Delta Care Ltd in Lancashire | 4 Home Care Providers

Review of
Delta Care Ltd - Blackpool
from F S (Partner of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Always late unless you get a carer that is decent, some have no idea how to use a microwave. One was scared of our friendly dog so she won't be coming back. She wasn't able to get my partner up due to being too small and was very little help after I got him up. The whole point of having carers is to

take the strain off myself as I'm up in the night caring for my partner, and just lately waking up in the morning due to their lateness. Best carer has been a young lady, I give her 5 stars.

Reply from Sarah Henderson, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for taking the time to bring your experience to our attention. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible. We wish you all the very best.

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Review of
Delta Care Ltd - Blackpool
from Michaela Q (Client) published on 19 December 2024

Submitted via Website • Report

Overall Experience

I have been a client since November 2023. I have had mixed experiences. But I find that it doesn't matter what the carers do wrong, the manager defends them. I have continued to be made to feel like the carers have the right to do what they like. We did have a meeting with a social worker which in my

view was just a witch hunt. It was all turned around on me and all about my behaviour. No mention of how the carers were, just my fault. I no longer trust them. I don't even want to let in the decent carers as I know if anything goes wrong I'm not believed or should I say, the manager turns a blind eye. I don't understand the point of a care company that doesn't care for its clients. I'm done.

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Review of
Delta Care Ltd - Preston
from Michelle L (Granddaughter of Client) published on 13 December 2024

Submitted via Website • Report

Overall Experience

We have just started using Delta Care after having a disappointing experience with a different care provider. I can honestly say the staff are fantastic, from those in the office to the carers who come to the home. They are helpful, very obliging, they listen and treat you with respect. The carers are

so lovely with my nana, we feel safe with them coming in the house and trust them to do everything that is needed. Thank you Delta Care.

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Review of
Delta Care Ltd - Preston
from Martin D (Nephew of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience

Deltacare have been providing multi-daily visits for my elderly auntie (who has early-stage dementia) for a number of years now. They enable her to live independently and with dignity. They are very friendly and are diligent in thinking of my auntie's needs. They suggest activities and new experiences

for her, to improve her quality of life. They react quickly to any issues and they are helpful, approachable and efficient. They have definitely extended my auntie's time of living independently and I am very grateful to them all.

Reply from Sarah Henderson, Recruitment Office at Delta Care Ltd - Preston

Thank-you for your feedback, its so lovely to get these compliments from our service users families. One of our main goals is to assist people live as independently as possible within their own homes. Thank-you so much for choosing Delta Care to assist look after and care for your auntie.

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Review of
Delta Care Ltd - Blackburn & Darwen
from C V (Daughter of Client) published on 23 October 2024

Submitted via Website • Report

Overall Experience

We have been very pleased with the help and support that the staff have shown in caring for mum and dad. They have shown compassion, kindness and professionalism in their care and always treated mum and dad with respect and consideration.

Reply from Nabeelah M., HR Apprentice at Delta Care Ltd - Blackburn & Darwen

Thank you for your feedback! We are glad you have had a positive experience with us.

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Review of
Delta Care Ltd - Preston
from R B (Client) published on 26 July 2024

Submitted via Postal Card • Report

Overall Experience

The work gives me more experience for me and it's my first time having care. For me and your help matters to me.
It was happy for me as well and very good at their job. I hope to get better at things as well. Most things I want to do as well.

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Review of
Delta Care Ltd - Preston
from G A (Son of Client) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Very professional great personal touch talk to her and do her hair and make-up. Would recommend these two (mother and daughter) to anyone they seem to go the extra mile and could not wish for a better service.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Preston

Thank you for the positive review, we are glad to hear that. We will pass this on to our carers.

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Review of
Delta Care Ltd - Blackburn & Darwen
from A C (Client) published on 17 June 2024

Submitted via Postal Card • Report

Overall Experience

I was treated with respect, kindness and consideration.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackburn & Darwen

Thank you for your positive feedback. We are glad to hear that.

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Review of
Delta Care Ltd - Blackpool
from Yasmin C (Daughter of Client) published on 22 May 2024

Submitted via Website • Report

Overall Experience

Really happy with the company chosen for my dad, after him being in hospital for 5 months, to came home to a care company to help ease the stress, and fantastic staff who went above and beyond for my dad's care. Really appreciate it massively.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for the lovely review. We are glad that you are happy with our service.

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Review of
Delta Care Ltd - Chorley
from Emma P (Granddaughter of Client) published on 20 May 2024

Submitted via Website • Report

Overall Experience

Words cannot express how grateful I am to all the staff at Rivington Park Care Home in Chorley for looking after my nan in the last few weeks of her life. All the staff were so caring, compassionate and very kind to my nan.

Reply from Penelope Baki, MD at Delta Care Ltd - Chorley

Thank you for your kind words and we are sorry for your loss. The staff at Rivington Park are kind and caring and always give their best to all our residents. We will pass on your kind words to the staff.

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Review of
Delta Care Ltd - Blackpool
from Samantha P (Daughter of Client) published on 3 May 2024

Submitted via Website • Report

Overall Experience

My dad lives with us he is 89 years old. We have had amazing care, especially from two particular carers. I have been in the care business either working myself or with different family members and know enough of what goes on. I was not looking forward to going through the care at home again, but my

worries were taken away when the two carers started to help with the care for Dad. These two men go above and beyond to help. My dad had a stroke and they took the time and patience with my dad. He is back out of bed, short walks to get him out in the wheelchair for short trips out to the cafe or a push along the promenade, something my dad thought he would never do again. My dad always tells me he's very lucky to have such good carers. Delta has had good communication, and most of the time, timekeeping is good. We as a family, are very pleased that Delta took care of my dad's care package and would recommend them. If there was an award for carers, I would put forward my dad's two cares forward as they are amazing

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for such amazing feedback; we are delighted to hear that you are happy with the care provided to your dad. We will forward this to the Blackpool branch as well as the carers and make sure they are considered for the upcoming carer awards.

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Review of
Delta Care Ltd - Blackburn & Darwen
from M W (Client) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience

Lovely girls, some better than others. Good on the whole, pleasant and chatty. Very good.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackburn & Darwen

Thank you for your positive feedback. We appreciate it.

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Review of
Delta Care Ltd - Blackpool
from H H (Daughter of Client) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

I am happy with the care my dad receives. I like the consistency of the carers provided. The trust between the carers and my dad and I is very important to me. The fact that the carers know my dad well enough to notice when he might have a problem and alert me promptly is very valuable.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for your feedback, we appreciate it. We are glad to hear that you are happy with our service.

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Review of
Delta Care Ltd - Blackpool
from R S (Client) published on 12 April 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Delta Care have been more than satisfactory when it comes to my condition of epilepsy which includes on some days a short-term memory loss. The staff arrived twice every day promptly and witnessed that I had taken my medication. Without them, there is a probability or certainty that sooner

or later I would not take my medication or take too much of it which would lead to serious consequences. The several, every one of the staff I've met has always been friendly, and as well as them being there for any of the help and advice that I have needed, they have not allowed any self-confidence and self-respect to decrease and have encouraged me to still be independent as possible. I can also say that the staff that I have met have all been welcome into my home without me having to have any doubt or fear of any dishonesty or anything criminal.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for your feedback and your trust, we appreciate it. We are glad that you are happy with our service.

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Review of
Delta Care Ltd - Blackpool
from C K (Mother of Client) published on 12 April 2024

Submitted via Postal Card • Report

Overall Experience

Weekly carers are excellent, not as good for weekends.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Blackpool

Thank you for your feedback, we will definitely look into this.

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Review of
Delta Care Ltd - Blackburn & Darwen
from D J (Son of Client) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience

The review covered many aspects of Mum's care. Some of the information that was obtained was irrelevant.

Reply from Maimoona Nayeemuddin, Recruitment Office at Delta Care Ltd - Blackburn & Darwen

Thank you for your feedback. We will pass on this to the website providers.

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Review of
Delta Care Ltd - Blackpool
from Christopher H (Son of Client) published on 20 September 2023

Submitted via Website • Report

Overall Experience

Terrible company, I don't think they've turned up on time once, and we never receive a phone call or some kind of heads up. Had issues with them not washing my mum, they've left her on the commode and gone home, clearly many of the staff are completely untrained. If I try and complain to them I never

get the call back I'm promised.

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Review of
Delta Care Ltd - Blackpool
from Z H (Daughter of Client) published on 15 August 2023

Submitted via Website • Report

Overall Experience

My mother has been given this care company as her health has deteriorated enough that she needs someone to help remind her to take medications and take her around. One of the carers is very lovely and always makes my mum smile when she comes around and makes her feel 10x better.

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Review of
Delta Care Ltd - Blackpool
from Jean B (Client) published on 14 August 2023

Submitted via Postal Card • Report

Overall Experience

Need more training. I asked for a salmon sandwich and the salmon was put in the microwave. No meals. They will not wash dishes or put them away. Most carers are late. Most workers are late on Sunday, they say it's the Sabbath. Most workers are late every meal time. They think all bread has to be toasted.

One said no to washing clothes. She sat down to have a banana and bottle of water and broke her fast and logged out on my time.

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Review of
Delta Care Ltd - Blackpool
from Tina C (Niece of Client) published on 11 August 2023

Submitted via Website • Report

Overall Experience

Today my cameras went live in my uncle's house as he was upset that no one was talking to him. We have been there a couple of times when the carer has said yes I always wash him, 30 seconds later to say where's his wash stuff? He asked for a cheese toastie, they put cheese between 2 slices of bread,

microwaved it and gave it to him. He is meant to have four half hour visits a day, plenty of time to sit and chat. For his evening meal, she was there exactly 10 mins and bedtime 1 minute 45 seconds. Disgusting Blackpool!. They were also meant to wash and cream his legs 4 times a day as we had them back to almost normal after 12 months of District nurses. When I checked his legs as the creams weren't being used they had broken out into a mess and District nurses are back. My poor uncle is 91, has onset dementia and is housebound. The only family is my mum who's 81 and not well and me who's in a wheelchair. It is theft to only work for 2 minutes when you're being paid for 30!

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Home Care Providers Owned by Delta Care Ltd in Lancashire

Delta Care Ltd Locations in Lancashire (4)

Delta Care Ltd Reviews in Lancashire (33)

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

Delta Care Ltd - Preston

Delta Care Ltd - Preston

Delta Care Ltd - Blackburn & Darwen

Delta Care Ltd - Preston

Delta Care Ltd - Preston

Delta Care Ltd - Blackburn & Darwen

Delta Care Ltd - Blackpool

Delta Care Ltd - Chorley

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackburn & Darwen

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackburn & Darwen

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

Delta Care Ltd - Blackpool

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