My Homecare in Buckinghamshire | 3 Home Care Providers

Review of
My Homecare Buckinghamshire & Oxfordshire
from Maggie C (Wife of Client) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

We appreciate the care and friendliness of the staff. The consistency is another thing to be appreciated. The time they arrive, the small number of carers we see (they don't change every day, chosen from a really large group). It allows me to get to know them and they can see the changes in the 'cared

for'.
Thank you for all your support.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you so much for reviewing; my homecare will always do its best to meet client outcomes.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Russell H (Son of Client) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum is very well looked after and the carers keep her laughing, which is wonderful to hear.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you for reviewing us. We are very passionate about care and are very happy to see that we have made a difference to Mum's well-being.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from H W (Daughter of Client) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

I have found the carers to be very caring and compassionate. Always treating my Mother with dignity and very supportive of me personally as a family member also caring for my Mother 5 days a week. The service is excellent and I would thoroughly recommend them.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you for taking the time to review us, My Homecare takes pride in providing excellent care for those we support. Our staff are all well trained, experienced and supported.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Fernande M (Daughter of Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

My personnel experience the carers have a great relationship with my mother. Nothing is too much trouble and a great support for me. The interaction and care is just wonderful. Thank you.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you so much for your kind words. We at My homecare go above and beyond to see that our clients care outcomes are meet, seeing to it that the clients are getting personalised care at all times.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from S B (Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

Very satisfied.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you for your review and we are gland that we are meeting your care needs. Here at My Homecare we are passionate to see that our clients care and social needs are effectively supported with our team of well trained and compassionate carers.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from M K (Wife of Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

I want to express my heartfelt gratitude for the exceptional support he received. The team showed incredible compassion, professionalism, and attentiveness to his needs. They not only cared for him physically but also ensured his comfort and dignity were always prioritised. Thank you for making a difficult

time more manageable with your kindness and dedication.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

We do appreciate your heartfelt review, thank you and can only promise that we will do our best to see that we continue to improve in what we do out there in the community for our valuable clients.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from R H (Client) assisted by family/friend published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

Experience is variable, consistent with the variety of mixed teams, sometimes as frequent as daily. As with most work teams, certain partnerships with persons of similar work knowledge and ethic will create a more favourable outcome in my own personal view. My medical and physical conditions often create

nervousness as to who will appear on a daily basis. Though I understand that seemingly you need to do this my personal preference would be for a consistent pairing. creating knowledge and confidence in both directions.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thnak you for your response, we will do our best to keep improving.

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Review of
My Homecare Milton Keynes
from Elizabeth P (Daughter of Client) published on 24 December 2024

Submitted via Website • Report

Overall Experience

My Homecare carers were always so kind and friendly to my mum. They were always so professional when they were dealing with her personal needs. The app they have gave accurate information on visit times and staff, and the notes they all had to leave were reassuring.
The carers were very helpful and

kind when I had any worries about looking after her. Their level of training was far superior to the previous carers we had. Their prices were very reasonable as well.
I would highly recommend this company.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Christine P (Daughter of Client) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been very happy with the members of the care staff who have attended to her needs and well-being and has a very happy relationship with them. I find them very helpful and work alongside us as a family and have got to know them as new friends.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you so much for taking time out of your busy schedule to provide us with this review. We will share this with our staff; it is good for them to know that their genuine care and passion for clients have not gone unnoticed. My Homecare ensures that during the hiring process, we do all diligence to see that we are hiring those who genuinely care for people and have the passion to help. We provide extensive and personalised training to meet clients' personal-centred care needs.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from I O (Wife of Client) assisted by family/friend published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience

My Homecare has been looking after my husband since April 2023. I cannot fault the attention he receives. The carers always treat him with dignity and encouragement, their care twice each day is second to none. They are also concerned about my welfare which is comforting. I have no hesitation in recommending

My Homecare.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Noureen K (Client) published on 27 March 2024

