Home Care Providers Owned by GoodOaks Homecare in Dorset

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by GoodOaks Homecare in Dorset

Only the locations & reviews in Dorset for GoodOaks Homecare are showing below.

View the details of all 20 locations (with 295 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in Dorset (3)

 

3 Home Care Providers owned by GoodOaks Homecare in Dorset

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GoodOaks Homecare - Dorchester and Weymouth

No 1 The Yard, Burraton Square, Poundbury, Dorchester DT1 3GR 

9.8 21 reviews
"Very comforting to have their support and to know someone is coming to give their services and help where required.…"   Read all 21 reviews

GoodOaks Homecare is a homecare provider that offers high-quality care and support to individuals in the Dorchester and Weymouth area. They enable people to stay in the comfort of their home for as long as possible. Each individual is provided with… Read more about GoodOaks Homecare - Dorchester and Weymouth

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
GoodOaks Homecare - Bournemouth, Poole and Christchurch

Unit 2, Old Generator House, 25 Bourne Valley Road, Poole BH12 1DZ 

9.7 50 reviews
"From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary…"   Read all 50 reviews

GoodOaks Homecare is a homecare provider that offers high-quality visiting and live-in care to individuals in their own homes. Their aim being to keep their clients living independently and comfortably at home for as long as possible. The business… Read more about GoodOaks Homecare - Bournemouth, Poole and Christchurch

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
GoodOaks Homecare - East Dorset and Salisbury

Arena Business Centre, East Dorset Trading Park, Nimrod Way, Wimborne Minster BH21 7WH 

8.9 21 reviews
"My elderly mother, who lives with us has needed extra care since January this year. We are so pleased we found your company. Professional…"   Read all 21 reviews

GoodOaks Homecare - East Dorset and Salisbury provides high-quality home care across Wimborne, Ferndown, Verwood, Ringwood and surrounding areas, and now offers premium services in Salisbury, Amesbury and surrounding areas. With a focus on providing… Read more about GoodOaks Homecare - East Dorset and Salisbury

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

GoodOaks Homecare Reviews in Dorset (92)

9.4
GoodOaks Homecare has a Group Review Score of 9.4 (9.390) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from L S (Daughter of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary service.
Right from the start I felt a wonderful, personal, caring and understanding approach. As my father's needs changed rapidly from what we initially had booked
to commence with you, you were quick to ensure we had the necessary care provision in place.
We straightaway formed a wonderful relationship with the young carer who was appointed to us and she became one of the family in the short period she was with us.
Cannot fault a single thing about Goodoaks. We are forever thankful for them being there for us at a time when we really needed them.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your kind words and for taking the time to share your experience. We are truly touched by your feedback and so pleased to hear that you felt supported and cared for throughout your journey with us.Ensuring that families receive the right care, especially when needs change quickly, is at the heart of what we do. It means so much to know that our team was able to provide not only the care your father needed but also the reassurance and compassion your family deserved.We will be sure to pass on your lovely comments to the live-in carer who supported you-it will mean the world to her to know she made such a positive impact.Wishing you and your family all the very best, and please do reach out if we can ever be of support again.


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Review of

GoodOaks Homecare - Dorchester and Weymouth

from J B (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly very satisfactory. Difficulty in getting a rota. Most carers very helpful to me.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from Raymond H (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comforting to have their support and to know someone is coming to give their services and help where required.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from A S (Client) assisted by family/friend published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with GoodOaks Homecare for over six months now and are more than happy with our care.

Reply from Ed Williams, HR manager/Co-Owner at GoodOaks Homecare - Dorchester and Weymouth

Here at Good Oaks Home Care Ltd Dorchester, our clients are number 1. We are fortunate to have a very good team of empathetic carers who often go above and beyond to ensure the quality of life of our clients. We are always ready to help!


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from G R (Wife of Client) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers come at the time expected. They are invariably pleasant and efficient and I think my husband welcomes them. I certainly could not manage without their help. Financially it is quite a commitment but I prefer to have home care. The carers say they are here to help me as well as my husband.
The carers very quickly learned where to find whatever they needed and I don't need to get involved.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you for your kind words. I will pass this on to the care professionals who cared for him. I'm glad we were there to support him and yourself.


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Jane R (Daughter of Client) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for caring for my parents so well. For being supportive during the transition to my parents having live-in carers which at times was challenging. Having your carers looking after my parents gave me peace of mind that they were receiving safe, dignified care and has taken some of the pressure
off me. My parents have thrived under your care, so thank you.
Your manager and admin team have also been very supportive and stepped in when required. Overall you provide a reliable, professional service and your team has shown kindness and support to my parents, and myself.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your kind words and I will pass this on to the manager and the team. It means so much to us when someone reaches out to say what an impact we have made. We wish you and your parents all the best.


