Home Care Provider Owned by Trinity Homecare in East Sussex

9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Trinity Homecare in East Sussex

Only the locations & reviews in East Sussex for Trinity Homecare are showing below.

View the details of all 11 locations (with 257 reviews) owned by Trinity Homecare

Trinity Homecare Locations in East Sussex (1)

 

1 Home Care Provider owned by Trinity Homecare in East Sussex

Sort by:
View on Map
Trinity Homecare Sussex

3 High Street, Old Town, Eastbourne BN21 1HG 

9.9 59 reviews
"Everycare supported me through my mother's discharge from hospital and made it a smooth transition. They could not have been more helpful.…"   Read all 59 reviews

Everycare trading as Trinity Homecare Sussex, continuity is maintained between clients and carers, understanding that relationships built are key to wellbeing and peace of mind... The provider's care services... Everycare's extensive range of homecare… Read more about Trinity Homecare Sussex

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Trinity Homecare Reviews in East Sussex (59)

9.2
Trinity Homecare has a Group Review Score of 9.2 (9.154) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trinity Homecare must have a Review Score.

Overall Experience

  • 19
  • 1
  • 0
  • 0
  • 0

Date Published

59
3
4
11
48
Review of

Trinity Homecare Sussex

from V W (Daughter of Client) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful when I went into the office - mum (90) felt at ease and said what lovely ladies they were. Gave me peace of mind so I could enjoy my weekend away. Prices are reasonable - the company is easy to deal with and very helpful even at short notice.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words! We're truly grateful for your appreciation and are thrilled to hear that our carers and office management are meeting your expectations. Best wishes, The Everycare East Sussex Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from V J (Son of Client) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare has been very good and accommodating with my Mum.
They always trying to get a carer besides the regular visits if something unexpectedly comes up. All the carers are very good with my mum, and she has no complaints. Thank you

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words! We're truly grateful for your appreciation and are thrilled to hear that our carers and office management are meeting your expectations. Best wishes, The Everycare East Sussex Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Anne L (Daughter of Client) published on 12 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare supported me through my mother's discharge from hospital and made it a smooth transition. They could not have been more helpful. My mother is so happy to see familiar faces again and know that they will give her the best personal care. Thank you so much!

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words! We're truly grateful for your appreciation and are thrilled to hear that our carers and office management are meeting your expectations. Best wishes, The Everycare East Sussex Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Kate R (Daughter of Client) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare were quick to supply live-in carers when our mother had a sudden medical crisis recently and have been flexible and thoughtful with adjustments to her care in the weeks that followed. The office staff are always helpful and responsive and the carers who visit are kind and willing to help in
any way they can.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you for your kind review, we will feed back to the team your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Trish C (Daughter of Client) published on 6 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are just that. They are truly caring and I’m pretty certain go above and beyond at times with Mum. I am reassured by their sensitivity and support for Mum. Even with Mum's recent diagnosis of Alzheimer’s I know she is well looked after when I’m not with her.
The office staff are thoughtful
and genuine nothing is too much trouble whenever I ring no matter the time of day, in fact I enjoy chatting to them and having a few giggles. When things are a little overwhelming laughter is undoubtedly the best medicine.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words, will pass you comments on to our care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from A B (Client) published on 1 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my carers and I don't know how I would manage without them.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Its a pleasure visiting you, the carers enjoy coming to see you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Richard W (Son of Client) published on 1 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since commencing with Everycare my father's care has improved dramatically, following a period of very poor and unsatisfactory care with a previous provider. A small team of regular carers all treat my father with the utmost care and respect, are warm, kind, friendly and exemplary in all their tasks.
I never have to question any of their actions, they all seem extremely well-trained and there is absolutely nothing to complain about. Both my father and I are extremely happy with the service provided by Everycare.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words, we really do appreciate them. Your dad is a pleasure to look after.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Emma D (Daughter of Client) published on 21 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Everycare are thoughtful, professional and kind. My mum looks forward to their daily visits. I find the timesheet really helpful as Mum then knows who to expect and when. There is real continuity of care. I would highly recommend the service.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words, Mum is a real delight to visit and the carers really enjoy visiting her.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from D A (Cousin of Client) published on 21 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just started with Everycare. They have gone above and beyond for us so far. We are looking forward to a great working relationship with them. They have a great family feeling that they have bought with them to ease the transition.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you very much for your review, we value your opinions and will pass on to the team, thank you so much.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from J A (Daughter of Client) published on 21 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having had a difficult experience with a previous care provider, I was pleased to find Everycare had availability to care for my father who has dementia.
They quickly set up a meeting with myself and my father to ascertain his needs.
Everycare provided us with a small group of carers, essential for
Dad's needs.
So far the carers have been very kind and efficient.
Minor concerns have been dealt with swiftly and when you phone the office the staff are always willing to help.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you for your kind words, we appreciate all feedback we receive and are happy the service is going well. Your dad is a pleasure to look after.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from M B (Niece of Client) published on 21 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has received excellent care. Her carer has been very patient and compassionate.