Submitted via Postal Card • Report

Overall Experience

I am happy with their service. They come on time. If I have any concerns they listen to me and follow the instruction. They are polite and friendly. Always wear a uniform. Just it will be good and helpful if the company can provide shoe covers for them.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from M L (Husband of Client) published on 13 February 2024

Submitted via Postal Card • Report

Overall Experience

Friendly, reliable and excellent service.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you for your review; we are happy that you and your wife are very pleased with the service you are currently receiving from My Homecare. As a care provider, we always do our best to ensure that staff are fully inducted on every individual needs of our clients, thereby ensuring that they get person-centred care where they have 100% say.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from R F (Husband of Client) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

Throughout the time that My Homecare have been looking after my wife, I have never had any cause for concern. The carers are all very competent and cheerful and interact very well with my wife. A rapport has been established between both sides and the visits are awaited with pleasure.
Thank you all.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thank you for the feedback; we appreciate it. As a service, we have trained our staff to have absolute focus on the clients we support and their loved ones and are very knowledgeable of all the individual needs and care preferences.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from S I (Daughter of Client) assisted by family/friend published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

My experience with My Homecare so far has been very good. The staff and management are good, if we have any problems they listen to us and resolve them. My mum is treated with dignity and is overall happy with the service.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thanks for your feedback and review. We appreciate it. My Homecare ensures that our clients can access the service easily and promptly when needed.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from T H (Client) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

Good.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thanks so much for taking the time to review our service. As a service, our staff and managers ensure that our clients are well cared for and engaged with what is happening to and around them.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from M L (Client) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

Staff are always pleasant and fulfil all my needs.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thanks so much for your feedback. We are happy to hear that you are pleased with the services which is meeting your care needs and you are getting good value for your money.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Stephen M (Son of Client) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience

I am pleased with the care my mother receives. Although, the timing could be improved greatly. Certain members of staff that have visited my mother are and have been fantastic. I hope this will continue.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

Thanks for the feedback and update. We are sorry to hear that the staff on some occasions have not been able to arrive dead to time for your mum's call. Sometimes, the timing could be out of the staff's control due to unprecedented circumstances, but My Homecare is working continuously to ensure that the team get to their clients within the agreed time window.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Patricia A (Wife of Client) published on 12 October 2022

Submitted via Website • Report

Overall Experience

I would like to thank your staff in Slough area. I am a retired nurse midwife and health visitor. My husband has mixed dementia and can be extremely challenging.
Carers from My Homecare have been attending my husband for about a month and I cannot praise them enough. They are always on time, cheerful

and professional.
I am only happy that he is now home and receiving an excellent standard of care. Thank you My Homecare team.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from C R (Daughter of Client) published on 29 December 2021

Submitted via Website • Report

Overall Experience

Not impressed. I have complained to the CHC. Apparently, I have to use 200 characters but am not allowed to mention negligence.

Reply from Ben Ekundayo, Registered Manager at My Homecare Buckinghamshire & Oxfordshire

We are sorry that you felt this way. As a service, we do all our best to provide a bespoke service for our clients and more than 90% of our clients will attest to that. However, we do understand that the expectations of our clients are different and where some of these expectations are beyond our control, we still do our best to manage them. Please do give us a call if you will like to discuss this further. Thanks.

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Review of
My Homecare Buckinghamshire & Oxfordshire
from Carole D (Daughter of Client) published on 13 January 2021

Submitted via Website • Report

Overall Experience

Thank you to the Topkare Team of dedicated carers who made my mother, as comfortable as she could have possibly been in the last weeks of her 94-year life. Such professional, practical skills administered with empathy and respectful dignity for the patient and next of kin present during this difficult

time.

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Home Care Providers Owned by My Homecare in Buckinghamshire

My Homecare Locations in Buckinghamshire (3)

My Homecare Reviews in Buckinghamshire (25)

Reviews Posted for members of My Homecare

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Milton Keynes

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

My Homecare Buckinghamshire & Oxfordshire

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