Home Care Providers Owned by Carefound Home Care

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Carefound Home Care
Carefound Home Care provides highly personalised home care services to elderly people in Cheshire, Nottinghamshire and Yorkshire. Services include flexible hourly home care and 24-hour live-in care.

They are locally owned and managed from regional branches in Wilmslow, West Bridgford, Harrogate and York.

They have won various local and national awards and are unique in the UK with all of their branches inspected to date rated 'Outstanding' by the Care Quality Commission (CQC).

Carefound Home Care Locations (4)

 

4 Home Care Providers owned by Carefound Home Care

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Carefound Home Care (Wilmslow)

Springfield House, Water Lane, Wilmslow SK9 5BG 

9.9 46 reviews
"The care I have received has been consistently thoughtful and kind. My carers go out of their way to make my life comfortable and…"   Read all 46 reviews

Carefound Home Care Wilmslow is Cheshire's local provider of highly personalised home care services to older people and is one of few providers in Cheshire rated 'Outstanding' by the Care Quality Commission (since October 2018) in all areas. It is… Read more about Carefound Home Care (Wilmslow)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Carefound Home Care (Harrogate)

Oakwood Park, Bishop Thornton, Harrogate HG3 3JN 

9.8 61 reviews
"Well trained good quality carers who have become our friends. Very good in emergency / difficult situations. Weekly rotas very good &…"   Read all 61 reviews

Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need it. Their home care service is rated 'Outstanding'… Read more about Carefound Home Care (Harrogate)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Carefound Home Care (York)

Suite 11, Tower House, Fishergate, York YO10 4UA 

9.8 9 reviews
"Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to…"   Read all 9 reviews

Carefound Home Care in York provides highly personalised home care to older people in the York area including Acomb, Askham Bryan, Askham Richard, Bishopthorpe, Clifton, Copmanthorpe, Fulford, Heworth, Haxby, Huntington, Linton-on-Ouse, Naburn, Newton-on-Ouse,… Read more about Carefound Home Care (York)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Carefound Home Care (West Bridgford)

Bridgford Business Centre, 29 Bridgford Road, West Bridgford, Nottingham NG2 6AU 

9.6 29 reviews
"My experience as a first time service was very good. I had a one week respite care while my private carer (of eight years) was on holiday.…"   Read all 29 reviews

Carefound Home Care in West Bridgford is a truly local provider of home care services to older people in the Nottinghamshire area. They are rated 'Outstanding' by the Care Quality Commission (June 2022) and are one of few care providers in the country… Read more about Carefound Home Care (West Bridgford)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Carefound Home Care Reviews (145)

9.8
Carefound Home Care has a Group Review Score of 9.8 (9.765) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carefound Home Care must have a Review Score.

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Review of

Carefound Home Care (West Bridgford)

from Doreen H (Client) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience as a first time service was very good. I had a one week respite care while my private carer (of eight years) was on holiday. The care manager came and introduced me to the company and then came with the carer on their first day. By the end of the week became to my ways. I have Parkinson's
syndrome with no dementia, I was very pleased to be treated with dignity and I have booked two more separate months later in the year. The carers showed signs of good training. I was very concerned that the accounts department took a repeat payment of my account. This was rectified quickly with an apology.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for taking the time to share your experience. We're so pleased to hear that your first time using our service was a positive one, and that you felt supported and treated with dignity throughout your respite care. It's lovely to hear that the care team adapted to your routines and that their training came through in the quality of care you received.We're also glad we could quickly resolve the issue with the duplicate payment, and we apologise again for any worry that may have caused.It means a lot that you've chosen to book with us again later in the year - we look forward to supporting you!


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Review of

Carefound Home Care (West Bridgford)

from S C (Wife of Client) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Found all staff, friendly and helpful.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for taking the time to leave your feedback. Kind regards


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Review of

Carefound Home Care (Harrogate)

from Rosemary S (Client) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

V. good.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your kind review, we really appreciate you taking the time to leave your feedback.


