Home Care Providers Owned by 1st Homecare Group

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by 1st Homecare Group
1st Homecare was established in 2010 and has now grown to three branches covering Bedfordshire, Hertfordshire, Oxfordshire and Buckinghamshire. All 3 branches are currently rated as Good by the Care Quality Commission (with two of three rated as Outstanding in Responsiveness)

It provides all forms of care in the homes of the elderly and disabled.

Clients include private funders together with 3 Local Authorities and at least four NHS Trusts.

A Live-in Care service has also been established a few years ago which provides Live-in Care services to clients within about 100 miles of the offices. Many clients choose this service as an alternative to Residential Care.

For 5 consecutive years 1st Homecare has been voted by clients as one of the Top 20 Groups in the UK (according to homecare.co.uk) (2020 to 2024)

1st Homecare Group Locations (3)

 

3 Home Care Providers owned by 1st Homecare Group

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1st Homecare Solutions Ltd

5a Ridgeway Court, Grovebury Road, Leighton Buzzard LU7 4SF 

9.9 64 reviews
"We love the prompt attention to everything that we get when needed! Those texts are a real connection when things go a bit wobbly around…"   Read all 64 reviews

1st Homecare Solutions Ltd takes pride in delivering a friendly and reliable service, available in the Leighton Buzzard, Dunstable and nearby villages in Bedfordshire and in parts of Buckinghamshire. The company is part of the 1st Homecare group which… Read more about 1st Homecare Solutions Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
1st Homecare (Kings Langley)

14 Langley Wharf, Railway Terrace, Kings Langley WD4 8JE 

9.9 57 reviews
"Having a carer for dad allows me to have time out. The service provided by carer and office staff is excellent. I couldn't cope without…"   Read all 57 reviews

Part of the 1st Homecare Group, 1st Homecare Kings Langley takes pride in delivering a friendly and reliable service to people's homes in Kings Langley, Watford, Hemel Hempstead, and surrounding areas. The group also has offices based in Oxfordshire… Read more about 1st Homecare (Kings Langley)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
1st Homecare (Oxford) Ltd

8 Isis Business Centre, Pony Road, Oxford OX4 2RD 

9.9 41 reviews
"The carers who go in to take care of my sister are very caring and kind. The office staff are responsive to any concerns and because they…"   Read all 41 reviews

1st Homecare (Oxford) was established in 2000 and has been based in Oxford throughout that time, providing high-quality domiciliary and Live-In care services to people in the local area. They are registered with the Care Quality Commission (rated… Read more about 1st Homecare (Oxford) Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

1st Homecare Group Reviews (162)

9.9
1st Homecare Group has a Group Review Score of 9.9 (9.871) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to 1st Homecare Group must have a Review Score.

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Review of

1st Homecare (Oxford) Ltd

from D L (Sister of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who go in to take care of my sister are very caring and kind. The office staff are responsive to any concerns and because they also go in and do home visits they have a good understanding of the real situation. They are making it possible for my sister to remain in her home.

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Review of

1st Homecare (Oxford) Ltd

from Melanie B (Daughter of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been with 1st Homecare (Oxford) since mid January and she has built up a warm connection and trust with all of them. She couldn't do without them. They do an excellent job are very friendly and chatty which we really like and share a little of their lives with us. They have started to
do one or two other jobs to help without hesitation. The office are hugely efficient and helpful and always happy to help whenever possible.

Reply from Sinead Brooks, Office manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind comments, it is a pleasure to care and support your mother.


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Review of

1st Homecare (Oxford) Ltd

from Steve W (Son of Client) published on 24 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the live-in care provided. It had a very positive effect on my dad and the carers quickly formed a real bond with him. There was suddenly a lot of laughter in the house which was a pleasure to hear and thanks to the carers patience and perseverance, dad has eaten more in the
last couple of weeks than I can remember being the case for many years.

Reply from Sinead Brooks, Branch Manager at 1st Homecare (Oxford) Ltd

Thank you for your kind words, which I have passed on directly to our carers. It was a real pleasure to care for your dad and see the progress that he made.


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Review of

1st Homecare Solutions Ltd

from Karen H (Daughter-in-law of Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love the prompt attention to everything that we get when needed! Those texts are a real connection when things go a bit wobbly around medicines or heating etc!
Mum's team is phenomenal - kind, thorough, thoughtful and attentive.
One staff member in particular always makes mum feel heard!

