Home Care Providers Owned by Seniors Helping Seniors (UK) Ltd

  • Home Care Providers Owned by Seniors Helping Seniors (UK) Ltd
Seniors Helping Seniors (UK) Ltd runs 5 home care businesses in Canterbury/Thanet, Harrow/Pinner, Surrey, Sevenoaks/Tonbridge and Ashford/Faversham.

It matches local helpers who have relevant skills and experience with the needs and interests of home care clients who require care and support to live independently at home.

An extensive range of non-medical services is offered, including housework, meal preparation, trips out and companionship.

The service helps people to remain independent for as long as possible.

Seniors Helping Seniors (UK) Ltd Locations (2)

 

2 Home Care Providers owned by Seniors Helping Seniors (UK) Ltd

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Seniors Helping Seniors (UK) Ltd - Canterbury

18 Orchard Street, Canterbury CT2 8AP 

9.7 84 reviews
"My experience with care agency has been top rate! They have always been very responsive to our emails and go out of their way to…"   Read all 84 reviews

Seniors Helping Seniors is an award-winning elderly care service. Every carer is personally selected and very well-known to the company. Carers have a wealth of life and professional experience and are matched to clients carefully. The same carers… Read more about Seniors Helping Seniors (UK) Ltd - Canterbury

Seniors Helping Seniors Mid Surrey and West Kent

6 Tresillian Way, Goldsworth Park, Woking GU21 3DL 

Seniors Helping Seniors is an award-winning care service dedicated to enriching the lives of the elderly. With a deep commitment to the well-being of seniors in Mid Surrey and West Kent, they provide a wide range of personalised senior domiciliary care… Read more about Seniors Helping Seniors Mid Surrey and West Kent

Seniors Helping Seniors (UK) Ltd Reviews (84)

Reviews Posted for members of Seniors Helping Seniors (UK) Ltd

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from C B (Daughter of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with care agency has been top rate!
They have always been very responsive to our emails and go out of their way to accommodate Mum's needs wherever possible. She is very happy with the care she is receiving.
I would recommend the agency to anyone. XX

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

thank you for taking the time to write in! it means the world and it's an absolute pleasure to support your Mum


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from C T (Daughter-in-law of Client) published on 21 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live abroad which makes looking after my sensory-impaired mum-in-law difficult. After trying different care agencies I came across Seniors Helping Seniors. They made sure my blind and almost deaf mum-in-law got to know her carers well, allowing months to introduce a new face to her. Over the time
of one year, she now has 4 regular carers, whom she knows well and likes very much. They are excellent at looking after her, treating her with warmth and dignity and making sure she understands what is going on around her.
In emergency situations Seniors Helping Seniors carers adapted to the increase of care needed immediately, giving me invaluable peace of mind. Any requests from my side are immediately responded to by the management and they are proactive in keeping me up to date and suggesting necessary adaptations to the care schedule.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from B B (Client) assisted by family/friend published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have been very prompt, efficient and caring of me. I have enjoyed their company and daily visits. This has been the second time we have used their services and it has worked very well.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from M R (Client) published on 26 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care l am receiving from my carer she is very caring and considerate, nothing is too much trouble, whatever she is asked to do in what I think is not a very pleasant job. She is very pleasant and cheerful and is very helpful and friendly all the time and I thank
her very much for taking such good care of me.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

We are delighted to help support you and thank you for taking the time to write such a lovely message. The star rating doesn't really reflect the glowing description and that's fine because we know how happy you are! Keep up the great work!


