Home Care Provider Owned by Delta Care Ltd in Merseyside

8.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Delta Care Ltd in Merseyside

Delta Care Ltd Locations in Merseyside (1)

 

1 Home Care Provider owned by Delta Care Ltd in Merseyside

Sort by:
View on Map
Delta Care Ltd - Southport

93 Tulketh Street, Southport PR8 1AW 

8.9 11 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care St Helens, St Helens
Alcedo Care
CHD Complex Care, Godalming
CHD Living Ltd

Delta Care Ltd Reviews in Merseyside (11)

8.4
Delta Care Ltd has a Group Review Score of 8.4 (8.370) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Delta Care Ltd must have a Review Score.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 1

Date Published

11
1
1
4
7
Review of

Delta Care Ltd - Southport

from Sarah Q (Daughter of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delta cared for my elderly father at home for the last few months of his life, enabling him to stay at home as he wished. The carers were kind and compassionate and treated him with respect. They chatted to him, and humoured him when he was sometimes uncooperative. Some carers went above and beyond
to improve his quality of life..one kind man even built him a snowman in the garden. That sort of care makes all the difference! Thank you so much. We are truly grateful for all you did for him.

Reply from Nabeelah M, Admin Apprentice at Delta Care Ltd - Southport

Thank you for your feedback, it's so lovely to get these compliments from our service user's families. One of our main goals is to assist people to live as independently as possible within their own homes and we are glad we were able to do this for your father. We wish you an your family all the best.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Sarah B (Daughter of Client) published on 8 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to commend my mother's carer, he absolutely makes my mum's day. Her face lights up when she sees him, he is a breath of fresh air, a friendly, very caring person and very knowledgeable, so hardworking. You really do have a one-in-a-million gem there, thankful for him.
My mum is a
client I thought it would be good to give this review as I am so impressed with the level of care.

Reply from Maimoona Nayeemuddin, Recruitment Officer at Delta Care Ltd - Southport

Thank you for your feedback. We are glad to hear that you are happy with our services provided to your mother. We will definitely pass this on to your mum's carer as well.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Reg W (Son of Client) published on 15 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experienced the care that the Delta Care team have given my mum for the past three years, I would have no hesitation in recommending them to anyone needing regular help to stay in their home. Always professional and cheerful, on time and happy to help in whatever way they can. I have no need
to single any one member of staff out as exceptional, as the whole team deserve that accolade.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from P H (Client) published on 31 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I gave Delta Care four Stars because I would recommend them as a care company for anyone who needs community care, they attended to my needs very well as I was getting over my broken ankle and couldn’t shower myself due to my other disabilities.

Reply from Maimoona Nayeemuddin, Recruitment Office at Delta Care Ltd - Southport

Thank you for such a lovely review. We are pleased to hear that your needs were attended very well.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Emma L (Daughter of Client) published on 28 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received high-quality care and compassion from all of the carers who looked after him. He really looked forward to them coming and they all did a brilliant job. They were friendly, professional and reliable and made a real difference to his quality of life. They seemed genuinely interested in
him and treated him with dignity and respect. The family can't thank them enough for everything they did.

Reply from Maimoona Nayeemuddin, Recruitment Office at Delta Care Ltd - Southport

Thank you for your lovely review. We are glad to hear that our carers were able to make a difference in his quality of life.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Sandra P (Wife of Client) published on 30 July 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had care from Delta for many years. He has a main carer who is fantastic with him and will be a great assist to me in the next few years. There are a few more who now know my husband and if his usual carer is on holiday I can ask for one of them to look after him. I can't thank Delta
enough for the help I get from them.

Reply from Adam Baki, Operations Director at Delta Care Ltd - Southport

Thank you for your kind review. We are pleased to hear that you are happy with the service provided.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Sasha S (Daughter of Client) published on 24 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly professional company. So caring, respectful and flexible with the needs of my mum. The staff are so friendly and treat my mum with dignity as she has been left unable to care for herself. Nothing is too much to ask and the office staff are always helpful and easy to approach with any concerns
we may have and advice is readily available. In these uncertain times, the carers arrive in PPE: gloves, masks, aprons etc and ensure hygiene is at the highest level. I would not hesitate to recommend this company to any anyone looking for care for their loved one.

Reply from Adam Baki, Operations Director at Delta Care Ltd - Southport

Dear Sasha, thank you for your review. We are pleased your mum is able to continue to live in the comfort of her own home with a little support from us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Fiona K (Daughter of Client) published on 23 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needs help to stay in sheltered housing. Delta has provided this and my mother really gets on with the staff. When I phone, staff are helpful and understanding.
Mum could not manage without them and for me 70 miles away there is confidence and peace of mind.

Reply from Adam Baki, Operations Director at Delta Care Ltd - Southport

We are grateful for your review. The whole team in Southport work hard to ensure families have peace of mind and clients are looked after in the comfort of their own home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Louise C (Daughter of Client) published on 29 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carers treated her with dignity and respect and her main carer became her very good friend.
The company was flexible and helpful, working around hospital stays and discharges.
We never felt there was any risk of theft or abuse of any kind which means a lot to vulnerable people.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from S R (Daughter of Client) published on 16 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has used Delta Care for nearly two years.
The staff have given my mum wonderful care and I will be forever grateful. Nothing was ever too much trouble and communication was great. My mum always came first.
Thank you so much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Delta Care Ltd - Southport

from Barbara (Daughter of Client) published on 21 August 2019

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Delta Care staff were asked to visit mum 4 times a day. On one occasion I was at her flat when the carer arrived. I asked if she had checked mums medication log earlier that day as it had changed slightly. She had not checked or signed to say she had prompted mum to take her medication. If I had not
been there on that day mum would not have received her correct medication. I gave mum her lunch and the carer then washed the cups. Later that day I went to use the cups, they were still dirty inside, not washed properly. I went into mums bedroom, mum had grazed her leg the previous day, and the sheets were bloodstained. The carer had not changed the sheets. I rang to complain and was told that the manager was on holiday. Mum was then back in the hospital. I am sure some of the carers must be caring people but nothing was done about my complaint, no callback and sadly my mum recently died. I was at mums flat last week and happened to see the carer smoking outside, caring for another resident.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Delta Care Ltd in Greater Manchester Delta Care Ltd in Lancashire Delta Care Ltd in Merseyside

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delta Care Ltd to verify any information. View our terms and conditions. Delta Care Ltd has a Basic Service – more info.