Home Care Providers Owned by Alina Homecare in Worcestershire

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Alina Homecare in Worcestershire

Only the locations & reviews in Worcestershire for Alina Homecare are showing below.

View the details of all 44 locations (with 1036 reviews) owned by Alina Homecare

Alina Homecare Locations in Worcestershire (2)

 

2 Home Care Providers owned by Alina Homecare in Worcestershire

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Alina Homecare Bromsgrove

Harris Business Park, Hanbury Road, Stoke Prior, Bromsgrove B60 4FG 

9.8 83 reviews
"My Mum needed some support from September 2024 until she went into a care home in November 2024. I called Alina Homecare in Bromsgrove as…"   Read all 83 reviews

Alina Homecare Bromsgrove is a provider of high-quality home care services to those who live in Bromsgrove and the surrounding towns who wish to remain living independently at home for as long as possible. The branch has been operating for many years… Read more about Alina Homecare Bromsgrove

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Alina Homecare Malvern & Worcester

Open Space, Enigma House, Chequers Close, Malvern WR14 1GP 

Alina Homecare Malvern & Worcester provides high quality Home Care & Live-in Care services to people who wish to remain living independently in the comfort of home for as long as possible Home Care services include Home Care and Live-in Care, as well… Read more about Alina Homecare Malvern & Worcester

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Alina Homecare Reviews in Worcestershire (83)

9.5
Alina Homecare has a Group Review Score of 9.5 (9.529) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.

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Review of

Alina Homecare Bromsgrove

from S H (Daughter of Client) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum needed some support from September 2024 until she went into a care home in November 2024. I called Alina Homecare in Bromsgrove as they were local and I had seen some very good reviews. From the start of the process of setting up the care package, the lady was exceptional. Mum was very resistant
to having any support in the first instance but she was very patient and kind, explaining everything clearly and answering questions. The aim was to enable Mum to stay in her home as long as possible. Unfortunately, it wasn't long before we did need to move her. During the couple of months Alina was supporting, we had to change the care plan quickly with no notice and they did this with efficiency and understanding. All the care staff were lovely and Mum enjoyed having them visit after only a couple of days. I would not hesitate to recommend Alina Homecare Bromsgrove to anyone whose elderly relative needs home support.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your review. It was our pleasure to help and support your mum to stay at home for as long as possible. We hope she has settled well in her new setting.


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Review of

Alina Homecare Bromsgrove

from S B (Daughter of Client) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise this company enough. The carers are fantastic always going above and beyond what's required. They look after my dad and visit him twice a day and help with his care but more than that, they chat with him like a friend and not a client. Would highly recommend to anyone looking for home help.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time to leave us your review. We feel very honoured by your words, they mean a lot to us.


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Review of

Alina Homecare Bromsgrove

from C S (Daughter of Client) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum had been discharged from the hospital she needed help at home, we made an appointment with Alina who came out to visit Mum in her home almost immediately. She often gets the same carer enabling her to build up a relationship and recognition. We have needed to change visits on a few occasions
and Alina has always been supportive of this. I would recommend it to others.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and trouble to leave us a review, we very much appreciate it.


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Review of

Alina Homecare Bromsgrove

from C F (Daughter of Client) published on 21 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Alina Homecare was very responsive and put together a care package for us at short notice. Their representatives were caring, kind, and professional. We were happy with the care they provided for our parents.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and trouble to leave us a review, we appreciate it.


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Review of

Alina Homecare Bromsgrove

from Jill Y (Daughter of Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been with Alina for the past 4 years their care and support for Mum is absolutely brilliant. Fantastic staff, from the carers to the administration team, no issue is too big to assist you with.
They have staff available to advise you and help with any queries that may occur even after hours.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and effort to leave your review. It has been and continues to be our pleasure to provide a package of care to your mum.


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Review of

Alina Homecare Bromsgrove

from J N (Daughter of Client) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Alina staff visit my mum 3 times a day for basic care needs, giving medication and providing food. Mum has dementia, but enjoys company and loves the carers having a chat with her. The carers provide a good service, and are kind and respectful.
Being able to see reports on the app and having a
copy of the rota are really helpful.
Thank you all.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and effort to leave a review for us. We're pleased you're happy with the care we provide to your mum.


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Review of

Alina Homecare Bromsgrove

from Ken P (Son of Client) published on 24 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina Homecare looked after my mother after she was discharged from hospital after a fall. Mother broke her femur and needed care help at home as she did not regain the mobility she previously had. Alina helped with getting her up, personal care, meal preparation during the day and putting her to bed
in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and trouble to leave us a review and for your kind words. It was our pleasure to provide care to your mum and it meant a lot to us that we could be with her at the end.


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Review of

Alina Homecare Bromsgrove

from Andy C (Son of Client) published on 11 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend Alina without hesitation; They have looked after my disabled, housebound mother for several years now. The carers do everything from making her meals and attending to her hygiene needs to supervising her taking her medication.
Carers are friendly, and always have time for a chat. They
ensure she is comfortable and safe before leaving the house. The communication from the carers and management is excellent, letting me know if they have any issues or concerns.
I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your review. Your words are very kind and are very much appreciated by us all. We are very proud of our carers and we will pass on your compliments to them.


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Review of

Alina Homecare Bromsgrove

from Jane L (Sister of Client) published on 17 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother looks forward to the carers coming each morning. They are always very pleasant, and they know what they have to do and get on with it. They have a laugh and joke with him, and it makes his day.
As a family, we would recommend Alina to anyone.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time to complete a review for us. It also pleases us that the carer visits make your brother's day. He is a pleasure to care for.


