Home Care Providers Owned by Aroma Care People Ltd

8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Aroma Care People Ltd
Aroma Care provides high-quality care to people living in their own homes.

Their staff are committed to helping individuals live a positive lifestyle so they can lead a full a life as possible.

They are passionate about what they do and do their utmost to support people to live in their own homes if that is what they want. Respect and dignity is at the heart of their care.

Aroma Care People Ltd Locations (4)

 

4 Home Care Providers owned by Aroma Care People Ltd

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Aroma Care Northamptonshire

Unit 4 Regent Park, Booth Drive, Wellingborough NN8 6GR 

9.2 13 reviews
"Very good, carers are first class, very proficient. Very comforting and helpful in every way. My wife is receiving very good care. I would…"   Read all 13 reviews

Aroma Care Northamptonshire provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Aroma Care Northamptonshire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Aroma Care Leicestershire

Prebend House, 72 London Road, Leicester LE2 0QR 

8.9 9 reviews
"The carers are always cheerful, kind and very careful and correct in what they have to do for me. They look smart, clean and tidy and its a…"   Read all 9 reviews

Aroma Care Leicestershire provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Aroma Care Leicestershire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Aroma Care Gloucestershire

Room 44 Council Offices, High Street, Moreton-in-Marsh GL56 0LW 

8.8 8 reviews
"The carers at Aroma Care are excellent, they all work so hard and are cheerful, very respectful and put you at ease in difficult…"   Read all 8 reviews

Aroma Care Gloucestershire provides quality care and support in people 's own homes. Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care… Read more about Aroma Care Gloucestershire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Aroma Care People Ltd

Koco Community Resource Centre, 15 The Arches Industrial Estate, Coventry CV1 3JQ 

8.5 16 reviews
"I enjoy seeing my regular carer, she is kind and thoughtful. She goes above and beyond to make sure I have everything I need and am well…"   Read all 16 reviews

Aroma Care People provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals,… Read more about Aroma Care People Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Aroma Care People Ltd Reviews (46)

8.8
Aroma Care People Ltd has a Group Review Score of 8.8 (8.837) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aroma Care People Ltd must have a Review Score.

Overall Experience

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5
Review of

Aroma Care Northamptonshire

from E M (Daughter of Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and supportive to my father and are very good at letting me know of any issues.

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your review, we are so pleased to hear you are happy with the care and service being provided.


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Review of

Aroma Care Northamptonshire

from A B (Client) assisted by family/friend published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I haven't been with Aroma very long (since 21 December 2024) but I am happy with the quality of care I am receiving. The carers are all good and my wife can attest to that. The carers are respectful and are a great help to me. The office is very helpful when I need an earlier call for my appointments.

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thankyou for your feedback, we are so pleased to hear you are happy with the care being recieved.


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Review of

Aroma Care Leicestershire

from M L (Daughter of Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Aroma carers to be polite, respectful, reliable and very caring. I cannot fault them. I was a little worried about having carers for my mam. I can not praise them enough. They work tirelessly in a happy, friendly way. Such lovely people. Thank you.

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thank you for your much valued feedback. We are so happy to hear our dedicated team are delivering the best care.


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Review of

Aroma Care Leicestershire

from B L (Client) assisted by family/friend published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant very professional can't fault the carers all treat you like family

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thankyou for your feedback, it is great to hear our care staff are looking after you so well.


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Review of

Aroma Care Gloucestershire

from James H (Sister of Client) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very satisfied with the care received.

Reply from Alison Bullous, Head of Service at Aroma Care Gloucestershire

Thank you for your review, we are so pleased you are happy with the care delivered by our dedicated team.


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Review of

Aroma Care Northamptonshire

from A M (Son of Client) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Carer not arrived according to scheduled time in the morning. Rang on several occasions regarding the delay but no answer from the office. Eventually when response another carer was sent. Overall apart from this experience the company provide an excellent service.

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thankyou for your review and we are sorry you had a delayed visit. We are very pleased to read your care was excellent except on this occasion and your feedback is most welcome to help us improve our service.


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Review of

Aroma Care People Ltd

from Terry L (Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Their work and friendship is very good. It is very easy to get on with them, its so easy to talk to my helpers. The review is good and I like the key box.

Reply from Alison Bullous, Head of Service at Aroma Care People Ltd

Thank you for your feedback, we are delighted that our team are looking after you well and value your feedback.


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Review of

Aroma Care People Ltd

from James H (Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall service was good, didn't always know who was coming or when.

Reply from Alison Bullous, Head of Service at Aroma Care People Ltd

Thank you for your feedback, we are sorry to hear that you were not aware of your regular care staff and care times your feedback will help us to improve our service ongoing.


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Review of

Aroma Care People Ltd

from Peter L (Husband of Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your staff is generally very good but sometimes you put two learners together that do not know all of the procedures and the client has to show them what to do. Not good recommendation.

Reply from Alison Bullous, Head of Service at Aroma Care People Ltd

Thank you for your review. We value all feedback to help us improve our services and we are always keen to improve any shortfalls. Your feedback will be most helpful.


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Review of

Aroma Care Gloucestershire

from C W (Client) assisted by family/friend published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovel girl but unaware of removing night bay in the morning and fixing leg bag securely.

Reply from Alison Bullous, Head of Service at Aroma Care Gloucestershire

Thank you for your review, we are always looking to improve our service and welcome your feedback in order to do this. Please feel free to raise any concerns in the future directly to your care office where it will be looked at with great importance.


