Home Care Providers Owned by You & I Care Ltd

  • Home Care Providers Owned by You & I Care Ltd
You & I Care Ltd provides a wide range of home care services across three locations: Brentwood, Mid Surrey and Chelmsford.

Their part-time, full-time and all-around-the-clock services are designed to enable people to live independently in the comfort of their own homes. The aim is to enhance people's quality of life without disruption to their daily routines.

You & I Care Ltd Locations (4)

 

4 Home Care Providers owned by You & I Care Ltd

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You & I Care - Surrey

Dorset House, Regent Park,, Kingston Road, Leatherhead KT22 7PL 

9.6 9 reviews
"My father lived with me for the last years of his life. I was his main carer. The last six months were extremely difficult for my partner…"   Read all 9 reviews

You & I Care - Surrey provides high-quality, affordable home care services for adults and the elderly across communities in Surrey. The company is committed to improving the independence, health, and quality of life of its Service Users, enabling them… Read more about You & I Care - Surrey

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
You & I Care Ltd

101-135 Kings House, Kings Road, Brentwood CM14 4DR 

7.8 28 reviews
"We've been using You & I Care to support my mother, who is 96, to help with washing, dressing and preparing food. The carers have been very…"   Read all 28 reviews

You & I Care, the caring source of care in your own home. You & I Care is an award-winning home care provider that offers high-quality home care services to adults and elderly throughout the community who prefer to stay at home where their quality of… Read more about You & I Care Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
You & I Care - Essex

Halford House, 2 Coval Lane, Chelmsford CM1 1TD 

1 review
"We are delighted with the kind and thoughtful way our mother is cared for by You & I Care. She generally sees the same few carers and has…"   Read review

You & I Care is the caring source of care in your own home, providing award-winning home care services in Essex for adults and the elderly throughout the community who prefer to stay at home where their quality of life is enhanced without the stress… Read more about You & I Care - Essex

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
You & I Care - Hertfordshire

Fountain Court, 2 Victoria Square, Victoria Street, St Albans AL1 3TF 

You & I Care - Hertfordshire provides high quality home care services across communities in Hertfordshire. The company’s services are personalised to meet the unique needs of every individual Service User. Each Service User’s care is based on a comprehensive… Read more about You & I Care - Hertfordshire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

You & I Care Ltd Reviews (38)

Reviews Posted for members of You & I Care Ltd

Overall Experience

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  • 5
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Review of

You & I Care - Surrey

from Kevin W (Son of Client) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived with me for the last years of his life. I was his main carer. The last six months were extremely difficult for my partner and myself.
You and I Care were NHS assigned as his palliative carers. They were brilliant. I could see first hand how the carers operated and looked after him until
the end.
Thank you, we are sincerely grateful.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you so much for your heartfelt review. We are deeply honoured to have been entrusted with your father's care. It means a great deal to us to know that we were able to provide support and comfort to both your father and your family during such a challenging and important time. It was truly a privilege to be part of his care, and we are sincerely grateful for your kind words. Wishing you and your partner all the best moving forward. Kind regards.


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Review of

You & I Care - Surrey

from L V (Daughter of Client) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm filling this out on behalf of my mother. After a few initial concerns regarding discharge from hospital, windows and doors, these have all been dealt with promptly and I'm happy with my mum's care. Personal hygiene - excellent, carers - excellent. Her flat is kept very clean. Her needs are being
fully met by professional carers. I have met four carers that visit my mum and she is treated very well.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you for taking the time to provide such a detailed and thoughtful review on behalf of your mother. We are truly glad to hear that the initial concerns regarding your mother's discharge were addressed promptly and you are satisfied with the care we provide. It's great to know that the team is meeting your mother's needs, keeping her environment clean, and maintaining high standards of personal care and hygiene. We also appreciate your positive feedback about the carers you've met - it's important to us that your mother is treated with dignity and respect, as reflected in your review. If there's anything else we can do to further improve the care experience, please don't hesitate to reach out. We're always here to listen and help. Warm regards.