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Review of

Alina Homecare Bromsgrove

from R E (Client) published on 16 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used this service for 2 years.
A carer has provided excellent service every day, including Christmas Day and other bank holidays.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

It has been our pleasure to provide care for the past 2 years. We are happy that you are pleased with the service we provide.


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Review of

Alina Homecare Bromsgrove

from S I (Wife of Client) published on 31 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The assessment team carried this out promptly and efficiently. The carers were all lovely. They treated my husband with respect and gave every assistance possible. Would highly recommend the care staff to anyone.
Assessment team very good also, but found the finance team (HQ) not so amenable, especially
for those who do not use technology.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time to leave us your review. We are pleased you were happy with our initial assessment and with the care and support that was then provided to your husband. We work closely on an ongoing basis with our finance team to ensure our support is also of high quality and accessible to all as we know this is important. Thank you once again for your lovely review.


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Review of

Alina Homecare Bromsgrove

from K H (Daughter of Client) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is extremely happy with the care he is receiving. And very happy with the carers who make him laugh! Lovely to see him exchange with the carers. Feel Dad is in safe hands who look out for Dad. After having such a bad experience before Alina Homecare. Dad is a self-funder but not a man with plenty.
Unfortunately not able to discuss money with Dad so that is my only worry with the care!

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your kind review. The carers also enjoy engaging with your dad on a daily basis and they look forward to visiting him. It pleases us to know that you feel your dad is in safe hands with us after your previous bad experience with care.


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Review of

Alina Homecare Bromsgrove

from D E (Husband of Client) published on 19 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall during the earlier part of last year, my wife suffered severe depression caused by a lengthy stay in hospital. Having received some initial care we sort further help and were referred to Alina Homecare and found them to be most professional in the initial contact with us. Since agreeing
to accept what was agreed have been more than pleased with their service of care. We have found the office staff very pleasant and resolved any query to our satisfaction. The carers themselves give a service of care second to none. They are always very cheerful polite and on time. My wife and I are very pleased with the care that has been given and would not hesitate to recommend Alina Homecare to friends or family in the future. Another service liked is the rota sent weekly advising of names of carers and time due the following week.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you so much for such a wonderful review. Thank you for taking the time to leave this for us. We are very happy that you are pleased with the service we provide for your wife.


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Review of

Alina Homecare Bromsgrove

from Paul A (Husband of Client) published on 18 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina Homecare Bromsgrove have provided care support for my wife for about seven months. The service we have received has been exemplary and cannot be faulted. Should we require help in the future I would have no hesitation in asking Alina to provide it.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time to leave us a lovely review. If you need more help in the future please don't hesitate to contact us. Many thanks.


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Review of

Alina Homecare Bromsgrove

from V K (Husband of Client) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has suffered with a health problem for a number of years, eventually requiring me to become her carer. After a fall earlier in the year and hospitalisation, additional assistance was required. Alina Homecare have provided that in a professional, friendly and positive manner. The daily visits
make the day easier for us and all tasks are completed to a high standard.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your review. We're pleased we've been able to make your days easier and that you're happy with our service.


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Review of

Alina Homecare Bromsgrove

from D G (Husband of Client) published on 25 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina Homecare Bromsgrove have provided care support for us for nine months and based on their overall quality and reliability we have now increased their weekly hours of service provision to better serve our changing needs. Punctuality, reliability and continuity within the core carer team allocated
to us have been key elements for the provision of quality care and Alina Bromsgrove have worked well to deliver on all aspects despite the increased demands and challenges faced by care service providers. Alina's local Manager and her team have always proved most helpful and professional in their dealings with us, responding positively to any enquiry or issue raised for clarification or attention. We would not hesitate to recommend Bromsgrove Alina Homecare. Thanks to all of the Alina Bromsgrove Team.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your positive feedback. It is our pleasure to help with the required increase to the care package and we're pleased that you're happy with the overall service we provide.


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Review of

Alina Homecare Bromsgrove

from Adrian S (Son of Client) published on 23 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina care is a brilliant organisation. The care team are polite, helpful and they can't do enough for my mother. They always keep me informed. Also, help with doctors' appointments. We are so pleased with Alina care, I would recommend them to anyone with loved ones who need that little extra day-to-day
help. Thank you all at Alina care.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time to leave us your review. We are pleased that you are happy with our service and the level of care we provide for your mother.


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Review of

Alina Homecare Bromsgrove

from Phil T (Son of Client) published on 2 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Alina Homecare have been very attentive to my mother's care and needs they go above and beyond the call of duty, giving a very personal caring standard of care. It is so much more than a job to them. The staff genuinely care and it shows, even when they don't have time as they are needed
in one place and another they always take that extra bit of time and consideration. Thank you very much to you all, nothing is ever too much to ask.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for taking the time and trouble to leave us such a lovely review. We are pleased that you are happy with the level of care we provide for your mum.


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Review of

Alina Homecare Bromsgrove

from R B (Daughter of Client) published on 3 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's carers are kind and compassionate and have taken the time to get to know him and to make him feel comfortable. We are very happy with the care provided so far and would recommend Alina Homecare.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you for your positive feedback. We are pleased you are happy with the package of care we provide for your dad.


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Review of

Alina Homecare Bromsgrove

from Z Y (Client) published on 1 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the care I receive from the carers. They are all so very helpful and obliging. I very much enjoy their company.

Reply from Janice Williams, Registered Manager at Alina Homecare Bromsgrove

Thank you. We're pleased you are happy with the care we provide, and we very much enjoy your company too.


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Awards / Recognitions (2)

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