Trinity Homecare in Bristol | 1 Home Care Provider

Review of
Trinity Homecare Bristol
from Peter B (Son of Client) published on 25 February 2025

Submitted via Website • Report

Overall Experience

As the result of an unexpected hospitalisation we required carer services for our father at very short notice. Premier Homecare were extremely responsive and met with us to complete the necessary paperwork and put in place a daily carer visit to coincide with his return home. These visits greatly increased

his rate of recovery, in no small part to the highly respectful and professional carer team. We will undoubtedly require the services of Premier Homecare in the future and will have no hesitation when the need arises.

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

Thank you for your review, I am pleased we where able to support at short notice and the visits supported your father in his recovery.

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Review of
Trinity Homecare Bristol
from Emma H (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Superb service. Very highly recommended. Carers showed my dad such genuine kindness and care - it is clearly their vocation, not just a job. I was always confident in their ability to meet his needs. The service was reliable, great communication with the efficient coordination team and excellent managers.

I will always be grateful to Premier Homecare for all their excellent care.

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

Thank you so much for your kind words I will pass on to the team.

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Review of
Trinity Homecare Bristol
from Eileen A (Client) published on 11 November 2024

Submitted via Website • Report

Overall Experience

I had support from Premier Care for 11 weeks after a long stay in hospital. All staff were professional, helpful, cheerful and very kind. They did all the tasks required and I would certainly use Premier services again should the need arise.

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

I am glad you're now better and thank you for the lovely review, I will share it with the team.

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Review of
Trinity Homecare Bristol
from Katherine W (Daughter of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I would like to thank Premier Homecare for providing my mum with a very thorough and friendly care service. They have always delivered the help and support my mum has needed particularly recently, when she was feeling very poorly and needed extra care and attention. They know the background history

and medication requirements of my mum, so have acted efficiently if ever there has been an issue with her medical needs. The carers are always there to reassure her and look after her in a kind and compassionate way. I would thoroughly recommend Premier Homecare to anyone thinking of using them.

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

Thank you for the lovely review, it is always nice to hear how our service has made a difference.

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Review of
Trinity Homecare Bristol
from Peter W (Son of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience

I have been using Premier Homecare for the last couple of years looking after both my Mum and Dad. One with limited mobility and the other with vascular dementia. The care has been exceptional, the carers I've met are very kind, caring, and patient. All the office staff are incredibly helpful, conscious,

and friendly. Regular reviews of the care plans and risk assessments are in place to ensure the service remains appropriate and fit for purpose and the service quality is maintained. There are a myriad of care options available so how do you choose the best for your loved ones? Not easy, but I cannot fault Premier Homecare, highly recommended!

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

Thank you for your kind words, it is lovely to hear you are happy with all aspects of the service. I will share your comments with the team.

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Review of
Trinity Homecare Bristol
from J S (Daughter of Client) published on 15 August 2024

Submitted via Website • Report

Overall Experience

Excellent service and communication with Premier Homecare.
My mother is very happy with the care, and the carers are professional and friendly.
Any issues or concerns are sorted quickly by the office staff who always check with the family.
Regular reviews ensure all runs smoothly.

Reply from Louise Kroll, Registered Manager at Trinity Homecare Bristol

Thank you for taking the time to complete a review. We are glad you are pleased with all aspects of our service.

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Review of
Trinity Homecare Bristol
from Neil H (Son of Client) published on 28 May 2024

Submitted via Website • Report

Overall Experience

My mother has had Premier Homecare visits at her home for over two years. Throughout this time she has been helped to maintain her life and surroundings as well as possible. Her carers have all been kind and sympathetic. The company administrators have also been professional and communicative. I would

recommend Premier Homecare to anyone with a relative who needs care and attention.

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Review of
Trinity Homecare Bristol
from J W (Client) published on 2 May 2024

Submitted via Website • Report

Overall Experience

I have been impressed by the service which has been reliable throughout. The work of the carers has been professional and their conduct has been impeccable at all times. The management has been helpful.

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Review of
Trinity Homecare Bristol
from R A (Son of Client) published on 18 November 2022

Submitted via Website • Report

Overall Experience

Premier Homecare did a great job supporting my stepfather to stay comfortable and safe in his own home for as long as possible. They are reliable and the home care workers are great. Thank you for delivering a great service in sometimes trying circumstances.