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Review of

Carefound Home Care (West Bridgford)

from Brian K (Partner of Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All appointments made are assisted by a carer being in attendance by taking my partner to fulfill her appointments and escorted back home. This arrangement is working quite well and satisfactory. Also help is provided when required to carry out ironing, bedmaking and other light household duties such
as light meals, also gentle walks and exercises are carried out including blood pressure checks.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your kind review. We're delighted to hear that our care team is providing the support your partner needs and that the arrangements are working well for you both. Kind regards


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Review of

Carefound Home Care (Harrogate)

from Roy B (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see, very satisfied but worry about running out of money.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your kind words. We're delighted to hear that you're very satisfied with our care. Kind regards


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Review of

Carefound Home Care (Harrogate)

from Margaret H (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am grateful for the help and service from 5 carers.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your kind words! We're so glad to hear that our carers provided you with the support and service you needed.


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Review of

Carefound Home Care (West Bridgford)

from Susan H (Daughter of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother is only receiving welfare visits in her care home at the current time these are very satisfying for her. It is reassuring to have issues raised by the carers as I only see what happens in the evenings.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your feedback! We're glad to hear your mother finds the welfare visits satisfying and that our carers provide valuable support. It's important to us that you feel reassured, and we're always here to address any concerns. Kind regards


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Review of

Carefound Home Care (Wilmslow)

from Judy H (Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I have received has been consistently thoughtful and kind. My carers go out of their way to make my life comfortable and pleasant.
My condition makes it impossible to write any more.
Xxxxxxxxxxxxxxxxxxx

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you for your kind words. We're so pleased to hear that our carers have provided thoughtful and kind support, making your life more comfortable. Your feedback means a lot to us. Kind regards


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Review of

Carefound Home Care (West Bridgford)

from A C (Power of Attorney of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at West Bridgford provide an efficient and compassionate service. We have found their communication to be excellent and are reassured that they will contact us if any issues arise that need sorting. The office team in particular are quick to respond to queries and they are willing to change
arrangements or provide additional services to fit with the needs of the service user.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for your lovely review! We're pleased to hear you appreciate our efficient, compassionate service and strong communication. Our office team is always here to support you and adapt to your needs. Let us know if there's anything more we can do. Kind regards


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Review of

Carefound Home Care (Harrogate)

from Andrew V (Husband of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well trained good quality carers who have become our friends. Very good in emergency / difficult situations.
Weekly rotas very good & helpful.
Carers have individual strengths and skills and a broad age range.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you for your feedback! We're glad to hear our well-trained carers have become friends and provide excellent support, especially in emergencies. We appreciate your recognition of their skills, strengths, and the helpful weekly rotas. Kind regards


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Review of

Carefound Home Care (York)

from Brian W (Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to appointments. Staff punctual and caring. Excellent staff training programme in force. Capable management team. Happy to recommend.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you for your kind words! We're delighted you're happy with our care and services. Your recognition of our staff and management means a lot. If there's anything more we can do, please let us know. Kind regards


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Review of

Carefound Home Care (York)

from Chris T (Son of Client) published on 6 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my mum has had the carers, we have noticed that she seems happier in herself. The carer is well matched. The home is lovely clean and tidy. Communication is excellent. Also it is fantastic that the carer can take my mum out. Overall my mum's mental well being has improved.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you so much for your kind words and feedback! We're thrilled to hear that your mum is feeling happier and that her mental well-being has improved since starting with our carers. It's wonderful to know that the carer is a great match and that you're pleased with the communication and cleanliness of the home. Supporting your mum in getting out and about is a priority for us and we're so glad it's making a positive difference.


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Review of

Carefound Home Care (York)

from Elaine W (Daughter of Client) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always caring staff. Prompt response from the manager. Gives us peace of mind knowing that someone is there to pop into mum, even though she generally just wants company. Very grateful to you all for all you have done over the past few months.

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Review of

Carefound Home Care (Wilmslow)

from H W (Wife of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the Carefound Home Care staff seem to enjoy their work and are always very pleasant and professional. Any issues we have had are promptly and sensitively dealt with - my husband was very against accepting care at first but the girls worked hard to gain his confidence. He really likes the carers
who come but still hates having people in the house, however in his more rational moments, he accepts that I can no longer care for him without professional help. The care is by no means the cheapest available but if you want the best you have to be prepared to pay a slightly higher price.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind and thoughtful feedback. We're thrilled to hear that our team has been able to provide the compassionate and professional care that your husband needs, especially given his initial hesitation. It's wonderful that our carers have worked to gain his confidence and that he feels comfortable with the support they provide.


