My Homecare in Tyne & Wear | 2 Home Care Providers

Review of
Elizabeth Rose Care Ltd (My Homecare)
from H M (Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Excellent

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Treated with Dignity

Value for Money

Review of
Elizabeth Rose Care Ltd (My Homecare)
from S A (Partner of Client) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience

Excellent service from Elizabeth Rose. The carers are brilliant at their job, polite, helpful and importantly very caring. Nothing is too much for them and they are always willing to help in any way they can. If we have to change dates and/or times at short notice they are always accommodating. We would

recommend Elizabeth Rose to anyone looking for a good and reliable care company.,

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from M M (Wife of Client) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband started receiving care from the end of April 2024 from the team at Elizabeth Rose Care. They call in a few times a week to provide support for my husband's needs and also for me as I am not able to do the bathing etc. I find all the team very helpful and pleasant and nothing is any trouble

and they will do their utmost to fit in whatever time you need them if possible.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from E H (Daughter of Client) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience

Elizabeth Rose Care provides care for my 86-year-old mam who is visually and hearing impaired. The care care they provide is excellent. The carers are respectful, polite and friendly. My mam looks forward to their visits. It is reassuring that the care is first class. The management team are very efficient

and I feel I can contact them at any time to review my mam's needs. I would recommend Elizabeth Rose to anyone who needs care.

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Review of
My Homecare Newcastle
from L P (Father of Client) published on 2 May 2024

Submitted via Website • Report

Overall Experience

We have had support for our adult daughter at home since January 2024. The care provided is mainly social and companionship as well as some personal care including feeding and assisting with washing/dressing. Following the approach for support, the agency was quick to attend for an assessment and the

care commenced very soon afterwards. A number of carers are involved and we see certain ones regularly. Our daughter likes her carers. From our point of view, they are all very good and allow us to have some respite whilst they stay with our daughter. The support from management is also very good and the reliability of this company is excellent compared to some care agencies we have used in the past. So far there have only been two occasions when the expected carer was unable to attend however on both occasions they were able to supply a replacement at short notice. They are also willing to find staff at short notice if required on days when we would not normally use the agency.

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Review of
My Homecare Newcastle
from Pete R (Brother of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

I'm very impressed with My Homecare Newcastle.
The staff are amazing and totally care about the service user, had them nearly a year now and would never change. If ever there has been a problem it has been sorted immediately, Keep up the amazing work.

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Review of
My Homecare Newcastle
from John H (Father of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

We have just gone through transition of homecare team into our son's home where they are providing 24-hour care. The whole process of going through intros of management and staff to our son has been great. They have been honest and collaborative with our family throughout the whole process. We have

now got to a point where we have agreed a care plan that is tailored to our son and it is being well implemented and delivered by his staff. Communication between the whole homecare team and our family has been really good and we are confident that our son is being well cared for.

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Review of
My Homecare Newcastle
from Jane H (Daughter of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

The carers are all dedicated and professional. They go that extra mile to care for my father showing real kindness and compassion for our situation as a whole family. Their support is making my father’s remaining time with us as comfortable as possible and allowing us all to be together and make the

most of this time as a family at home.

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Review of
My Homecare Newcastle
from P B (Mother of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

I have found MyHomeCare to be professional and kind. They have taken a lot of trouble to provide personalised support for my daughter. They have good systems in place for communication between me, the office and individual support workers and for monitoring my daughter’s wellbeing and activities during

the day and night.
They have been able to provide continuity of care with a small, well-trained support team. This is particularly important so that my daughter can develop a relationship with known carers. They have gone over and above in researching and setting up varied activities for her which is much appreciated.

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Review of
My Homecare Newcastle
from P T (Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience

I've been trying to contact them for some private information I needed for a social worker and I few other people involved with me I tried to call and no one picked up to answer me so I went to the office and asked politely they then threatened me for no reason with the police. I did nothing wrong I

just wanted the people who are involved with me to be able to contact them. I wasn't being disruptive or abusive. They've treated me disrespectfully at my own home and whenever I try contacting anyone from this company I have to make another review because they literally have me shaking and panicking with fear I don't know what to do now I guess it is all a part of the con servicing.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from Karen T (Daughter of Client) published on 7 February 2024

Submitted via Website • Report

Overall Experience

Elizabeth Rose Care provide very good service. They have been very flexible in providing extra care when needed for Mum. Everyone is always cheerful and Mum thinks of them more like friends than carers.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from W L (Relative of Client) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience

My partner and I have been really impressed with the care and support that our granny is receiving from Elizabeth Rose Care.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from T R (Daughter of Client) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience

I am very pleased with the service provided, the carers are polite, courteous and efficient. Very reliable and available for messaging etc in emergencies. It gives me peace of mind to know they are calling on my mother and taking care of her at the time I am unable to it gives me a break.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from I B (Son of Client) published on 23 January 2024

Submitted via Website • Report

Overall Experience

Organised twice weekly visits that are around 2 hours each to my mother’s home. Staff will carry out various tasks for my mother including taking her to shops, hospital appointments, cooking meals etc. My mother has found the staff fantastic and really looks forward to the days they are due to see her.

Making a massive difference and wish I had taken up the service earlier.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from Godfrey K (Client) published on 23 January 2024

Submitted via Postal Card • Report

Overall Experience

Very satisfied with service.
Good mature carers.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from Deborah P (Daughter of Client) published on 22 January 2024

Submitted via Website • Report

Overall Experience

Elizabeth Rose Care are fabulous, they provide excellent support for my mum as I live 300 miles away. Not only do they help with general housework but her carer also has time to chat with my mum as she can get lonely being on her own. I've been very happy with the care they provide and my mum views

her as a friend now, which gives me peace of mind that she's being checked in on! I've used the services of Elizabeth Rose Care for over 18 months now and I think their rates are fair and the service they provide feels like genuine care.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from J C (Daughter-in-law of Client) published on 22 January 2024

Submitted via Website • Report

Overall Experience

Elizabeth Rose have been our family lifesavers! They give my mother-in-law outstanding care and allow us to be her family. We know she is in safe hands and give her the care she deserves. A very personable service from wonderful carers.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from V C (Client) published on 16 January 2024

Submitted via Postal Card • Report

Overall Experience

The care company is amazing, brilliant and cater for your needs.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from C B (Client) published on 26 December 2023

Submitted via Postal Card • Report

Overall Experience

I have been a client for more than two years and I have been very happy with all aspects of the company. My carer is wonderful and does anything I need including personal care or hours of work. Their costs are very reasonable compared to others giving a much inferior service. Excellent all round service.

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Review of
Elizabeth Rose Care Ltd (My Homecare)
from G S (Client) published on 13 April 2023

Submitted via Postal Card • Report

Overall Experience

I have used Elizabeth Rose for the past six weeks and the two staff I have had have been of very high quality and everything I have asked them to do has been done willingly.

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Home Care Providers Owned by My Homecare in Tyne & Wear

My Homecare Locations in Tyne & Wear (2)

My Homecare Reviews in Tyne & Wear (94)

Reviews Posted for members of My Homecare

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

My Homecare Newcastle

My Homecare Newcastle

My Homecare Newcastle

My Homecare Newcastle

My Homecare Newcastle

My Homecare Newcastle

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

Elizabeth Rose Care Ltd (My Homecare)

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