Home Care Providers Owned by The Great Care Company

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by The Great Care Company
The Great Care Company is the provider of good quality home care services in York and Lincolnshire.

Person-centered care is offered in order to help people live at home independently for as long as possible.

Staff are selected that are kind and compassionate and who have a strong background in care.

The Great Care Company Locations (2)

 

2 Home Care Providers owned by The Great Care Company

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The Great Care Company

Fairfield Enterprise Centre, Lincoln Way, Louth LN11 0LS 

9.5 71 reviews
"We are very pleased with The Great Care Company, they are enabling Mum to stay in her own home where she is happy and comfortable. They…"   Read all 71 reviews

The Great Care Company Lincolnshire is proud to provide high-quality homecare and support services that keep clients safe, cared for and happy in the comfort of their own home. Their bespoke service is individual and personalised for all clients so… Read more about The Great Care Company

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
The Great Care Company

Unit 3 Concept Court, Kettlestring Lane, York YO30 4XF 

9.2 33 reviews
"After two false starts with other care providers, we were finally allowed to select The Great Care Company. After the earlier delays, my…"   Read all 33 reviews

The Great Care Company is proud to provide high-quality homecare and support services that keep clients safe, cared for and happy in the comfort of their own home. Their bespoke service is individual and personalised for all clients so they can ensure… Read more about The Great Care Company

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

The Great Care Company Reviews (104)

9.3
The Great Care Company has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Great Care Company must have a Review Score.

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Review of

The Great Care Company

from Carol E (Daughter of Client) published on 24 July 2024
Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with The Great Care Company, they are enabling Mum to stay in her own home where she is happy and comfortable. They have been consistently good for over a year now. I feel lucky to have found them and happily recommend them to anyone with care needs.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for such kind words you have said about us. We're so pleased to hear how happy you are and that Mum is benefitting from the hard work of our team!


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Review of

The Great Care Company

from Lynn R (Daughter of Client) published on 23 October 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother was very independent and resisted the idea of having care for some time. However, she soon came to regard her carers as friends and looked forward to seeing them. It was important to her that she always saw the same two ladies and that she knew exactly when they would be arriving. I was very
glad of their care.

Reply from Care Consultant, The Great Care Company at The Great Care Company

We are really pleased that your mother and you had a really good experience using our service. We know it can be very difficult to accept support at times, especially when its for someone who has been so independent in their life. We are grateful that you put your trust in us and we could repay that trust by delivering above your expectations.


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Review of

The Great Care Company

from S L (Son of Client) published on 20 September 2023
Overall Experience  Overall Experience 5.0 out of 5

I think the most important thing to say is that you know you are in good hands with The Great Care Company. They came recommended when we needed care for my mother and they've lived up to that recommendation. None of the family lives particularly close to Mum but she has a fantastic support network
in her village and the support she gets from The Great Care Company gives her the continuity and professional care that helps her feel safe and looked after.

Reply from Care Consultant, The Great Care Company at The Great Care Company

Thank you, we are very grateful for your kind words. We are pleased we have lived up to the recommendation and can give you and the rest of the family reassurance. Thank you for trusting us to support your mum.


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Review of

The Great Care Company

from Angela W (Daughter of Client) published on 8 September 2023
Overall Experience  Overall Experience 5.0 out of 5

The Great Care Company cared for my mum for about three months prior to her death in August 2023. They were always professional, but caring with it - we knew who was attending and they were always on time, happy to do anything she needed and mum looked forward to their visits. The continuity of care
was fantastic, they got to know mum quickly and delivered highly person-centred care, with extensive notes left so we could all see what had been going on - thoroughly recommend it!

Reply from Care Consultant, The Great Care Company at The Great Care Company

We really appreciate you taking the time to leave such a wonderful review. We will ensure your feedback is passed onto the team who supported your mum.
It was our pleasure to support your mum to remain at home and want to thank you for putting your trust in us.


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Review of

The Great Care Company

from Liz B (Daughter of Client) published on 31 July 2023
Overall Experience  Overall Experience 5.0 out of 5

The Great Care Company have provided an invaluable service to my mum over the past few months. We needed to set the package up fairly quickly and the team made it happen. The staff have all been friendly, reliable and caring. Given that I don't live locally to Mum, it has been a huge comfort to know
that she was being looked after so well. They were particularly kind when my dad was ill and subsequently passed away. I would thoroughly recommend them.

Reply from Care Consultant, The Great Care Company at The Great Care Company

Thank you for such positive feedback towards the team. We know how worrying caring for a loved one can be, especially when they are not local.
It has been our pleasure to support your mum.


