Visiting Angels in Lancashire | 3 Home Care Providers

Review of
Visiting Angels East Lancashire
from Belinda M (Daughter of Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I discovered Visiting Angels East Lancs via social media as I was wanting a reliable and caring company to look after my dad after a long hospital stay.
It was recommended by a few people. I rang them and the day my dad came home from hospital the care was put in place straightaway.
Since then they

send carers four times a day to meet my dads needs and to be truthful have always gone the extra mile to keep him happy. They treat him as though he is family which is lovely to see
Nothing seems too much trouble.
I highly recommend them and the carers and the management are fantastic too.

Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire

Thank you so much for taking the time to share your wonderful experience with Visiting Angels East Lancashire. We're truly honoured to have been recommended to you and to have had the opportunity to provide care for your Dad after his hospital stay.It's incredibly rewarding to hear that our team was able to put care in place straightaway and that we have been able to meet your dad's needs consistently. Our carers are dedicated to going the extra mile to ensure the happiness and well-being of our clients, treating them as though they are family. We are delighted to know that nothing has been too much trouble for our carers and management team.Your high recommendation and kind words mean the world to us. Thank you for recognising our efforts, and we will continue striving to provide the best possible care for your dad.

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Review of
Visiting Angels Central Lancashire
from Jane G (Daughter of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My mum has now been receiving care from Visiting Angels for 12 months, she enjoys their company and always tells me what they have chatted about, sometimes it's a little sing song on Fridays or completing crosswords. It's also lovely that she can relate to the younger members of a particular staff member's

team. I am so glad I did a bit of research when looking for care, I made the right decision and would recommend it to anyone.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

Reading this makes me so happy. All of our Angels set out to make a difference with their kind hearts and willing hands, and this kind of feedback means the world to them. It is such a pleasure to visit your Mum as she is always so positive and chatty. As always, please let us know if there is anything more we can do.

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Review of
Visiting Angels Central Lancashire
from Amanda L (Daughter of Client) published on 14 January 2025

Submitted via Website • Report

Overall Experience

I needed to arrange care for my mum who has Alzheimer's and I was recommended Visiting Angels by a friend who had required their services for their mum. I have absolutely no qualms recommending them to anyone who needs them. Not only did my mum receive the care and support that she needed (which changed

as her condition progressed), but they were very supportive of me as her primary carer. They were able to update me about her condition/needs and I was able to call them to discuss any concerns I had about her. I can't thank them enough for the support they provided to us both.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

I am so glad we were able to support you and your mum. I know our Angels thoroughly enjoyed getting out and about with her, especially to see her enjoy a good cake! Thank you so much for taking the time to leave your thoughts and to recommend our care. If there is ever anything else we can assist with, please just reach out.

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Review of
Visiting Angels Lytham St Annes
from C P (Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

I am completely satisfied with the care I am receiving. All the carers do their best to please and provide the service I require.

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Review of
Visiting Angels Lytham St Annes
from Karen P (Daughter of Client) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience

My sister's and I have been very pleased with the support my mum has received from the Visiting Angels. Mum really appreciates their help. Since becoming deaf we know that Mum's care has become even more complicated. I think a particular member of staff should be named a Saint! Mum particularly enjoys

her visits from a particular carer who shares a lot of banter with Mum, while providing extra treats when Mum can't go out. Thank you everyone.

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Review of
Visiting Angels East Lancashire
from I B (Grandson of Client) published on 24 September 2024

Submitted via Website • Report

Overall Experience

The care provided for my loved ones has been nothing but excellent! From the care staff and the management communication has always been consistent. The current carer is very professional compassionate and caring.

Reply from Farzana Khan, Registered Manager at Visiting Angels East Lancashire

Thank you for your positive feedback I will pass this on to the team who will be delighted. Best wishes

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Review of
Visiting Angels Lytham St Annes
from J C (Daughter of Client) published on 10 September 2024

Submitted via Website • Report

Overall Experience

I can not speak highly enough of Visiting Angels. You have made my mother's days full of enjoyment, and I know she looks forward to the carers who are visiting her. They take the time to talk to her.
Mum really enjoys his amazing meals he prepares for her and he has the ability of making everything

around her special and at ease.
It's a great comfort from my point of view, especially with living so far away, to know that the care she is receiving from your staff is superb.

Reply from Lisa Footman, Managing Director at Visiting Angels Lytham St Annes

Thank you for taking time to review Visiting Angels Fylde Coast. We are so proud of the high standard of care that we provide, and it is so lovely when our clients recognise our commitment and hard work.