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Review of

You & I Care - Surrey

from Roger D (Husband of Client) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been serviced by (2 + 1 + 1 + 2) carer visits a day by a select group of their carers and we, especially my wife, who has advanced Parkinson's disease (stiff type!) have received excellent care and attention with expert use of the essential equipment supplied by the OT dept of our local council.
All concerned show great empathy to us both with all the problems we encountered entering these debilitating, and somewhat daunting, problems in the 'dusk' of our lives. With their help, we should be able to remain happily at home for as long as possible. So we would have no qualms about recommending their services to anyone looking for this type of comprehensive care with advice and backup.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

It is always heartwarming to receive such recognition for remaining true to our company values. Our aim is to consistently take a person-centred approach to the care we provide. We firmly believe that supporting people to stay at home, where they receive the best quality care, is the right path. Thank you for this reassuring feedback. Our Promise is to always care.


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Review of

You & I Care - Surrey

from W S (Partner of Client) published on 16 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, punctual when arriving for calls, will ring if running late, always pleasant and treat my partner with dignity and respect and are always polite to me. Could not recommend this company highly enough. Staff a credit to the company.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you so much for choosing You & I Care.
It makes us incredibly happy to know that you are happy with the support being provided.


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Review of

You & I Care - Surrey

from Michael W (Client) published on 2 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came out of hospital after five and a half months feeling down. Thanks to the bubbly, real and caring staff, full of fun and laughter, they have made life worth living again. Keep up the laughter, smiles and fun.
More friends than carers. Long may it continue. Made an eighty year old man very happy,
look forward to every visit. Thank you. No names, you lovely girls know who you are. Thank you again for your friendship.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you so much for the beautiful review.
Our promise is to always care.


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Review of

You & I Care - Surrey

from Callum W (Client) published on 7 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew right from the start, when my prospective carer did her initial assessment, that things were going to go well. Her attention to detail was phenomenal and was done with such care and appreciation of my dignity. The care plan that was agreed to has been given and even surpassed.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

We are so proud to have received such a complimentary review, not only of our carers, but also of the high level of commitment delivered to ensure we continue to provide exceptional care.


~ Our Promise is to Always Care


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Review of

You & I Care - Surrey

from M S (Client) published on 3 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely privileged to have your agency look after me.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

We are thrilled to have received such a sincere and heartfelt review. We strive for excellence each and every day. Our promise is to always care.


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Review of

You & I Care Ltd

from Ian G (Son of Client) published on 19 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been using You & I Care to support my mother, who is 96, to help with washing, dressing and preparing food. The carers have been very understanding, compassionate and professional in everything they've carried out. It's been a real help for my mother who looks forward to seeing the carers each
morning.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the lovely review and for choosing You & I Care.
Our promise is to always care.


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Review of

You & I Care Ltd

from Tessa W (Daughter of Client) published on 15 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all your team, who provided such sensitive care to Mum. Your carer was incredibly professional, quickly getting to know Mum, recognising her strengths, and doing everything to preserve her dignity at a point in her life when she was most challenged and vulnerable. It is a very special set
of skills.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the lovely review, it means so much to us to receive such a sincere review. We are grateful for the opportunity we had to be part of Mum's life.
Our Promise Is To Always Care.


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Review of

You & I Care - Surrey

from Bernie K (Client) published on 14 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three staff are trained to a very high standard. Ability to use their initiative and promote independence.
One staff member is great at care with less ability to use her initiative but is very supportive in the delivery of service.
One of the care assistants should be a trainer as her standards are
very high.
The agency is not open to compromise regarding contractual hours but is professional at all times.
I would recommend the service with the proviso to check policy re the change of hours and notice required, but the actual care standard is 10/10
Thank you.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you so much for your detailed review. We really appreciate your opinions, as we are always receptive to the comments of service users in order that we may improve our services.
For clarification purposes, our contractual agreements are developed in close alignment to the needs of a person and the unique individual care package. Routine reviews of the needs of service users are carried out regularly to ensure that we are providing effective care. Our Promise is To Always Care.


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Review of

You & I Care - Surrey

from Micheline S (Client) published on 27 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer is always on time, she does her work with expertise and a smile on her face. I have never had a carer before, but she is excellent. However, it is difficult to judge if and where service could improve.

