Home Care Providers Owned by Primecare Support Ltd

  • Home Care Providers Owned by Primecare Support Ltd

Primecare Support Ltd Locations (2)

 

2 Home Care Providers owned by Primecare Support Ltd

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Prime Care Support Ltd (Buckinghamshire)

Unit 1-2 The Maltings, Manor Road, Rowsham, Aylesbury HP22 4QP 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Prime Care Support Ltd - Dunstable

Iverforth House, 21-23 Princes Street, Dunstable LU6 3AS 

1.5 2 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Primecare Support Ltd Reviews (2)

Reviews Posted for members of Primecare Support Ltd

Overall Experience

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Review of

Prime Care Support Ltd - Dunstable

from H S (Daughter of Client) published on 10 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Careless and sloppy even though I complained to the office several times. When I was away my neighbours, who have the key, had to switch lights off and regulate the heating that was turned up to 30 degrees after the last carers left. Food was usually left out instead of being put in the fridge. They
used to open new cartons of milk or juice before the old ones were finished. Very chaotic. Unfortunately, due to my loved one's hospital admissions, we now have another agency that does exactly the same. We have experienced many agencies and there has only been one good one so far. I have included this extra general info to highlight the problems of the care system in this country.

Reply from Jason Drury, Manager at Prime Care Support Ltd - Dunstable

There were some issues that were raised by the service users's and family members, each concern that was raised received a full investigation and response that service user and family were happy with.
The service user asked to return to Primecare after a lengthy Hospital Admission.
A lot of support was put in for service user to change over to a new pharmacy as service user could not cope with ordering meds (this is something that we do not normally do as standard when a service user is able to do for themselves)
Compliments were received and sent out to carers as service user was really happy with them and family commented that ‘All carers are wonderful they are like models’.
We agree however that there are "problems of the care system in this country" which can be attributed to a general lack of funding.


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Review of

Prime Care Support Ltd - Dunstable

from Gill L (Daughter of Client) published on 14 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

After many emails/conversations, the service has not improved. Of late, the people caring for my dad do not ‘care’ and have become so familiar that they think it is okay to get angry in front of my parents, making them feel extremely vulnerable. Absolutely disgusted to say the least.

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Awards / Recognitions (0)

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Frequently Asked Questions about Primecare Support Ltd

How many Agencies does Primecare Support Ltd own?

Primecare Support Ltd own 2 Agencies.

Which Primecare Support Ltd Agencies have the highest review score?

Prime Care Support Ltd - Dunstable & Prime Care Support Ltd (Buckinghamshire) has the highest review score.
Primecare Support Ltd in Bedfordshire Primecare Support Ltd in Buckinghamshire

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