We're so pleased you are happy with the quality of the care we are providing for your mum, I will pass on the lovely feedback to our carers.

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Home Care Providers Owned by Alina Homecare in Essex

Alina Homecare Locations in Essex (4)

Alina Homecare Reviews in Essex (54)

Alina Homecare Epping & Loughton

Alina Homecare Epping & Loughton

Alina Homecare Maldon & Chelmsford

Alina Homecare Maldon & Chelmsford

Alina Homecare Maldon & Chelmsford

Alina Homecare Brentwood

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Epping & Loughton

Alina Homecare Epping & Loughton

Alina Homecare Brentwood

Alina Homecare Brentwood

Alina Homecare Brentwood

Alina Homecare Brentwood

Alina Homecare Brentwood

Alina Homecare Epping & Loughton

Alina Homecare Maldon & Chelmsford

Alina Homecare Maldon & Chelmsford

Alina Homecare Colchester

Alina Homecare Brentwood

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