Home Care Providers Owned by GoodOaks Homecare in Hampshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by GoodOaks Homecare in Hampshire

Only the locations & reviews in Hampshire for GoodOaks Homecare are showing below.

View the details of all 20 locations (with 295 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in Hampshire (2)

 

2 Home Care Providers owned by GoodOaks Homecare in Hampshire

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GoodOaks Homecare - New Forest

Unit 6 Parkland Place, 39-41 Old Milton Road, New Milton BH25 6DJ 

9.8 32 reviews
"I am quite satisfied with the service my husband is provided with. The carers are very helpful and supportive.…"   Read all 32 reviews

GoodOaks Homecare (New Forest) is both a Domiciliary Care and Complex Care provider who offer high-quality care and support to individuals in their own homes. With Domiciliary Care, a range of services are offered to help you to remain independent,… Read more about GoodOaks Homecare - New Forest

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
GoodOaks Homecare - Southampton and Winchester

Unit 4 Carpenters Court, 48 St Johns Road, Hedge End, Southampton SO30 4AG 

7.9 7 reviews
"The Good Oaks care team has formed a very good relationship with my father. They have been professional and caring at all times and have…"   Read all 7 reviews

GoodOaks Homecare - Southampton & Winchester offers reliable visiting and live-in care services where the health of wellbeing of clients is put first, allowing them to maintain their independence in a familiar place. Focused on providing a premium… Read more about GoodOaks Homecare - Southampton and Winchester

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

GoodOaks Homecare Reviews in Hampshire (39)

9.4
GoodOaks Homecare has a Group Review Score of 9.4 (9.390) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - New Forest

from Shirley A (Wife of Client) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am quite satisfied with the service my husband is provided with. The carers are very helpful and supportive.

Reply from Anne Calderon, Managing Director at GoodOaks Homecare - New Forest

Thank you so much for your kind words and positive review. Your support and encouragement mean a lot to us and we truly appreciate it. It's incredibly motivating and inspires us to keep doing our best.


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Review of

GoodOaks Homecare - New Forest

from D D (Daughter of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have had daily visits from the care team for a few months now. Without exception, the carers have been very good at what they do. They show my parents kindness and respect. Both my parents enjoy their visits and have lovely things to say about the carers.
The office staff have acted quickly
to any queries I may have and are a pleasure to deal with.

Reply from Anne Calderon, Managing Director at GoodOaks Homecare - New Forest

We truly appreciate your thoughtful feedback. Your insights and kind words mean a lot, and they help us continue to improve and grow. It's always rewarding to know that our efforts are making a positive impact. Thank you for taking the time to share your thoughts. We sincerely value your support.


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Review of

GoodOaks Homecare - New Forest

from Maeve C (Wife of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All young men are very polite, caring and respectful.

Reply from Anne Calderon, Managing Director at GoodOaks Homecare - New Forest

We're so grateful for the kind words and the thoughtfulness behind them. It's not every day that we receive something heartfelt, and it means more to us than we can express. With gratitude.


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Review of

GoodOaks Homecare - New Forest

from A M (Daughter of Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care, Dad was very happy too.

Reply from Anne Calderon, Director at GoodOaks Homecare - New Forest

Thank you for sharing this positive feedback! Short but sweet as the insights are invaluable to us and inspire us to keep raising the bar. We're grateful for the support. - With gratitude.


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Review of

GoodOaks Homecare - New Forest

from W E (Client) published on 3 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to find the words to describe how pleased I am to be cared for by Good Oaks.
My first experience was to request a carer to provide assistance at 6.30 in the morning to take me to hospital. This was not a problem. I was so grateful!
Since then I have constantly had the assistance I've needed
with always a smile, always punctual and in my experience have never had such a caring wonderful group of carers. Thank you.

Reply from Anne Calderon, Director at GoodOaks Homecare - New Forest

We too can't find the words to describe how pleased we are to look after you! We're so thrilled to hear about your meaningful experience with us. This feedback means a lot to us and it motivated our team to continue delivering the highest level of service. With sincere gratitude.


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Review of

GoodOaks Homecare - New Forest

from M G (Client) published on 3 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed a reliable early morning service and these providers have done this for me consistently. The carers are pleasant, well-trained, efficient and tidy. The administrative staff are helpful and supportive, going out of their way to arrange extra visits when required. I would have no hesitation in
recommending them.

