Home Care Provider Owned by Visiting Angels in Dorset

  • Home Care Provider Owned by Visiting Angels in Dorset

Visiting Angels Locations in Dorset (1)

 

1 Home Care Provider owned by Visiting Angels in Dorset

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Visiting Angels East Dorset

Avonbank Studios, 36 Bridge Street, Christchurch BH23 1EB 

9.8 25 reviews
"A great team of caregivers, always willing to go the extra mile. Treat my father with great care and dignity.…"   Read all 25 reviews

Visiting Angels East Dorset and the New Forest is a 'quality at home care' provider. Visiting Angels provide an Angel companion who can help clients do the things that they want to do, helping to maintain independence in their own home. Support is… Read more about Visiting Angels East Dorset

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Visiting Angels Reviews in Dorset (25)

Reviews Posted for members of Visiting Angels

Overall Experience

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Review of

Visiting Angels East Dorset

from S L (Son of Client) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am very happy with all the carers. I have seen three carers, all good.

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Review of

Visiting Angels East Dorset

from C D (Daughter of Client) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great team of caregivers, always willing to go the extra mile. Treat my father with great care and dignity.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you. Your dad is a pleasure to look after. All our carers enjoy giving him the support he needs. We all like to have a giggle with him too.


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Review of

Visiting Angels East Dorset

from John M (Client) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff is excellent, always on time for 3 meals per day.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you for your review. We are so glad to hear you're enjoying your meals cooked by our carers. It's always great to hear your life stories as you have so many. We are very privileged to provide you with our support.


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Review of

Visiting Angels East Dorset

from S A (Daughter of Client) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer is a lovely young woman who is kind, helpful, bright, cheerful and a joy to have. We feel very lucky to have her and hope she can provide more and more care as Mum needs it.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

It is our absolute pleasure supporting your mum. Thank you for choosing us, and for your kind words regarding Mum's carer. I will pass on your comments to the relevant person. We are sorry your mum's preferred carer can't be there for her 7 days a week. She would if she could.


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Review of

Visiting Angels East Dorset

from Treena H (Daughter of Client) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels is truly wonderful and provides my elderly parents with daily care, support, and companionship. I am not local to the area so knowing they are being cared for when I am not there is so reassuring. All the Angels are happy, kind, and helpful and my parents look forward to each visit.
Without Visiting Angels my parents would lose their independence in being able to still live at home.
The Angels go over and beyond their duties to assist my parents in all their needs whether this be helping with household chores or popping into the shop to get groceries. I am always kept fully informed of any concerns and everyone is always so cheerful and accommodating.

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Review of

Visiting Angels East Dorset

from M J (Client) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Angels are cheerful, friendly, courteous, capable and very patient and kind. They are a pleasure to have in our house.

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Review of

Visiting Angels East Dorset

from David B (Client) published on 5 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the help I receive during my three, one-hour visits per week. My carer has supported me in an understanding way after life-changing surgery and is excellent at spotting any concerns or problems that she feels need medical attention. I find it very reassuring to have someone outside
the family that I can talk to. She also supports my wife and I with chores we now find difficult. Always smiling and willing to help.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you David for your kind words. We are pleased you and your wife are getting the support you need from one of our Angels and from our management team.


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Review of

Visiting Angels East Dorset

from S N (Wife of Client) published on 21 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels have been supplying care to my husband for the last five months. We have always found them very caring and always willing to help in any way. Nothing is too much trouble. We have no hesitation in recommending them to anyone needing care.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you for your kind words. We will continue to support your husband in any way that we can.


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Review of

Visiting Angels East Dorset

from Valerie G (Wife of Client) published on 30 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and service.

Reply from Stephen Fewings, Managing Director at Visiting Angels East Dorset

Thank you so much for your feedback. It continues being our pleasure supporting your husband.


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Review of

Visiting Angels East Dorset

from Richard W (Son of Client) published on 17 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-class, caring service with excellent, well-trained staff.
Nothing is too much trouble.
It's the service you need to protect loved ones when they are at their most vulnerable. Taking this path has meant Mum has the comfort and security of being in her own home.
It's greatly reduced the pressure
on family members.
I have no hesitation in recommending Visiting Angles.

Reply from Shannon Middleton-Wearne, Registered Manager at Visiting Angels East Dorset

Dear Richard, thank you for your wonderful feedback, it is an absolute pleasure to be able to support your mother and the family as a whole. I will be sure to pass on this lovely review to our team of Angels. Kind regards.


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Review of

Visiting Angels East Dorset

from Susan S (Daughter of Client) published on 16 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to all the team in helping our dad. The management and the carers tried so hard to make dad safe and happy and guide us through caring for someone we love with dementia. Thank you.

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Review of

Visiting Angels East Dorset

from S M (Client) published on 13 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend Visiting Angels care service. They have more than lived up to my expectations and have made my life much easier. The staff are unfailingly professional and supportive.

