Home Care Provider Owned by Guardian Angel Carers in North Yorkshire

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Guardian Angel Carers in North Yorkshire

Only the locations & reviews in North Yorkshire for Guardian Angel Carers are showing below.

View the details of all 14 locations (with 358 reviews) owned by Guardian Angel Carers

Guardian Angel Carers Locations in North Yorkshire (1)

 

1 Home Care Provider owned by Guardian Angel Carers in North Yorkshire

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Guardian Angel Carers York

Suite 1, 1st Floor Coxwold House, Birch Way, Easingwold, York YO61 3FB 

9.9 27 reviews
"We were so fortunate that Guardian Angels were recommended to us. They supported my husband who has dementia whilst I was recovering from…"   Read all 27 reviews

Guardian Angel Carers York is an enthusiastic, dynamic and passionate team of care professionals who deliver the highest standards of home care services to individuals and families. Home care can transform the experiences of living independently at… Read more about Guardian Angel Carers York

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Guardian Angel Carers Reviews in North Yorkshire (27)

9.9
Guardian Angel Carers has a Group Review Score of 9.9 (9.851) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Guardian Angel Carers must have a Review Score.

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Review of

Guardian Angel Carers York

from Christine G (Niece of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the service that Guardian Angels provid to my Aunt. As I live many miles away, it is a real piece of mind that any care need, both physical and wellbeing is considered, with the care provider going beyond the expected to make a difference to my Aunt's day. The ability to use the
app real enables the family to be able to keep in touch with what is happening in the day, which is a fantastic aid. The Care provider are all seem genuinely caring and very patient when circumstances can be difficult. Highly recommend Guardian Angels to anyone. Thank you.

Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you so much for your kind words. We really do enjoy visiting and taking care of your aunt. I am pleased the app works well for you.


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Review of

Guardian Angel Carers York

from Ian W (Son of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been an absolute pleasure working with Guardian Angels to get the right care for my my mother who is suffering with Dementia. Guardian Angels have been very understanding and sympathetic to her needs. Providing high quality professional care in a difficult situation.
The team of Care Angels
are very punctual, polite, trustworthy and respectful, which gives both the family and the person being cared for the confidence they need.
My mother was having a difficult time coming to terms with needing care and having people she did not know come into her home. The Care Angels understood this and worked slowly with her to gain trust and friendship.
My mother would say, "I enjoy the Care Angels coming as we have a right laugh" This in its self is good medicine.
I would not hesitate recommending Guardian Angels to anyone who is in need of a little extra care and attention.
Thank you so much.

Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you so much for your kind words. You mum is lovely and it was always a pleasure to visit her.


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Review of

Guardian Angel Carers York

from Catherine R (Wife of Client) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so fortunate that Guardian Angels were recommended to us. They supported my husband who has dementia whilst I was recovering from an operation. They are very reliable and friendly, taking time to understand my husband's needs, preferences and interests. They shared their news and interests too
and it was lovely to hear my husband laughing and chatting. Nothing was hurried or rushed. He always looked forward to seeing them. They always asked what else would help us and would hoover or load the washing machine if time permitted. As a family this was a difficult time for us but "The Angels" looked after all of us with great kindness. They truly understand caring.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for this lovely review. Getting to know your husband was an absolute joy. His stories and amusing anecdotes always made our CareAngels chuckle! From visiting for a couple of hours each week through to short term live-in care, supporting and assisting you and your family during a difficult time was a privilege.


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Review of

Guardian Angel Carers York

from D S (Niece of Client) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been receiving care from Guardian Angels for almost 12 months. The care has been excellent going above and beyond to help on many occasions their team are kind very thoughtful and extremely thorough in everything they do. My Aunt was in hospital for a short stay recently and they helped
with visits and transport, being quite a distance away can make caring for my Aunt difficult but having Guardian Angels to care for her means she can stay in her own home safely and well cared for she is extremely fond of her carers and we as a family could not more happy with our choice of carers. I have lost count of the number of times they have made what could have been a very difficult and stressful situation so much easier. knowing they are calling on a regular basis has given myself and my Aunt peace of mind with their cheerful manner, thoughtfulness and showing kindness in so many ways.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your kind review. Your Aunt is an absolute delight to visit, whether that's in her own home or visiting her when she was in hospital. Her resilience and ability to adapt to her changing situation is admirable. Her cheeky smile and sense of humour mean we always leave with a smile!


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Review of

Guardian Angel Carers York

from Tony C (Son of Client) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had guardian angels for around 2 years start with short daily visits to visits to hospital and home numerous times a days In the last year mums health was not good but thanks to 6 members of staff in particular. to mention only a few where always there for mum with love. Care .and sometimes
just a chat really don't know how we would of copped without them all.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your review. All of our CareAngels absolutely loved spending time with your mum. Such an independent, determined lady who inspired us all! She's missed by everyone already.


