Home Care Provider Owned by In Home Care Ltd in Surrey

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by In Home Care Ltd in Surrey

Only the locations & reviews in Surrey for In Home Care Ltd are showing below.

View the details of all 3 locations (with 199 reviews) owned by In Home Care Ltd

In Home Care Ltd Locations in Surrey (1)

 

1 Home Care Provider owned by In Home Care Ltd in Surrey

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9.8 45 reviews
"In home care have been looking after my father since November 24. They liaise very closely with me and my wife, and we both feel my father…"   Read all 45 reviews

In Home Care Ltd - Haslemere & Grayshott specialises in companionship, home help and personal care, taking a holistic and person-centred approach that helps people to remain in their own homes. Professional care workers are carefully chosen for their… Read more about In Home Care - Haslemere, Grayshott, Liphook & Bordon

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

In Home Care Ltd Reviews in Surrey (45)

9.7
In Home Care Ltd has a Group Review Score of 9.7 (9.739) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to In Home Care Ltd must have a Review Score.

Overall Experience

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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Matt N (Son of Client) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In home care have been looking after my father since November 24. They liaise very closely with me and my wife, and we both feel my father is looking very healthy and seems happy in himself after receiving their care and friendship.

Reply from Emma Oakes, Registered Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Simon K (Son of Client) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply brilliant support to my elderly mother. Nothing seems too much trouble to organise and plan and changes to care provided from help with personal cleaning to doctors appointments and more. The team are very friendly and professional and considerate. Highly recommended!

Reply from Emma Oakes, Registered Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Mark G (Son of Client) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home care provider has been attending to my 93-year-old mother for some months now.
They provide an excellent, flexible service which is sensitive to the service user's needs.
The carers are efficient, compassionate folk who genuinely have the interests of the client at heart.
The office staff
are friendly and helpful.
Communication is excellent, which is very important to me as I live 150 miles away from my mother and can only visit every so often.
I have no hesitation in recommending them.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Phillipa F (Daughter of Client) published on 1 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers and wonderful support from the local office when needed. It has allowed us to be able to sleep securely in the knowledge that our family member was being well cared for, with unlimited patience and kindness.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from P G (Wife of Client) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's carer was always cheerful and tried very hard to keep him occupied and interested in activities although he has advanced dementia. A very caring person.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Z M (Daughter of Client) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great carers - they really care and have the client's needs at the forefront, in addition, the admin/support team at the office are quick to respond and super flexible if changes need to be made. Early days for us so we are "tweaking" the care that is needed and the hours we want, working with the home
care team is very easy - thank you.

Reply from Alexis Davey, Operations Director at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. Your feedback is appreciated. I will be sure to share this with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from J H (Client) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team and carers have been extremely efficient, polite, helpful and cheerful. They met all my needs after an accident. The carers are well trained and caring. I would have no hesitation in using them again.

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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Fi H (Daughter of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment to changing requirements and general settling into new routines, I can't fault anyone at In Home Care. These processes are never easy for any party involved but I have every confidence in the professionals around my mum and most importantly she enjoys their visits and assistance.

Reply from Emma Oakes, Registered manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your mum.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Jennifer M (Wife of Client) published on 25 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice and helpful carers. Talk to my husband and help him shower and dress him and they have a laugh with him. Office staff are very helpful.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your husband.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Rebecca S (Daughter of Client) published on 6 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad enjoys the visits from his two carers and appreciates their willingness to do a wide variety of caring jobs. He does not need help getting to bed or up in the morning but does need help preparing food and getting to appointments, going for a short walk etc. Thank you.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your father.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Fiona G (Friend of Client) published on 3 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with all the carers that have been supplied by In Home Care. They have given support and are sensitive to the needs of my friend. Would be happy to recommend them to anybody. They have added days on as we need very quickly and sort all problems out.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your friend.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Simon D (Son of Client) published on 2 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service. The carers are kind and considerate of the needs of my 93-year-old mother and support her in being able to live in her own home which has always been her wish. She looks forward to the daily visits and is always very complimentary of the service she receives.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting you your mum.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Raymond W (Client) published on 2 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted to have a regular carer who has established an excellent relationship with my wife. She is proactive with activities and sensitive to the challenges she is faced with. In Home Care has been responsive to my requests to vary timings and easy to communicate with.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting you and your wife.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from P W (Son of Client) published on 31 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In Home Care has provided outstanding support to my mother over the last five and a half years. The carers are punctual and professional as well as warm and thoughtful. They get a lot done without making her feel rushed and always manage to find a few minutes to chat with her. On the occasions when
they have had concerns they have always communicated them to me without her feeling disempowered. Finally, the office team are always friendly, responsive and engaged. Overall, I cannot praise them highly enough.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It's a pleasure supporting your mum.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from C S (Client) published on 27 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely caring and I love living at home.

Reply from Emma Oakes, Registered Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services, feedback is important to us. I will share this with the team. I am glad our services are helpful to you.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Mark E (Son of Client) published on 1 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by In Home Care for my father is first class.
He can’t praise the carers highly enough. The carers are always cheerful, friendly, professional and happy to help him in any way they can.
The office team are marvellous too.

Reply from Alexis Davey, Operations Director at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services, your feedback does mean so much. I will ensure to share your kind words with the whole team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Vicki L (Daughter of Client) published on 7 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We approached In Home Care to organise some help for our parents and from the very beginning, the girls at the office have been so kind and helpful to my brother and I but especially my parents. They are so professional and organised and extremely caring. They keep us informed of any issues that arise
and contact us immediately which, for me, is such a help seeing as I live on the other side of the world. I would highly recommend the team. Always punctual, always happy and we are so very fortunate to have them. I am looking forward to meeting them all when I visit the UK.

Reply from Alexis Davey, Operations Director at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will ensure to share your kind words with the team. It’s a pleasure supporting your parents.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from M W (Client) published on 2 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are always well trained, efficient and cheery. Particularly throughout the Pandemic they have not missed any calls and have been careful about protection from infection. If they are held up and might be late the office always gets in touch to explain. I could not have remained living in my
own home without In Home Care's assistant.

Reply from Alexis Davey, Operations Director at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for leaving this valued feedback. It makes us exceptionally happy that we play an integral part in you being able to remain in your own home. I know the carers love to visit you I will share this review with the team.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from A D (Client) published on 25 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I receive exceptional care from my carer who takes time and trouble to understand my needs.
Responsive, responsible and oodles of common sense make my experience a positive one for which I am delighted.

Reply from Emma Oakes, Care Manager at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to review our services. I will make sure your feedback is shared with the team. I am glad you are happy with the service you receive.


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Review of

In Home Care - Haslemere, Grayshott, Liphook & Bordon

from Mark S (Son of Client) published on 11 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start, the team at In Home Care were extremely caring and helpful and Mum quickly came to view the girls as friends. Aside from practical assistance, the companionship brightens up each visit day. Unfortunately, Mum slipped and fell recently, and In Home Care were wonderful both at the
time and after the event, with cards, letters and flowers being welcome extras to the much-needed help. Both I and my sister are extremely pleased with the service.

Reply from Alexis Davey, Operations Director at In Home Care - Haslemere, Grayshott, Liphook & Bordon

Thank you so much for taking the time to feedback regarding the service we provide to mum. It is a pleasure to support mum and fantastic you are extremely happy with the care. I will share your kind words with the care team.


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Awards / Recognitions (7)

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