Home Care Providers Owned by Bosworth Homecare & Givecare in Derbyshire

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bosworth Homecare & Givecare in Derbyshire

Only the locations & reviews in Derbyshire for Bosworth Homecare & Givecare are showing below.

View the details of all 4 locations (with 81 reviews) owned by Bosworth Homecare & Givecare

Bosworth Homecare & Givecare Locations in Derbyshire (2)

 

2 Home Care Providers owned by Bosworth Homecare & Givecare in Derbyshire

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Bosworth Homecare Services - Long Eaton & Surrounding Areas

126 Derby Road, Long Eaton, Nottingham NG10 4LS 

9.7 19 reviews
"All the carers are very pleasant and courteous and caring. And are very dignified when washing and changing. I have no issues with any one…"   Read all 19 reviews

Bosworth Homecare is a Nottingham care service that provides a versatile service, with a wide range of expertise that can be tailored to the requirements of older and vulnerable people, adults with nursing needs, post-hospital care or disabilities. Individual… Read more about Bosworth Homecare Services - Long Eaton & Surrounding Areas

  • Care Provided
  • Older Person Care
  • Dementia
Bosworth Homecare: Swadlincote

Unit 7a Woodhouse Business Centre, Woodhouse Street, Woodville, Swadlincote DE11 8ED 

9.6 19 reviews
"An exceptional service and care. Efficient and effective communication. Carers are very good and willing to help, whatever the tasks. As a…"   Read all 19 reviews

Bosworth Homecare - Swadlincote provides high quality home care services to maintain and improve vulnerable individuals' physical and mental wellbeing. The team provide a wide range of services including personal care, domestic support, medication… Read more about Bosworth Homecare: Swadlincote

  • Care Provided
  • Older Person Care
  • Dementia

Bosworth Homecare & Givecare Reviews in Derbyshire (38)

9.7
Bosworth Homecare & Givecare has a Group Review Score of 9.7 (9.680) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bosworth Homecare & Givecare must have a Review Score.

Overall Experience

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Review of

Bosworth Homecare: Swadlincote

from Anne T (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is good but get a bit worried if my usual carer is away and I don't know who is coming or what time.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you for your review! If you ever have any queries please contact the office as they can answer these for you and let you know, we would never want you to be worried about anything, we are here to help.


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Review of

Bosworth Homecare: Swadlincote

from Ruth H (Daughter of Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Continuity of care would be appreciated. Apart from this, they are very approachable.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you for your review and kind words, it is much appreciated!


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Review of

Bosworth Homecare: Swadlincote

from J C (Daughter of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care mum is getting.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you for your kind words, we are very happy to hear you are pleased with the care provided for your mum!


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Review of

Bosworth Homecare: Swadlincote

from Michael W (Son of Client) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An exceptional service and care. Efficient and effective communication. Carers are very good and willing to help, whatever the tasks. As a family, it is very difficult to find good carers, we consider ourselves very lucky to have found a company that listens and acts when needed. Highly recommended.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for your lovely review. It's so nice to hear that you've had such a positive experience with our team and I will pass this on to them. It means a lot to us that you feel supported and cared for - our goal is always to provide the best service possible and we're here whenever you need us!


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Review of

Bosworth Homecare: Swadlincote

from Julie O (Client) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being cared for by Bosworth Homecare is a good experience. All the carers are extremely kind, nothing is too much trouble, everyone is wonderful and totally understand my needs.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for your lovely feedback. We're happy to hear you feel well cared for and supported and I will be sure to pass on your kind words to all of the team!


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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from Fiona B (Daughter of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very happy with the service, as are we. He is treated with respect and understanding and the management always contacts us when things might change or they need to visit so nothing is a surprise for Dad. Overall, Dad is very comfortable with the staff and the care he receives which is the main
thing.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare Services - Long Eaton & Surrounding Areas

Thank you so much for your kind words! We are so pleased to hear that your dad feels respected and comfortable with our staff and care. Your feedback means a lot to our team! Please don't hesitate to reach out if there's anything more we can do to support your family.


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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from Karen B (Daughter of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bosworth Homecare Services has just started working with my father, I am happy so far and Dad has no complaints. Communication is excellent, they let me know whenever they are late and will reschedule if they can't attend, i.e. heavy snow.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare Services - Long Eaton & Surrounding Areas

Thank you for your lovely feedback! We're happy to hear that you and your father are happy with our services! Please don't hesitate to reach out if there's anything more we can do.


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Review of

Bosworth Homecare: Swadlincote

from John B (Son of Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Almost always on time. All the guts are very nice, all do a very good job.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for your kind words! We're very pleased to hear that you appreciate our team's effort and punctuality.


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Review of

Bosworth Homecare: Swadlincote

from A B (Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, excellent service.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you for the wonderful feedback! We're glad to hear that you have had an excellent experience with us.


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Review of

Bosworth Homecare: Swadlincote

from Christopher W (Client) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been with the company for eight years. Very satisfied with the work they do.

