Home Care Providers Owned by Carefound Home Care

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your lovely review! We're pleased to hear you appreciate our efficient, compassionate service and strong communication. Our office team is always here to support you and adapt to your needs. Let us know if there's anything more we can do. Kind regards

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind and thoughtful feedback. We're thrilled to hear that our team has been able to provide the compassionate and professional care that your husband needs, especially given his initial hesitation. It's wonderful that our carers have worked to gain his confidence and that he feels comfortable with the support they provide.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your thoughtful review. We're delighted to hear that your husband has been experiencing such positive support from our team at the West Bridgford branch. Knowing that our carers are bringing him comfort and companionship, and that you feel supported by our office staff, means a lot to us. Our goal is always to provide flexible, compassionate care tailored to each person, and it's wonderful to know that we're meeting your expectations.Your recommendation is greatly appreciated, and we look forward to continuing to support you both. Please don't hesitate to reach out if there's anything further we can do.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for sharing such a kind review! We're thrilled to hear that you and your mum have found our service friendly, efficient, and supportive. It's our priority to ensure that communication with families and healthcare providers is seamless, so were glad the GP liaison and app feedback have been helpful.
We're especially happy to hear that your mum enjoys her visits with our carers that connection is so important to us. Thank you for trusting us with her care, and please reach out anytime if there's more we can do to support you both.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

I'm really pleased to hear that Carefound has been meeting your expectations. It's reassuring to know that the carers are polite, helpful, and proactive, and that the app keeps you updated effectively. It sounds like the team has been responsive to any last-minute needs, especially with GP requests. If there's anything specific you think could be improved or if you have any other feedback, please let us know. It's important to ensure Mum continues to receive the best care possible. Kind regards

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for sharing your experience with us. We are delighted to hear that your first experience with a carer was positive and that our management and staff were able to put you at ease during your recovery. Our team strives to provide a professional, polite, and helpful service, and it's wonderful to know that you found our staff friendly and respectful. Establishing a comfortable daily routine is crucial for recovery, and we're pleased that our assistance contributed to your progress. Your recommendation means a lot to us.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind review! We're delighted to hear that your mum has received excellent care from our team. It's lovely to know that our carers' punctuality, politeness, and attentiveness have made a positive impact. We're committed to respecting our client's wishes and needs, promoting independence, and vigilantly monitoring health issues. We understand that being in someone's home requires sensitivity and respect, and we're grateful that you've noticed and appreciated this aspect of our service. We are glad you find value in the peace of mind, professionalism, and reliability we strive to provide. Thank you once again for your thoughtful feedback.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind words and for sharing your positive experience with Carefound Homecare. We are thrilled to hear that your mother has grown comfortable and looks forward to her visits with our carers. Building a personal connection and ensuring our clients feel at ease is at the heart of what we do. We're glad to know that our carer's punctuality and efficiency have made a positive impact and that our communication has provided you with peace of mind. Your feedback means a lot to us and motivates our team to continue delivering the highest standard of care. Thank you for trusting us with your mother's care. If there's ever anything more we can do to support you and your family, please don't hesitate to let us know.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for sharing your experience and kind words. We are truly sorry to hear about your fall and the resulting injury, but we are glad to know that our team has been able to support you during this challenging time. Our carers strive to provide not only the necessary physical assistance but also the emotional support that can make such a significant difference in recovery. It's wonderful to hear that you now feel confident enough to shower on your own and are on the path to recovery. Your feedback means a lot to us, and it reassures our team that their hard work and dedication are making a positive impact. We will certainly pass along your regards to everyone involved in your care.