How many Agencies does Care Solutions Ltd own?

Care Solutions Ltd own 8 Agencies.

Which Care Solutions Ltd Agencies have the highest review score?

Care Solutions Fylde , Care Solutions Manchester & Care Solutions St Helens have the highest review score.

Care Solutions Ltd | 8 Home Care Providers

Review of
Care Solutions Fylde
from Mark L (Client) published on 22 March 2024

Submitted via Website • Report

Overall Experience

I found every carer that visited me on a daily basis, exceptional.
However, the office team I found rude and very unhelpful, especially the supervisor, she was abrupt and spoke to me like a child on many occasions, to the point that I put the phone down if she answered the telephone.
After an unprovoked

telephone call from her, which was aggressive and threatening, I ended my care with Care Solutions and moved to another provider.

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Review of
Care Solutions Fylde
from Rachael F (Niece of Client) published on 10 November 2022

Submitted via Website • Report

Overall Experience

Our experience was overall positive. There were a couple of things that could have been improved, for example, a sick member of staff who was clearly unwell was sent to my uncle while he had no immune system but this was a one-off. Masks should also have been worn.
In terms of the communication and

empathy that was offered, I was exceptionally happy.
My uncle was given his dignity at a time when he couldnt protect it himself.
Our handler was brilliant and really cared about us as a family which we loved.

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Review of
Care Solutions Fylde
from Gordon S (Relative of Client) published on 10 November 2022

Submitted via Website • Report

Overall Experience

Great care company, always on hand and very helpful and know their jobs, brilliant care standards and looked after my relative for a long period of time.
Would highly recommend to anyone.
When it came to the darkest day, we were unable to attend and they tended on our behalf until we were available.

Great after-service and great staff in all aspects, in care and out of care.
Brilliant care team
Thanks.

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Review of
Care Solutions Fylde
from G H (Daughter of Client) published on 28 October 2022

Submitted via Website • Report

Overall Experience

The service that both my parents have received from all the staff visiting their home has been of a very good quality, nothing is a problem and the care/mental health needs are always met on all visits during the day. The staff would assist my parents with personal care, making meals and administering

their medication. Whenever I contact the office staff regarding a change in my parents' well-being or for a little advice it is always received in a positive manner and passed on to the relevant staff. It is a great service so thank you to you all, it is also peace of mind for me and my family that their general health is being observed.

Reply from Carla Lowe, Manager at Care Solutions Fylde

Thank you for the review, this is lovely to read and we value your feedback.

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Review of
Care Solutions Fylde
from Carla R (Great Great-Niece of Client) published on 28 October 2022

Submitted via Website • Report

Overall Experience

Hi, we've recently been introduced to Care Solutions, they are providing four visits a day for my great-auntie. All members of staff I've met up to now have been extremely helpful, friendly and consistent. They have all gone out of their way to ensure my great-auntie is safe and happy. Big thank you

to one member of staff, she has been amazing.

Reply from Carla Lowe, Manager at Care Solutions Fylde

Thank you very much for your review, we appreciate your valuable feedback.

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Review of
Care Solutions Fylde
from K M (Client) published on 30 May 2022

Submitted via Website • Report

Overall Experience

They are really friendly and they helped me realise not to be embarrassed when you need them. I’m so glad to be a client of theirs, thank you so much for your help and making me realise their help is there when you ask for it.

Reply from Carla Lowe, Manager at Care Solutions Fylde

Thank you for your lovely comments, we are so happy the staff have made you feel at ease and made the transition of care a more comfortable one for yourself.

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Review of
Care Solutions Fylde
from Caroline P (Daughter of Client) published on 8 July 2021

Submitted via Website • Report

Overall Experience

I would like to let you know how grateful I am for the high level of care provided by care solutions. They were all very caring and had a great attitude but wanted to give a special mention to the carer with the pink hair. She came to see my father on her break and even apologised for being late, following

a car accident. She was such a help in my father's last days and we couldn’t have done it without her. She made sure his last days were dignified and I can never thank her enough.

Reply from Will Stelfox, Director at Care Solutions Fylde

Thank you for your kind review, it is appreciated.

I have passed on your review to our Care Solutions Fylde Manager so she can advise the 'carer with the pink hair' of your feedback.

Thanks,
Care Solutions Management

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Review of
Care Solutions St Helens
from John M (Son of Client) published on 28 August 2020

Submitted via Website • Report

Overall Experience

My father has been provided with care by iCare Solutions since February of this year. The care he has received has been outstanding. The team of carers that help him get dressed and washed/showered every day are an amazing group of people. They not only provide him with a service but are all genuinely

kind and caring people who make my Dad feel good about himself and they are always laughing together. He is always smiling at the end of their visit because they have become friends to him and he enjoys spending time with them. It doesn't matter who comes on the rota he always receives the same level of care and respect. I cannot fault the company and the brilliant carers who come each day and brighten his day and mine.
I really value all of these awesome people and could not recommend them highly enough.

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Review of
Care Solutions Manchester
from Sak H (Client) published on 29 January 2019

Submitted via Website • Report

Overall Experience

This company has given me fantastic care. From day one they have been very professional and made me feel comfortable with accepting care for the first time. Highly recommended.

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Review of
Care Solutions Manchester
from John G (Son of Client) published on 9 May 2017

Submitted via Website • Report

Overall Experience

As we come to the end of week one, I have found the service to be incredibly disappointing. Time keeping is atrocious with my Father not receiving his afternoon care visit meaning he went from 12:30 until 21:30 without leaving his wheelchair. Carers arriving in no form of uniform (jeans, T-Shirts and

trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.

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Review of
Care Solutions Manchester
from Gary S (Client) published on 3 August 2016

Submitted via Website • Report

Overall Experience

Incredibly disorganised company, very poor management, I was left many times with either no carers turning up or would be hours later. The company do not let you know if they will be late, the onus is on the client to chase them, please avoid this company as you will be sorry if you do not.

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Review of
Care Solutions Manchester
from Usman A (Client) assisted by family/friend published on 10 August 2015

Submitted via Website • Report

Overall Experience

This agency is the best my family have ever had. Kind, courteous and always very professional I would highly recommend this company. My carer is always on time and sees to my family's needs. 10/10!!

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Home Care Providers Owned by Care Solutions Ltd

Care Solutions Ltd Locations (8)

Care Solutions Ltd Reviews (12)

Reviews Posted for members of Care Solutions Ltd

Care Solutions Fylde

Care Solutions Fylde

Care Solutions Fylde

Care Solutions Fylde

Care Solutions Fylde

Care Solutions Fylde

Care Solutions Fylde

Care Solutions St Helens

Care Solutions Manchester

Care Solutions Manchester

Care Solutions Manchester

Care Solutions Manchester

Awards / Recognitions (0)

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How many Agencies does Care Solutions Ltd own?

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