Visiting Angels in London | 4 Home Care Providers

Review of
Visiting Angels South Middlesex
from M B (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Our Visiting Angel (VA) comes to take my mother out for a couple of hours on a regular basis. This gives us full time carers at home some respite and it is a wonderful opportunity for mum to socialise. Mum gets on really well with our VA he is punctual, friendly, good fun, unfailingly considerate and

kindhearted. He is always thinking of different places to take Mum and she feels safe and cared for at all times. The overall service has been impressive and we know we can rely on Visiting Angels which is extremely reassuring. I would like to add the communication with the team has been excellent.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you so much for your kind words! We're delighted to hear that your mother enjoys her time with her Angels and that our service has provided both respite and reassurance for your family. It's wonderful to know that your mum feels safe, cared for, and enjoys her outings. Your feedback means a lot to us, and we truly appreciate your recognition of our team's dedication and communication. We look forward to continuing to support you and your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from Maureen H (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

From the first day to now we have been extremly pleased with the help that we have needed all of the staff are very polite and helpful nothing is to much trouble.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you for your wonderful feedback review! We're so pleased to hear that you've had a positive experience with our Angels and office team. Your kind words mean a lot to us, and we're grateful for the opportunity to support you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from Rajbinder C (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Just wanted to leave a review for the compassionate, loving and dedicated carers team at Visiting Angels namely, one staff member in particular being the main carer and 2 other staff members.
Our dad was a 94 year old dementia patient and sadly, recently passed away.
We as a family, wanted to Thank

them all for the great love, care and understanding they showed our dad whilst caring for him.
The main carer for dad, had a wonderful, compassionate personality and a lot of passion and dedication for his job. He always arrived with a big smile and a hearty laughter.
They were all, always very respectful, calm and patient with a lot of empathy and understanding and being a dementia patient, this would put dad at ease straight away. The qualities required to be excellent carers came through naturally in the team and we couldn't have asked for more caring, compassionate and loving people to be caring for our dad. It has all been very much appreciated by the family!!

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you so much for your lovely review. It was an honor to care for your dad, and we are all truly grateful to have been a part of his journey. Your message means the world to our Angel carer and our care team, and we will cherish the memories we had caring for your dad. Our deepest condolences to you and all your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from Glenda J (Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, all staff helpful and caring for me especially one staff member in particular.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you so much for your kind and heartfelt words. We are truly honoured to have been a part of your dad's care journey, and it means the world to the manager and our whole team that we could provide the love, compassion, and support he deserved.Caring for your dad was a privilege, and we are especially touched to hear how much comfort and joy our Angel carers brought to him. We deeply appreciate your recognition of their dedication, empathy, and warmth-it is at the heart of everything we do at Visiting Angels.Please know that your family remains in our thoughts, and we are here for you should you ever need us.With deepest sympathy and gratitude.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from Sky S (Daughter of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience

Visiting Angels South East London has been an absolute lifeline for our family, providing not just outstanding care but also genuine companionship and emotional support for our loved one. From the start, their carers have gone above and beyond, not only assisting with daily tasks but also engaging in

meaningful conversations, ensuring our mum feels valued, heard, and never alone. We were particularly impressed by their focus on mental well-being, recognising that emotional health is just as important as physical care. Our mum had become increasingly withdrawn due to isolation, but since receiving care from Visiting Angels, she has regained her spark, confidence, and joy, looking forward to her visits instead of dreading them. The consistency of carers, their reliability, and their professionalism have made a world of difference, giving us peace of mind knowing she is in safe and compassionate hands. We highly recommend Visiting Angels South East London.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for sharing your heartfelt review. We're truly grateful for your kind words and for taking the time to acknowledge the care and support our team strives to provide. Your recommendation is deeply appreciated, and we remain dedicated to being a reliable lifeline for families like yours.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from E L (Friend of Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

As a neighbour of one of Visiting Angels South East London's clients, I've seen the incredible difference their professional home care services have made. Before they took over, my neighbour struggled with unreliable carers who arrived late and lacked compassion. It was heartbreaking to witness such

poor care.
Since choosing Visiting Angels South East London, everything has improved. Their dedicated, highly trained carers provide reliable care with genuine kindness and respect. Whether it's personal care, companionship, or dementia care, they ensure clients feel valued and comfortable. It's a relief to see my neighbour much happier with consistent, high-quality home care. The team delivers trust and peace of mind to families, offering top-rated domiciliary care, elderly support, and private home care services in southeast London.
If you're looking for trusted home care providers, Visiting Angels South East London are the best. They've transformed my neighbour's life I highly recommend them.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for your kind words and your trust in us!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels Middlesex
from J L (Son of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

I cannot praise Visiting Angels highly enough. The owner has gone out of his way to help me in these difficult times, he genuinely cares and has offered a fantastic service The carers are wonderful and flexible and will do what needs to be done. I never bother doing reviews but this company really deserves

it. Thank you Visiting Angels.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels Middlesex
from John D (Father-in-law of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

