Home Care Provider Owned by GoodOaks Homecare in Berkshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by GoodOaks Homecare in Berkshire

Only the locations & reviews in Berkshire for GoodOaks Homecare are showing below.

View the details of all 20 locations (with 295 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in Berkshire (1)

 

1 Home Care Provider owned by GoodOaks Homecare in Berkshire

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GoodOaks Homecare - Reading and West Berks

BizSpace, Merlin House, Brunel Road, Theale, Reading RG7 4AB 

9.4 6 reviews
"We found the initial introduction with the staff a pleasant and friendly interview. One of the staff who visited as the carer was…"   Read all 6 reviews

GoodOaks Homecare provide home care services across Reading and West Berks delivering personalised care to clients who want to remain independent in their own home. All the team of fully qualified and DBS checked care workers work around the unique… Read more about GoodOaks Homecare - Reading and West Berks

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

GoodOaks Homecare Reviews in Berkshire (6)

9.4
GoodOaks Homecare has a Group Review Score of 9.4 (9.390) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - Reading and West Berks

from Rosalind G (Wife of Client) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the initial introduction with the staff a pleasant and friendly interview.
One of the staff who visited as the carer was pleasant and diligent.
We would ask that this person be scheduled for each and every follow-up appointment with us for the purpose of continuity.

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Review of

GoodOaks Homecare - Reading and West Berks

from Kenneth P (Client) assisted by family/friend published on 17 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are reliable, punctual and very pleasant and have become friends. They have made my life more easy in day to day living.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West Berks

Thank you for your positive review - it is a pleasure to visit you and I'm glad you've found the staff reliable, friendly and caring. We will pass on your feedback to the rest of our team!


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Review of

GoodOaks Homecare - Reading and West Berks

from Ruth B (Mother of Client) published on 31 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being the first time accessing care in the area I found the director of Good Oaks Homecare very helpful and providing an excellent service. Five stars to another staff member who gave first-class care to our son when visiting us. Very caring all around and would recommend to anyone. We will certainly
be using them again!

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Review of

GoodOaks Homecare - Reading and West Berks

from L K (Daughter of Client) published on 12 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my father's major surgery, an excellent service was provided by GoodOaks Homecare. Twice daily visits were conducted in a professional manner, caring support was given during visits and communication was excellent. I would highly recommend this company. Thank you for the excellent service.

Reply from Ben Ashton, Director at GoodOaks Homecare - Reading and West Berks

We're delighted that we were able to help after your father's surgery and that you'd recommend us so highly. We'll pass this feedback on to the rest of the team!


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Review of

GoodOaks Homecare - Reading and West Berks

from Paul B (Son of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My recently widowed mother was diagnosed with Mixed Dementia and she lives alone. The previous care provider I had employed to prepare a hot meal was unable to provide a consistent slot time, this caused Mum confusion and stress. The council gave me contact details for GoodOaks Homecare and from my
first contact with them, they have been efficient, helpful and reliable. We agreed a 7 day a week visit to prepare a hot meal and to oversee medication consumption, 2 kind-hearted and well-trained carers attend to my mum over the 7-day weeks. This means Mum knows the carers well and since I have moved to GoodOaks I have been extremely pleased. I am also reassured that the level of attention from all the team I have communicated with at GoodOaks is compassionate, honest, reliable and professional. Moving Mum’s care to GoodOaks has helped me cope with a difficult situation.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West Berks

Thank you so much Paul for your kind review of our service. We are glad that we have been able to help your mum. It gives us immense satisfaction with such positive feedback.


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Review of

GoodOaks Homecare - Reading and West Berks

from Jane C (Daughter of Client) published on 14 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we have for my mother from the manager has been remarkable from the first day she started. She is very thorough, has much patience, is very kind and caring and is now more like a friend to my mum.
The manager does more than I thought any carer would do and we couldn't do without her. Thank
you.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West Berks

Thank you so much Jane for your very kind review of our services. We very much enjoyed visiting your mother and I am glad that she found our visits caring, friendly and enjoyable. It's fantastic to hear what a positive impact our team have had on your mother's wellbeing. Thank you very much again.


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Awards / Recognitions (5)

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