Reply from Anne Calderon, Managing Director at GoodOaks Homecare - New Forest

What wonderful feedback! We're very pleased to hear your uplifting words. It means a lot to us to know that you took the time to share your thoughts. Your feedback not only reassures us but also helps us continue to grow and improve. With deepest gratitude.


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Review of

GoodOaks Homecare - Southampton and Winchester

from Susan M (Daughter of Client) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Good Oaks care team has formed a very good relationship with my father. They have been professional and caring at all times and have shown flexibility when problems have arisen. Our regular carers have provided consistency, practical support and positivity in their everyday dealings with my father.

Reply from Tara Mair, Director at GoodOaks Homecare - Southampton and Winchester

Thank you for your kind review which highlights our exceptional care team. It is a pleasure to provide the care for your father and to work alongside your family as whole.


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Review of

GoodOaks Homecare - Southampton and Winchester

from Audrey L (Daughter of Client) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have been trying to get in live voice contact for a few weeks. I have sent emails. I am trying to pay by direct debit. I keep asking for direct debit information. It has now been a month. No information.

Reply from Tara Mair, Director at GoodOaks Homecare - Southampton and Winchester

Hi Audrey, thank you for your review highlighting the 5-star care from our care team. Please accept our apologies that verbal communication has been difficult across time zones - we will look to see how we can make this more effective for families who are abroad. Our direct debit form was sent across to you twice previously and I'm pleased you are now successfully in receipt of this. Thank you for your comments.


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Review of

GoodOaks Homecare - New Forest

from S E (Daughter of Client) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mum receives is great as the team seem to have bonded well with her and understand her moods well.

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Review of

GoodOaks Homecare - New Forest

from Tina M (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We wanted a reliable care company to help our mum, mainly with meal preparation, and have used the services of GoodOaks for almost three years now. In all that time, GoodOaks has never missed a single visit, so have never let us down! Not only that, the timekeeping of their visits has always been extremely
punctual. This is all down to a professional, competent, and friendly management team, and communication with them is excellent. They employ a large group of bright and friendly carers who are polite, respectful, and trustworthy. Thank you very much GoodOaks!

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Review of

GoodOaks Homecare - New Forest

from M H (Client) published on 22 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a client who has severe MND, and has been with Good Oaks for over two years, I have always found the carers to be excellent, they are kind, caring, patient, and flexible. If I have an appointment, the carer will accompany and support me. Personally, I feel safe and secure in my own home, which is
very important to my well-being.

Reply from Anne Calderon, Managing Director at GoodOaks Homecare - New Forest

We are very grateful for this excellent review. Thank you for sharing your 5-star experience with us and our community. We guarantee that we will continue to strive to give you and all our clients the best quality care you all deserve.


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Review of

GoodOaks Homecare - New Forest

from Simon L (Son of Client) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family were made aware of GoodOaks through a neighbour and since mid-January, their friendly, professional team of carers have been visiting my mum 5 times a week for 30 minutes each time. Visit days and times are tailored to suit her and the days and duration of each visit can be easily changed.
Prices are very reasonable. Help ranges from simply making her a cup of tea and sitting down for a friendly chat to tasks like ironing, hoovering, changing the bed, washing up, cleaning windows, getting her accustomed to using her newly acquired walker and popping out to the local shop to buy milk and bread. They even provide an app where the rota for future visits is shown and carer visit notes can be easily and securely accessed by us. Notes include monitoring her health and well-being and changes in medication that they need to be aware of. As none of the family live locally, it is very reassuring to know she is in good hands. Can't recommend them enough!

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Review of

GoodOaks Homecare - New Forest

from Richard E (Husband of Client) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

GoodOaks Homecare (New Forest) were recommended to me through social services to help me look after my wife following a stroke, Covid and neurological problems she has. The carers come twice a day to get my wife up and dressed in the morning and later ready for bed in the evening. All the carers have
a nursing background and are very professional, courteous and a pleasure to work with. Timekeeping is excellent and they always notify me if they are delayed. The office staff are well organised and approachable for any changes required to be made to schedule. I have no hesitation in recommending GoodOaks Homecare (New Forest).

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Review of

GoodOaks Homecare - New Forest

from Adrian S (Son of Client) published on 9 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

GoodOaks have been supplying care services to my parents for the last 14 months and I can honestly say they have been amazing. We were fortunate in that they were able to set up the care package very quickly and the carers I have met in that time have been very kind, considerate and utterly trustworthy.
The
office management team have been great too in carrying out regular visits alongside the care teams, proactive suggestions to improve the care package along the way and have been very reactive on the odd occasion where I've needed to contact them.
I would have no hesitancy in recommending the GoodOaks team to anyone looking for care in the Barton on Sea/ New Milton area.

