Home Care Providers Owned by Bridgewater Home Care in Cheshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bridgewater Home Care in Cheshire

Only the locations & reviews in Cheshire for Bridgewater Home Care are showing below.

View the details of all 7 locations (with 128 reviews) owned by Bridgewater Home Care

Bridgewater Home Care Locations in Cheshire (2)

 

2 Home Care Providers owned by Bridgewater Home Care in Cheshire

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Bridgewater Home Care (Halton & Frodsham)

Suite 4, Vale House, Aston Lane North, Runcorn WA7 3PZ 

10 22 reviews
"We have been using Bridgewater Care for about a month. The initial meeting which established the needs of the client was very friendly…"   Read all 22 reviews

Bridgewater Home Care offers high-quality non-medical care and support at home, providing older and vulnerable adults with a better quality of life. Their team of Care Specialists are passionate about encouraging independence and believe that people… Read more about Bridgewater Home Care (Halton & Frodsham)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Bridgewater Home Care (Warrington)

Portal Business Centre, Dallam Court, Dallam Lane, Warrington WA2 7LT 

9.6 26 reviews
"I have had visits over the past 3 months from Bridgewater and have been very happy and satisfied with the service and care I have received…"   Read all 26 reviews

Bridgewater Home Care is a leading provider of non-medical, relationship focussed, care at home for vulnerable adults in Warrington and pride themselves in the exceptional quality of the care they deliver through a skilled team. Bridgewater Home… Read more about Bridgewater Home Care (Warrington)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bridgewater Home Care Reviews in Cheshire (48)

9.4
Bridgewater Home Care has a Group Review Score of 9.4 (9.423) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bridgewater Home Care must have a Review Score.

Overall Experience

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Review of

Bridgewater Home Care (Halton & Frodsham)

from Lindsay E (Daughter of Client) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We have been using Bridgewater Care for about a month.
The initial meeting which established the needs of the client was very friendly and thorough.
We have nothing but praise for the service they offer. The staff are all caring and compassionate to both the client and relatives. The care is provided
by a consistent team.
They have been exceptionally flexible and have met the family's needs as they have changed.
The record of information is updated after every visit and provides both the next set of carers and the family with up-to-date information on the care that has been provided.
The waking nights calls have provided the family with an opportunity to get a good night's sleep safe in the knowledge our loved one is being well cared for.
There has been very good communication with other agencies involved with the family.

Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to share such a thoughtful and generous review. We are truly inspired to hear how our team has made a positive difference for you. Your feedback is deeply valued by both myself and the entire team, and I will ensure your kind words are shared with them. Thank you for placing your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from T P (Granddaughter of Client) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot sing this company's praises high enough. Each and every single member of staff, including the owners themselves went above and beyond to care for my Nan. They provided my Nan with the most wonderful care, they became her friends and loved her like she was their own family. I can say without
a shadow of a doubt that my Nan wouldn't have stayed with us for as long as she did without their care and devotion to her and I will be forever grateful to them all. They ensured her last months were full of laughter and love and that my Nan, a very proud and independent lady, maintained her dignity right until the end. Bridgewater you are all amazing.

Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for your kind words and for sharing your experience with us! We are delighted to know that our service has met your expectations. Your feedback means so much to our team, and I'll be sure to share your lovely comments with them. Thank you for choosing Bridgewater Home Care and for placing your trust in us.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Christian O (Son of Client) published on 20 December 2024
Overall Experience  Overall Experience 5.0 out of 5

In the last three weeks of my mum's life, we were privileged and blessed to be supported by Bridgewater Home Care (Halton). The service and care that everyone provided was absolutely outstanding. We were visited every day, several times a day, to assist us in looking after Mum and providing sensitive
and compassionate end-of-life care. The wonderful carers became part of our family during the weeks that they cared for us and for Mum. They were flexible, thoughtful, compassionate, friendly and respectful, nothing was too much trouble at all. The care and support that they provided to our family meant that we could fulfil Mum's wish, which was to remain at home, the home that she loved so much, surrounded by her family, in her final weeks, days and hours. Each and everyone of you, both management and carers, made such a difference to our lives and we will always be truly grateful to you. Thank you for your kindness and for providing Mum with such beautiful care, dignity and respect.

Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Olivia H (Daughter of Client) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

So far, my experience has been amazing. I feel very reassured with my carers and they make my mum feel very comfortable. They are very friendly and will go above and beyond for my mum. I am forever grateful for all that you do.

Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for your wonderful review! We are thrilled to hear that you are pleased with the service we provide. We will certainly pass along your thoughtful feedback to the team. We greatly appreciate the trust you have placed in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from M C (Niece of Client) published on 25 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My uncle had the late stages of dementia but as far as he was concerned, there was nothing wrong with him, only a slight memory problem, so didn't need any help at all, even though he lived alone. The carers worked with the family to gradually introduce care. The staff were so professional and friendly
that he quickly came to accept them. When a carer arrived to find an unexpected problem, she immediately contacted the office to arrange for her schedule to be rearranged so that she could stay and support him until the family were able to arrive. I found the management and all staff very friendly and willing to try to accommodate any changes I needed to make as circumstances changed, which helped with the stress of being responsible for a vulnerable member of the family.

Reply from Lyndsey Griffiths, Care Manager at Bridgewater Home Care (Halton & Frodsham)

Thank you for your wonderful review! We are delighted to know that you are satisfied with the service we offer. We will be sure to share your kind feedback with the team. We truly value the trust you have placed in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Lin T (Daughter of Client) published on 16 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic service from Bridgewater Home Care. I must admit, I was anxious about going away and leaving my dad who suffers with dementia. I need not have worried as the care manager reassured me right from our initial meeting that everything would be ok and she was right. When I returned,
Dad was relaxed and was well and happy and talked about how lovely the staff were and how nice it was having them to visit, he really enjoyed their company. I would highly recommend to anyone and I have already booked some time for later in the year. Nothing is too much trouble and the care manager even went out of her way to get papers and any extra shopping required for my dad. Thank you to you all.

Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave a lovely review and we are really pleased to hear that you are happy with the service we provide. I will ensure your kind words are passed on to your team. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Warrington)

from C G (Client) published on 19 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I have had visits over the past 3 months from Bridgewater and have been very happy and satisfied with the service and care I have received for which I have been very grateful.

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Review of

Bridgewater Home Care (Warrington)

from Brian F (Son-in-law of Client) published on 21 May 2024
Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the high level of care my mother-in-law has received from Bridgewater Home Care. The carers have always been understanding, sensitive and professional demonstrating a very high level of conduct and competence. Our regular carer has always arrived on time and displayed a cheerfulness
which has lifted all our spirits.

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for this very kind review, we always strive to provide a high standard of care and I'm glad this is clear in the care you receive for your mother-in-law.


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Review of

Bridgewater Home Care (Warrington)

from H P (Granddaughter of Client) published on 1 May 2024
Overall Experience  Overall Experience 5.0 out of 5

We have recently moved my gran's care over to Bridgewater after reading the good reviews and having a couple of personal recommendations too. Everything, right from the first contact with them, has been positive. The care coordinator came out to do a thorough needs assessment and completed all the paperwork
to get the care arranged. From the wonderful care staff that come out to Gran's visits, we cannot fault the service and experience we have had so far. Gran has advanced Alzheimer's and the carers that visit treat her with dignity and show compassion whilst providing the personal care and administering the medication that she needs. I wouldn't hesitate to recommend Bridgewater to others.

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for taking the time to write this lovely review! We are very lucky to have a team of great care specialists; they all look forward to Gran's visits. I will pass on your kind words to her team.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from D T (Client) published on 18 March 2024
Overall Experience  Overall Experience 5.0 out of 5

What can I say, what a wonderful company, there should be more like this. I feel like I've won the lottery after the nightmare company I had before. The carers I have are so kind and gentle, they go out of their way to do anything for you and spend time talking to you, I love them all. My little dog
waits for them to come, the care and attention they give is excellent. 100%. Thank you Bridgewater Home Care.

Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Ursula B (Wife of Client) published on 12 March 2024
Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with all of the care my husband receives. My husband is diagnosed with Dementia and all the staff are really patient with him. All of the staff go above and beyond and show so much care and compassion towards him and myself.

Reply from Shehan Fernando, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to your team of care specialists, who speak very highly of your husband.
Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Warrington)

from D S (Daughter of Client) published on 4 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Took my mum to the Christmas Party you arranged. Just wanted to say we thoroughly enjoyed it. It is the first time Mum has actually been to one and was a bit hesitant at first to go, but once coaxed by my husband and I she was really happy she went! Thank you to all the staff who kept everyone entertained
with quizzes etc and especially for the wonderful choir - the children from the school - they made it ever more delightful!

