Home Care Provider Owned by Guardian Angel Carers in Cardiff

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Guardian Angel Carers in Cardiff

Only the locations & reviews in Cardiff for Guardian Angel Carers are showing below.

View the details of all 14 locations (with 356 reviews) owned by Guardian Angel Carers

Guardian Angel Carers Locations in Cardiff (1)

 

1 Home Care Provider owned by Guardian Angel Carers in Cardiff

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Guardian Angel Carers - Cardiff

Millgrove House, Parc Ty Glas, Llanishen, Cardiff CF14 5DU 

9.8 25 reviews
"The care provided is second to none. Information on the timings of visits is excellent, carers are on time and always courteous, always…"   Read all 25 reviews

Guardian Angel Carers provide home care in the comfort of the home. Staff work closely with the client and loved ones to create personalised care plans. Guardian Angel Carers cater for many needs. Options range from assisting with light household… Read more about Guardian Angel Carers - Cardiff

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Guardian Angel Carers Reviews in Cardiff (25)

9.9
Guardian Angel Carers has a Group Review Score of 9.9 (9.851) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Guardian Angel Carers must have a Review Score.

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Review of

Guardian Angel Carers - Cardiff

from Elizabeth J (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a sudden increase in my mother's need for care, Guardian Angels stepped up really quickly from once a week to daily visits. The managers were wonderful, giving great advice as well as awareness of different individual needs and preferences. The carers without exception are kind, keen, willing
and efficient. I am so grateful.

Reply from Shannon Dunn, Branch Manager at Guardian Angel Carers - Cardiff

Thank you for your lovely feedback. We're so pleased we could support mum when she needed it most!


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Review of

Guardian Angel Carers - Cardiff

from David C (Husband of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is second to none. Information on the timings of visits is excellent, carers are on time and always courteous, always good humoured and respectful, and actually care for those they are caring for. Nothing is too much trouble should time permit. Greatly appreciated.

Reply from Shannon Dunn, Branch Manager at Guardian Angel Carers - Cardiff

Thank you for your kind words. We're delighted to hear that you appreciate the dedication and professionalism of our carers. Providing compassionate and reliable care is at the heart of what we do, and it's wonderful to know that it has made a positive difference!


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Review of

Guardian Angel Carers - Cardiff

from D P (Daughter-in-law of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was highly recommended Guardian Angels by a very good friend of mine after she required their services for her parents.
We only required the services of Guardian Angels for two weeks as my mother-in-law has now gone into a care home. However, the two weeks the carers were attending to mum-in-law
proved invaluable to her because each carer, without exception, provided a very high level of care, kindness and professionalism.

Reply from Shannon Dunn, Branch Manager at Guardian Angel Carers - Cardiff

Thank you so much for your kind words. We're delighted to hear that our carers were able to provide the support and care your mother-in-law needed during those two weeks. It means a lot to us to know that our team made a positive difference.


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Review of

Guardian Angel Carers - Cardiff

from K Y (Daughter of Client) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels are a complete godsend. They have been primarily supporting my mother (91) but also do a lot to help my father (90) too. They have been supporting my parents for several months. They help Mum to cook a main lunchtime meal and provide further support in the evening. They also do lots
of other helpful things around the house. I really don't know how as a family we would manage without them. They make it possible for my parents to be at home, together.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your kind words. We're so pleased our care has made a positive difference for your parents and family. Supporting them to live happily at home together means everything to us.


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Review of

Guardian Angel Carers - Cardiff

from P C (Client) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient service. Carers are fully responsive to my needs and are always prepared to do that little bit extra. The carers are always punctual allowing for local traffic conditions. They always stay for the allotted time.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your kind feedback. We're glad our carers meet your needs and go the extra mile. Punctuality and attentive care mean a lot to us and we're pleased it's made a difference.


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Review of

Guardian Angel Carers - Cardiff

from Suzanne G (Daughter of Client) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been fantastic, enthusiastic, fun to chat with and mindful of Mum's individual needs. People have been flexible and do some shopping when needed. The care management app is great to be able to check Mum is doing well or needs more support. Everyone is very kind, caring and respectful.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you so much for your kind words - we're thrilled to hear that our team has been meeting your mum's needs with care and respect. It's wonderful to know you find our Family Portal helpful too.


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Review of

Guardian Angel Carers - Cardiff

from Lorraine S (Daughter of Client) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a live-in carer (on rotation) for the last 3.5 months. I cannot thank the amazing efficient staff and the carers enough for their professionalism, efficiency and perseverance. I say perseverance because the situation with Mum's dementia can be challenging at times but they never fail to
resolve and diffuse issues, all with good nature and understanding. The carers are so well trained and they know when she cannot always express what is wrong and their patience is unending. I am constantly in awe of how hard they work from morning to evening and through the night without complaint and in good humour. You are all wonderful.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your kind words. We're glad our team's care and dedication have made a positive impact on Mum, especially during challenging times. We appreciate your trust in us!


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Review of

Guardian Angel Carers - Cardiff

from G C (Daughter of Client) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels Carers stepped in as soon as my mother returned to her own home from a residential care home. She was assessed the same day and care was put into place immediately. A care plan was drawn up by the assessor and so far, all has worked well. Thank you, Angels!

