Home Care Providers Owned by Pure Care Support Ltd

  • Home Care Providers Owned by Pure Care Support Ltd

Pure Care Support Ltd Locations (2)

 

2 Home Care Providers owned by Pure Care Support Ltd

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Pure HomeCare

194 Belgrave Road, Leicester LE4 5AU 

8.0 28 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Pure HomeCare

Cobalt Square, Unit 4H and 4F, 83 Hagley Road, Birmingham B16 8QG 

28 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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CHD Living Ltd

Pure Care Support Ltd Reviews (56)

Reviews Posted for members of Pure Care Support Ltd

Overall Experience

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Review of

Pure HomeCare

from Neil D (Son of Client) published on 19 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the communication and professionalism delivered by Pure Homecare. Can't speak highly enough about the care delivered. The carers are lovely and the office team are so good, always accessible. Really appreciate everything they've done for our family.

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Review of

Pure HomeCare

from Saidaiah Y (Client) published on 23 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service but need some improvement.
Need to improve the continuity of client care. Need a lot of improvement in communication and carer duties arrangement.
For one week we had, every day, one new, unfamiliar carer which is not safe to the client.

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Review of

Pure HomeCare

from Joan W (Client) published on 20 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I need help after a hip replacement. Although I did not feel ill, I was in a lot of pain, and I could not dress myself and felt useless. I was also reluctant to have someone I didn't know in my house. However, I need not have feared, as the help I received from Pure HomeCare cares was in all ways excellent.
She provided the physical help I needed, but just as important, she encouraged me every day to regain my independence. I would not hesitate if I needed help again.

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Review of

Pure HomeCare

from Caroline H (Client) published on 13 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have needed care with washing and dressing since my diagnosis of cancer. Carers are reliable and good at their job - I always feel safe and treated with dignity. And they are kind. I love that they take the time to make me a cup of tea after I’m dressed and the bed is made - it allows my husband time
to do breakfast and school run knowing I am sorted!

Reply from Josh Sandhu, Director at Pure HomeCare

How wonderful to hear your feedback! We are so very pleased to be supporting you and glad we can give your family peace of mind! Your feedback will be passed on to your team - Thanks so very much!


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Review of

Pure HomeCare

from Ian (Son of Client) published on 17 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A small team of carers got my mother up every day for the last six months before she went into a home. They were all professional and did their job well. The two most regular ones developed a great relationship with my mum and she was always pleased to see them. The backup from the office was good,
and they responded really well to feedback. We would happily recommend them.

Reply from Lola Ojomo, Director at Pure HomeCare

We are so delighted to receive such wonderful comments - of course, everyone adored Mum so our job in supporting her was easy! Wishing her the best of luck in her new surroundings, thanks again!


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Review of

Pure HomeCare

from L H (Daughter of Client) published on 25 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the care givers. They are so considerate and helpful. Office staff are always accommodating and listen to you. Friendly. Mum has had care for approximately five years from Pure HomeCare. However, she now has to be in a care home permanently. Whilst mum was in the care home on a temporary
basis, I was telephoned a few times asking after her health. Have always been pleased with the team.

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Review of

Pure HomeCare

from J H (Client) published on 9 February 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service I received in the past. I have experienced admin problems but nothing serious. The carers I have had have all been extremely hard working, courteous and pleasant.

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Review of

Pure HomeCare

from Laura (Daughter of Client) published on 8 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only just recently joined Pure HomeCare and so far we are both impressed with the great level of service she has received. The carers are lovely and friendly and the office is great at communicating and we hope to have a long-lasting relationship with them all. I would highly recommend this
company for anyone you love who needs that special treatment and excellent care.

Reply from Lola Ojomo, Director at Pure HomeCare

Thank you so very much for your lovely comments Laura - our team will be so pleased to hear this wonderful feedback. Thanks again Laura.


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Review of

Pure HomeCare

from Margaret B (Client) published on 28 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My personal experience of the care provided for is excellent. But I'm not sure how it would be with new carers. Generally, care providers still have a long way to go to be the best.

Reply from Lola Ojomo, Director at Pure HomeCare

Thank you so very much - it is wonderful to hear you describe your experience of the care provided as excellent!


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Review of

Pure HomeCare

from Sue C (Daughter of Client) published on 19 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's carer went out of her way to rearrange her schedule at short notice so that she could drive my mum to have her Covid vaccination. Thank you for such dedicated care and attention. I am 200 miles away and unable to visit. It is so reassuring that mum is being looked after so well in these challenging
times.

Reply from Lola Ojomo, Director at Pure HomeCare

It's really hard not to adore your mum! Thank you so much for your wonderful words to our teams - her caregivers will be so pleased.


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Review of

Pure HomeCare

from Frances G (Friend of Client) published on 7 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I used Pure Home Care to provide care to a friend for two periods each day over several months. I found the employees very professional and whatever was required to happen did happen and on time. It was simple to contact the company and messages were relayed in an accurate and timely manner. All the
carers were pleasant and engaged with my friend above the care demanded of them. I would certainly use this company again if the occasion arose.