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Review of

1st Homecare Solutions Ltd

from R K (Client) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This review relates to use of Conveens. One member of staff in particular came to change my conveen and told me she had never fitted a conventional to a person! However she had been trained on them. She went ahead and fitted one, decided it was not brilliant and replaced it. The result was very good
and no leaks appeared. From my point of view this was excellent result from her.
Then I had a carer at teatime who said she had never trained at all Conveens, on a mannequin nor on a person. This was resulted that the need to change it at bedtime caused us to change the carer. And now I discover she is scheduled to 'service' me for a change of Conveens a week later. I hope we can sort something this time.

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Review of

1st Homecare (Kings Langley)

from Lynn B (Daughter of Client) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a carer for dad allows me to have time out. The service provided by carer and office staff is excellent. I couldn't cope without them.

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for this review. We are pleased we can continue to support you and dad with the recent increase to dad's care.


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Review of

1st Homecare (Kings Langley)

from L R (Daughter of Client) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kings Langley 1st Homecare team have been superb support through a very challenging time. All of the carers have shown compassion and kindness when caring for my father which has been greatly appreciated.

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Review of

1st Homecare (Oxford) Ltd

from M C (Client) published on 24 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that I have come in are very helpful and thoughtful and will help me out with the care I need to have, they are welcoming and easy to get on with, and they are very good at timekeeping ie, coming on time for my visits and they are polite to the rest of my family.

Reply from Sinead Brooks, Manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind words, we will feed this back to the carers providing your support.


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Review of

1st Homecare (Oxford) Ltd

from P V (Niece of Client) published on 18 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good communication between the office and the family.
I completely rely on the carers to let me know what provisions my Uncle needs as he has no family local to him. On the whole they do a great job caring for him especially when he doesn't want to cooperate!
Having the carers gives me peace
of mind that medication is taken, meals are prepared and the flat is kept clean - thank you.

Reply from Sinead Brooks, Manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind words, I will ensure they are fed back to our team. I am glad we are able to support your Uncle and give you peace of mind too.


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Review of

1st Homecare Solutions Ltd

from Clare G (Daughter of Client) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was my Mothers's 24/7 carer for 10 years, in the last few years, we had the support of 1st Homecare Solutions, as well.
My mother passed in March of this year and I cannot thank 1st Homecare enough for the help and support my Mother received from them, in those years. They came in four times a day
to help with my mother's personal needs and I found they were also a support to me, as caring for a loved one, who is slowly deteriorating can be emotional.
1st Homecare is very professional, supportive, and caring and when they came into the house it was like welcoming friends. I would highly recommend 1st Homecare Solutions.

Reply from Emma Batchelor, Registered Manager at 1st Homecare Solutions Ltd

Thank you for a wonderful review, it has been our absolute pleasure to support you and your mother over the years.


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Review of

1st Homecare Solutions Ltd

from Sandra Y (Sister of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was on holiday in Australia when my Brother developed a rash on his back. 1st Homecare emailed me immediately to let me know. Because of the time difference between the UK and Australia, it was very difficult to speak to a Doctor. The care team was extremely helpful, they sent me a photo of his back
and contacted the doctor's reception directly. This help was above and beyond and completed with such efficiency. It was very much appreciated. The excellent care and assistance gave me peace of mind to enjoy my holiday.
My Brother has Autism plus other health issues. The Carers always treat him with kindness and are mindful of his needs, including administering pills and checking his wellness.
When you phone the 1st Homecare team, each member is polite and friendly, always efficient and flexible. A very professional, helpful, and friendly service.

Reply from Emma Batchelor, Registered Manager at 1st Homecare Solutions Ltd

Thank you for an amazing review, we do our very best to accommodate and adjust to changing requirements.


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Review of

1st Homecare (Kings Langley)

from Anne G (Daughter of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new user of 1st Homecare, my experience has been excellent, they have been very proactive at highlighting any issues that may arise with my Mum's care. They are very efficient and a pleasure to work with and most importantly Mum is very happy.

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Review of

1st Homecare Solutions Ltd

from L H (Son of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1st Home Care has been providing home care for my father for just over two years now, unfortunately, my father’s condition has gotten slightly worse and the homecare has had to increase, the service they provide gives me a great place of mind when I’m not there in
a week. The carers I have I have come
across whilst down at my dad’s, generally do care for my dad.
The management staff I have found are excellent, providing a professional and friendly service, but also there has a personal touch which is so important to me and I have built up a good relationship them and have been so patient with me when chopping and changing days of the carers when I can get down to my dads in the week.
I would not want any other company other than 1st Home Care looking after my dad.
Many Thanks.