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Linda C (Daughter of Client) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is excellent. Caring, considerate, always goes the extra mile. Always very obliging and really does her job well. I would recommend her and her holiday stand-in did very well.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from F C (Daughter-in-law of Client) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year I contacted Seniors Helping Seniors after my 89-year-old father-in-law had a stroke. Seniors were great from the start, the manager visited us all and made my father-in-law very quickly at ease. He then introduced my father-in-law to his carer or as my father-in-law called her (his little
Angel). The carer proved to be an absolute godsend, she made both my father-in-law and my life so much easier. Nothing was too much trouble for her, she was so kind. The whole company were really great and I can't recommend them enough.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from S M (Client) published on 13 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the excellent service and would definitely use Seniors Helping Seniors again.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from E S (Friend of Client) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am your client's cousin, whom I visit about bi-monthly from 200 miles away.
I'm unable to give informed comment on management except that your carers appear to be carefully selected.
The client, a dear relative aged 95 is significantly deaf and blind - now also confused and very repetitious (or
forgetful), after a widely travelled, independent life.
Seniors Helping Seniors have been her carers for several (or X) years, and I'd say the four times daily visits continue to work well. The individual carers are lovely people: efficient, patient and cheerful, whether English, Nigerian or other - in particular encouraging, indeed helping the old lady to eat more than she manages alone.
I would say we love them!

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from K H (Daughter of Client) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service was excellent, we would have loved to continue with Seniors Helping Seniors but Mom is now in a 24-hour residential home.
Unfortunately we reside in another country and could never afford to continue with the payments, our rand is pathetic.

Reply from Christian Wilse, Manager at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you! It was our pleasure to help your mum choose and get ready for the residential. Our carer was so happy to help her settle and tie up loose ends for you.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Jan S (Niece of Client) published on 30 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seniors Helping Seniors provided twenty-four hour care for my 91 year aunt during May and June 2023. Her health deteriorated very quickly and I was concerned for her safety at night as she became confused and disorientated. One staff member came at night and was calm and reassuring. Another staff member
came during the day and is kind and funny. Both men shared a bit about their own lives which my aunt really enjoyed and, when she was awake and well enough to chat she found their company very enjoyable. She had a lot of medication that changed frequently. The registered manager was always on top of this and the communication was excellent. We couldn't have coped without them. Their help and care meant she was able to die at home as she wished.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you! It was our pleasure to assist your family.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from R K (Daughter of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the service we have received from Seniors Helping Seniors over three years. My mother, who has dementia, has had kind, patient, reliable support, which has allowed her to continue to live fairly independently with lovely companions visiting about four times per week.
Thank
you.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you for taking the time to write in - our whole team appreciates it, and we enjoy supporting you.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Donna W (Daughter of Client) published on 6 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seniors Helping Seniors was easy to contact and arrange companionship for Mum. We had a lovely lady visiting who made her laugh, and Mum enjoyed her company. Communication was great, and would not hesitate to use it again.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Donna! It's a great pleasure to help support your mum, and we are thrilled you took the time to write in with your experiences - it means the world to us.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Mia S (Daughter of Client) published on 1 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have been lost without the advice and support from the manager and her team.
Dad really enjoyed the company and chats in the run-up to moving into a carehome.
The manager is a rare diamond who genuinely cares and is totally dedicated to what she does.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Mia. We all hope your dad does well - it was a pleasure to help guide you through a very difficult transition for him and the family. Take care.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Pauline M (Daughter of Client) published on 13 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the company's care of my mother. The manager always keeps me in touch with any problems etc. There care of my mother, whoever is there, cleans, feeds and keeps the place very clean. I couldn't ask for more.

Reply from Sally Wilse, partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Pauline; we appreciate you taking the time to receive our services, and we love working with you and your mum!