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for taking the time to leave this lovely review! We are happy to hear that you all enjoyed the party; it was wonderful to see everyone having a good time. We hope to see you all at the next one!


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Margaret S (Client) published on 9 February 2024
Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. They are also respectful and punctual. I really appreciate the support I receive from each carer. Thank you so much for everything.

Reply from Vindya Wanninayake, Managing Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Warrington)

from S B (Daughter of Client) published on 1 February 2024
Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and prompt. They treat my dad with the greatest dignity and are kind and tolerant of my mum, even when she is not happy with them there.
I feel overall, the service is good value for money. Dad enjoys the two ladies that he has been able to have consistently with their visits.
This has helped Mum too, rather than having different people each evening.

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for your feedback, we greatly appreciate your input. Ensuring continuity is very important when providing person-centred care and it is something we strive for. I will pass on your kind words to our Care Specialists.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from W B (Son of Client) published on 12 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Bridgewater Home Care Halton really takes the stress away with the care they provide. I know everyone who comes around to help my dad will treat him with respect and do their best for him. They always take the time to speak to my dad to find out what he needs, their down-to-earth professionalism is
outstanding. It's comforting to know that they are going to appear on time and having the ability to read the notes the carers leave is great.

Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave this kind review. We are really pleased to hear that you are happy with the service we provide. I will pass on your lovely comments to our team of care specialists. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Warrington)

from Lynn C (Daughter of Client) published on 13 December 2023
Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care that my mother receives. Communication with the team and office staff is simple and always efficient. Notes are left for my family when we need to know something i.e wet bed, or Mum needing new toiletries. Thank you for your hard work.

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for taking the time to write this kind review - it's lovely to hear you are happy with the care we provide, we always strive to ensure good communication between the care team and families. The carers always enjoy attending Mum's visits!


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Donna A (Daughter of Client) published on 4 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Can I just say, from the moment they took over my mum's care, you could not fault the whole team. Absolutely treated my mum with so much respect and dignity. Explained everything to her and the family. So gentle with her as Mum was so frail. Always on time, which was important. All the staff were fabulous
and put our minds at ease, and nothing was too much trouble for them. They knew exactly what to say to calm my mum if it was their own family. Would recommend them to anyone who needs care. Thank you.

Reply from Vindya Wanninayake, Director at Bridgewater Home Care (Halton & Frodsham)

Thank you for taking the time to leave a lovely review, as it really helps us to improve our service.
We are really pleased to hear that you are happy with the service we provided to your mum. I will pass on your comments to our staff team. Thank you for putting your trust in Bridgewater Home Care.


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Review of

Bridgewater Home Care (Warrington)

from J W (Client) assisted by family/friend published on 24 November 2023
Overall Experience  Overall Experience 4.0 out of 5

The service up to now has been excellent but I would have appreciated a text or phone call to advise me when a new carer was attending, as it is daunting when a complete stranger is carrying out intimate and personal procedures.

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Review of

Bridgewater Home Care (Warrington)

from Ann F (Friend of Client) published on 12 September 2023
Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the wonderful group of carers who look after an elderly friend of our family. He is an 83-year-old bachelor who was fit and well until suffering a major stroke. With the support of your services he has returned home and is living independently in his own home again and recovering
fantastically. You have give him back his pride and independence and do it in a lovely manner. I never thought he would adjust to carers coming in but he looks forward to all his visits and can’t praise his small team of carers enough, he loves having a joke with you all.

Reply from Rebecca Crawshaw, Care Manager at Bridgewater Home Care (Warrington)

Thank you for taking the time to write these kind words, I will pass them on to his team of care specialists. It is great to hear about the positive impact the team have had on ensuring he can remain independent in his own home.


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Review of

Bridgewater Home Care (Halton & Frodsham)

from Lynn K (Daughter of Client) published on 8 September 2023
Overall Experience  Overall Experience 5.0 out of 5

I would like just to say about the care that has been provided to my mum by each and every carer that has been involved with Mum. They have shown much respect and patience with Mum at every visit. I can certainly speak for my sisters aswell from us all to say a big thank you to you all.

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Awards / Recognitions (15)

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