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Review of

Bosworth Homecare: Swadlincote

from Wayne A (Son of Client) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care is excellent, the carers are all pleasant, kind and wash, change, cream up when and where necessary. Treat Mum with great care and dignity and passion, we have no complaints with all that she has done. Would definitely recommend Bosworth Homecare to any person who needs care.

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Review of

Bosworth Homecare: Swadlincote

from Celia H (Daughter of Client) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the service provided by Bosworth Homecare. The administrators have been efficient, supportive and understanding and the carers have been kind, helpful and sympathetic towards my 92 year old mother. It has been a godsend for me when I am away from home: I feel reassured
that my mother is getting the very best care. Thank you!

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that our team has provided you and your mother with the support and reassurance needed. Knowing that our care has brought you peace of mind means a great deal to us. We'll be sure to pass along your appreciation to all of our staff! Thank you for trusting us with your mother's care.


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Review of

Bosworth Homecare: Swadlincote

from C C (Daughter of Client) published on 22 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, nearly always on time, will take time asking if anything is needed or any jobs they could do! Smartly dressed, clean and tidy. Always have time to spend 5 or 10 mins to have a talk, to ask how they feel etc.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for your kind words! We truly appreciate your positive feedback. It's wonderful to hear that you find our team friendly, professional and attentive. We're glad that our attention to detail and care have made a difference.


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Review of

Bosworth Homecare: Swadlincote

from D C (Son of Client) published on 22 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum and I are both happy with the service received. Generally it is the same lead carer who has built a strong rapport with her. Her care has recently increased to 4 times a a day and the staff are always friendly and caring.
Occasionally the timing of visits vary for up to an hour either way,
and occasionally lights are left switched on, but these are very rare occasions.
Bosworth Homecare can be easily contacted and changes to care required are actioned immediately.
Thank you to all the team, and I would thoroughly recommend Bosworth to anyone considering home care.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Swadlincote

Thank you so much for sharing your experience and for the lovely feedback! We're delighted to hear that both you and your mum are happy with the care provided and that a strong rapport has been built. It's heartening to know our team's friendliness and dedication have made a positive impact.We truly appreciate your understanding regarding the occasional timing variances, and we'll ensure we keep improving. It's also great to hear that our communication and responsiveness have met your expectations.Thank you for your recommendation and trust in Bosworth Homecare. We're committed to continuing to provide compassionate and reliable care for your mum.


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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from N F (Husband of Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, the service is very good compared to what we were used to with previous agencies. There is no issue if the regular worker can not come for whatever reason as the manager always has a backup and my wife does not miss out. The support is flexible between both parties. The only things I have
picked up on are the quality of cleaning and a lot of use of mobile phones, although any use of the phone for work purposes is completely acceptable.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare Services - Long Eaton & Surrounding Areas

Thank you for your response, we really appreciate your kind words. Our carers do have to use their mobile phones to complete their visit notes, to report anything to the office and log in and out of calls however should this not be the case - please contact us so we can get this resolved. Thanks!


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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from Mark H (Son of Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After consulting my father, I give the following marks based on the fact that staff seem courteous, punctual and competent. He seems happy with the services provided and is comfortable around the staff.

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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from S B (Client) published on 8 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very pleasant and courteous and caring. And are very dignified when washing and changing. I have no issues with any one of them. Sometimes the foreign girls can be hard to communicate with but they are all friendly.

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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from Sue S (Daughter of Client) published on 28 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff are always polite and friendly and treat Mum with care and respect. When I have needed to contact the office the phone is always answered promptly and the staff are helpful, reassuring, and happy with their interaction with Mum.

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Review of

Bosworth Homecare Services - Long Eaton & Surrounding Areas

from Jen B (Daughter of Client) published on 4 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Some of your carers are excellent. Some need training. Some of them should not even be carers, I know it’s difficult to recruit but you should make sure they are properly trained. It’s not only unpleasant for the client but adds pressure on the good carers!

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare Services - Long Eaton & Surrounding Areas

Thank you for taking the time to leave us a review. Firstly, thank you for your kind words about our excellent carers. However, we are disappointed to see the comments about training. We provide full training for all of our carers before they start with us and continue to provide updated training throughout their time with us. We would like to get this resolved, so please would you give the office a call so we can look into this further as we strive to provide the best care possible and would appreciate any further information you could provide.


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Review of

Bosworth Homecare: Swadlincote

from P S (Daughter of Client) published on 10 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Service could be better, communication could be better, i.e. when the carer is going to be late or the carer has changed.
Carers keeping to the time, not cutting the clients' time in half so they can make time up so that they finish on time, I could go on.

Reply from Ceri Cavroulacis, Branch Manager at Bosworth Homecare: Swadlincote

Firstly, can I thank you for taking the time to leave us a review and would like to say that we fully take your comments on board and will look into it for you. Should you have any other comments or suggestions, please give us a call so we can help further, as we are always looking to improve and strive to provide the best care possible.


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Awards / Recognitions (1)

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