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Neil A (Son of Client) published on 10 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful service - lovely carers, they are doing such a great job. Mum looks forward so much to their arrival and is happy with all their work - absolute angels! They have transformed not only Mum's life but that of my sister, her primary carer.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Neil; your review is a delight to read, and we have passed on your comments to our angels! We've spoken with the registered manager, and we are all on a mission to find out what we need to do to earn the final star from you! She will be in touch.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Christina A (Daughter of Client) published on 26 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew my mother would never want to be put in a home. I knew at some point in my life I would need to move in and care for her. But trying to keep myself safe to be able to care for her and keep my frail mum safe from this terrible Covid has been really hard. My brother organised for someone from Seniors
Helping Seniors to come and see me. This wonderful woman rested her hand on my knee and said it’s all right to cry. No one has understood my feelings as well as this amazing lady, and my goodness; she was such a comfort. And so we now have two lovely ladies who can cover the week and give me two hours each weekday for some me time. Mum doesn’t like or trust strangers, but right from the start, she showed no sign of feeling anxious. They come in and brighten our mornings, I can share any worries, and they are so knowledgeable I can sleep at night. They wheel Mum into the wet room for a shower, and I can hear them making funny noises and laughing. Nothing is too much trouble, and now the house and us sparkle happily.

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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Jenny S (Client) published on 26 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seniors Helping Seniors have looked after me after a knee replacement operation, on top of depression, which left me finding it very difficult to cope. I have been looked after very well, and so have my pets! I now feel ready to cope on my own but would not hesitate to use them again in the future.

Reply from Sally Wilse, partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Jenny, and well done for recovering so well.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from L L (Client) published on 4 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This company has been a big help with relief care and also whilst trying to rearrange a new care schedule after discharge from the hospital. Professional carers that nothing was too much trouble. Problem-solving and helping at short notice have helped with an easy transition back into everyday life.

Reply from Sally Wilse, partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Hi, and thank you for reviewing our services. It's our pleasure to help other professional carers with the respite needed for longer care visits, and we always do our best to fit in with the promises made to clients. Our own clients usually give us the full five stars, and if there is anything we can do or could have done to earn a higher rating from your company, please don't hesitate to let us know. Our regional manager has already been in touch with you regarding this.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Lesley T (Daughter of Client) published on 30 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Seniors Helping Seniors highly enough. My mother had increasing difficulties that I was no longer able to manage myself. The lovely ladies treated her with the utmost respect in order to maintain her dignity at a really difficult time. Their patience and empathy were outstanding.

Reply from Sally Wilse, Partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Lesley, we appreciate you taking the time to review our services.


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Review of

Seniors Helping Seniors (UK) Ltd - Canterbury

from Paul K (Son of Client) published on 25 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always going to be hard to let go when entrusting an older parent to an unknown home care provider. But in the 5-years that I have collaborated with Seniors Helping Seniors, there has never been cause for me to doubt Seniors Helping Seniors and their professional capability to manage the care-in-the-home
task.
The provision of care in the home has many moving parts, not least the changing requirements of the client - my nonagenarian mother. Yet, regardless of the situation, Seniors Helping Seniors always take everything in their stride, without any delay or fuss. What I really like is that they are always considering what could be done proactively to improve my mother’s situation, before problems arise. This approach goes beyond the basic duty of care.
I live in the Far East, so regular communication with the Seniors Helping Seniors carers is critical. Without a solid relationship built on respect and trust, the ongoing care of my mother in her home would not be possible.

Reply from Sally Wilse, partner at Seniors Helping Seniors (UK) Ltd - Canterbury

Thank you, Paul. We appreciate you taking the time to review us and the team, and we are honoured to be working with your mum and your family.


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Awards / Recognitions (0)

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Frequently Asked Questions about Seniors Helping Seniors (UK) Ltd

How many Agencies does Seniors Helping Seniors (UK) Ltd own?

Seniors Helping Seniors (UK) Ltd own 2 Agencies.

Which Seniors Helping Seniors (UK) Ltd Agencies have the highest review score?

Seniors Helping Seniors (UK) Ltd - Canterbury & Seniors Helping Seniors Mid Surrey and West Kent has the highest review score.
Seniors Helping Seniors (UK) Ltd in Kent Seniors Helping Seniors (UK) Ltd in Surrey

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seniors Helping Seniors (UK) Ltd to verify any information. View our terms and conditions. Seniors Helping Seniors (UK) Ltd has an Enhanced Service – more info.