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Review of

Aroma Care Northamptonshire

from Rosh O (Daughter of Client) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We were pushed in to using Aroma Care by the Reablement team. Spent over three hours with the site manager, we were told the staff were able to cook a meal for the client, they were excellent cooks etc. this was a lie, were not honest about the rosters and staring times, very cunning, they take your
business and then mislead the client. The staff use their mobile phones to write about the client without any consent, and when asked questions, the "so called manager", lost it with the client and asked the worker to leave the house in the middle of the shift. This is the kind and quality of staff and care providers the council endorses and promotes as care providers. Very poor quality of service, mislead, not upfront, and the staff we met were very badly trained, and unprofessional. I would NOT recommend them to any family as we witnessed first hand!!! within 4 days the deal was over, 2/10!!

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback, naturally we are disappointed to hear your experience was not to your expectation. The care staff are limited in the service they can provide within commissioned care hours however a private option is always available for full meal preparation and from scratch cooked meals if required. Digital Social Care platforms are required with all home care providers and accessed by care staff via their handset in order to ensure full details of care delivered is recorded and monitored.


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Review of

Aroma Care Leicestershire

from D B (Client) assisted by family/friend published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always cheerful, kind and very careful and correct in what they have to do for me. They look smart, clean and tidy and its a pleasure to be looked after by them.

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thank you for your lovely feedback. We are so pleased to hear your care team are delivering great care.


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Review of

Aroma Care Leicestershire

from Peter A (Client) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The service provided by Aroma Care is generally excellent, both in care and consideration for my requirements/needs. Carers are very experienced and able to adapt if necessary. Continuity of actual carer is sometimes an issue for me.

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thank you for your review, we are pleased to hear you are receiving great care from our team. Your feedback really helps us to improve our service


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Review of

Aroma Care Gloucestershire

from L C (Daughter of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aroma Care has looked after both my parents and just my Mother now as Dad has passed. The team are very friendly and have an excellent way with elderly people. They treat their clients with respect and I know my mother looks forward to them visiting. Nothing is too much trouble and I trust all of them
to look after Mum which is reassuring. The management are great and if something is not quite right it is not a problem to sort it out. A great team of people. Thank you.

Reply from Alison Bullous, Head of Service at Aroma Care Gloucestershire

Thank you for your lovely review, we are so pleased to hear that Mum is receiving great care from our team.


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Review of

Aroma Care People Ltd

from L D (Daughter of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is getting really good care. Happy with the carers. Always been happy with what they do.

Reply from Alison Bullous, Head of Service at Aroma Care People Ltd

Thank you for your review, we are delighted to hear that our dedicated team are supporting Mum with the best care.


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Review of

Aroma Care Northamptonshire

from Helen S (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful, caring and professional carers. Always treat me with compassion and dignity. Very considerate and mindful both of my mental and physical health. Very adaptable and often go above and beyond when necessary. It is always a pleasure when my carer attends and they enrich and improve my
day to day life. I would not be able to operate without their excellent care. The level of care is consistent and every carer that attends operates to the same high standards, regardless of whether they are my main carer or a covering carer. Administration are always polite and helpful. The office is easy to contact. Happy to alter visits when necessary to accommodate hospital visits etc. Would highly recommend this care company.

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your review. We are delighted to hear that each and every carer supports you so well. Your feedback is greatly appreciated.


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Review of

Aroma Care Gloucestershire

from Rosemary S (Sister-in-law of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally the care provided to my sister in law is very good. If we have issues with a carer we tend to sort the problems out with them. The main carer for my sister in law is excellent. They seem to have a good understanding with each other. The relief carer is not so good and tends to do as little
as possible and my sister in law has said she spends a lot of time on her mobile phone.

Reply from Alison Bullous, Head of Service at Aroma Care Gloucestershire

Thank you for your review, we are pleased to hear the main carer is delivering excellent care. Your feedback is vital in assisting us to improve all aspects of the service and will support us well in those efforts.


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Review of

Aroma Care Leicestershire

from L C (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been happy with my carers. One is more friendly than other.

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thank you for your review, we are pleased to hear you are happy with the care being received. Your feedback will support us to improve our service in the future.


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Review of

Aroma Care Leicestershire

from E H (Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care's doing good job.

Reply from Alison Bullous, Head of Service at Aroma Care Leicestershire

Thank you for your review, we are delighted to hear that your care is going well.


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Review of

Aroma Care Northamptonshire

from Bryan R (Husband of Client) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, carers are first class, very proficient. Very comforting and helpful in every way. My wife is receiving very good care. I would recommend Aroma Care to anyone.

Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your review, we are so pleased we are delivering good care to your wife. We are continually looking to improve our service so all feedback is welcomed.


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Awards / Recognitions (0)

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Frequently Asked Questions about Aroma Care People Ltd

How many Agencies does Aroma Care People Ltd own?

Aroma Care People Ltd own 4 Agencies.

Which Aroma Care People Ltd Agencies have the highest review score?

Aroma Care Northamptonshire, Aroma Care Leicestershire & Aroma Care Gloucestershire have the highest review score.
Aroma Care People Ltd in Gloucestershire Aroma Care People Ltd in Leicestershire Aroma Care People Ltd in Northamptonshire Aroma Care People Ltd in West Midlands

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