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Review of

Carefound Home Care (West Bridgford)

from B C (Wife of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been receiving support from the staff at the West Bridgford branch for a few months.
Both carers are unfailingly kind, patient and have got to know him well.
Although he is no longer able to anticipate their visits, while they are present he enjoys their conversation and support.
The
staff in the office always quick to respond to my queries and have shown flexibility when I needed to change arrangements.
I would have no hesitation in recommending Carefound Home Care and feel reassured by the professional approach of all staff members I have met.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you so much for your thoughtful review. We're delighted to hear that your husband has been experiencing such positive support from our team at the West Bridgford branch. Knowing that our carers are bringing him comfort and companionship, and that you feel supported by our office staff, means a lot to us. Our goal is always to provide flexible, compassionate care tailored to each person, and it's wonderful to know that we're meeting your expectations.Your recommendation is greatly appreciated, and we look forward to continuing to support you both. Please don't hesitate to reach out if there's anything further we can do.


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Review of

Carefound Home Care (West Bridgford)

from Anne D (Daughter of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and efficient service. Lots of extra information about further support has been provided and the liason with the GP is very useful. Communication is efficient and straightforward and it is very useful being able to see immediate feedback on the app. The carers provide a friendly and caring
service and mum loves their visits. Thank you.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (West Bridgford)

Thank you for sharing such a kind review! We're thrilled to hear that you and your mum have found our service friendly, efficient, and supportive. It's our priority to ensure that communication with families and healthcare providers is seamless, so were glad the GP liaison and app feedback have been helpful.
We're especially happy to hear that your mum enjoys her visits with our carers that connection is so important to us. Thank you for trusting us with her care, and please reach out anytime if there's more we can do to support you both.


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Review of

Carefound Home Care (York)

from E A (Daughter of Client) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience, my mum has the perfect carer, well matched in personality and she has taken time to find out what my mum likes and cares for her individual needs. She is happy every day bringing humour and humility.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (York)

Thank you so much for your wonderful feedback! We're delighted to hear that your mum is happy with her carer and that the match has been a perfect fit.


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Review of

Carefound Home Care (Harrogate)

from Wendy B (Client) assisted by family/friend published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very happy with the service provided. All the carers that visit me are kind and conscientious in their jobs.
Having the carers visit daily has made a huge difference to my quality of life and I always look forward to seeing whoever it is who is due to call.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

Thank you so much for your kind words! We're delighted to hear that you've been happy with the care you've received and that our carers have made a positive impact on your daily life. It's lovely to know that you look forward to their visits and we'll be sure to pass your compliments on to the team.


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Review of

Carefound Home Care (Harrogate)

from Liz H (Daughter of Client) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has had Carefound for a few months now. The care team is usually able to cover most shifts and Mum (as well as family) find the carers are polite and helpful. The carers tend to take their initiative and, using the app, we are kept updated with any issues. On the odd occasion where support has been
required for a last minute scenario (out of the planned care) the team has looked for ways to support, mainly related to GP requests.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Harrogate)

I'm really pleased to hear that Carefound has been meeting your expectations. It's reassuring to know that the carers are polite, helpful, and proactive, and that the app keeps you updated effectively. It sounds like the team has been responsive to any last-minute needs, especially with GP requests. If there's anything specific you think could be improved or if you have any other feedback, please let us know. It's important to ensure Mum continues to receive the best care possible. Kind regards


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Review of

Carefound Home Care (Wilmslow)

from H W (Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful staff soon integrated into the workings of this household. In addition to routine, anything to be done readily identified and action taken, often with no prompting necessary. A notable feature is a pleasant attitude in their work. At all times a pleasure to have around.

Reply from Danielle Shippam, Central Support Team at Carefound Home Care (Wilmslow)

Thank you so much for your kind words! We are thrilled to hear that our staff have integrated smoothly into your household and that you have found their proactive approach and positive attitude so helpful. We really appreciate your feedback and look forward to continuing to assist you! Kind regards


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Awards / Recognitions (6)

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Frequently Asked Questions about Carefound Home Care

How many Agencies does Carefound Home Care own?

Carefound Home Care own 4 Agencies.

Which Carefound Home Care Agencies have the highest review score?

Carefound Home Care (Wilmslow), Carefound Home Care (Harrogate) & Carefound Home Care (York) have the highest review score.
Carefound Home Care in Cheshire Carefound Home Care in North Yorkshire Carefound Home Care in Nottinghamshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefound Home Care to verify any information. View our terms and conditions. Carefound Home Care has a Platinum Service – more info.