Only the locations & reviews in North Yorkshire for My Homecare are showing below.
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Knaresborough Technology Park, Manse Lane, Knaresborough HG5 8LF
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Reply from Louise Webster, senior carer at My Homecare Harrogate
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that your mum received the professional, loving, and high-standard care she deserved. Our team of carers is dedicated to providing compassionate and capable service, and it means a lot to us to know that their efforts made a positive impact on your mum's well-being. Your feedback is incredibly valuable and motivates us to continue delivering the best possible care.
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Submitted via Website • Report
Reply from Louise Webster, snr carer at My Homecare Harrogate
Thank you so much for your kind words and for taking the time to share your experience with My Homecare. We are deeply touched by your appreciation and are honoured to have been able to care for your wife during such a challenging time. Our team strives to provide compassionate, professional and personalised care and it means the world to us to know that we were able to make a positive difference in your wife's life. We will certainly pass on your gratitude to all the carers who had the privilege of supporting her. Your wife's strength and her ability to greet our carers with a smile, despite her illness is truly inspiring. We are grateful that we could help fulfil her wish to remain at home, surrounded by the comfort and familiarity she cherished. Thank you once again for your kind words and for entrusting us with your wife's care.
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Submitted via Website • Report
Reply from Louise Webster, Senior carer at My Homecare Harrogate
Thank you for sharing your experience with My Homecare. We are delighted to know that our team has been there for both your mum and dad, providing reassurance and support. It is heartwarming to hear that your dad feels confident knowing they are visiting and assisting in caring for your mum at home.
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Submitted via Website • Report
Reply from Louise Webster, Senior carer at My Homecare Harrogate
Thank you for sharing your feedback! It's great to hear that the carers have been friendly and helpful. I apologise for any inconvenience caused by early visits without prior notification. We appreciate your input and will work on improving our communication regarding appointment times. If you have any further concerns, please don't hesitate to reach out.
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Submitted via Website • Report
Reply from Louise Webster, Senior Carer at My Homecare Harrogate
Thank you for sharing your heartfelt experience with us! It's heartwarming to hear that our team at My Homecare provided you with exceptional care, treating you with respect and kindness. We understand that personal care can be sensitive, and we're committed to ensuring our clients feel comfortable and dignified throughout the process. Your kind words mean a lot to us, and we're grateful for the opportunity to support you during a challenging time.
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Submitted via Postal Card • Report
Reply from Sarah Kemp, Care Manager at My Homecare Harrogate
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! The team enjoys visiting your brother and we are thankful to have a great working relationship with you and your daughter.
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