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Review of

GoodOaks Homecare - New Forest

from P N (Nephew of Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care has now been in place for several months for my 105-year-old elderly Aunt who is some distance away from us. Comforting to know that GoodOaks will call if there is an issue and has supported us in finding relevant providers when specialist care (eg chiropodist) was required and we are not familiar
with the area.
We believe that she is reassured that her carers are now quite known to her which is important as she is now quite frail and hard of hearing but continues to be very independent and determined to stay in her own place as long as she can.
We do feel that we can rely on GoodOaks to give the required personal care and support and the patience that must be required at times.

Reply from Jan Calderon-Daniels, Registered Manager at GoodOaks Homecare - New Forest

Thank you so much for your kind words. We try our best to support your aunt's needs as much as we can and we ensure that she is happy with the care she is receiving. We again appreciate your feedback and we will continue to provide above and beyond great quality care and support.


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Review of

GoodOaks Homecare - New Forest

from H J (Daughter of Client) published on 28 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was taken ill on a Friday evening, GoodOaks Homecare called 111 and then an ambulance was arranged to come. The carer stayed with my father for several extra hours. This then gave time for me to travel down and have peace of mind that my father was not left alone. I am happy with the care
that GoodOaks provides for my father.

Reply from Jan Calderon-Daniels, Registered Manager at GoodOaks Homecare - New Forest

Thank you so much for your kind words. We will do our best to ensure that your father is receiving the best care possible. Your continued communication is important to us. If there is anything we can support you with further, please do let us know. Thank you again.


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Review of

GoodOaks Homecare - New Forest

from Ian S (Son of Client) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff that looked after and cared for my father did a first-class job. All of them took time to ensure his welfare was looked after. GoodOaks were very responsive to any request I made and helped out all of the time. I was impressed that they were able to change rotas to suit my father's needs.
A very easy company to work with. Thanks.

Reply from Jan Calderon-Daniels, Registered Manager at GoodOaks Homecare - New Forest

Thank you so much for your kind words, we really do appreciate this. It was very much a pleasure looking after your father and I hope he's doing very well. If there is anything we can support with him and the family, please do not hesitate to let us know.


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Review of

GoodOaks Homecare - Southampton and Winchester

from Sheila B (Wife of Client) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the basis of excellent advice from a close friend, I contacted Good Oaks and am very impressed by their helpful and compassionate assistance for my husband, who has Alzheimer's. The carers are sympathetic and calm and their experience with dementia patients is invaluable. They are totally reliable
and go the extra mile to make my husband smile and feel comfortable. The management are helpful and efficient. This company has made my life as a carer easier and I am very grateful and wholeheartedly recommend them.

Reply from Tara Mair, Director at GoodOaks Homecare - Southampton and Winchester

Thank you for your kind words and recognising the work of our care professionals. It is a pleasure to support you both.


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Review of

GoodOaks Homecare - New Forest

from S B (Wife of Client) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff provided are professional, friendly and caring. We are very happy with the staff who come. They are very willing and flexible with a whole range of duties.

Reply from Jan Calderon-Daniels, Registered Manager at GoodOaks Homecare - New Forest

Thank you so much for your kind words. All your comments are conveyed to the rest of the team and we hope we continue to support you the best way we can.


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Review of

GoodOaks Homecare - New Forest

from Lynda S (Client) published on 13 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During an emergency need of night care for our mother after moving her from her house to her sister's home and then on to another sister, Good Oaks was contacted. Our appointment with the care coordinator was immediate, and care was arranged for nighttime backup to aid myself and my sister.
She arranged
to pull in team members - I can only say wow! The most amazing carers, sweet, genuine, kind and compassionate - a big difference to the previous care in the Southampton area. My sister and I would not hesitate to recommend the team. Exceptional - all going above and beyond - One carer even arrived 30 minutes early - unpaid - to get to know us and left 30 mins late - unpaid to say her goodbyes and discuss the night's events.
Simply amazing - thank you, each of you - you all have a place in our hearts.

Reply from Jan Calderon-Daniels, Registered Manager at GoodOaks Homecare - New Forest

It was a pleasure meeting you and the rest of the family. We were glad to find that we were able to assist as soon as possible. We are so pleased with your comments, and I'm glad the carers you had were supportive and assisted you the best they could. They were so happy to receive your feedback. Thank you so much again.


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Awards / Recognitions (5)

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