Home Care Provider Owned by Constance Care Ltd in West Lothian

  • Home Care Provider Owned by Constance Care Ltd in West Lothian

Constance Care Ltd Locations in West Lothian (1)

 

1 Home Care Provider owned by Constance Care Ltd in West Lothian

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Constance Care - Livingston

Caledonia House, Quarrywood Court, Livingston EH54 6AX 

1.6 2 reviews
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Constance Care Ltd Reviews in West Lothian (2)

Reviews Posted for members of Constance Care Ltd

Overall Experience

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Review of

Constance Care - Livingston

from Suzanne C (Daughter of Client) published on 4 October 2024
Overall Experience  Overall Experience 2.0 out of 5

Un-organised administration. Employing people who are obviously not suited to care. Our Mum was overdosed by a carer and could have died. A carer looked under Mum's sheets and saw she had soiled the bed, covered her up and left her. Dropped medication. Lots of times no carers were available and family
had to cover the calls. Always too late or too early. With all of that said they actually had 3-4 outstanding carers who went above and beyond. Any time we complained about things we were threatened with 28 days' notice which would potentially leave us without a care package for our Mum who has severe dementia.

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Review of

Constance Care - Livingston

from R M (Power of Attorney of Client) published on 27 February 2024
Overall Experience  Overall Experience 1.0 out of 5

No continuity in arrival times, often can't staff calls and expect family to cover at short notice, now refusing to cover calls 0.6 mile from their office. Not even had the courtesy to notify me in person. Very disappointing!
There are much better care providers out there!

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