Visiting Angels in Hertfordshire | 2 Home Care Providers

Review of
Visiting Angels North Hertfordshire
from J W (Daughter of Client) published on 20 February 2025

Submitted via Website • Report

Overall Experience

Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her

home for as long as possible.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

We thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!

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Review of
Visiting Angels North Hertfordshire
from E O (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is

in safe hands.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.

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Review of
Visiting Angels North Hertfordshire
from Angela S (Daughter of Client) published on 1 November 2024

Submitted via Website • Report

Overall Experience

We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly

use them again if the situation arises.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!

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Review of
Visiting Angels South Hertfordshire
from Laura D (Daughter of Client) published on 19 August 2024

Submitted via Website • Report

Overall Experience

Visiting Angels have been helping our family for the past year. We have been really happy with them, and really impressed by their service. They are friendly and compassionate; flexible when needed; and very patient. We are very grateful for their help, and we would recommend them!

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We enjoy supporting your family, and it is good to know that you have been happy with the care that we have been providing.

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Review of
Visiting Angels North Hertfordshire
from R C (Wife of Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience

I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to assist and make the experience smoother for both of you. Your feedback motivates us to continue providing compassionate and reliable care for our clients. If there's anything more we can do to support you and your husband, please don't hesitate to reach out.

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Review of
Visiting Angels North Hertfordshire
from Sandra D (Sister-in-law of Client) published on 14 June 2024

Submitted via Website • Report

Overall Experience

Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management

of their service is first class too. Personal-centred care.
I would recommend them without hesitation.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia. Knowing that we've made a difference and earned your trust means the world to us. Thank you for your recommendation!

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Review of
Visiting Angels South Hertfordshire
from A J (Client) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with my Visiting Angels.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We love supporting you, and I know that the team enjoy seeing you and your husband.

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Review of
Visiting Angels North Hertfordshire
from Jules W (Daughter of Client) published on 25 March 2024

Submitted via Website • Report

Overall Experience

We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is

our mother. Thank you.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you for taking the time to leave us such a wonderful review. Your words truly touched our hearts! It's incredible to hear that you've felt such warmth and care from our service. We always strive to make every interaction special, and knowing that we've made a positive impact on you and your family means everything to us. Your appreciation fuels our passion to go the extra mile, every single time. We're genuinely grateful for the opportunity to be there for you and your loved ones. If there's ever anything else we can do to make your experience even better, we're here to support you in any way we can.

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Review of
Visiting Angels South Hertfordshire
from H S (Daughter of Client) published on 6 March 2024

Submitted via Website • Report

Overall Experience

I approached Visiting Angels after being let down by a different agency. They looked after my Mum, whose mental and physical health became progressively more challenging, with the utmost care and professionalism for the last year of her life. They also rearranged care very promptly after a hospital

stay when she needed additional help. They never let us down. The manager is exceptional, agreeing to collect and deliver Christmas lunch supplies when I asked him (I don't live locally), buying her newspapers, and generally calling in when needed even on evenings and weekends. The day she was really ill with what turned out to be pneumonia, he called in on her at the end of the day to help her regular carer get her to bed. When Mum was unable to stand he made sure she got medical attention - he waited with her until the ambulance arrived. He is still helping me today with her now empty house, six months after her death. I feel very fortunate to have found Visiting Angels.

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Review of
Visiting Angels North Hertfordshire
from Hazel L (Daughter of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience

The Visiting Angels have been helping my elderly parents by cooking their weekend dinners. They have been friendly and reliable and have made delicious food - we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier

and will definitely recommend them to anyone else needing help.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Dear Hazel, thank you very much for your kind review. It has been an absolute pleasure cooking for them nutritious dinners and seeing them enjoy the food thoroughly. We strive to be not just a service provider, but a source of comfort and support for families like yours. Your kind words about our friendliness, reliability, and culinary skills mean a lot to us. It's heartening to know that your parents enjoy the meals we prepare, and we'll try to make sure there are always enough leftovers to go around!
Caring for someone with mild dementia requires special attention and sensitivity, and we're glad to hear that our team have handled the situation with delicacy and care. Please know that we're here to support you and your family every step of the way.
Thank you again for your recommendation. We're honoured to have earned your trust and look forward to continuing to serve you and your loved ones.

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Review of
Visiting Angels North Hertfordshire
from Michele R (Daughter of Client) published on 16 February 2024

Submitted via Website • Report

Overall Experience

Visiting Angels North Herts is a first-class, professional, caring and absolutely wonderful home care provider. Nothing is too much trouble and my mum looks forward to every visit. I would highly recommend the service and am so glad I decided to sign up to their services.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for taking the time to leave us such a wonderful review. Your trust and recommendation mean the world to us. It has been an absolute pleasure and joy looking after mum. We are thrilled that our service has been of value to your family. Thank you again for your kind words

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Review of
Visiting Angels South Hertfordshire
from Martin S (Son of Client) published on 4 December 2023

Submitted via Website • Report

Overall Experience

The carers from Visiting Angels who have been caring for my mother and giving me respite have been wonderful. They have treated us with kindness and compassion and have been vigilant over Mother's state of health. Many thanks to you all. You have been flexible when it came to changes in Mother's care

schedule, which is much appreciated. Overall, I have been satisfied with your care and do not hesitate to recommend you to friends and family.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

It is an absolute pleasure and honour to have your mother as a client. I know the whole team are very fond of her and it is good to know that we are doing a good job. It was a pleasure meeting you both last Sunday and, as I said, please do not hesitate to get in touch with us if there is anything more that we can do to help. Thanks, Director.

