Home Care Providers Owned by Emmaculate Care Services Ltd

9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Emmaculate Care Services Ltd

Emmaculate Care Services Ltd Locations (2)

 

2 Home Care Providers owned by Emmaculate Care Services Ltd

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Emmaculate Care Services - Selby

Unit 3/4 Prospect Centre, Prospect Way, Selby YO8 8BD 

8.5 18 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Emmaculate Care Services - Northampton

Unit S6, Moulton Park Business, Redhouse Road, Moulton Park Industrial Estate, Northampton NN3 6AQ 

9.4 5 reviews
  • Care Provided
  • Older Person Care
  • Dementia
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Emmaculate Care Services Ltd Reviews (23)

9.0
Emmaculate Care Services Ltd has a Group Review Score of 9.0 (8.966) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Emmaculate Care Services Ltd must have a Review Score.

Overall Experience

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Review of

Emmaculate Care Services - Northampton

from K T (Daughter of Client) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Emmaculate Care Services provide the very best care by far. We have never experienced any problems. Very good communication, friendly staff, so attentive to needs. Confident our father is in good safe hands. Well done to all the team, you are simply fabulous.

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Review of

Emmaculate Care Services - Northampton

from Monica R (Mother of Client) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am incredibly grateful for the exceptional care my son has received from the carers. They are compassionate and attentive. The carers are professional and genuinely caring, which has made a significant difference in his daily life. They listen to our concerns and are always responsive to any special
requests or needs we may have. Knowing that my son is such capable and kind hands brings us great peace of mind. I highly recommend their services to anyone in need of dedicated and reliable care.

Reply from Elbert Munjoma, Director at Emmaculate Care Services - Northampton

Thank you very much for your positive compliment and we are equally grateful for your positive support and co-operation during the time of our service. Any feedback is taken into consideration for future improvements.


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Review of

Emmaculate Care Services - Northampton

from B S (Daughter-in-law of Client) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care we've received so far has been great. Every carer has been very friendly and my father in law has enjoyed the company.

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Review of

Emmaculate Care Services - Selby

from David W (Partner of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second review, and the service has been maintained at a very high level over the past year. The staff are excellent, and I have found management to be attentive and flexible. Very happy to continue.

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Review of

Emmaculate Care Services - Selby

from Helene M (Wife of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Emmaculate Care Services always treat me with respect and dignity. I feel at the centre and only I matter at the time. I have rheumatic arthritis and it is unbelievable the skill and confidence they have when assisting me. You feel and you know that you are in safe and experienced hands when you are
in their care. My husband has dementia and is also cared for with the same devotion and respect by Emmaculate Care Services. We have both made an excellent choice with Emmaculate Care Services. Well done Emmaculate Care Services.

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Review of

Emmaculate Care Services - Northampton

from R W (Husband of Client) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was being very well looked after in our local hospice. She decided she would like to be at home. Since coming home, Emmaculate Care have done a wonderful job of looking after her. The care and attention she received from the carers, as soon as she arrived home, has been fabulous. Thank you Emmaculate
Care.

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Review of

Emmaculate Care Services - Northampton

from Sally J (Mother of Client) published on 7 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been receiving care from Emmaculate Care Services since April 2023 and has been treated with care and respect. I am very confident that he will continue to be cared for.

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Review of

Emmaculate Care Services - Selby

from B B (Client) published on 21 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer has always been very friendly, polite and professional on every visit. She always greets me with a smile. She is patient as I am particularly slow on a morning. She takes care when washing me and is considerate when washing my hair and sure to use the visors to shield my eyes. She always respects
my property.

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Review of

Emmaculate Care Services - Selby

from Beverly H (Daughter of Client) published on 30 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Emmaculate Care Services provided care for my mother for over a year, initially with assistance twice a day, but then from 2020 (Nov) with a "live-in" carer. Always professional, treated my mother with dignity and respect at all times. Also, kept myself and my sister fully informed at all times about
the care given and when changes were needed discussed these with us.

Reply from Elbert Munjoma, Director at Emmaculate Care Services - Selby

Thank you very much for the compliment. Much appreciated.


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Review of

Emmaculate Care Services - Selby

from K F (Niece of Client) published on 27 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately, the care provided was shocking. My uncle is very vulnerable and was left for days with no food. Carers only stayed half or even less time than they should at the visits.
Poor housekeeping. The kitchen was never cleaned. So grease and even mold over everything.
I would not recommend
this company to look after anyone and they clearly need to train the carers on basic care needs.
As a company, they have a duty of care to their clients. I can't understand why they didn't do spot checks or regular support visits, quality assurances to check how things were going.

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Review of

Emmaculate Care Services - Selby

from Barbara S (Daughter of Client) assisted by family/friend published on 5 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Easy to deal with. Clear explanation of care offered. Always know who is visiting and generally the same carer looks after me for the majority of the time.
Overall they come as planned and are on time.
Very friendly, courteous, polite and efficient.
They care for me and talk to me as well as helping
me with my daily living activities as agreed in my care plan.

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Review of

Emmaculate Care Services - Selby

from William W (Husband of Client) published on 5 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The biggest problem with this company is the large turnover of staff they seem to have. This particularly affects us at weekends, when we regularly get people who have not been to visit my wife for months. They are very unfamiliar with my wife's needs and how to handle her. This gets her upset and distressed.
For us, it is very important for my wife to have familiar faces visit her, with whom she is comfortable. We do not have any problems from Monday to Thursday.

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Review of

Emmaculate Care Services - Selby

from A R (Daughter of Client) published on 5 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Emmaculate Carers are patient and treat my mother with dignity. Sometimes timekeeping is a problem and communication needs to improve.
They are pleasant and well mannered and ensure that my mum's needs are met.

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Review of

Emmaculate Care Services - Selby

from M A (Client) published on 22 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They provide very good care. They are very friendly and helpful.

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Review of

Emmaculate Care Services - Selby

from J F (Daughter of Client) published on 20 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Occasionally I have found that when there is a turn around of staff, I question as to whether or not a proper handover has been given because I have had to tell the new staff Mum's protocol.

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Review of

Emmaculate Care Services - Selby

from Barbara S (Client) assisted by family/friend published on 12 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I have received has been good and if I have had any issues, they have been dealt with efficiently.

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Review of

Emmaculate Care Services - Selby

from Arthur B (Client) published on 24 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care I receive is good and the carers treat me with dignity. I find that the carers have different personalities, I prefer some to others.

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Review of

Emmaculate Care Services - Selby

from Malcolm M (Husband of Client) published on 17 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care service possible. All the staff are always smiling and no task is too much trouble. We don't know how we would manage without their care and we look forward to them coming and always on time.

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Review of

Emmaculate Care Services - Selby

from M D C (Wife of Client) published on 10 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with everything Emmaculate Care Services - Selby care do for me.

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Review of

Emmaculate Care Services - Selby

from Claude W (Son of Client) published on 8 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are very satisfied with my fathers care. The carers are more like friends than carers. They are like brothers that he never had.

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Awards / Recognitions (0)

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Frequently Asked Questions about Emmaculate Care Services Ltd

How many Agencies does Emmaculate Care Services Ltd own?

Emmaculate Care Services Ltd own 2 Agencies.

Which Emmaculate Care Services Ltd Agencies have the highest review score?

Emmaculate Care Services - Northampton & Emmaculate Care Services - Selby have the highest review score.
Emmaculate Care Services Ltd in North Yorkshire Emmaculate Care Services Ltd in Northamptonshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Emmaculate Care Services Ltd to verify any information. View our terms and conditions. Emmaculate Care Services Ltd has a Basic Service – more info.