Reply from Lausa Biragi, Manager at You & I Care - Surrey

Thank you so much for a great review.
Our promise is to always care and uphold our values of caring, compassion and improvement.


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Review of

You & I Care Ltd

from S E (Son of Client) published on 14 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been using You & I Care since Jan 2022. The carers visit twice a day, morning and evening, and are friendly, cheerful and caring and do their best to fulfil our wishes with utmost respect and compassion.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the beautiful review and for choosing You & I Care.


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Review of

You & I Care Ltd

from R M (Client) published on 11 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring, and the service is good.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the review, and thank you for Choosing You & I Care.


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Review of

You & I Care Ltd

from Caroline B (Daughter of Client) published on 6 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You & I Care looked after my father from October 2020. I can't fault how he was looked after by the manager and her team. My father felt comfortable with nine of the ladies, enjoying their company, and they were particularly empathetic to his needs and respected his dignity. I can't recommend You &
I Care enough as they stepped in when we were desperate for professional care to help him and enable him to stay in his own home.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the kind review and for choosing You & I Care.


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Review of

You & I Care Ltd

from A H (Client) published on 31 May 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Most carers are efficient, but the timing is very erratic, eg, I was told yesterday that a named carer would be here today at 9.15 am. I received a call at 9.45 to say a different carer would arrive at 11 am. She arrived at 11.30 am. This is not unusual, but I find it very frustrating, for this reason,
I would not wish to recommend your company to my friends.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you for taking the time to review us. As discussed with you at the review of your care needs, we are deeply sorry for having let you down on this particular day. As explained, it's unfortunate that there will be emergencies from time to time as was the case on this day, and these emergencies disrupt service provision.
At You & I Care, we pride ourselves on our outstanding care provision, and the care we provide does not look like this.
We will continue to uphold our values of caring, compassion and improvement. We are relieved to know that you are now happy with the Service, and we hope you will be referring us to your friends soon.
We will continue to be on top of our quality assurance and review your needs regularly for better service delivery.
Thank you for Choosing You & I Care and for giving us another chance.
Our Promise Is To Always Care.


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Review of

You & I Care - Essex

from C M (Son of Client) published on 10 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the kind and thoughtful way our mother is cared for by You & I Care.
She generally sees the same few carers and has got to know and like them.
The team are very flexible and has gone out of their way to help our mum. We are very grateful for their help and highly recommend You
& I Care.

Reply from Lausa Biragi, Manager at You & I Care - Essex

Thank you so much for choosing You &I Care. Our promise is to always care.


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Review of

You & I Care Ltd

from C D (Husband of Client) published on 19 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You and I Care - Yes they do and in recent times, have been a boon to me in the aid given to my wife.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you for the beautiful review. We are delighted to know that we are overall providing an outstanding service.


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Review of

You & I Care Ltd

from J F (Client) published on 25 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, thoughtful and helpful.

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Review of

You & I Care Ltd

from Angela M (Client) published on 22 February 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased and comfortable with the care I received. My carer was very reliable and she came at exactly the time arranged. She was very polite and thoughtful, good-natured and cheerful. She drove me safely and competently to several appointments. She was calm and encouraging. All-round - very
good. Thank you.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for the lovely review. We are glad to know that we met your expectations.


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Review of

You & I Care Ltd

from Graham N (Son of Client) published on 7 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father's care has been of a generally high standard with the carers always looking after his best interests and welfare. Any minor issues with care have been resolved quickly and effectively by the management.

Reply from Lausa Biragi, Manager at You & I Care Ltd

Thank you so much for choosing us. Our Promise is to Always Care.


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Awards / Recognitions (0)

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Frequently Asked Questions about You & I Care Ltd

How many Agencies does You & I Care Ltd own?

You & I Care Ltd own 4 Agencies.

Which You & I Care Ltd Agencies have the highest review score?

You & I Care - Surrey, You & I Care Ltd & You & I Care - Essex have the highest review score.
You & I Care Ltd in Essex You & I Care Ltd in Hertfordshire You & I Care Ltd in Surrey

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact You & I Care Ltd to verify any information. View our terms and conditions. You & I Care Ltd has an Enhanced Service – more info.