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Review of
Trinity Homecare Bristol
from Pat Y (Niece of Client) published on 25 October 2022

Submitted via Website • Report

Overall Experience

Thank you Premier Homecare for your support and care you gave my uncle. He was very reluctant at first to accept any help but enjoyed his morning visits from the Carers.
An excellent and very swift response from one of your Carers getting the correct help for my uncle when arriving at his Bungalow

one morning to find him very poorly.
Thank You.

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Review of
Trinity Homecare Bristol
from Derek B (Husband of Client) published on 13 January 2022

Submitted via Website • Report

Overall Experience

Premier Homecare keeps the wife company while I have a few hours to myself by going for walks, doing speech exercises, and playing games.

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Review of
Trinity Homecare Bristol
from Isabel P (Client) published on 7 December 2021

Submitted via Website • Report

Overall Experience

This is my second spell of help from Premier Homecare. They had previously looked after my severely disabled husband for many years before his death with great care and unfailing professionalism. When I recently broke my arm and hurt my ankle I immediately turned to them. For the past four weeks, I

have received marvellous help from the amazing staff. They have been gentle, caring, professional and full of cheer just when I needed it. I cannot thank them enough. Thanks also to back up organising support which was faultless.

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Review of
Trinity Homecare Bristol
from Ruth S (Client) published on 6 December 2021

Submitted via Postal Card • Report

Overall Experience

Cheerful companionship, which lifts my spirits.
Aware of difficulties and always willing to help.

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Review of
Trinity Homecare Bristol
from Simon A (Son of Client) published on 2 December 2021

Submitted via Website • Report

Overall Experience

The care being provided to my stepfather is exemplary. Knowing that he has daily contact with people who have his best interests at heart has given the family peace of mind. We now have confidence in his ability to continue living an independent life for the foreseeable future.

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Review of
Trinity Homecare Bristol
from J P (Client) published on 29 November 2021

Submitted via Postal Card • Report

Overall Experience

The care I have received from Premier Homecare has been good. Someone always comes and does what I ask them to do!

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Review of
Trinity Homecare Bristol
from Mat D (Son of Client) published on 20 October 2021

Submitted via Website • Report

Overall Experience

Premier Homecare provided help with meals and medication, and provided social contact for my Dad, and enabled him to stay in his own home for another year, from aged 91 to 92, which he greatly appreciated. He was always treated with kindness, and the team worked to a really high standard of professionalism.

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Review of
Trinity Homecare Bristol
from Halina G (Client) published on 8 October 2021

Submitted via Website • Report

Overall Experience

I contacted Premier HomeCare when I realised that I needed support looking after my husband who suffers from a debilitating neurological disease. Sometimes it’s difficult to admit that you need help but from my initial consultation and ongoing, I have felt supported by empathetic staff. The carers are

excellent, my husband is a very private man and I was concerned that he would be embarrassed with someone other than me looking after his personal care, however, the carers are so professional that he is comfortable for them to attend to his needs. They respect his wishes if he doesn’t want to ‘chat' but are there if he does. I can’t thank them enough for allowing me to have a bit of “me time” also to have someone to sleep in 2 nights a week allows me to get uninterrupted sleep and my husband has connected with the carer who looks after him, she’s so much more patient than I am! I am so happy that I took this step and decided to contact Premier Home.

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Review of
Trinity Homecare Bristol
from Katie Q (Daughter of Client) published on 21 September 2021

Submitted via Website • Report

Overall Experience

My father is now very dependent on home care and as I live in Berkshire I need a support mechanism that is reliable, professional and above all, caring. Premier Homecare tick all the boxes. Dad is always delighted to see his carers and the ladies are so kind, patient and attentive to his needs. Nothing

is too much trouble - I simply don’t know what we’d do without them. The back-office support is also exceptional. Being so far away from Dad, I know I can call at any time regarding Dad’s ever-changing needs, and I know my requests will be positively implemented. I can’t recommend highly enough.

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Review of
Trinity Homecare Bristol
from Ann R (Client) published on 2 July 2021

Submitted via Postal Card • Report

Overall Experience

Always a pleasant experience when the carer arrives. They are friendly, polite and willing to do any task required. I always have my list of tasks written down ready for action!

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Review of
Trinity Homecare Bristol
from Peter N (Son of Client) published on 2 July 2021

Submitted via Website • Report

Overall Experience

Premier Homecare provided 4 visits each day to assist my Mother when she needed assistance with daily tasks due to memory loss issues following a minor stroke. Premier Homecare were professional in everything that they did and the support that they provided to my Mother was fantastic. I cannot recommend

them too highly!

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Trinity Homecare Reviews in Bristol (77)

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