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Review of

GoodOaks Homecare - Dorchester and Weymouth

from S G (Client) assisted by family/friend published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I started to use GoodOaks Care about a year ago when I came out of hospital after a bad fall. I had not used a carer before and was a bit worried but need not have been. From the start they have been lovely and in particular, I appreciate that usually it is the same couple of carers at approximately
the same time. They are very capable and nothing is too much trouble. I now count them as friends and look forward to their visits.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from R Y (Partner of Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recommended to us when we needed to start home care and it is easy to see why. In talking to the carers and other clients it is apparent that they are the best locally. All the carers are pleasant, competent and willing to tackle jobs that are outside the usual course of things. Even regular, everyday
jobs like bed making and washing up, make a great difference having somebody to do them and having someone from outside to speak to makes a big difference to life.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Jason Y (Client) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good Oaks were my mum's carers for 4 and a half years.
They started their care for Mum, just before the outbreak of Covid 19.
During that time, the carers did a excellent job in extremely difficult circumstances, even taking over the weekly shopping duties, when lockdown was imposed on us.
Overall
the Good Oaks team have been reliable and provided a professional service to my mum on a daily basis. The team brought kindness and some laughs along the way to help brighten up Mum's life.
A special mention to the staff, who always went that extra mile and is an absolute credit to her profession.
Thank you to the manager and the team at Good Oaks for the last 4 and half years of service to my mum.
The service provided really did make a difference to both myself and Mum's life. Thank you once again.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for taking the time to write us this beautiful review. We know it's a very difficult time at the moment, but I will ensure that this is passed on to all the carers that looked after your Mum. She will be truly missed and best wishes to you. Take care


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from S W (Daughter of Client) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

GoodOaks provided a package of care for my mother for two years which was largely positive, enabling her to continue to live in her own home during this time.
The live-in care manager provided an excellent service, always responding quickly to any concerns or changes in arrangements, treating my mother
and family members with the upmost professionalism and respect throughout.
Some of the carers provided an excellent service, bringing with them an interesting range of personal and professional experiences.

Reply from Michelle Reade, Business Support Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you for your kind review. We have thoroughly enjoyed supporting your mum and wish her all the best.


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from V F (Client) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy carers.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your review and taking the time to complete the form.


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Nigel J (Son of Client) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and professional service which my, once sceptical, mother didn't initially want but is very happy with and relies on.
Thank you.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thanks for taking the time to complete a review, it's a pleasure to look after your Mum and we look forward to seeing Mum at our next event.


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Sylvia H (Client) assisted by family/friend published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been using GoodOaks Homecare for the past four years, during which time my experience has been largely positive. Some of my carers are truly excellent and I am grateful for all they do for me. Their timekeeping is exemplary, as well as their personal care. The office staff are always very polite.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thanks for talking the time to complete a review for us, and we really appreciate your kind words.


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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from M P (Daughter of Client) published on 28 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

GoodOaks is the go-to care provider. Nothing is ever too much trouble and you know your relative is receiving the best care they could. The carers are lovely and the management is very professional.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from P T (Friend of Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

GoodOaks provided my friend with a professional home service. Staff were prompt, well-trained, kind, caring and supportive. I would highly recommend them.

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from M W (Client) assisted by family/friend published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with care package. Disappointed that we have not always received a rote each week informing us who is coming and time.

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from Richard C (Son of Client) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally a very good company but this week the timings in the evening have gone all over the place, I couldn't plan for Mum's evenings because I wasn't made aware of issues. Unfortunately, I tried to make mum's meds more simple getting the NHS to blister the pills so the packs were dated week to week,
day to day, easy you would have thought but ended up all over the place as far as distribution was concerned. Not good!

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from Marian P (Client) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to the deterioration in our postal service, we would appreciate receiving our weekly carer rota by email. Sometimes the week is almost finished by the time we get the rota. Otherwise, the service is very good with no complaints.

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from E W (Daughter of Client) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother, who lives with us has needed extra care since January this year. We are so pleased we found your company. Professional from the first phone call. These delightful carers are reliable, reassuring, knowledgeable and above all truly caring. We can't thank or praise them enough. Friendly
welcome visitors to our home. Can thoroughly recommend Good Oaks.

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from C T (Son of Client) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff who support my parents are all kind and caring and without their support my parents would not be able to continue to live at home.
Scheduling timings can be a problem, when morning visits do not occur until lunchtime, or evening visits are late but most are at reasonable times.
All carers
provide a basic level of care. Some are more thorough than others in carrying out their duties. The majority will ensure that bathrooms, etc are given a thorough clean and look for tasks which need attention of their own volition.
Others are not so thorough but in some cases it is more a matter of not seeing what needs to be done or failing to take the initiative.
I appreciate that there may be difficulties as my parents can be resistant to care or no longer recognise what needs to be done and will encourage the carers to do as little as possible.
The recent commencement of a weekly deep clean should now address any shortcomings identified and overall we are very satisfied with the service.

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Awards / Recognitions (5)

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