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Review of

Guardian Angel Carers York

from Roger T (Son of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are extremely pleasant and always happy to do what is needed for my mother. They always arrive promptly and seem genuinely pleased to see her and look after her. My mother really likes them and appreciates what they do. I would have no hesitation in recommending them to anyone.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thanks for the positive feedback! All of our CareAngels love visiting your Mother. Along with her contagious smile, her stories, poems and piano playing keep us all in awe!


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Review of

Guardian Angel Carers York

from Jane J (Daughter of Client) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is 99 with a very sharp mind but is now nearly blind and suffers with permanent back pain. We started having a visit for one hour each weekday to relieve me (daughter) from the housekeeping side of caring for Mum. This worked really well and the care angels were all so helpful and kind. After a
fall in October and a spell in hospital, Mum returned home and Guardian Angels were able to provide live-in care. Although Mum is still moderately independent, she wouldn't be able to live on her own so this was a much better solution for her than a care home. Both the live-in helpers we have had so far have been so kind and caring and Mum enjoys having them around.
Guardian Angels has been wonderful at listening to Mum's story and fitting the "right" carer to her needs. They have taken a lot of pressure off me in particular and enable me to be a daughter again, not a carer.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Hi Jane, thank you so much for your wonderful review. Your mum's sharp wit and relaxed attitude means that our CareAngels have all loved visiting her. Her lessons in the use of an Aga and how to touch our toes have also been gratefully received! Our Live-in CareAngels tell us that your mum and yourself have made them feel part of the family. Thank you.


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Review of

Guardian Angel Carers York

from Kate W (Daughter of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies at Guardian Angels have been excellent in caring for my parents and helping them with jobs at home.
They have been great at discussing our needs with the whole family and keeping us updated.
I would definitely recommend Guardian Angels to anyone looking for care for their family.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for this review. All of our CareAngels love visiting your parents. Your father's charm has us all feeling wonderful! Your mum's quiet and friendly demeanour makes our visits an absolute pleasure.


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Review of

Guardian Angel Carers York

from C D (Next of Kin) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum suffered a broken hip and wrist in December 2023. It left her with poor mobility, memory loss and other symptoms and is housebound and not able to look after herself and her home. She is getting older and relying more and more on friends and family. She is independent and does not want to go into
residential care. Guardian Angels have been brilliant visiting 2 days a week which Mum really looks forward to and have given me peace of mind that she is receiving professional, caring and friendly support which in turn is supporting family and friends. The level of communication is very good with the post-visit reports in addition to the review structure to ensure the care level is correct for Mum. As my mum's cognitive capacity reduces further, I am confident that Guardian Angels will be able to increase their support to enable my mum to stay in her own home for as long as possible.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your glowing review. We're so pleased that our care and support have given your family the reassurance that your mum is being cared for professionally and with a person-centred approach. We look forward to continuing to care for her as her journey continues.


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Review of

Guardian Angel Carers York

from Kate R (Daughter of Client) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum suffered a stroke and seizure in 2020 which she was lucky to survive. It left her with poor mobility, memory loss and other usual symptoms and is practically housebound and not able to look after her home and surroundings. She also has other health issues which hinder the situation. She is getting
older and relying more and more on me and my sister. It's a hard decision to make but the realisation was we couldn't sustain the level of help she needs. She is fiercely independent and not ready for a home, so the only answer was external help. We are so lucky to have found Guardian Angels. They have been absolutely brilliant. They visit weekly, which Mum really looks forward to and have given us peace of mind that she is receiving professional, caring and friendly support which in turn is supporting us too. We love the level of communication, the post-visit report as well as the review structure to ensure the care level is correct for Mum. We wouldn't want to be without them now!

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your kind words. It has been an absolute pleasure visiting your mum and getting to know her. We are delighted that this is giving you and your sister peace of mind and glad that you find the notes and review structure helpful.


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Review of

Guardian Angel Carers York

from Katy D (Daughter of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In April this year, we suddenly found ourselves in need of help for Mum. She had accepted a cancellation for a knee replacement with 2 weeks' notice. Mum had been diagnosed with Alzheimer's 18 months previously.
She had been managing really well independently but we knew that we would need extra help
during her recovery.
We contacted Guardian Angels who arranged a home visit straight away. They discussed Mum's needs and what support she would need following her operation. The care was put in place following a post-op visit from the registered care manager to assess her needs.
Myself and my sisters were really pleased with her care and the care app which was updated after each visit was invaluable to us, especially with Mum's short-term memory issues. They adapted the care as Mum began her recovery and needed less support.
We couldn't fault Guardian Angels and we will definitely keep them in mind if we need help in the future!

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Many thanks for your kind comments. It was a pleasure to be able to support Mum at a time when she was recovering from her operation. As a team, we find it very rewarding to be able to help someone get back on their feet after being in hospital, for whatever reason and be able to offer that reassurance to caring families like yourselves. Please give Mum our very best wishes.