We have been clients for over six months; our care package has increased over the duration from a few hours a couple of times a week increasing to now almost every day; their quick response and smooth transition have made these changes feel seamless. As a company, they are very flexible, and all of

their carers are so kind and compassionate. The speed of their responses to any issues or queries is always excellent, as is their total overall service. A recent event that shows how they stand out exceptionally was when my wife and I were abroad and my father-in-law had to go to hospital by ambulance, with his other daughter his chaperone; as is currently with the NHS, he was triaged and a brain scan booked that night, but they would have to spend 5 hours waiting in the back of the ambulance. Upon hearing of this emergency, a member of Visiting Angels who quite by chance was in their vicinity found them and sorted them food, hot drinks, and warm blankets. So above and beyond the cause. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from M F (Client) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

I enjoy seeing my carers. Have had Visiting Angels for several years and are the best company I have had. All help me with my condition and make me comfortable and enjoy their chats.
Well done to all the team. Thank you.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you so much for your kind words and wonderful care review! Your feedback inspires us to keep providing the best home care possible. Thank you for your trust and for being part of our Visiting Angels family!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from Pete G (Nephew of Client) published on 22 November 2024

Submitted via Website • Report

Overall Experience

The Angels are aptly named had a fantastic level of care sometimes in challenging circumstances. Always professional and always kept family informed of any problems or changes. I would thoroughly recommend their services to anyone who needs care at home.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that our Angels lived up to their name and provided fantastic care, even in challenging situations. Maintaining professionalism and ensuring open communication with families are at the heart of what we do, so it's wonderful to know this has been your experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from A M (Friend of Client) published on 23 October 2024

Submitted via Website • Report

Overall Experience

I have experienced various care services in the past, and none compare to the outstanding care provided by Visiting Angels. Their team has been exceptional in every aspect, delivering compassionate and professional support that truly makes a difference. I've been especially impressed with the care they

provide to my neighbour, who has consistently received the highest standard of attention and kindness. It's clear that Visiting Angels goes above and beyond to ensure that their clients are well taken care of, and I couldn't be more grateful for their dedication.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us a review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from H C (Wife of Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

Our 'Angel' always turns up promptly and is unfailingly friendly and courteous but also deferential. He complies with any requests we have, carries our luggage to the door and is very helpful and good company. We look forward to his visits each Wednesday. My husband is not easy to please but Visiting

Angels are just perfect.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you so much for your wonderful 5-star care review. We are very grateful for your kind words and thrilled to hear that you are having a positive experience with your Angel. Your feedback motivates us to continue providing exceptional home care. Thank you again for trusting us at Visiting Angels South Middlesex.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from C K (Friend of Client) published on 15 October 2024

Submitted via Website • Report

Overall Experience

As a close friend of someone receiving care from Visiting Angels South East London, I can honestly say that their service has been life-changing. My friend is treated as a true individual, with his wishes always respected and taken into account. The carers go above and beyond, regularly dropping him

off at my house so he can join our bridge games and then bringing him back home afterwards. It has never been so easy to coordinate, and it means the world to us.
His family and friends were extremely worried about him before, but now we're simply amazed by the level of care Visiting Angels provides. The attention to detail and dedication they show are truly outstanding. It feels like nothing is ever too much for them - they anticipate his needs and go above and beyond to ensure he's comfortable and happy. We never imagined it could be this effortless to keep him connected with his friends and engaged in the activities he loves.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely feedback. We're delighted to hear that our care has made such a positive difference for your friend. At Visiting Angels South East London, we're committed to ensuring our clients stay connected to the people and activities they love, and it's wonderful to know we've been able to support them in this way.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from Nigel W (Partner of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience

We first came across Visiting Angels earlier this year. My partner has dementia and I have been impressed by how the care manager has gone out of her way to help and ensure we have had the best service possible.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind review. It's been a privilege to support you and your partner. We are delighted to hear that our efforts have made a positive difference.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from K S (Granddaughter of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience

I cannot recommend Visiting Angels South East London highly enough. Living far away from my grandmother, I was initially worried about how to stay informed and involved in her care. However, the management team exceeded all my expectations by keeping me updated regularly, and I always had access to

the app which made it easy to stay in the loop.
The carers have consistently gone above and beyond, always thinking outside the box to make sure my grandmother's care was not only professional but also personal. They've tailored every aspect of her care to her individual needs and it's been wonderful to see the difference in her. She's smiling again and no longer feels trapped at home, as the carers take her out for regular walks, something she truly enjoys.
Knowing my grandmother is in such capable and compassionate hands gives me peace of mind every day, and I'm incredibly grateful for the outstanding service from Visiting Angels.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your wonderful feedback. We are truly touched to hear how our care has made such a positive difference in your grandmother's life. It means a lot to us to know that she is enjoying her walks and feeling more at ease in her own home. We are grateful for your kind words. Your feedback inspires us to continue striving for excellence in everything we do.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from Daniela G (Niece of Client) published on 9 October 2024