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Review of
Visiting Angels Lytham St Annes
from Alan F (Client) published on 9 September 2024

Submitted via Website • Report

Overall Experience

Without doubt I don't think I would have survived if not for the wonderful care and attention during my stay with the carer at Visiting Angels in my home.
Medically with damaged spinal cord injury, losing my wife, fractured hip and horrible depression if not foe my care at home from the carer and the

management team.
If not for her and Visiting Angels I would not be sending this review.
Now I can look forward a future and with the special friendly care I have a few years left.
Thank you all with appreciation.

Reply from Lisa Footman, Managing Director at Visiting Angels Lytham St Annes

We are absolutely delighted with your feedback. We will be sure to share this with the team, in particular your regular carer who loves spending time with you. Thank you.

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Review of
Visiting Angels Lytham St Annes
from D C (Husband of Client) published on 5 September 2024

Submitted via Website • Report

Overall Experience

My wife has been receiving care from Visiting Angels Lytham St Annes. The care is consistent and outstanding. I would highly recommend Visiting Angels, especially the carer who has gone above and beyond caring for my wife.

Reply from Lisa Footman, Managing Director at Visiting Angels Lytham St Annes

Thank you for taking the time to write this review. The team will be delighted.

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Review of
Visiting Angels Central Lancashire
from T C (Mother of Client) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Visiting Angels gave my son much respite care, for a week. He suffers from a life-altering medical condition that can be seriously life-threatening. The manager was very understanding, offering updates and was kind to my son. Providing a trusting/caring environment at home. If anyone reading this needs

respite care, don't hesitate to call them for much-needed care and support. They literately are Visiting Angels.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

Thank you so much for taking the time to share your experience. We are so happy to have been able to give you peace of mind whilst away. Supporting your amazing son was a privilege. Thank you for trusting us and please let us know if we can be of any help in the future.

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Review of
Visiting Angels Lytham St Annes
from M S (Son of Client) published on 25 April 2024

Submitted via Website • Report

Overall Experience

The team listened to my description of my mother's needs and have delivered what was required in a thoroughly professional manner. They have succeeded in building a rapport and trust with her, which can be difficult. They have been flexible with curtailing visits when visitors are at the house. The

app has been a useful means to keep informed about the daily visits. The team have suggested changes to the care plan as my mother's needs have varied.

Reply from Lisa Footman, Managing Director at Visiting Angels Lytham St Annes

Thank you for your review. I will certainly share this with the team who will be over the moon with this feedback.

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Review of
Visiting Angels Lytham St Annes
from M M (Daughter-in-law of Client) published on 14 December 2023

Submitted via Website • Report

Overall Experience

From the minute the manager came to meet us and my father-in-law, we have received the highest level of care. The angels have been very flexible with our needs, listened to what we want and offered an above and beyond service.
The app enabled us to keep up to date on my father-in-law’s care and was

an extra layer of reassurance. Management were always on the end of the phone or a message. They helped to reduce the risks in my father-in-law’s flat by suggesting safety measures and aids and adaptations. I would have no hesitation in recommending them to anyone looking for home care. The manager even delivered an excellent workshop on dementia which was very informative.

Reply from Lisa Footman, Managing Director at Visiting Angels Lytham St Annes

Thank you so much for this lovely review of our service. Your feedback means a lot to the team. They will be delighted.

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Review of
Visiting Angels Lytham St Annes
from J M (Client) published on 3 November 2023

Submitted via Postal Card • Report

Overall Experience

Punctual, polite, pleasant, positive, prudent, persuasive.
In just one word - Professional.

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Review of
Visiting Angels Lytham St Annes
from Helen E (Daughter of Client) published on 2 October 2023

Submitted via Website • Report

Overall Experience

We are delighted with these carers. They visit my mother-in-law once daily, ensuring she has taken her medication, preparing meals each day, and generally helping her with her personal needs. She looks forward to her visits and finds the company friendly and reassuring. The feedback on the app is brilliant

for us as we can just access and get details of the visits. They are very accommodating and will help with whatever we ask of them. Overall, she is a lot happier, which, in turn, makes us a lot happier knowing she is so well looked after.