Reply from Lola Ojomo, Director at Pure HomeCare

Thank you so much for your very kind words! Such feedback helps our team and boosts their morale! It has been such a pleasure working with you in supporting your friend. It is wonderful that she has someone like you in her life. Thanks again!


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Review of

Pure HomeCare

from Julia M (Daughter of Client) published on 7 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find all the carers are kind, compassionate, helpful, trustworthy and reliable. Lovely people who really are the type of people you feel happy to entrust with the care of a loved relative. Despite initially being quite reluctant to accept outside support mum now really enjoys carer visits, and realises
how much she relies on them in her wish to remain living in her own home.

Reply from Lola Ojomo, Director at Pure HomeCare

Thank you so very much for your comments - our Caregivers will be so thrilled to receive such positive feedback - thank you!


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Review of

Pure HomeCare

from Lucy C (Power of Attorney of Client) published on 6 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to arrange 24/7 care urgently for an elderly lady who was bedbound. The team at PureHome Care were exceptional. They moved at speed to put a package in place, helped me to navigate and understand how everything would work and were available outside of normal office hours to help. In my opinion,
they went above and beyond to make sure that the lady could return from the hospital and to the comfort of her own home quickly and safely. The care once the user returned home was outstanding. I felt confident that the elderly lady was getting the best possible care and was receiving more than just basic physical care - she was being nurtured, cared for and loved. The user was also extremely happy with the care she was receiving and formed a very close bond with her main carer. I would have no hesitation in using PureHome Care again and in fact, they would be my first port of call.

Reply from Lola Ojomo, Director at Pure HomeCare

We are so very grateful for your kind words. It was such a pleasure supporting her! We will pass on your wonderful comments to her support team.


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Review of

Pure HomeCare

from F C (Client) published on 19 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Please do not be surprised at the identical way I have filled all the 'boxes' the same because it is quite true. My Monday to Friday carers are excellent. They do various things around the house, shop for me if needed, but my main point is because I live alone and sometimes feel lonely (although I have
never been keen on much company) when the carer leave after her time here, I feel my whole life has been made happy, comfortable and contented.

Reply from Lola Ojomo, Director at Pure HomeCare

We are so very pleased to hear your lovely feedback. It is an absolute pleasure supporting you. Thank you for being so wonderful.


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Review of

Pure HomeCare

from Jane O (Client) published on 20 August 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pure HomeCare were able to provide me with a reliable and friendly sitting service at short notice. Staff were helpful, polite and professional. I was happy with the care that my husband received and not hesitate to use Pure HomeCare services again.

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Review of

Pure HomeCare

from Neil D (Nephew of Client) published on 4 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company really did come to our rescue as we needed a care package in place within 24-hours. It was absolutely no trouble for Pure Care, and they have proven to be so friendly, courteous and professional to us at every step - my brother and I couldn't be more grateful. We don't live in the area,
but we know that my aunt is receiving a very high standard of care. We recently experienced a bereavement, and one of my aunt's carers has been such a wonderful comfort, and even bought her flowers - such a kind and caring gesture which reinforces the fact that this was definitely the right company to employ.
So thank you so much to everyone at Pure Care; we really do appreciate the kindness of your staff.

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Review of

Pure HomeCare

from M S (Wife of Client) published on 14 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, approachable carers and very mindful of my current situation; husband having dementia. I felt I could have them as friends.

Reply from Lola Ojomo, Director at Pure HomeCare

Thank you so very much for your wonderful words - this will be passed on to Mr S's team who will be so thrilled. We adored supporting Mr S (who wouldn't!) and hope he is getting on well. Also, thank you for being so lovely to our Caregivers!


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Review of

Pure HomeCare

from D H (Mother of Client) published on 30 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff helpful, polite and thoughtful.

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Review of

Pure HomeCare

from S C (Client) published on 27 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service you give, the carers are of a very good standard and do everything professionally as they are so close we become friends and they help with anything. My needs are simple now not as some clients who can't do much but we come together well. I would recommend this service
to friends.

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Review of

Pure HomeCare

from Helen B (Sister-in-law of Client) published on 17 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found this company excellent. They help and support my brother in law. They come twice a week. Once to help with weekly shopping, at first, he didn't really know what to buy but with help and understanding from the support worker he chooses products for himself. On the second day he chooses which
local town he would like to visit, they have lunch, he has been taken out to visit friends in the hospital. All in all an excellent service. Everyone really happy with his carers.

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Frequently Asked Questions about Pure Care Support Ltd

How many Agencies does Pure Care Support Ltd own?

Pure Care Support Ltd own 2 Agencies.

Which Pure Care Support Ltd Agencies have the highest review score?

Pure HomeCare & Pure HomeCare have the highest review score.
Pure Care Support Ltd in Leicestershire Pure Care Support Ltd in West Midlands

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