Home Care Provider Owned by Unique Senior Care in Warwickshire

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Unique Senior Care in Warwickshire

Only the locations & reviews in Warwickshire for Unique Senior Care are showing below.

View the details of all 3 locations (with 194 reviews) owned by Unique Senior Care

Unique Senior Care Locations in Warwickshire (1)

 

1 Home Care Provider owned by Unique Senior Care in Warwickshire

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Unique Senior Care | Warwickshire

Suite 5A & 5B, Hatton Rock Business Centre, Hatton Rock, Stratford-upon-Avon CV37 0NQ 

9.8 66 reviews
"The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get…"   Read all 66 reviews

Unique Senior Care’s Warwickshire head office provides outstanding home care and live-in care services to support older people who would like to continue to live in the comfort of their own homes, for as long as possible. It is a fully regulated… Read more about Unique Senior Care | Warwickshire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Unique Senior Care Reviews in Warwickshire (66)

9.8
Unique Senior Care has a Group Review Score of 9.8 (9.845) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.

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Review of

Unique Senior Care | Warwickshire

from J J (Mother of Client) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your lovely feedback. It's great to hear how much the care is helping your daughter and that everything feels more organised for you. We really appreciate you taking the time to share your experience!


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Review of

Unique Senior Care | Warwickshire

from A F (Son of Client) published on 21 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers were excellent; kind and professional - my father was always happy to see them. We started off with a couple of hours a week and expanded the number of hours as we needed them. Even when a carer was unable to attend, a replacement carer was found and fitted in within the same time frame. Really,
no complaints.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words. It's lovely to hear that your father enjoyed seeing his Caregivers and that the support could adapt as needed. We know how important continuity of care is, so I'm glad to hear any changes were covered with minimal disruption.


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Review of

Unique Senior Care | Warwickshire

from I T (Wife of Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's so important that care is provided with kindness, patience and respect, so I'm really pleased to hear that the team have helped to make things easier for you both. I'll be sure to pass on this feedback.


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Review of

Unique Senior Care | Warwickshire

from P H (Daughter of Client) published on 23 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unique have provided care to my mother at home for two hours each week. She has met kind caring individuals who help to cheer her up as well as providing the care she needs. The team is easy to contact when needed and respond quickly to queries and any changes we have had to make, even at short notice.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's great to hear that our team has been a reliable support for your mother and that you've found us easy to contact and quick to assist with any changes. I'll be sure to share your kind words with the team.


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Review of

Unique Senior Care | Warwickshire

from Stephen T (Son of Client) published on 9 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all staff and management. All the carers make a real effort with my parents, and communication is excellent.
The care has gradually increased over the past 12 months in terms of hours, and this has been easily managed with the team.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words! We're so pleased to hear that you've had such a positive experience with our team. It's wonderful to know the care and communication have met your expectations, and we're glad the increase in hours has been managed smoothly.


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Review of

Unique Senior Care | Warwickshire

from Rachel A (Daughter of Client) published on 8 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Unique Senior Care as a professional, genuinely caring, care provider company in Warwickshire. The carers they arranged at short notice for my dad to come in for an hour a day for several weeks following an operation were all lovely, compassionate, caring, very helpful and friendly
company too. Their service hugely helped my d1ad get back on his feet again in his 90s - would definitely recommend this type of service and option for anyone needing a bit more support and assistance at home, either temporarily or permanently. They came as a great personal recommendation and it was an enormous relief to find out about them and meet them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your kind feedback. We're delighted to hear that our Caregivers made such a positive impact on your dad's recovery after his operation. I'll be sure to pass your comments on to the team - they'll be so pleased to hear how much their care and support meant to you both.


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Review of

Unique Senior Care | Warwickshire

from Rachel L (Daughter of Client) published on 26 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Unique Senior Care has been wholly positive, from my initial enquiry to the ongoing support my Mum gets. The personal friendly approach to myself and Mum have made the process a great experience.
I would highly recommend them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for sharing this feedback. It's great to hear that everything has gone smoothly and that you've both felt well supported. I'll be sure to pass on your kind words to the team.


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Review of

Unique Senior Care | Warwickshire

from Julie B (Daughter-in-law of Client) published on 26 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unique Senior Care are such a wonderful, well-organised and caring organisation. From our very first meeting with one of the staff members we felt we were in good hands and that my husband's parents would benefit from their care. The carer Unique Care selected was a real hit with both of them, and like
most elderly people they had initially resisted the idea that they needed help. They both looked forward to the carer's visits, and we felt she got a good balance of supporting their emotional needs (chat and a cuppa!) with chores that needed doing, e.g. cleaning and helping with shopping. When we had to change timings and frequency of the carer's visits due to my father-in-law going into hospital Unique Care bent over backwards to accommodate that, and we felt they genuinely cared about Mum and Dad. I would highly recommend Unique Care to anyone looking for a carer.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your thoughtful review. It's wonderful to hear that you felt supported from the very beginning and that the Caregiver was such a great match for your husband's parents. We're really glad we could make the process easier for you all, especially during the more challenging times. I'll certainly pass on your kind words to the team.