Submitted via Website • Report

Overall Experience

I cannot express enough how grateful I am for the exceptional care provided by Visiting Angels South East London to my aunt. From the very first visit, it was clear that their team is dedicated, compassionate, and truly understands what it means to offer person-centred care.
The carers not only provide

professional assistance, but they do so with kindness, patience, and respect, which has made a difference in my aunt's wellbeing. She has developed a wonderful relationship with them, and heartwarming to see how much they care. They make her feel heard and valued.
It's also evident that they go above and beyond to tailor their approach to each individual's needs. The attention to detail, professionalism and genuine concern for my aunt's comfort and happiness are qualities that stand out. Their regular updates and communication with our family have given us peace of mind.
I would highly recommend Visiting Angels South East London to anyone looking for high-quality home care services.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind words and thoughtful review. We are truly honored to provide care for your aunt, and it's heartwarming to hear that she feels valued and supported. Our team strives to deliver person-centred care with compassion and professionalism, and your feedback reaffirms our commitment. We look forward to continuing to support your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from H B (Granddaughter of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience

I cannot express enough gratitude to Visiting Angels South East London for the incredible difference they've made in my grandmother's life. She has dementia and had become distant and withdrawn, which was heartbreaking for our family. Since we started using Visiting Angels for companionship, we've seen

a remarkable change in her.
The carers are not only professional but also incredibly compassionate and patient. They've worked wonders in bringing my grandma out of her shell. She is now more cheerful, engaged, and open than we've seen her in a long time. It's like she's found a renewed sense of joy in life, and we couldn't be more thankful.
For our family, this has been an immense relief. The constant worry we once had is now replaced with peace of mind, knowing she's in loving and professional hands. We are incredibly grateful to Visiting Angels for the positive impact they've had on her well-being and wholeheartedly recommend them to anyone in need of compassionate care.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words. We're thrilled to hear about the positive changes you've seen in your grandmother since starting care with us. At Visiting Angels South East London, we strive to provide compassionate, professional care, and it's wonderful to know our team has made a difference in her life. It's an honour to support your family, and we're so happy to bring you peace of mind by ensuring your grandmother is in loving hands. We look forward to continuing her care and appreciate your heartfelt recommendation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from R R (Friend of Client) published on 24 September 2024

Submitted via Website • Report

Overall Experience

Visiting Angels South East London have truly lived up to their name! As a close friend of someone who has been receiving care from their team, I can confidently say that their level of care and compassion is beyond exceptional. The entire team has been wonderful, consistently providing thoughtful and

personalised support, and making a real difference in our lives.
Special mention must go to the manager, who has been nothing short of amazing. She goes above and beyond to ensure everything is tailored to the needs of her clients, offering unwavering support to both the person receiving care and their loved ones. I am incredibly grateful for the comfort, peace of mind, and quality of care they've provided. If you're looking for a team of carers you can trust wholeheartedly, Visiting Angels South East London is the one.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us a review and the lovely feedback, I will definitely let the team know!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South Middlesex
from Pam W (Daughter of Client) published on 12 September 2024

Submitted via Website • Report

Overall Experience

The ladies that came to see my Mum and cook for her were very friendly. Even though my Mum didn't know them, she says very happy to see them.
They were on time and spent the full hour with Mum. Completed all the tasks that were asked of them with no trouble.
When there was a problem they contacted

me promptly and we made things right straight away.
The carers were also available at short notice.
Very impressed with the service. Will definitely use them again when Mum's normal carer is away.

Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex

Thank you for the wonderful 5-star review! We're delighted to hear you and Mum were pleased with our respite home care service and our Angels. We look forward to serving you again soon!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Visiting Angels South East London
from Diana G (Civil Partner of Client) published on 12 September 2024

Submitted via Website • Report

Overall Experience

Visiting Angels have made a real difference to my partner's health and to our home situation during the six months since they began to visit in March 2024. They are always punctual and extremely efficient and kind. They are thoroughly professional but also show genuine concern and are unfailingly supportive.

We would recommend them most warmly.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and thoughtful feedback. We are truly honoured to have had the opportunity to support both you and your partner over the past six months. It's wonderful to hear that our care has made a positive impact on your partner's health and your home situation. Our caregivers take great pride in delivering both professional and compassionate care, and it's heartwarming to know that this has been your experience. Your recommendation means the world to us, and we remain committed to providing the highest level of care and support to your family. If there's ever anything more we can do, please don't hesitate to reach out.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by Visiting Angels in London

Visiting Angels Locations in London (4)

Visiting Angels Reviews in London (90)

Reviews Posted for members of Visiting Angels

Visiting Angels South Middlesex

Visiting Angels South Middlesex

Visiting Angels South Middlesex

Visiting Angels South Middlesex

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels Middlesex

Visiting Angels Middlesex

Visiting Angels South Middlesex

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South Middlesex

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South East London

Visiting Angels South Middlesex

Visiting Angels South East London

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers