Which NDH Care Ltd Agencies have the highest review score?

NDH Care Leicester , NDH Care Ltd & NDH Care (Edgbaston) has the highest review score.

NDH Care Ltd | 3 Home Care Providers

Review of
NDH Care Leicester
from H M (Son of Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

The carer are coming to see my Dad and Mom and both carers are really excellent. Supporting my Mom & Dad every day and completing tasks according to the care plan. Excellently communicating with us very well. Preparing food and fluids as per choice, maintaining privacy and dignity as well.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Thank you so much for your kind words and positive feedback! We're thrilled to hear that our carers are providing excellent support for your mom and dad, ensuring their daily needs are met with care and compassion. It's wonderful to know they are completing tasks as per the care plan, communicating effectively, and respecting your family's preferences while maintaining privacy and dignity. Your recognition means the world to us and motivates our team to continue delivering the highest standard of care. If there's ever anything more we can do to support your family, please don't hesitate to let us know.

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Review of
NDH Care Leicester
from M K (Client) published on 18 January 2024

Submitted via Website • Report

Overall Experience

I am really happy with the care staff. They are supporting me with my routine tasks and applying a cream on my legs to make sure it remains healthy. I love the care staff who are visiting to me because they are very professional and taking care of me very well. Supporting me very well and I am having

the regular care staff as well, which I really appreciate. Manager is excellent as well and supporting us very well.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

From the bottom of our hearts, thank you for your glowing review of NDH Care (Leicester) on the home care website! Your kind words about our dedicated team are like sunshine on a rainy day – warming, uplifting, and inspiring us to keep striving for excellence. As we build a home of care, brick by heartfelt brick, your feedback is the mortar that strengthens our foundation. It's truly an honor to support you and your loved ones.

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Review of
NDH Care Leicester
from J M (Daughter of Client) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience

It's been really great, carers are coming to see my father, always regular. They are confident to handle my father, as he is suffering from learning difficulties, and the carers are communicating with him really great.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

We are writing to express our sincere gratitude for your wonderful feedback about NDH Care (Leicester) on the home care website. Your comments mean the world to us and serve as a source of motivation for our dedicated team. Your feedback is invaluable to us and it reaffirms our mission to continue delivering the highest standard of care service. We are grateful for the opportunity to serve your support.

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Review of
NDH Care Leicester
from S V (Client) assisted by family/friend published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience

Brilliant service provided. Very helpful, caring and sympathetic, very engaging.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

We are writing to express our sincere gratitude for your wonderful feedback about NDH Care (Leicester) on the home care website. Your comments mean the world to us and serve as a source of motivation for our dedicated team. Your feedback is invaluable to us and it reaffirms our mission to continue delivering the highest standard of care service. We are grateful for the opportunity to serve your support.

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Review of
NDH Care Leicester
from K P (Grandson of Client) published on 25 September 2023

Submitted via Postal Card • Report

Overall Experience

The service is good. The staff are very experienced and look after my grandfather in a professional manner. Staff are behaving and have a good laugh with him. No concerns.

Reply from Anil Gajera, Director at NDH Care Leicester

We wanted to take a moment to express our heartfelt gratitude for the wonderful feedback you shared about NDH Care (Leicester) on the home care website. Your comments mean a lot to us and they serve as a source of motivation for our dedicated team.
We are thrilled to hear that you find our service to be of high quality and that your grandfather is receiving the professional care and attention he deserves. The fact that our staff are experienced and capable of creating a warm and enjoyable environment for him is a testament to their dedication and commitment to providing exceptional care.
It brings us immense joy to know that your grandfather and our staff share moments of laughter and camaraderie. We firmly believe that building meaningful connections and fostering positive relationships is integral to providing the best care possible.
Your feedback is invaluable to us and it reaffirms our mission to continue delivering the highest standard of care service.

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Review of
NDH Care Leicester
from S J (Son of Client) published on 20 September 2023

Submitted via Postal Card • Report

Overall Experience

Good service, maintains call timings. Takes good care of client. Really good staff, maintaining privacy and dignity and prompting independence. Really good, love to have regular care staff.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Your appreciation for the efforts of the care staff and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your positive experience and I hope your relationship with NDH Care continues to be a source of comfort and support for you.

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Review of
NDH Care Leicester
from S N (Wife of Client) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience

We are happy with the way these carers are taking care of my husband. My husband is happy with the ones who are taking care of him and coming regularly and he understands the language as well. Thank you for the best carers.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Your appreciation for the efforts of the care staff and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your positive experience and I hope your relationship with NDH Care continues to be a source of comfort and support for you.

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Review of
NDH Care Leicester
from M P (Client) published on 8 September 2023

Submitted via Postal Card • Report

Overall Experience

Overall, good experience. All carers very supportive. They have good knowledge and are punctual.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your positive experience and I hope your relationship with NDH Care continues to be a source of comfort and support for you.

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Management

Treated with Dignity

Value for Money

Review of
NDH Care Leicester
from Caroline N (Wife of Client) published on 8 September 2023

Submitted via Postal Card • Report

Overall Experience

Really helpful, could ask for anything. All carers are really good taking care of my husband. Really good carers and agency, maintaining privacy and dignity at all times, on time and provide the same carer who understands my husband.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your positive experience and I hope your relationship with NDH Care continues to be a source of comfort and support for you.