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Review of

Unique Senior Care | Warwickshire

from M T (Son of Client) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Unique to be actively engaged in my Dad's care. There is advice and follow up available, as well as the fundamentals being right, such as consistency in the actual visits. I feel confident that whenever I change plans they will be able to respond, and they are open to feedback and fielding
questions.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your kind words. We're really pleased to hear that you feel confident in the care our team is providing for your Dad. Consistency and responsiveness are very important to us, so it's great to know that you're experiencing this. Thanks again for sharing your experience.


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Review of

Unique Senior Care | Warwickshire

from Michael O (Son of Client) published on 6 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care has been very supportive through once-weekly home visits which include a fortnightly visit to the Dementia Cafe club in a particular care home.
This has provided my mother with an opportunity to meet new people and engage in conversation and activities.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share your experiences. I'm thrilled to hear how this weekly companionship has benefitted your mother and that she has been able to make new friends at the Dementia Cafe. This kind of social interaction makes all the difference. I'll be sure to pass on your words to the team.


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Review of

Unique Senior Care | Warwickshire

from Jenny B (Wife of Client) published on 17 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has three different carers during a week and they are all consistently cheerful and supportive of him. They come to provide personal care but they do so much more, particularly providing a social interaction which makes a huge difference to brightening up the day for both my husband and myself.
They are always willing to do household chores and help in any way they can.
We would not hesitate to recommend Unique care.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for taking the time to share these kind words. It's fantastic to hear what a positive impact this support has had for you both, in terms of practical assistance and companionship. I will share your thoughts with the team, who I know will really appreciate such glowing feedback.


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Review of

Unique Senior Care | Warwickshire

from Albert T (Client) assisted by family/friend published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers arrive on time. Willing to undertake any task. Have a caring and sympathetic manner. Provide support with household duties.

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Review of

Unique Senior Care | Warwickshire

from Peter M (Friend of Client) published on 23 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a carer has greatly improved his life. His flat is now clean and organised. His personal care has been well organised, with the necessary appointments made and coordinated. He gets on with his carer, who understands his needs and copes well.

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Review of

Unique Senior Care | Warwickshire

from J T (Daughter of Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to highly recommend Unique Senior Care. My parents live quite a distance from myself, it is lovely to know they have a professional, dedicated and caring team looking after their daily needs. As their health has deteriorated over time, it is reassuring that their care package has altered
and tailored for their needs. It is reassuring and takes the stress away that their care is always a high priority to Unique Senior Care.

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Review of

Unique Senior Care | Warwickshire

from Ann B (Client) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unique has been wonderful in their care. Their carers are so kind and go above and beyond and I know I can always rely on them to be on time and do whatever I ask them to do. They have helped me regain my confidence and independence.

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Review of

Unique Senior Care | Warwickshire

from Bridget M (Client) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The post-operative care was just as needed for help with making bed/dressing/laundry and hair washing in the 5 days after discharge from a total hip replacement and an inpatient stay of 32 hours.

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Review of

Unique Senior Care | Warwickshire

from Alison B (Daughter of Client) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very friendly, helpful, caring and professional. They provided my mum with respect and dignity and were very kind.
The carers are hardworking and willing to do housework during the visit, which was an enormous help to us.
We used Unique Senior Care on a short-term contract, whilst
I recovered from a major operation (as, I am Mum's full-time carer normally).
I would definitely use them again and thank you.

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Review of

Unique Senior Care | Warwickshire

from Maureen M (Client) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with Unique Home Care is very satisfactory. Carers are good timekeepers and friendly. It takes half an hour to help me shower, treat my legs and get dressed, and considering they only have an hour. My choice, one hour, twice a week. I find the more mature carers the best, if I am not too
well, feeling low or a bit depressed, they pick up on it and will do other small jobs for me. If there is time, they make coffee, which we have together. It is nice when someone makes me a drink, then we chat about their family and I chat about my three great-grandchildren and between us we try to put the world right. Not bad all in one hour!

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Review of

Unique Senior Care | Warwickshire

from R C (Daughter of Client) published on 17 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Unique Senior Care for a number of years (my mother has advanced dementia). They provide excellent care and I would highly recommend them. The carers are professional and caring and a pleasure to be around.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for writing in with your really positive 5-star review and which is very much appreciated. We are delighted to hear that our care for your mother is excellent and that you would recommend our services to others. We will make sure your review is shared with the wider team. The quality of these reviews are always helpful to others who may be considering care at home for their loved ones too. Thank you once again.


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Review of

Unique Senior Care | Warwickshire

from P W (Client) published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience of Unique was for my husband who had dementia. The carers were excellent helping him to shower and shave when he wouldn't let me help him. When I needed care myself, Unique was the obvious choice for me. I have been very happy and satisfied with the service I have received and would
have no hesitation in recommending them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to write in with your positive review. We are delighted that we were able to support your husband during a time of need, and now to think that you have returned to us for your own support is a true reflection of satisfaction. We know that the team really enjoy their visits to you. Your recommendation of our service to others who visit this site is greatly appreciated. Thank you once again.


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Awards / Recognitions (6)

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