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Review of
Visiting Angels South Hertfordshire
from E H (Client) published on 17 August 2023

Submitted via Postal Card • Report

Overall Experience

I have been using Visiting Angels for a year now, as my previous care company were very poor. I feel safe and they are trustworthy. I feel relaxed when they are here.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for your wonderful review. The team love supporting you and it has been a pleasure to get to know your family.

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Review of
Visiting Angels South Hertfordshire
from Beatrice S (Daughter of Client) published on 12 May 2023

Submitted via Postal Card • Report

Overall Experience

We recently hired the services of Visiting Angels to help look after our elderly parents who have moved in with us. From the first point of contact, we were thoroughly impressed by the kindness and helpfulness of the service. The attentive and knowledgeable staff made the process seamless. We are so

grateful to each of the team.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you, Beatrice, for your warm words. It has been a pleasure supporting your parents and I know how much our wonderful caregivers enjoy supporting them. If there is anything more we can do for them both, please kindly let us know.

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Review of
Visiting Angels South Hertfordshire
from Julie L (Daughter of Client) published on 21 April 2022

Submitted via Website • Report

Overall Experience

Excellent service. Very flexible and accommodating to the needs of my mother. Easy to communicate with, they took on board individual needs. Lovely staff and good company.
Made life easier for my mum and took away some of the stresses of everyday life.
Thanks for a great service.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire

Julie,
It was a pleasure looking after your mother. The whole team enjoyed hearing your mother's anecdotes. We are glad that we were able to help.
Thanks,
Gareth

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Review of
Visiting Angels South Hertfordshire
from D K (Daughter of Client) published on 21 April 2022

Submitted via Website • Report

Overall Experience

Lovely caring service which gave Mum great support through difficult times. Always easy to contact and gave valuable feedback when asked. Always took Mum's needs and wishes into consideration and treated her with dignity and respect at all times. I highly recommend the Visiting Angels to anyone considering

home care.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire

Thank you for such a lovely review. It was a pleasure looking after your mother. I am so glad our team did such a good job.
Best regards,
Gareth

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Review of
Visiting Angels South Hertfordshire
from Elaine M (Client) published on 21 April 2022

Submitted via Website • Report

Overall Experience

Visiting Angels have been looking after my mother for the last eight months. It started as four evening visits, whilst a family holiday took place and there was no other family member to pop in and check on her. Then, as a family, we found ourselves in a situation where there was no one to look after

Mum and keep an eye on her, so Visiting Angels, after a call and a chat, turned on a sixpence and saved the day for us, giving us peace of mind that Mum was being looked in on regularly. Visiting Angels kept in regular contact with the family, updating us on her needs, condition and the well being of our mum. They helped her to stay as independent as possible. As the daughter of someone they love dearly, I could not have asked for a better team of people to help me. Thank you, Visiting Angels. Hope you are there for me when I need help.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire

Thank you, Elaine, for such a lovely review. We all miss your mother and supporting her. Your mother was a wonderful client and your family is a wonderful family. We will always gladly help.
Best regards,
Gareth

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Review of
Visiting Angels South Hertfordshire
from Charlotte K (Daughter of Client) published on 22 June 2021

Submitted via Website • Report

Overall Experience

The team at Visiting Angels looked after my dad for a few months last year after he became suddenly wheelchair-bound. They were always friendly, helpful and great at caring for him. I would definitely recommend their services.

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Review of
Visiting Angels South Hertfordshire
from Alan F (Son of Client) published on 30 April 2021

Submitted via Website • Report

Overall Experience

The team from Visiting Angels looked after my mother last year (2020) and were wonderful with her. We had used other care companies but Mum had never settled having strangers in her home. Visiting Angels but were different. They combined professionalism, compassion and companionship and she came to

regard them as her friends as much as her carers. My mother passed away last December and I will always be grateful for the care and support that Visiting Angels provided in the last few months of her life. I wouldn't hesitate to recommend Visiting Angels.

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Review of
Visiting Angels South Hertfordshire
from Graeme M (Cousin of Client) published on 8 April 2021

Submitted via Website • Report

Overall Experience

My relative, who is frail and housebound, had been with several care companies until he commenced with Visiting Angels. I am his only relative but unfortunately, we live 200 miles apart. I speak with him daily, so have a good idea of how he is doing physically and mentally. Since the move to Visiting

Angels, I can tell my cousin is considerably less stressed. This has made my life easier. I have met the manager and some of his staff on several occasions and they have always been very professional. I know my cousin has made a good connection with his carers and that means a lot. I would have no hesitation in recommending Visiting Angels.

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Home Care Providers Owned by Visiting Angels in Hertfordshire

Visiting Angels Locations in Hertfordshire (2)

Visiting Angels Reviews in Hertfordshire (26)

Reviews Posted for members of Visiting Angels

Visiting Angels North Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels North Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

Visiting Angels South Hertfordshire

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