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your wonderful feedback! We're glad to hear that your mother's transition went smoothly and that our care plan is working well. It's our pleasure to support you and your mother, and we're here if you need anything else. Thank you for choosing Guardian Angel Carers.


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Review of

Guardian Angel Carers - Cardiff

from Angela B (Mother of Client) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter hasn't been using the service for very long. She really enjoys the time out with carers.
I find them very polite and caring.

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Review of

Guardian Angel Carers - Cardiff

from C W (Sister of Client) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic service, my brother is a different person since using Guardian Angels. He's so happy. And it's enabled me to take a step back and concentrate on my own job and family. I would definitely recommend them.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for taking the time to give us feedback. We're thrilled to know our services are benefiting!


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Review of

Guardian Angel Carers - Cardiff

from S H (Wife of Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been receiving help from my husband (who has dementia) since August 2023. For the first few months care was up and down with different times and carers. Now things have settled and we are very happy and my husband loves having a chat with them all.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your feedback - we're pleased to hear that following a management transition, there's been an improvement in stability, leading to more consistent schedules and call times for you!


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Review of

Guardian Angel Carers - Cardiff

from Rob B (Client) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I sadly suffered a significant parachuting accident whilst serving in the air force. It was life-changing, now being a tetraplegic and unable to walk. I require 24/7 live-in care, which is vitally important to me being able to live a fulfilling and as independent life as possible, from the comfort of
home.
On this journey I have received care from a variety of providers, who have sadly failed me on numerous occasions.
My mental health definitely took a turn for the worse! 
Everything changed for the better after being introduced to Guardian Angel Carers Cardiff.  The team have excelled, implementing and ensuring the best levels of care are being delivered. It has been completely refreshing - the team from the owners, to office staff and carers have all gone above and beyond.  I don’t sit in worry anymore with concerns of who will be letting me down next.
I can fully recommend Guardian Angel Carers Cardiff. A wonderful service that you can trust and a team I’m incredibly grateful for!

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for those kind words and it has been our pleasure helping you day to day.


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Review of

Guardian Angel Carers - Cardiff

from Neville A (Client) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My connection with Guardian Angels started within 2 - 3 days of an urgent request being made by my eldest daughter.
Since then I have met many carers, whose knowledge and assistance have proved invaluable, resulting in an improvement in my health and wellbeing, which has been noticed by many members
of my family, as well as the carers themselves.
As well as helping me with my unsteadiness as appropriate, I have made many new friends, Important to me following the loss of my wife after 65 years of marriage in 2022.
I'll be 91 this year, but realise how lucky I am, as I often say 'I've still got all my marbles!'
Thanks to you all.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

It's wonderful to hear how Guardian Angel Carers have been able to assist and how newfound friendships have made such a positive impact on your life after the loss of your wife. We're so glad to have you onboard with us!


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Review of

Guardian Angel Carers - Cardiff

from Hazel J (Daughter of Client) published on 12 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels came in as night sitters, they came 3 nights per week. My mum would usually be in bed when they came but they always had a little chat with her reassuring her that they would be there all night, (sitting in the next room as requested by us). As Mum’s health deteriorated the ladies sat
by Mum's bed all night, showing Mum love, respect, and kindness until she died just a few weeks later. I was contacted by the company a few times just to ask if everything was ok and asking if there was anything more they could do for Mum or us as a family, in a professional but friendly caring way which we appreciated
I would definitely recommend this company!

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for those kind words and we are glad we could help in a small way.


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Review of

Guardian Angel Carers - Cardiff

from Louis C (Son of Client) published on 12 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided continues to be of a high standard and the carers are all very friendly and liked by my mum. We recently needed to rearrange a session because of a hospital appointment and the office were very easy to deal with and were able to accommodate the change with no fuss.

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Review of

Guardian Angel Carers - Cardiff

from Debbie C (Wife of Client) published on 7 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels answered my prayers when looking for urgent private care when I was unable to source a care package through social services. From the outset they were professional, transparent and attentive, responded quickly to any issues and showed compassion. From my experience I would highly recommend
Guardian Angels.

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Review of

Guardian Angel Carers - Cardiff

from Nigel S (Nephew of Client) published on 23 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from a professional organisation. Clear information and helpful guidance made a new and challenging matter much easier to put in place.
The initial meeting went very well, and the team from then on have always been helpful, especially with all the changes I kept putting to them!
No faults
at all. Carers are always polite and helpful to my elderly uncle.
I felt reassured that he would always be safe and well looked after.
Fully recommended.

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Review of

Guardian Angel Carers - Cardiff

from M G (Wife of Client) published on 3 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The help my husband has received showering and dressing three times a week has been very good.

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Review of

Guardian Angel Carers - Cardiff

from Matt O (Grandson of Client) published on 18 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been comforted by the professionalism, compassion and organisation shown by Guardian Angels in the care provided to my grandmother.
They go above and beyond to stay in communication when and where needed. Our grandmother has been a lot more settled in her home since having daily visits from
the nurses.
Would wholeheartedly recommend it!

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Review of

Guardian Angel Carers - Cardiff

from Elaine C (Daughter of Client) published on 21 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels were a follow-on agency for Mum after using complex rehabilitation services. I can not speak highly enough of the manager and the team. They all looked after Mum, who had developed dementia over a short period of time, and us, as a family, with care, empathy, dignity and humour, which
helped lighten the mood on many occasions.

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Awards / Recognitions (2)

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