Home Care Providers Owned by A & T Caring Services Ltd

Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you so much for your kind words! We're so happy to hear that Mum is enjoying her care and that our team has been able to provide the support she needs. Your recommendation means the world to us and will continue to do our best to make sure she receives the best care possible. We truly appreciate your trust in A & T Caring Services!

Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you so much for your kind words! We're thrilled to hear that our carers were able to build such a strong relationship with your mum. It's wonderful to know that their reliability and compassion made a positive impact. We truly appreciate your recommendation and will continue to strive for excellence in our care.

Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you so much for your kind words. It was truly a pleasure to look after your dad and we're so glad to hear he felt well cared for. We always strive to ensure that our clients are comfortable and supported and I'm delighted we could assist you both in that moment. Your appreciation means a lot to us.

Reply from Emily Williams, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you so much for taking the time to share your experiences regarding the care we provided to your mum. It is heartwarming to hear such positive feedback and we are truly grateful for your kind words. We strive to create a warm and supportive environment for all our clients and it's reassuring to know that our team's efforts to engage with your mum in a meaningful way have been so well received. We believe in treating each person we care for as part of our extended family and it's wonderful to hear that our staff's interactions, particularly their enjoyment of your mum's humor and their discussions about her favorite football team, have had such a positive impact. Your recommendation means a great deal to us and serves as a powerful affirmation of our commitment to delivering high-quality care. We will certainly pass your compliments along to the team members who visited mum.

Reply from Emily Williams, Manager at A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)

Thank you for taking the time to provide feedback on the services you receive from A & T. We truly value your input and are glad to hear that you are overall satisfied with our care. I would like to sincerely apologize for the inconvenience you have experienced with the timing of your care visits. We were not aware of this issue, and I am sorry for any distress this may have caused you. It is important to us that our services are delivered in a timely manner that suits the needs and preferences of our clients. I have taken immediate steps to address this with our scheduling team to ensure that your carer arrives no later than 10:00 am as you have requested. We are committed to making this adjustment to accommodate your preferences and to prevent any future delays. Thank you once again for bringing this matter to our attention. If there are any more concerns or specific requests you would like to discuss, please do not hesitate to contact me directly.

Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you for taking the time to review us, it's nice to know that you found our carers caring and one of them outstanding. You will be glad to know that we spoke to our driver about using the clients' toilets and the importance of wearing a mask in clients' houses and ever since then we have never had a complaint from anyone else.

Reply from Emily Williams, Manager at A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)

Thank you for such a lovely review, it was an absolute pleasure to look after Nan and we also thank you for the continuous support you gave to Nan and our team.

Reply from Emily Williams, Manager at A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)

Thank you for your kind words. We are happy we could provide such support for Mum, it was our absolute pleasure.

Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)

Thank you for taking the time to review the care given. We appreciate your support. You will be pleased to know that we are introducing a rota system that will inform you in advance of the carer attending to you.