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Review of

Guardian Angel Carers York

from Bev R (Daughter of Client) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The absolute best care we could have asked for was provided for Mum on a daily basis. Always arrived on time and was always cheerful, friendly and professional and Mum looked forward to seeing her carer. Meals were prepared to high standards and always discussed and planned and even brought a few items
when Mum ran out. Mum always treated with dignity and respect and always had time to ensure she was ok both physically and mentally. The team are extremely vigilant to any health issues and would flag these.

Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you for such a heartfelt review. It was a pleasure visiting your mum and she is still missed by us all.


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Review of

Guardian Angel Carers York

from Claire M (Daughter of Client) published on 12 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old Mum is still able to live in her own home thanks to the support she receives from Guardian Angels. She's been getting support now for over a year and there's never been any cause for complaint. As she has daily care, you wouldn't expect it to always be the same person visiting, but we
have been impressed by the consistency nonetheless. The carers write comprehensive notes, spot things which need attending to (like picking up on symptoms of a UTI) and get in touch whenever needed. I am very grateful that we found this service and would highly recommend them to others.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you for the lovely review. We know how important it is for family members to be able to read our notes in real-time and see how their loved ones are feeling and what activities they are undertaking on a daily basis. It is always our pleasure to visit your mum, she has a dry sense of humour, that always brightens our day. Maintaining her independence, and allowing her to remain at home is what we pride ourselves on. Thank you for allowing us to be part of your mum's journey.


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Review of

Guardian Angel Carers York

from A H (Son of Client) published on 11 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Guardian Angel Carers have been invaluable in helping me to look after my parents in their own home. They want to stay in their own environment for as long as possible and having a Guardian Angel caring for them means I have peace of mind that someone is there when they need assistance.
I find
the Guardian Angel Carers to be very professional, friendly and helpful and would not hesitate to recommend them to anyone looking for care in their home.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you for such a heartfelt review. We have loved being part of your parents' journey. From meal preparation a couple of times per week, through to offering dignified personal care and now a completely tailored live-in CareAngel. Knowing your parents can remain independently in their home makes us feel proud of what we do.


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Review of

Guardian Angel Carers York

from H W (Daughter of Client) published on 11 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Guardian Angels offer a superb service. The care and support given whilst looking after my Mum went above and beyond the norm! Mum was treated with respect, dignity and compassion by the Care Angels, and she soon came to regard them as friends. On more than one occasion the Angels stayed
beyond their allotted time slot because they had concerns about Mum's wellbeing and would only leave when reassured she was fine and had spoken to me (daughter). I can highly recommend Guardian Angels Easingwold, they do an exceptional job of caring for people in their own homes.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for your kind words. It's always an absolute pleasure visiting your Mum. Our CareAngels often tell us that seeing her is an absolute delight as she's always interested in their lives. Thank you for allowing us to be part of her life.


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Review of

Guardian Angel Carers York

from P H (Client) published on 5 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my Aunty is being cared for very well by the Guardian Angel thank you for all your help as we live in Scotland and it helps us to make sure she can live independently in her own home...and she is happy and contented as she reaches 100 years old.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you for your kind review. We absolutely love visiting your Aunty, and assisting her to live independently at home at the age of 99! When we arranged to take her to York Minster and meet the Chaplain, seeing the delight on her face was incredible! Thank you for allowing us to help your Aunt revisit the places and memories she holds so dear.


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Review of

Guardian Angel Carers York

from Carol C (Daughter of Client) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels have provided day and night care for my mother for the last six months and the service has been excellent. The care staff are professional, well-trained, kind and compassionate. The management team provide excellent support to both the care team and clients, and they also ensure that
the care plan is regularly updated to meet my mother's evolving care needs.
Guardian Angels provides a service which gives me peace of mind, knowing that my mother is being well looked after by a team that will always try to go the extra mile when asked.

Reply from Debbie Burchall, Business Owner at Guardian Angel Carers York

Thank you for a lovely review. All the team enjoy visiting your mum and getting to know the family.


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Review of

Guardian Angel Carers York

from C F (Client) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were always punctual. They were kind and helpful. Nothing was too much trouble and they checked I had everything I needed before they left. They helped me to regain my independence after my stay in hospital.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Hi, thank you so much for this review. We're so pleased the care we provided was helpful in your return to full independence.


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Review of

Guardian Angel Carers York

from Thomas C (Husband of Client) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the respite care received. From our initial contact we were treated sympathetically, and great efforts were made during the festive season to ensure that we received the support required. As the husband of the client, these visits were extremely helpful to me, allowing me some
time to myself and to recharge my batteries, and I felt confident that my wife was being cared for and, when possible, motivated when I was out of sight.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

Thank you so much for this review. We all loved spending time with your wife and getting to know you both.


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Review of

Guardian Angel Carers York

from G H (Client) published on 23 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from everyone. Many, many thanks.

Reply from AJ Jane, Business Owner at Guardian Angel Carers York

We're so pleased you are finding our assistance helpful and of a high standard. Our aims for excellence are being achieved!


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Awards / Recognitions (2)

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