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Review of

The Great Care Company

from Martyn G (Husband of Client) published on 13 July 2023
Overall Experience  Overall Experience 5.0 out of 5

After two false starts with other care providers, we were finally allowed to select The Great Care Company. After the earlier delays, my wife was becoming more ill and from May 10th we were so lucky to have the care provided by The Great Care Company staff. Every member of staff has been unbelievable!
In my 86 years, I have never met such a kind, efficient and helpful team of people. The two staff who started our journey happened to be on shift on May 3rd when my wife passed away and were a great comfort to me, staying even when they had further calls to make.
I am in awe at the quality of the care my wife and I have received. Yes, they were caring for me too.
I feel that the secret lies in the company name. The Great Care Company. They certainly showed great care to us.
Thank you all very much is all I can say to them.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for your kind words. It was our pleasure to support your wife to remain at home. We pride ourselves with our staff retention as this enables us to offer consistency and continuity which was clearly very important to you. We are very thankful for you taking the time to leave such a wonderful review. We wish you all the best.


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Review of

The Great Care Company

from Peter H (Relative of Client) published on 4 May 2023
Overall Experience  Overall Experience 5.0 out of 5

Our whole family are so grateful to The Great Care Company. The service is very good, the girls are fantastic and we never have any issues. It can be really hard to see your loved ones need care and it brings us peace of mind knowing that we can rely on The Great Care Company. We would have no hesitation
in recommending them.

Reply from Care Consultant, The Great Care Company at The Great Care Company

Thank you for taking the time to leave such a lovely review. We love to hear such wonderful feedback about our team.
We understand that both stress and pressure can be felt by our service users and their families when support is required, but we aim to make it a smooth transition and I am pleased you know that you can rely on our team.


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Review of

The Great Care Company

from Andrew F (Son-in-law of Client) published on 25 April 2023
Overall Experience  Overall Experience 5.0 out of 5

The carers are lovely and really helpful. They all seem really happy and brighten up the day with their visits. Our family would be lost without them. It's the reassurance that you get from knowing that you can rely on them to attend and provide a really good quality care. We have been so impressed
and I know my father-in-law is really pleased with the care that is provided. We are always pleased to recommend The Great Care Company.

Reply from Care Consultant, The Great Care Company at The Great Care Company

Thank you for your kind words towards our team. We are delighted to receive such wonderful feedback and thank you for taking the time to leave such a nice review. We thank you for your continued service.


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Review of

The Great Care Company

from Ian D (Son of Client) published on 11 April 2023
Overall Experience  Overall Experience 5.0 out of 5

The Great Care Company’s service has been excellent. The carers have all been kind, helpful and friendly - even taking Mum out on shopping trips. A very professional yet individually oriented and locally run service.

Reply from Care Consultant, The Great Care Company at The Great Care Company

Thank you for taking the time to leave such wonderful feedback. We thoroughly enjoyed supporting your mum and hope she has settled into her new environment.


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Review of

The Great Care Company

from Iris F (Daughter-in-law of Client) published on 30 March 2023
Overall Experience  Overall Experience 5.0 out of 5

Our experience with the Great Care Company has been exemplary. The people who visit are lovely and nothing is ever too much for them to do. My father-in-law has received excellent care from each carer, saying quite often that they are kind, caring and professional. We are delighted by the service and
we would recommend them to anyone. Thank you.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for taking the time to leave a review - we really appreciate your feedback. We will pass your comments on to our team, who we are sure will be delighted that you are happy with our service. Thank you again.


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Review of

The Great Care Company

from Clare P (Daughter of Client) published on 26 January 2023
Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service. Since my elderly mum started to get visits, it has not only helped with the challenges of daily life but also with her general well-being. Not only do they help with daily chores, but they are always reliable, friendly and take time to chat. The friendly chats are as helpful
as the more practical help.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for taking the time to leave your review. It is our pleasure to support your mum and we look forward to continuing to do so.


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Review of

The Great Care Company

from Judith M (Daughter of Client) published on 25 January 2023
Overall Experience  Overall Experience 5.0 out of 5

My brother and I would like to thank and recommend The Great Care Company in York. We never expected our mother to willingly accept the level of care required, but she did, enabling her to live out her life where she wanted to be - at home. The girls were wonderful, kind, caring and professional. They
always treated her with dignity and allowed the time to share a genuine interest in her life. Thank you again.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for your kind words. It was our pleasure to support your mum to remain in her own home. We really appreciate the feedback and will ensure we pass this on to the team who supported her.


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Review of

The Great Care Company

from Mel P (Daughter of Client) published on 29 November 2022
Overall Experience  Overall Experience 5.0 out of 5

Good home care company with some great and caring staff who were professional at all times, especially one carer, in particular. Good communication to set the package of care up, everything was timely and responsive. Would recommend them.

Reply from The Great Care Company, Care Consultant at The Great Care Company

It was a pleasure to support your father, even though it was only for a short period. Thank you for taking the time to leave your review and we wish you all the best.


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Review of

The Great Care Company

from Donna W (Daughter of Client) published on 1 August 2022
Overall Experience  Overall Experience 5.0 out of 5

I had to arrange care for my mum in April after she had been very unwell with covid, a prolonged hospital stay and then in a care home. Mum desperately wanted to go home and one carer, in particular, was extremely professional, helpful and most of all empathetic with our situation. She worked with both
my mum and myself to arrange assessments and an appropriate care package. Since my mum returned home in April, she has improved so much and thanks to the help and encouragement of care staff, she is now almost independent. It is with sadness that we are ending Mum's care package. However, should the need arise again, I would not hesitate to contact The Great Care Company again to see if they were in a position to support Mum. Thank you from the bottom of my heart.

