Home Care Providers Owned by Calderdale Home Care Ltd

  • Home Care Providers Owned by Calderdale Home Care Ltd

Calderdale Home Care Ltd Locations (3)

 

3 Home Care Providers owned by Calderdale Home Care Ltd

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Calderdale Home Care Rochdale

56-58 Long Street, Middleton, Manchester M24 6UQ 

2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Calderdale Home Care Newcastle

Suite 23, John Buddle Work Village, Buddle Road, Newcastle upon Tyne NE4 8AW 

  • Care Provided
  • Older Person Care
  • Dementia
Calderdale Home Care Halifax

2, Old Court House, Halifax HX1 2DL 

2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Blackburn, Darwen
Alcedo Care
CHD Care at Home - North Surrey, Chertsey
CHD Living Ltd

Calderdale Home Care Ltd Reviews (4)

Reviews Posted for members of Calderdale Home Care Ltd

Overall Experience

  • 2
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  • 2

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Review of

Calderdale Home Care Halifax

from S M (Granddaughter of Client) published on 11 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I need to give credit where it is due because this is the third care company we tried for my brother who suffered with complex mental health problems alongside other disabilities and thankfully it was third time lucky because, as a family, we nearly lost all hope. We had used Calderdale Home Care for
over twelve months and I only ever had to make one complaint that was quickly resolved! My brother, who has sadly now passed away, got on well with all carers but exceptionally well with the carers he regularly got and, after eighteen months of him not admitting he needed help with his personal hygiene, there is one young lad in particular that visited that was incredibly able to build that much of a trusting bond with my brother that in the last twelve months of his life, he had a shower twice a week and would let him help with dressing him every day. Thank you all so much.

Reply from Ann Palmer, Director at Calderdale Home Care Halifax

Thank you so much for these lovely words. I know all the staff who work for my company are wonderful but it is so amazing to hear it from our clients and their families.


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Review of

Calderdale Home Care Rochdale

from Victoria J (Daughter of Client) published on 10 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Despite several telephone calls to the office to complain nothing gets resolved. Carers turn up late. On several occasions, medication was not administered despite the medication being in blister packs. Basic care - Commodes not being emptied, leaving her bedroom smelling of urine. Food waste bins are
left full and smelling in the kitchen. Carers not signing in and out (I'm constantly telephoning the office to complain about this). Carers do not always stay for the allotted time. Last week, a carer arrived at 11:45 am this was meant to be the morning call. This meant my mum was left all morning without her medication (as they have to administer this), and left without food or drink. The lunchtime carer then turned up at 12:30 pm. Lots of agency staff are being used and they will not sign in or out or add any comments in the book, therefore as next of kin you have no idea whether anyone's actually been or not. Meals are also hit and miss, sometimes she gets something sometimes she doesn't.

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Review of

Calderdale Home Care Halifax

from S Y (Daughter of Client) published on 22 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

A really bad experience with Calderdale Home Care, never received a carers visit rota. On most occasions, the carers arrived later than the times agreed to when this company started with my mum’s care. I was informed not to chase a late visit until the carers were thirty minutes late, there were no
courtesy calls when the carers were running late, I had to keep ringing up to chase the late visits.
My mum has physio and the company was aware that my mum required the commode after the physio visit, not before. On two occasions, the carers arrived early when my mum was having physio and were not prepared to wait to put my mum on the commode and the office let the carers leave, with the next carers visit hours later. I had to chase this company regarding late carers visits. I was informed I complained too much. The manager was not very pleasant on the phone on a few occasions.
A few of the carers did the opposite to what I requested, which was not pleasant.
Now with a wonderful new care company.
My mum's community social worker was agreeable to myself contacting homecare providers in my area to avoid any delays with the local Council finding a homecare match, and the social worker finalised with the Council's brokerage department to facilitate the move to my mum's excellent new homecare provider.

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Review of

Calderdale Home Care Rochdale

from Kay E (Daughter of Client) published on 30 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really impressed with all the carers who have attended to my Mum over the last 12-months. The staff are friendly and kind, they keep me in the loop and the office staff are really helpful.

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Awards / Recognitions (0)

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Frequently Asked Questions about Calderdale Home Care Ltd

How many Agencies does Calderdale Home Care Ltd own?

Calderdale Home Care Ltd own 3 Agencies.

Which Calderdale Home Care Ltd Agencies have the highest review score?

Calderdale Home Care Rochdale, Calderdale Home Care Halifax & Calderdale Home Care Newcastle have the highest review score.
Calderdale Home Care Ltd in Greater Manchester Calderdale Home Care Ltd in Tyne & Wear Calderdale Home Care Ltd in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Calderdale Home Care Ltd to verify any information. View our terms and conditions. Calderdale Home Care Ltd has a Basic Service – more info.