Home Care Providers Owned by New Day Care Ltd

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by New Day Care Ltd
New Day Care Ltd provides compassionate, professional and dedicated care to people in the North West of England from its two branches in Liverpool and Newton-le-Willows.

The company has a person-centred, individualised approach to care which ensures each person in their care receives the best possible support from people they trust.

New Day Care can provide a wide range of services which allows them to create a bespoke care plan tailored to each individual's needs.

New Day Care Ltd Locations (2)

 

2 Home Care Providers owned by New Day Care Ltd

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New Day Care Ltd

Anfield Business Centre, 58 Breckfield Road South, Liverpool L6 5DR 

10 24 reviews

New Day Care Ltd provides compassionate care to people living in their own homes in Liverpool. Their bespoke care packages are tailored to your needs, wishes and goals, so you can be sure that with New Day Care, you’ll get the best possible support… Read more about New Day Care Ltd

  • Care Provided
  • Older Person Care
  • Dementia
New Day Care

Suite 3 Westway House, 42-44 Bridge Street, Newton-le-Willows WA12 9QT 

9.8 12 reviews

New Day Care is the Newton-le-Willows branch of New Day Care Ltd. The company provides compassionate, professional and dedicated care to people who would like support at home. Their person-centred, individualised approach to care ensures that each… Read more about New Day Care

  • Care Provided
  • Older Person Care
  • Dementia

New Day Care Ltd Reviews (36)

9.9
New Day Care Ltd has a Group Review Score of 9.9 (9.858) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Day Care Ltd must have a Review Score.

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Review of

New Day Care Ltd

from Margaret M (Wife of Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been taken care of by your company since August 2024 a group of four you men, and during that time I think we have built up a good relationship on both sides. Over the past 2 weeks my husband has had a very severe bout of colitis and during this time nothing was too much trouble, they
treated him with great dignity and respect, he was never made to feel embarrassed or shamed. My husband has vascular dementia and all that is entails and again nothing is too much trouble to them.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words, we will certainly pass on to your husbands carers


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Review of

New Day Care

from K R (Daughter of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are always very communicative. They engage with my Dad and promote conversation. His personal care is of a high standard and the carers are very professional. Managers/admin are very helpful and have accommodated last minute changed when needed. Nothing seems too much trouble. This is the best
care agency we have had so far. Dad has a small ream of carers, ensuring consistency and forming a strong relationship with the care team. The cost of care is good value. I'm pleased we chose New Day.

Reply from Lynda Leitch, Manager at New Day Care

Thank you for your kind words, we will pass these on to the carers and management.


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Review of

New Day Care Ltd

from Brenda F (Daughter of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We changed our care provider for our Mum on 21st November to New Day Care. Since doing this, we have as a family only good things to say about all the girls that visit Mum, like a real breath of fresh air. Mum is treated with dignity, love and care, always a laugh and a joke with mum great banter, Mum
looks forward to the girls coming.
Mum's needs are taken care of and she's always asked how she is, what her night was like, what would she like for breakfast, dinner and tea. Mum's built up a relationship with them at such a difficult time in life, (Mum's 88 and bed bound) and having a company you can rely on and trust makes a great difference to our family. Not once have they missed mum's care, always turn up, we just wished we would of found them sooner. Mum's birthday yesterday, she even received a little bunch of flowers and a card, it's the little things that go a long way. 10/10 rating, thank you so much.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you so much for your lovely words, We will pass them on to the carers and management.


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Review of

New Day Care Ltd

from Patricia F (Client) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all my carers. I couldn't do without them and look forward to them coming. Management are very supportive and have helped me a lot.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words, we will pass them on to carers and management.


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Review of

New Day Care Ltd

from Bernadette R (Daughter of Client) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since having to require care at home, to assist with Mum, I am so relieved and happy that it is this company. The carers are great with my mother, often noting anything required to myself, whether that be additional toiletries or further medication.
It's hard to put into words the relief of having
a good care system in place, often life changing.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you so much for your kind words, we will pass to management and carers.


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Review of

New Day Care Ltd

from Angela S (Daughter of Client) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience we have had of the care team is excellent. Always on time, completely focused on Mum's needs also very polite and caring.
Would recommend New Day Care Ltd.
Mother and Father can't fault these lovely, caring people.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words, we pass your message to carers and managers.


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Review of

New Day Care

from L C (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I contacted New Day Care regarding my father who needed support to continue to live independently. After discussing his care needs they have provided a package of care which is allowing him to remain living independently. The staff have been very friendly and reliable, and the managers have been really
helpful.

Reply from Lynda Leitch, Manager at New Day Care

Thank you for your kind words, we will pass them on to all carers and management.