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Management

Treated with Dignity

Value for Money

Review of
NDH Care Leicester
from Jessica M (Sister of Client) published on 30 August 2023

Submitted via Website • Report

Overall Experience

Excellent care service. The carers are coming to take care of my brother and all are really good, experienced and regular care staff. On one occasion I usually do the shopping for my brother but suddenly the milk was out and my brother likes to drink tea, but the care staff went to the shop and bought

milk and my brother had a tea which I really appreciated.

Also, the manager and management staff are quite young but really good. They always ring me if they have anything to make me aware of. My brother lost his inhaler in the house and he could not find it, but when the care staff visited they stayed extra and try to find the inhaler and lastly, they found it.

Overall I can say, it’s a positive and really nice environment to work and for our safety.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Thank you so much for your kind words about our care service. We are so glad to hear that you are happy with the care that your brother is receiving.

We are always looking for ways to improve our services, and your feedback is very helpful. We will make sure to pass it on to the care staff and management team.

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Review of
NDH Care Leicester
from Dorothy V (Wife of Client) published on 22 August 2023

Submitted via Website • Report

Overall Experience

I can say excellent care agency! They are taking care of my husband since he started receiving the care and all care staff are excellent. With the help from the carer, my husband is able to stand up from the chair and we can go to the holidays. I 100% recommend NDH Care. Having the regular care staff

making a positive and good impact on me and my husband means I can go to my work without any tension and I can focus on my work! Really happy with the care staff. I have not included my number as I don’t want to share it but can be contacted over an email.

Reply from Anil Gajera, Director at NDH Care Leicester

We wanted to personally reach out and extend our sincerest gratitude for the wonderful feedback you shared about our care and support services on our home care website. Your kind words truly touched our hearts. It warms our hearts to know that you consider NDH Care to be an excellent care agency. Your testimonial, highlighting the positive impact our care staff have had on your husband's well-being and your own peace of mind, means the world to us. We are thrilled to hear that your husband's improved mobility has allowed you both to enjoy holidays and quality time together. Your recommendation means a lot to us and serves as a testament to the dedication and compassion of our team. Your insight into how our care staff have positively affected your daily life and work is a true motivation for our team. Your feedback will be shared with our staff members, allowing them to take pride in their contributions and inspiring them to keep delivering exceptional care. Thank you.

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Review of
NDH Care Leicester
from Parmjit S (Client) published on 16 August 2023

Submitted via Website • Report

Overall Experience

This company started off good but that didn't last long. I had one very good carer but the rest were terrible. They would send a carer to my house who has no experience at all and I had to explain everything. The office staff couldn't even speak English. I would not recommend this company to anyone.

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Thank you for taking the time to share your feedback with us. We value your honesty and appreciate your willingness to help us improve our services.
I understand that you are unhappy with the care you received from our company. We take all feedback seriously, and we will improve our service.
We have not received any formal complaints from you about your care, but we would like to hear more about your experience in April 2023. Please contact us so that we can discuss your feedback in more detail.
We are committed to providing our customers with the best possible care, and we will use your feedback to make improvements to our services.

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Review of
NDH Care Leicester
from J M (Client) published on 18 May 2023

Submitted via Website • Report

Overall Experience

I am one of the service users and the care staff who are visiting me all are excellent care staff. They have done excellent moving and handling techniques to support me.
One day in the morning, I was feeling sick and was not wanting the personal care and would like to sleep on the bed, but the care

staff encouraged me to have the shower and she has handled me excellently with the moving and handling techniques. Later, I was feeling really good and filled with positive energy which I would like to appreciate the care staff.
Also, all other care staff who visit me, everyone, is excellent, communicating with me in a polite manner and understanding me very well. The care staff maintained privacy and dignity to me as well. The manager is visiting me as well for observation of the care staff, he is quite young but passionate about care, which I am a bit surprised about but I do really appreciate his visit.
I am happy that I am with NDH Care

Reply from Jaineel Patel, Register Manager at NDH Care Leicester

Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Good communication, empathy, and professionalism are essential in the caregiving field, and it's clear that NDH Care is dedicated to upholding these standards.
Thank you for sharing your positive experience, and I hope your relationship with NDH Care continues to be a source of comfort and support for you.

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Review of
NDH Care Leicester
from Arjun P (Son of Client) published on 22 July 2022

Submitted via Website • Report

Overall Experience

Excellent care provider. NDH Care sends the care staff to take care of my mother and the care staff are fully trained and very less frequently to changing the care staff for my mother so we are in relaxing when the care staff visit us. I really like it and appreciate the care staff as well. Their management

staff is also good and having very good relationship with us.

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Review of
NDH Care Leicester
from S R (Client) published on 18 July 2022

Submitted via Website • Report

Overall Experience

Excellent care provider. NDH Care sends the care staff to take care of my mother, and the care staff are fully trained and very less frequently to changing the care staff for my mother, so we are relaxed when the care staff visit us. I really like it and appreciate the care staff as well. Their supervisor

is also good and has a very good relationship with us.

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Home Care Providers Owned by NDH Care Ltd

NDH Care Ltd Locations (3)

NDH Care Ltd Reviews (15)

Reviews Posted for members of NDH Care Ltd

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

NDH Care Leicester

Awards / Recognitions (0)

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