Reply from The Great Care Company, Care Consultant at The Great Care Company

We are very grateful for your kind words - we were delighted to support you Mum in her transition home. We are pleased our help and support has enabled your Mum to regain her independence and get to a position where she no longer requires our support. If the situation should change, please do not hesitate to contact our team again.


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Review of

The Great Care Company

from Gillian H (Sister of Client) published on 7 July 2022
Overall Experience  Overall Experience 5.0 out of 5

My sister has received excellent care from all the carers who have been coming to help her. They made her feel a lot better as she is lonely and cannot do much for herself due to illness and depression. She has deteriorated in health, so she has decided to go into a care home for now. If she gets well
enough to go home, she would love to have The Great Care Company carers again. They have been very reliable, kind and helpful. Thank you to all of you who have helped my sister. I will and have recommended you to all my contacts.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for the wonderful review and the recommendation of our services to those around you. Our team enjoyed supporting your sister and if you ever need support from us again, then we are always here to help.


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Review of

The Great Care Company

from Gwyneth L (Daughter of Client) published on 25 April 2022
Overall Experience  Overall Experience 5.0 out of 5

The carers for Mum are always friendly and efficient. She seems to be much more confident now, after her stay in hospital and then at home, with the support she receives from the carers. Mum talks positively about the 'girls' who visit and appreciates the things they do for her. I was impressed with
the time and diligence when setting up the support, in ensuring the correct care was provided for mum. I would have no hesitation in recommending the company.

Reply from The Great Care Company, Care Consultant at The Great Care Company

We're so pleased that you are all so happy with the support provided to Mum. Thank you for taking the time to leave your review and we look forward to continuing to see Mum's confidence grow!


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Review of

The Great Care Company

from Terry C (Son of Client) published on 31 March 2022
Overall Experience  Overall Experience 5.0 out of 5

The carers for my mum are reliable and efficient and normally punctual. All are extremely friendly and happy to chat whilst carrying out their duties. This is an important part, as being housebound, sometimes they are the only people she sees all day. An excellent care company that I would have no hesitation
in recommending.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for your kind feedback, Terry. We know the team thoroughly enjoy visiting your Mum and supporting her with her care needs. We're so pleased to hear that Mum enjoys the visits just as much!


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Review of

The Great Care Company

from Mark W (Nephew of Client) published on 31 March 2022
Overall Experience  Overall Experience 5.0 out of 5

We have been using the Great Care Company since July last year when my Uncle reached that stage in life when he needs that bit of daily care and help. I was naturally a little concerned over the choice of service supplier as you hear of so many things that can go wrong. I'm delighted to say that with
the Great Care Company I have found the ideal care and help provider for my Uncle as they are indeed caring, reliable and put the clients' welfare above all, always going that bit extra. So much so that my Uncle now refers to them as visits from his friends rather than carers. Very highly recommended and easy to liaise with on all fronts.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for your kind words, Mark. We are really pleased that you are delighted with our service. We love the comment about visits from his friends, rather than carers... that is what we aim for so this is lovely to hear. Thanks, Mark, we will pass these kind comments onto our team.


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Review of

The Great Care Company

from David C (Husband of Client) published on 31 March 2022
Overall Experience  Overall Experience 5.0 out of 5

I have used The Great Care Company for one month now to help me care for my wife who has dementia and who can no longer speak, walk or do anything for herself. During this time the carers have acted in a truly professional manner in everything they do. They are punctual and always pleasant. Nothing
is too much trouble. I highly recommend them.

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for the review and the recommendation, David. If you ever need anything from us, then we are always here for you, nothing is too much trouble, and we love supporting you and your lovely wife in the way that we do. Thank you again.


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Review of

The Great Care Company

from N B (Daughter of Client) published on 31 March 2022
Overall Experience  Overall Experience 5.0 out of 5

After finally accepting that I needed help to care for my father, I came across The Great Care Company. I read several reviews and decided to give them a call. I was delighted when they said they could provide care for my father and more importantly, at the same times he was used to me visiting. The
care has been fantastic! All of my father's carers are very friendly and it is very apparent that they love doing their jobs. On occasions, visit times have had to be altered due to staff holidays etc but they have done their utmost to ensure my father still gets his visits. Would highly recommend them!

Reply from The Great Care Company, Care Consultant at The Great Care Company

Thank you for this review. We are really pleased that you are delighted with our service and that you feel it is fantastic. We do all love doing our jobs and we are really proud to support your father to remain independent at home.


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Awards / Recognitions (3)

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Frequently Asked Questions about The Great Care Company

How many Agencies does The Great Care Company own?

The Great Care Company own 2 Agencies.

Which The Great Care Company Agencies have the highest review score?

The Great Care Company & The Great Care Company have the highest review score.