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Review of

New Day Care

from P B (Client) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to hospital, and I suffer with multiple sclerosis and I didn't know how I was going to cope.
I didn't know your firm existed and I have been so impressed by the carers who have looked after me. I couldn't have survived without them.

Reply from Lynda Leitch, Manager at New Day Care

Thank you so much for your lovely review. Your kind words will be passed on to the carers and management.


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Review of

New Day Care Ltd

from Christine P (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies who assist my mum are very compassionate and go out of their way to build a friendship as well as care for her. I'd like to point out two ladies in particular for their ever-continuing support. Excellent care company all around and would recommend.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your very kind words, we will pass them on to all the carers.


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Review of

New Day Care Ltd

from Nicola M (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from new day care all the healthcare assistant staff are lovely and caring. Always on time and don't send different healthcare assistant staff so my dad has a good relationship with them. They are all very professional.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your very kind words, we will pass on your compliments to the carers.


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Review of

New Day Care

from S L (Client) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was fine and I am really pleased with all.

Reply from Lynda Leitch, Manager at New Day Care

Thank you for your kind words, we will pass them on to your carers.


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Review of

New Day Care Ltd

from J M (Granddaughter of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are great. My nana is well thought of and treated with respect and care by all the ladies who come to assist.
We are given pretty much the same team day in and day out. They are always there to give us extra support when needed. Very good mix of professionalism and fun.
Huge thank you in
particular to team A and J, outstanding compassion, efficiency and always have my nan laughing.
Would highly recommend.
Thank you New Day Care Team and keep up the great work, even the neighbours comment on how good the team are.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your lovely words, we will pass them on to team A and J.


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Review of

New Day Care Ltd

from William H (Son of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been with New Day Care for nearly 3 years and due to her mobility issues and dementia required two carers at each call. The staff were always courteous and polite, excellent in looking after mum's needs especially with her age 98 at the time of writing this report. They always greeted Mum
with a smile and chatty with mum, which was beneficial to her due to her dementia. Regularly being able to reminisce with a laugh and joke with the staff.
They always arrived on time calling 4 times a day and if any issues or needed to modify the time on certain days always gave advance notice to the family. The manager kept in weekly contact with the family to ensure that the family was happy with the service Mum was receiving and always responded positively to any concerns that we may have had.
During the last few weeks of mum life, they were very supportive and it was much appreciated by the family that 4 of the staff, the manager and the deputy attended her funeral.
Highly recommended.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your lovely words, we will pass on to the carers and managers. Once again Thank you


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Review of

New Day Care Ltd

from Lisa M (Daughter of Client) published on 30 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have 3 male carers that visit 4 times a day they are absolutely fantastic and a great help. We have also had lots of communication with the manager and admin staff who have been very accommodating.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words. We will pass this on to carers and admin staff.


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Review of

New Day Care Ltd

from Karen C (Daughter of Client) published on 27 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Day Care have been looking after my mum as she had a stroke in April 2024. They have been caring and compassionate towards her and treat her with dignity and kindness.
They also are very kind and helpful to me and my dad.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you very much for your kind words. We will pass on to all the carers.


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Review of

New Day Care

from Mark B (Client) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very helpful and kind.

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Review of

New Day Care Ltd

from Paula K (Sister of Client) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with the care my brother is given by the New Day Care team. He has learning difficulties and disabilities. The care they provide has enabled him to live independently. They are always there to listen and help. We can relax knowing he is so well looked after.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words we will pass them on to the carers.


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Review of

New Day Care Ltd

from I R (Daughter of Client) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is amazing, all staff and managers are approachable. My mum and all the family are at ease from day one. Nothing is too much trouble and they go over and above with everything. Thank you to the whole team.

Reply from Lynda Leitch, Manager at New Day Care Ltd

Thank you for your kind words., New Day Care will pass on to all carers.


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Review of

New Day Care Ltd

from R W (Sister of Client) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very supportive and make each visit pleasant. Any questions to be asked are always answered straight away. From management to carers, they all work in a very professional manner. I would have no hesitation to recommend this company.

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Review of

New Day Care Ltd

from M H (Daughter of Client) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional company, communication is great and prompt. Lovely carers who take their time and are very knowledgeable, caring and compassionate. Regular interaction with both Manager and Deputy, who have made recommendations to help with daily caring of my mother. Thank you.

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Awards / Recognitions (1)

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Frequently Asked Questions about New Day Care Ltd

How many Agencies does New Day Care Ltd own?

New Day Care Ltd own 2 Agencies.

Which New Day Care Ltd Agencies have the highest review score?

New Day Care Ltd & New Day Care have the highest review score.
New Day Care Ltd in Merseyside

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