Reply from Stephen Fewings, Managing Director at Visiting Angels East Dorset

Thank you very much for choosing to use the services of Visiting Angels - East Dorset and for your wonderful comments. It is a pleasure supporting you.


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Review of

Visiting Angels East Dorset

from M M (Daughter-in-law of Client) published on 14 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her lovely team looked after my elderly father-in-law when he came out of the hospital. Nothing was too much trouble, always smiling, chatty and interested in him.
Thankfully he has made a wonderful recovery and we would thoroughly recommend Visiting Angels - East Dorset.

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Review of

Visiting Angels East Dorset

from Pamela T (Client) published on 19 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I liked that the manager brought my carers to meet me as part of the introduction process. I cannot fault the care and attention they gave to me. Nothing was too much trouble. I am 92 years old, and everything I asked of them to do, they did willingly, such as cooking my lunch, cleaning tasks and ironing.
They were thorough and caring in whatever I asked of them. I would recommend having them at any time.

Reply from Stephen Fewings, Managing Director at Visiting Angels East Dorset

It is an honour being given the opportunity to offer you the support that you requested. We are very pleased that our process, whereby our manager introduces your carer has worked so well for you. On behalf of all the team, thank you for your kind feedback.


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Review of

Visiting Angels East Dorset

from Tony S (Husband of Client) published on 18 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter found Visiting Angels for us. My wife had been in hospital for five weeks and she could not come out until we had a care package in place. We are very pleased, all the carers that have come to us are great. I don't think we could have found a better company. Very happy.

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Review of

Visiting Angels East Dorset

from E D (Daughter of Client) published on 26 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the Visiting Angels carer has been invaluable to my father, and us as a family, in maintaining his well-being and ability to continue living in his own environment, be it showering, bed changing, light domestic duties, having a cup of coffee and chat is as important to him as any
help he receives! Companionship is definitely a key part of his visits. Visiting Angels have been very professional and thoughtful in all their dealings with us, even to popping around to visit on his 100th Birthday!

Reply from Shannon Middleton-Wearne, Registered Manager at Visiting Angels East Dorset

Thank you for the wonderful feedback. I am so pleased to know that we have made a positive impact, not just on your father's life, but on his family's as well. Companionship is a key element to promoting a client's overall well-being, and we are grateful to be able to spend that time with your father. Thank you for continuing to choose us as your service provider. I will be sure to pass on the review to the rest of the team.


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Review of

Visiting Angels East Dorset

from Dorothy B (Client) published on 19 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for my Visiting Angels. They are kind and caring and nothing is too much trouble for them, always cheerful giving a huge boost to morale. Very reliable, nearly always on time and if there is any delay, they ring to let me know. The company looks after its carers, which is important,
making their schedules as convenient as possible for them with minimum travelling and other considerations. I wouldn't hesitate to recommend the Visiting Angels to anyone.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you very much for your kind words. I will pass your message on to the Angels.


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Review of

Visiting Angels East Dorset

from M R (Daughter of Client) published on 19 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we needed to find some care for Dad as he was a long way away and he has dementia, meaning he had trouble looking after himself, despite him not accepting this! It was the best decision we ever made. All the Angels have looked after Dad so well, despite some difficulties my dad brings to
the situation. They enabled him to stay at home much longer. They also brought us such peace of mind, knowing he was so cared for and safe.

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

It has been our great pleasure looking after your dad. He is a wonderful character, we wish him all the very best. Thank you for giving us the opportunity to assist him in maintaining his independence at home for as long as possible. We are always there if you need us, even if it's for a chat!


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Review of

Visiting Angels East Dorset

from Carole W (Client) published on 13 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both carers very gentle. Did anything I requested. Very attentive and pleasant.

Reply from Stephen Fewings, Managing Director at Visiting Angels East Dorset

Thank you for taking the time to review us. Our bespoke person-centred care is all about treating each client as an individual and so tailoring to their own needs. It was a pleasure assisting you during your recovery. Thank you for choosing Visiting Angels East Dorset. We are very grateful.


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Review of

Visiting Angels East Dorset

from Dorian S (Friend of Client) published on 21 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m currently a live-in carer for my elderly landlord who suffers from vascular dementia. However, as I also still work full time elsewhere, I was very happy that his immediate family put him forward six months ago, for the Visiting Angels program, as it relieves me of some of my burdens during the
afternoon and late hours of the morning, etc. As I live at the property 24/7, I can gladly confirm that he is well looked after during their visiting hours and more importantly a big shout out to two carers in particular, who have been absolutely wonderful as Visiting Angels. If my mother needs these services in the years to come, I’ll know who to look up!

Reply from Justyna Pokorska, Managing Director at Visiting Angels East Dorset

Thank you. We are very happy to offer the care and support required. You are also doing a great job!


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Awards / Recognitions (2)

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