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Review of
Visiting Angels Central Lancashire
from Alex O (Next of Kin) published on 18 April 2023

Submitted via Website • Report

Overall Experience

This company is, without doubt, the best we have ever had, they are very respectful of your home and needs and they can't do enough for you. They are all fantastic at their job and are so polite and a lovely team and the office staff are first-class and understanding your requirements and helpful, all

the way with advice and help.
The most important thing is that they care for their clients and make sure that all your needs are met with first-class attitude and real care.
If you are looking for a care company for your family then this care company is the one for you and I cannot recommend highly enough. You'll get quality care and quality time.
Thank you to all staff and carers at Visiting Angels, you are brilliant and my wife and myself are so happy we have you as carers.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

What an absolutely fantastic review. Thank you so much! We believe care should always be to this standard and I'm sad that you've had to experience anything less in the past. We're here to make your lives better in any way we can, so please let us know if we can ever change anything to improve things even further.

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Review of
Visiting Angels Central Lancashire
from Deborah S (Daughter of Client) published on 14 March 2023

Submitted via Website • Report

Overall Experience

Cannot recommend highly enough Visiting Angels, they are professional in their approach whilst maintaining a friendly feel to each and every visit. They genuinely care for our dad, prepping his meals, washing and tidying and providing company and chat whilst doing so. We have increased visits as it

gives my sister and I a break and also the comfort to know others are looking out for him.
The staff have made observations and recommendations without prompt we are so grateful to them, always feels like we have extra support whenever needed.
Worth noting, Dad wasn’t keen at all having people in the house he doesn’t know, all it took was the initial meeting of introduction and now he sees them more as friends and looks forward to them coming!

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

What lovely comments! Thank you so much for taking the time to leave a review for us. Your dad is so welcoming and our carers have nothing but kind things to say about him. They enjoy their visits and really do like to suggest the little things for him that make a difference. Please do let us know if there is ever anything else we can help with.

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Review of
Visiting Angels Central Lancashire
from C J (Daughter of Client) published on 14 March 2023

Submitted via Website • Report

Overall Experience

Dad looks forward to seeing his carer every afternoon. They assist him with all the things he can't quite manage now. They are hard working and reliable.
Dad didn't want carers but now accepts the independence they give him to remain at home.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

It's fantastic to hear that your dad is enjoying his visits. The carer he has always reports back and shows genuine care and concern for him. We really appreciate your comments and, as always, are here if there is anything else we can assist with. Thank you!

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Review of
Visiting Angels Central Lancashire
from David W (Husband of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience

Urgent assistance which we needed was provided by Visiting Angels at very short notice. They immediately provided sufficient service to meet those urgent needs but then adjusted their own timetables to meet our overall requirements. Furthermore, Visiting Angels would amend the agreed timescale at our

request to meet other commitments (eg enabling us to attend hospital appointments).
All staff, irrespective of seniority, provided a first-class service in a very professional and friendly manner and would go out of their way to help us whenever possible.
I would recommend this provider to anyone who needed this type of face-to-face service.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

We are so happy to hear that we were able to meet your needs. We are very proud of our team and how nimble they are when things need changing. Thank you for taking the time to share your experience with us and if there is ever anything we can do to assist you in the future, please don't hesitate to reach out.

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Review of
Visiting Angels Central Lancashire
from J R (Daughter of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience

I’m very happy with the care Visiting Angels provides for my dad. They treat Dad with respect and he is happy to have them provide a hot lunch and prepared sandwich for his dinner. We appreciate the light housework they do also.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

Thank you so much for taking the time to share your thoughts with us. Your dad is a gentle soul and is always so welcoming, our carers speak of him fondly. As always, please do let us know if there is anything additional we can help with.

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Review of
Visiting Angels Central Lancashire
from Jackie F (Daughter-in-law of Client) published on 10 March 2023

Submitted via Website • Report

Overall Experience

The care my father-in-law has received has been exceptional. He really enjoys the carers' visits. They are caring and compassionate and have made a difficult time for him and the family a lot easier. The care agency itself is always helpful and flexible when we have needed.
Nothing is too much for

them and they make the day-to-day life for him and his wife more enjoyable. We are so glad we found them.

Reply from Heidi Nursey, Managing Director at Visiting Angels Central Lancashire

Thank you so much! I can certainly say that our carers love your father-in-law's sense of humour and always feel at ease supporting him. It really does make us happy to know we have made a positive difference and if there is ever anything else we can do, please don't hesitate to let us know.

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Home Care Providers Owned by Visiting Angels in Lancashire

Visiting Angels Locations in Lancashire (3)

Visiting Angels Reviews in Lancashire (24)

Reviews Posted for members of Visiting Angels

Visiting Angels East Lancashire

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels East Lancashire

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels Central Lancashire

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels Lytham St Annes

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

Visiting Angels Central Lancashire

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