Reply from Marie Allen, Registered Manager at Trinity Homecare Sussex

Thank you so much for your kind words, they are appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Ann T (Client) published on 1 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the carers sent to me to be very helpful, friendly and easy to relate to. Very polite and friendly.
Would not hesitate to recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from D B (Client) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare helped me with one week's live-in care after my foot operation followed by one week's visiting care. I was very pleased indeed with all their arrangements and all the carers were well trained and very kind and helpful.

Reply from Nicola Small, Branch Manager at Trinity Homecare Sussex

Thank you so much for your review, we were so pleased that you recovered so well after your operation.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Anna S (Daughter of Client) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare assisted with the care needs we needed immediately. In the short time we have been with them, the three carers are in a different league compared to the previous agency we used.
I would recommend anyone to Everycare. Thank you.

Reply from Nicola Small, Registered Branch Manager at Trinity Homecare Sussex

Thank you so much for taking the time to write us a review, we were very happy to be able to help.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Alison A (Daughter of Client) published on 6 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare staff are always professional, kind, and reliable. Thank you!

Reply from Nicola Small, Branch Manager at Trinity Homecare Sussex

Thank you so much for taking the time to write us a review, we are so pleased to hear that your mum and yourself are happy with our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from S D (Client) published on 28 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service, it was brilliant.
I would certainly have them again.
Highly recommendable.

Reply from Nicola Small, Branch Manager at Trinity Homecare Sussex

Thank you so much for taking the time to review our service, even though you only needed us for a short time, it was a pleasure to be able to help.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from J W (Client) assisted by family/friend published on 19 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good on their timekeeping. All carers are very good and maintain a high level of care, always cheerful and friendly. Go the extra mile to help me.

Reply from Andy Taylor, Director at Trinity Homecare Sussex

Thank you for your comments. We do always try to go the extra mile.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from P F (Wife of Client) published on 19 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been impressed by their punctuality, reliability and willingness to assist in any tasks required of them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from M C (Wife of Client) published on 14 October 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are a wonderful help; I would not be able to manage without them. They are caring, efficient, always good-humoured, and a pleasure to have them visit. They treat my husband with care and consideration, which is so important to his dignity, and for which, I am extremely grateful.

Reply from Andy Taylor, Director at Trinity Homecare Sussex

Thank you for such a lovely review of our carers and the service they provide.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Trinity Homecare Sussex

from Y S (Client) published on 1 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Company excellent run areas.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Trinity Homecare in Bristol Trinity Homecare in East Sussex Trinity Homecare in Gloucestershire Trinity Homecare in Kent Trinity Homecare in London Trinity Homecare in Somerset Trinity Homecare in Suffolk Trinity Homecare in Surrey

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare to verify any information. View our terms and conditions. Trinity Homecare has an Enhanced Service – more info.