Reply from Emma Batchelor, Registered Manager at 1st Homecare Solutions Ltd

Thank you for such a wonderful review, it is a great pleasure to support your dad and can adapt to the changing requirements.


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Review of

1st Homecare (Kings Langley)

from Anne H (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1st Homecare has been a game changer for my mother's care. We have 2-morning visits per week to shower Mum and wash her hair. Both my mum and dad have confidence in all staff that visit, which is a big thing when you have done everything yourself for many years. They are treated with dignity and are
respectful of their care wishes. This in turn has given the 3 daughters a better balance. Would recommend it to anyone who needs additional support.

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Review of

1st Homecare (Kings Langley)

from D N (Son of Client) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has remained capable and independent, living on his own into his nineties, but has recently reluctantly agreed to start receiving some initial care support at home as he has become more frail and is finding things a lot harder. The office staff and carers from 1st Homecare Kings Langley have all
been very helpful, supportive, and understanding of his situation, his developing needs, and his continuing independent personality and character, and are working hard to gain his trust and confidence.

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Review of

1st Homecare (Kings Langley)

from David G (Husband of Client) published on 2 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided by 1st Homecare (Kings Langley).
I am very pleased with the rapid response to queries and the carers provided for my wife who come at the designated time and are efficient, pleasant, and caring.

Reply from Helen Backhouse, Branch Manager at 1st Homecare (Kings Langley)

Thank you for your review and your kind words about our carers.


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Review of

1st Homecare Solutions Ltd

from Cathy M (Daughter of Client) published on 26 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum passed away last year, we brought Dad home with us to live as the thought of a care home so soon after her death was unthinkable.
Dad has mobility issues and couldn’t live on his own, so we needed help as we both work full time - my husband works from home.
I looked at reviews of carers
online and got in touch with 1st Homecare.
I have found them caring, helpful, professional and friendly. The care my dad gets is outstanding from all the carers he sees, and if I need any help or advice, I can always call.

Reply from Emma Batchelor, Registered Manager at 1st Homecare Solutions Ltd

Thank you for a glowing review; it is our pleasure to support your father. We pride ourselves on providing a high standard of care and are pleased to see this reflected in your review.


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Review of

1st Homecare Solutions Ltd

from Karl C (Son of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers provide a consistently high level of care and support. They work hard and also take time to have a chat with my mother so that she feels cared for and supported. They are always courteous and friendly.

Reply from John Rennison, Owner at 1st Homecare Solutions Ltd

Thank you for such kind words, it has been a great pleasure supporting your parents.


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Review of

1st Homecare (Oxford) Ltd

from Mark L (Son of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent experience. The carers that Mum has have been wonderful and she speaks very highly of them.
They are happy to help her with almost anything when they visit. Altogether, we've been very fortunate to find 1st Homecare, and I'd happily recommend them to anyone.

Reply from Michelle Brown, Office manager at 1st Homecare (Oxford) Ltd

Thank you very much for your kind words. We are happy we can help.


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Review of

1st Homecare Solutions Ltd

from M G (Relative of Client) published on 22 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You know when you are in good hands when a service provider steps up when the unexpected happens. 1st Homecare Solutions adapted when a crisis occurred with my mother and we were on holiday. The additional support they gave to Mum and ourselves meant she was happy and safe and we could return to enjoying
our respite break without worry. When you care for people long term, stress-free time is worth its weight in gold. We will therefore continue to use 1st Homecare Solutions hopefully long into the future.

Reply from John Rennison, Owner at 1st Homecare Solutions Ltd

We pride ourselves not just on the quality of care and carers that we provide but also on the backup that the office staff can provide when complications arise. Great to see this being acknowledged.


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Awards / Recognitions (6)

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Frequently Asked Questions about 1st Homecare Group

How many Agencies does 1st Homecare Group own?

1st Homecare Group own 3 Agencies.

Which 1st Homecare Group Agencies have the highest review score?

1st Homecare Solutions Ltd, 1st Homecare (Kings Langley) & 1st Homecare (Oxford) Ltd have the highest review score.
1st Homecare Group in Bedfordshire 1st Homecare Group in Hertfordshire 1st Homecare Group in Oxfordshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 1st Homecare Group to verify any information. View our terms and conditions. 1st Homecare Group has a Platinum Service – more info.