Home Care Provider Owned by Care Cymru Services Ltd in Carmarthenshire

  • Home Care Provider Owned by Care Cymru Services Ltd in Carmarthenshire

Care Cymru Services Ltd Locations in Carmarthenshire (1)

 

1 Home Care Provider owned by Care Cymru Services Ltd in Carmarthenshire

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Care Cymru Carmarthenshire

Unit 1, Heol Rhosyn, Llanelli SA14 8QG 

2 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
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Care Cymru Services Ltd Reviews in Carmarthenshire (2)

Reviews Posted for members of Care Cymru Services Ltd

Overall Experience

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Review of

Care Cymru Carmarthenshire

from Brian M (Son of Client) published on 9 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Provision of help to my mother is inconsistent and overall unsatisfactory. Her condition has deteriorated but this company does not review her circumstances and change to adapt to her needs. Two issues have not been resolved satisfactorily. First, she requires attendance three times a day but times
on two of these visits are unsatisfactory e.g. recently her breakfast was given at 11.45am and dinner was around 2.00pm which she did not want as she just had breakfast!! Instead had sandwiches, consequently no substantial meal given on that day. Company contact concerning visiting times has led to no changes been adopted. Secondly, the failure to provide trained staff who are able to give medication other than with a 'bubble pack'. As she is blind and consequently cannot know what tablets should be given she is dependent on carers to give her the correct medication and dosage since there is no one else available. Having different carers during the day/week is inappropriate for a blind person.

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Value for Money

Review of

Care Cymru Carmarthenshire

from Maria T (Client) published on 6 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company provides excellent care and the staff do good work. I am being looked after really well and I couldn't ask for better. The carers are 100% committed to their work. They are always on time and do their work with dignity.

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Treated with Dignity

Value for Money

Awards / Recognitions (0)

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